Pages: [1] :: one page |
|
Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Sham WoW
Perkone Caldari State
0
|
Posted - 2016.11.23 12:18:34 -
[1] - Quote
Hey everyone,
I just want to share with you the out of game player experience I'm seeing right now. A lot of people are showing off their 'goodies' from the reward pack; and a lot of people are noticing that some players are getting 3 ( or more?) ship hulls, while others get none.
What I was told via eve's advertisements and pages promoting the alpha update, was that if you are subscribed on a certain date, you will get certain ship hulls. 'Great!' i thought to myself - what a good time to come back to eve. Good incentives, free hulls - I'll join and help this alpha launch thing out a little bit. Not only that but I'll join with both my accounts, get double the rewards!
Can you imagine what I and others like me thought when the date was moved? My personal impression was that it was a convenient way to get people to sub again for the next month, combined perhaps with a little 'we're not ready yet'. Either way, financially convenient, and I honestly love this game and you guys though I don't play much, and I forked over that cash for the next month too.
So when it comes to 'unpacking' day and we're showing off what we got to each other, a lot of people are noticing they have no ship hulls and are confused as to why other people have 3. Many of the people with 3 ship hulls are confused as to why people don't have any, are telling them to file support tickets.
Well, I decided to investigate before clogging up the support ticket system which I'm sure is really busy for you all. I see, on further inspection, I had to be subscribed since september. This information never got to me amid the advertisements plugging the alpha launch. It seems it never got to the people who got 3 ship hulls either, as they are directing other players to submit support tickets to you. Some even report feeling bad that they got so much and others got so little.
I have to admit I feel a little cheated too. Even after reading the 'rewards eligibility' page, it doesn't compare well to the information given earlier promoting free gifts and hulls if you are subbed on ____ date.
Please take a little more care with how you promote your 'gifts'. A lot of people are thinking they should have recieved something they maybe shouldn't have, because communications about the gifts didn't include 'BUT you need to be subscribed from september to get them'. I and others feel led to believe we were to get these ship hulls, and thats why even those that got the ship hull are directing others to submit support tickets to you.
I won't. I know you're busy on that end. I just feel like you could have been more honest with us. Not give us the expectation to receive something you say somewhere else on the website we aren't going to get. You've left a lot of people feeling like they should have gotten something and didn't, and a number of others like those people need to fill out support tickets to solve the problem. Even the people who got the ships don't know why they did and others didn't.
Thanks for your time, Graham Elliott |
Scipio Artelius
The Vendunari End of Life
45948
|
Posted - 2016.11.23 12:59:17 -
[2] - Quote
The dates moved?
Sorry for you if that's the case. seems kind of weird to do that if so.
Come Win At Eve - Join The Vendunari
|
Black Pedro
Yammerschooner
2969
|
Posted - 2016.11.23 13:16:50 -
[3] - Quote
Scipio Artelius wrote:The dates moved?
Sorry for you if that's the case. seems kind of weird to do that if so. Kinda:
https://community.eveonline.com/news/news-channels/eve-online-news/update-to-celebratory-rewards/
The dates did not move for the ships. They were always going to be a reward for staying subscribed from September 9th to November 8th and that never changed.
The other vanity items were moved to be rewarded to all subscribers on November 15th rather than November 8th. This might have caused a problem for a small number of players (that I bet petitioning get satisfaction for) but does not appear to be what the OP is complaining about.
I am sorry but I have little sympathy. The conditions were clearly stated in the original announcement, but more importantly, they are free gifts. Check your entitlement and read the conditions more carefully next time. CCP was completely clear and up front with how the awards were going to be distributed.
The 8 Golden Rules of Eve
Why Do They Gank?
|
Mara Pahrdi
The Order of Anoyia
1269
|
Posted - 2016.11.23 13:19:51 -
[4] - Quote
Looks like gifts can indeed be Gift in a relationship.
But then, when I first read about these conditions back in summer I thought his might be good for some explosions, given CCPs experience with disasters in communication.
Remove standings and insurance.
|
Scipio Artelius
The Vendunari End of Life
45948
|
Posted - 2016.11.23 13:20:45 -
[5] - Quote
Black Pedro wrote:The dates did not move for the ships. They were always going to be a reward for staying subscribed from September 9th to November 8th and that never changed. That's what I thought.
Come Win At Eve - Join The Vendunari
|
ISD Max Trix
ISD Community Communications Liaisons
560
|
Posted - 2016.11.23 13:21:21 -
[6] - Quote
The Requirements for the rewards were outlined here https://community.eveonline.com/news/news-channels/eve-online-news/celebratory-rewards-coming-for-november-expansion/ and here https://community.eveonline.com/news/news-channels/eve-online-news/update-to-celebratory-rewards/
If you believe you did not get a reward that you qualified for please file a support ticket and one of our GM's will review.
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
I do not respond to Evemails.
|
|
|
|
Pages: [1] :: one page |
First page | Previous page | Next page | Last page |