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Author |
Thread Statistics | Show CCP posts - 2 post(s) |
TomyLobo
Bros Before Holes The Devils' Rejects
158
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Posted - 2016.11.24 03:09:00 -
[1] - Quote
WHY! WHY! |
Dookova
Legio I Germanica DARKNESS.
0
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Posted - 2016.11.24 08:36:56 -
[2] - Quote
The bigger problem here is that Singularity uses a old databse with old email addresses. I had to change the email addresses of some accounts after the patch but the verification for Singularity still used the old email addresses I cannot use the test server at all at the moment. |
Briar Thrain
Burning Napalm Northern Coalition.
6
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Posted - 2016.11.24 09:54:04 -
[3] - Quote
Same - much sadness. A new mirror would be super. Plus it would rid 6-CZ49 of the citadel infestation that brings my computer to a crawl. |
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CCP Goliath
C C P C C P Alliance
3075
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Posted - 2016.11.24 15:25:41 -
[4] - Quote
Sorry to hear you're having access problems folks. As might be expected, we have some changes to make to Sisi following Ascension deployment, in order to make accessing it less tricky again. FYI though, Singularity uses email verification (and your TQ verification doesn't work on Sisi) because it needs to mirror our live environment as closely as possible, while having to use different datasets to do so.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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lecrissdesauter
State War Academy Caldari State
0
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Posted - 2016.11.24 19:09:47 -
[5] - Quote
CCP Goliath wrote:Sorry to hear you're having access problems folks. As might be expected, we have some changes to make to Sisi following Ascension deployment, in order to make accessing it less tricky again. FYI though, Singularity uses email verification (and your TQ verification doesn't work on Sisi) because it needs to mirror our live environment as closely as possible, while having to use different datasets to do so. IF only your system would work to send people the verification email ..
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Demolishar
United Aggression Corpse Collectors Group
1179
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Posted - 2016.11.25 15:20:11 -
[6] - Quote
SISI needs an account details database mirror. There were a LOT of people who had to change their email addresses recently (due to the requirement for verification and lost email accounts) and the SISI login server is still working from a database that pre-dates Ascendancy substantially, so that verification emails are sent to the old, inaccessible email addresses. That's the root cause of this problem, I believe. |
RaVenC
Kriegsmarinewerft Goonswarm Federation
6
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Posted - 2016.11.27 10:51:34 -
[7] - Quote
Demolishar wrote:SISI needs an account details database mirror. There were a LOT of people who had to change their email addresses recently (due to the requirement for verification and lost email accounts) and the SISI login server is still working from a database that pre-dates Ascendancy substantially, so that verification emails are sent to the old, inaccessible email addresses. That's the root cause of this problem, I believe. Yes, I'll guess there are a lot around with this issue.. A (full) mirror is needed, or CCP has to reactivate a lot accounts / live with less activity on mass tests. |
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CCP Goliath
C C P C C P Alliance
3075
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Posted - 2016.11.28 11:06:36 -
[8] - Quote
RaVenC wrote:Demolishar wrote:SISI needs an account details database mirror. There were a LOT of people who had to change their email addresses recently (due to the requirement for verification and lost email accounts) and the SISI login server is still working from a database that pre-dates Ascendancy substantially, so that verification emails are sent to the old, inaccessible email addresses. That's the root cause of this problem, I believe. Yes, I'll guess there are a lot around with this issue.. A (full) mirror is needed, or CCP has to reactivate a lot accounts / live with less activity on mass tests.
We mirror Sisi as testing needs fit, not to provide access, sorry.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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