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Matthias Ancaladron
Wrath of Angels
78
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Posted - 2017.01.18 07:04:43 -
[1] - Quote
worked fine 2 days ago, came back to 6 files that were 26mb together. launcher took 2 hours to download them and now that i try to log in i get this
http://imgur.com/a/wlIgB
so my account doesnt exist anymore it seems because im not located anywhere and my moneys gone. portrait is grayed out and it makes a clinking sound when i click it.
i already have a ticket filed just wondered if anyone else is currently having trouble logging in. i started downloading the launcher files at 10pm, its now 2am. almost 4 hours.
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voetius
Quiet Days in Clichy
470
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Posted - 2017.01.18 11:11:15 -
[2] - Quote
Hey there. I had the exact same problem a week or so ago. The launcher started updating, barfed and screwed things up.
I had exactly the same character screen as your screen shot. I'm trying to recall what I did to fix it.
I tried running the repair tool and that gave some error message about see a log file, looked for the logfile at the stated location and it didn't exist.
What I did that fixed it, on the launcher, top right there are 3 or 4 bars and a drop down that has Server List as the top item, I think it was the shared cache option that I used. It checked some stuff then said it was checking 70,000 files (in the shared area iirc), which took a minute or two, and that fixed it. |
Sir Nerdlington
Caldari Provisions Caldari State
0
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Posted - 2017.01.18 14:24:18 -
[3] - Quote
Matthias Ancaladron wrote:worked fine 2 days ago, came back to 6 files that were 26mb together. launcher took 2 hours to download them and now that i try to log in i get this http://imgur.com/a/wlIgB so my account doesnt exist anymore it seems because im not located anywhere and my moneys gone. portrait is grayed out and it makes a clinking sound when i click it. i already have a ticket filed just wondered if anyone else is currently having trouble logging in. i started downloading the launcher files at 10pm, its now 2am. almost 4 hours.
I am getting the same thing today,
and what three bars are you talking about? The only 3 bars I have are in a chat bubble that is a news dropdown menu
Thank you |
voetius
Quiet Days in Clichy
470
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Posted - 2017.01.18 18:48:35 -
[4] - Quote
On the Launcher, top right, there are some bars next to the minimize and close icons. Use the Shared Cache > Verify option. |
ISD Max Trix
ISD Community Communications Liaisons
981
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Posted - 2017.01.18 18:52:18 -
[5] - Quote
Check EVE's shared cache (Launcher -> Shared Cache -> Verify) and you should also consider clearing the game cache (Esc -> Reset Settings -> Clear All Cache Files).
In the future please post any issues you have (after filing a Support or Bug Ticket respectively ) in the Issues, Workarounds Sub Forum.
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
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