Maybe its just me, but why does it work on the test server.... and not on tranq.? Is that not the point of a 'test' server?

Maybe its just me, but why does it work on the test server.... and not on tranq.? Is that not the point of a 'test' server?

You don-¦t know what they mean with rollback do you?

It-¦s the version number of the game, never ever the database. Your possessions and skills are on database.

if they were making no effort to rectify things then you would have a point.
however being critical when people are doing their level best to resolve completely unexpected issues and posting regular updates, is not being a concerned customer.... it is something else entirely.

Ahhh.. Would anyone like a cup of tea whilst we are waiting? I'm just putting the kettle on to boil

[img]http://cdn1.eveonline.com/community/devblog/FLAG_-_RUSSIAN-33.png[/img] -á [img]http://web.ccpgamescdn.com/newssystem/media/71813/1/GermanFlag33.png[/img]

Hey guys,

We've encountered several issues during the deployment of the 119.2 release.

Our Operations team is currently working to complete the deployment, resolve the issues, and bring Tranquility back online.

We'll keep you updated with progress in this forum thread, and via the official EVE Status twitter feed.

If the forums become unavailable due to server shutdown or database issues, we'll continue updates via twitter.

Apologies for the delayed startup!

UPDATES:

UPDATE - 11:50 UTC - DEPLOYMENT ISSUES ARE CURRENTLY UNDER INVESTIGATION.
UPDATE - 12:10 UTC - INVESTIGATION INTO DEPLOYMENT ISSUES IS STILL ONGOING
UPDATE - 12:40 UTC - INVESTIGATION CONTINUES, THE ISSUE HAS BEEN NARROWED DOWN
UPDATE - 12:55 UTC - ESI IS BACK ONELINE AGAIN
UPDATE - 13:10 UTC - ACCOUNT MANAGEMENT IS BACK ONLINE AGAIN

Is this CCP way of getting us laid?

UPDATE - 12:55 UTC - ESI IS BACK ONELINE AGAIN

Now we know why Eve doesn't work!!!




I know they wanted to thin the code but jesus

Look on the bright side - for a few rare minutes some of us are actually doing productive work for our employers.

I, for one, have just discovered where Microsoft Office is on my computer. I may even turn it on during the next down turn..

Maybe its just me, but why does it work on the test server.... and not on tranq.? Is that not the point of a 'test' server?

This is the mentality that allows companies to provide the bare minimum in quality of service. Respectable that you seem to be a polite person but in the case of thanking someone you are paying for not doing their job on time, that isn't helping anyone. Not so much aimed at the technicians that might actually be trying, but if management sees you/us as satisfied then they definitely won't hire more people or take other action to actually improve the user experience.
Just my two cents on the issue.

me stress the "Not so much aimed at the technicians that might actually be trying, but if management sees you/us as satisfied then they definitely won't hire more people or take other action to actually improve the user experience." portion of my post, but I'll mostly agree with you. I'm just not about to thank anyone for a delay, not really gonna blame them either. Although I'm sure the actual people involved would agree that more resources/staff would benefit both the product and their work environment.

Test servers are never 100% identical to production servers unless you don't run any debug processes (which are needed for testing) and run the test server on axactly the same hardware

they were making no effort to rectify things then you would have a point.
however being critical when people are doing their level best to resolve completely unexpected issues and posting regular updates, is not being a concerned customer.... it is something else entirely.




Sometimes throwing more people at things just makes things more complex and administrative. MORE PEOPLE!!! is almost never the answer. Just ask any technology company, business, bank........... it is a knee jerk reaction that almost without exception makes things worse.

There is no evidence whatsoever that server downtimes are due to a lack of qualified human resources. so criticising management when you do not have any idea of their infrastructure/resourcing, does not come across as anything other than a dig.... just saying.