Pages: 1 [2] 3 :: one page |
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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Sobaan Tali
Caldari Quick Reaction Force
1225
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Posted - 2017.06.09 06:55:48 -
[31] - Quote
Just happened to me a few minutes ago, EveMon went nuts with the notifications. Thankfully, I'm still up despite it being the middle of the night.
"Tomahawks?"
"----in' A, right?"
"Trouble is, those things cost like a million and a half each."
"----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
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Grymwulf
GoonWaffe Goonswarm Federation
42
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Posted - 2017.06.09 06:58:45 -
[32] - Quote
This is an off-the-cuff guess, but I'm betting a developer decided to code a quick check to see if an alpha clone was training an omega skill, and set it to pause the skill queue.
The developer decided to use one of the documented API calls (status of subscription) that got deprecated recently: https://forums.eveonline.com/default.aspx?g=posts&t=520641&find=unread
And, thus since the API call returns the account as expired instead of giving an error....
We have this, where all accounts (Omega or Alpha) get paused.
I'm a jerk.-á Get used to it.
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Commander IceQ
Ascendance Goonswarm Federation
26
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Posted - 2017.06.09 07:06:38 -
[33] - Quote
Misss Innocent wrote:One way to stop ghost training But I thought they killed that years ago? Wasn't it done around a year or so before they added the que? Or has "Ghost training" taken on a new meaning and I just missed the memo? Nevermind, I just read up on it, I see how this could be done. I just missed the memo.
Sarra Veree wrote:I just canceled 19 accounts, so CCP lost $2,508 per year until they reimburse this. They better think a little more about the kind of behind the scenes stuff they do and how it effects (affects? I'm and engineer) paying customers before they do this kind of crap. Shame... Can I have your stuff? If you really were an engineer you would know that we do not live in a perfect world and that things do go wrong. CCP has actually owned up in the past and even implemented a system where they can return SP (they had to when they removed "Learing" skills). So un-bunch your panties and pull them back up and just have a bit of ******* patience.
People these days have no patience, everything has to happen "NOW! My impatience/entitlement demands it!"... ffs.
On a more educational note;
- affects = The event affects you.
- effects = The que pausing was an effect of something unknown..
So the correct use in your sentence should have been "affects". Mr/Ms "Engineer"
I'll be more enthusiastic about encouraging thinking outside the box when there's evidence of any thinking going on inside it.
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T Nis
School of Applied Knowledge Caldari State
1
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Posted - 2017.06.09 07:14:05 -
[34] - Quote
instead of disabling alpha's you thought, lets do them all including multicharacter training bye actual paid money! bye increased market-price on plex
ohno i dont plex i actualy pay |
Joe Barbarian
I'm fine and You aren't Goonswarm Federation
12
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Posted - 2017.06.09 07:16:55 -
[35] - Quote
Sarra Veree wrote:GM Icipher wrote:Dear students and masters of the New Eden, we are currently investigating the issue, and we will surely look into SP loss reimbursement as soon as we spot the culprit and get everyone's training back on track. Please accept our sincere apologies and let us know if any other training issues arise, apart from the queue pausing. I just canceled 19 accounts, so CCP lost $2,508 per year until they reimburse this. They better think a little more about the kind of behind the scenes stuff they do and how it effects (affects? I'm and engineer) paying customers before they do this kind of crap.
And nothing of value was lost. Bye. |
Linda Bradford Raschke
LBR Group
2
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Posted - 2017.06.09 07:17:28 -
[36] - Quote
Sarra Veree wrote:GM Icipher wrote:Dear students and masters of the New Eden, we are currently investigating the issue, and we will surely look into SP loss reimbursement as soon as we spot the culprit and get everyone's training back on track. Please accept our sincere apologies and let us know if any other training issues arise, apart from the queue pausing. I just canceled 19 accounts, so CCP lost $2,508 per year until they reimburse this. They better think a little more about the kind of behind the scenes stuff they do and how it effects (affects? I'm and engineer) paying customers before they do this kind of crap.
CCP has consistently reimbursed SP for mistakes like this in the past. In the past, when they have reimbursed SP, they have generally done it for all active accounts, even if the account wasn't affected by the issue.
But don't let me stop you from finding the door. |
Kalach'Cha
Super Cr3w Old Sch00l
32
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Posted - 2017.06.09 07:21:16 -
[37] - Quote
This sounds like a good opportunity to unveil the new Blood Raider t2 shuttle, complete with its very own Corpse bay and corpse tractor beam so that people who self-destruct pods or cancel accounts in protest can be .... uhm .... harvested by those of us that will continue to play. |
Joe Barbarian
I'm fine and You aren't Goonswarm Federation
13
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Posted - 2017.06.09 07:30:36 -
[38] - Quote
GM Icipher wrote:Dear students and masters of the New Eden, we are currently investigating the issue, and we will surely look into SP loss reimbursement as soon as we spot the culprit and get everyone's training back on track. Please accept our sincere apologies and let us know if any other training issues arise, apart from the queue pausing.
Follow these steps and all will be well.
Step 1: Phone CCP Falcon Step 2: Tell him to go to pets at home Step 3: Grab some hamster food Step 4: Get on the tube (which are 24 hours now) Step 5: Walk into the server room Step 6: Feed the damn hamsters!
Skill training queue fixed. Everyone is happy again. |
GM Icipher
Game Masters C C P Alliance
6
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Posted - 2017.06.09 07:40:36 -
[39] - Quote
Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC. |
Aerious
HIgh Sec Care Bears Brothers of Tangra
68
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Posted - 2017.06.09 07:56:33 -
[40] - Quote
GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC.
Good stuff CCP, as always!
Do we need to submit a reimbursement ticket or will the missing skill point be applied at down time?
"They worried we would eventually offer not just vanity items, but ones that would give the Haves an unfair advantage over the Have-Nots."
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Nine Solo
OEG Freedom Among the Stars
1
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Posted - 2017.06.09 08:01:24 -
[41] - Quote
By the massive scale of this Issue, I honestly think it is a good time to give a 50k free SP to everyone. This is pretty much covers the problem for most of players except those who are on a long vacation trip afk.
And, considering the anger of "ghost training" exploit - 100k for everyone. |
Dirk MacGirk
Sniggerdly Pandemic Legion
195
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Posted - 2017.06.09 08:03:56 -
[42] - Quote
GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC.
Do players still need to restart their own queues manually? |
Jenny Guzler
23 Enigma
0
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Posted - 2017.06.09 08:07:54 -
[43] - Quote
Just logged into 4 accounts and all with paused training. So i guess even though there has been a fix, if you was effected by this prior you still need to login and restart your queues. |
Logan Jakal
Blue Sun. DARKNESS.
23
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Posted - 2017.06.09 08:13:28 -
[44] - Quote
CCP Ghost : "Execute Order 66" CCP Fozzie : "Yes my Lord" (End credits) |
Aratahu
Tactically Gifted Tactical Supremacy
2
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Posted - 2017.06.09 08:31:22 -
[45] - Quote
Dirk MacGirk wrote:GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC. Do players still need to restart their own queues manually?
I just restarted mine manually; first was stopped at 00:41 today - or that's when Eve app on Android says "no skill in training" (of a 360 day queue).
I just found this thread after filing my petitions. Sorry if redundant. Two accounts were stopped. |
Wulf Isebrand
Valkyrie Inc. Synergy of Steel
4
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Posted - 2017.06.09 08:32:37 -
[46] - Quote
GM Icipher wrote: We'll do our best to take all the affected characters into account, but if you are still missing any SP after the initial reimbursement, please update your original reimbursement ticket or submit a new one if you haven't done that yet, and our crew will help you out as soon as possible.
Was on travels and discovered this morning all my skill queues being stopped. How do I know about the amount of any "initial reimbursement", How do I know about when exactly my skill queues stopped (again)?
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Mileena Starbreeze
Clan Kalderash
7
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Posted - 2017.06.09 08:33:04 -
[47] - Quote
GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC.
FYI 4AM EST = 9AM UTC.... I have 3 accounts with training still paused. I don't think the fix to restart queues worked for everyone. |
Logan Jakal
Blue Sun. DARKNESS.
25
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Posted - 2017.06.09 08:37:39 -
[48] - Quote
GM Icipher wrote:Knutbypastorn wrote:GM Icipher wrote:Dear students and masters of the New Eden, we are currently investigating the issue, and we will surely look into SP loss reimbursement as soon as we spot the culprit and get everyone's training back on track. Please accept our sincere apologies and let us know if any other training issues arise, apart from the queue pausing. Will reinbursement take MCT into account? I cant even log in for a couple of days and accountS all paused. We'll do our best to take all the affected characters into account, but if you are still missing any SP after the initial reimbursement, please update your original reimbursement ticket or submit a new one if you haven't done that yet, and our crew will help you out as soon as possible.
To be honest, CCP shouldn't even ask people to do a ticket, you should just fix your own **** alone since you did this to stop ghost-training (and don't even dare telling us it's not the case), so you should just deal with this alone and don't bother players to raise a ticket that will take forever to be answered. |
Dirk MacGirk
Sniggerdly Pandemic Legion
195
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Posted - 2017.06.09 08:38:39 -
[49] - Quote
Mileena Starbreeze wrote:GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC. FYI 4AM EST = 9AM UTC.... I have 3 accounts with training still paused. I don't think the fix to restart queues worked for everyone.
I don't think the "fix" restarted queues. It most likely just resolved the issue of it reoccurring. You'll probably still need to manually restart. |
Logan Jakal
Blue Sun. DARKNESS.
25
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Posted - 2017.06.09 08:39:07 -
[50] - Quote
Dirk MacGirk wrote:Mileena Starbreeze wrote:GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC. FYI 4AM EST = 9AM UTC.... I have 3 accounts with training still paused. I don't think the fix to restart queues worked for everyone. I don't think the "fix" restarted queues. It most likely just resolved the issue of it reoccurring. You'll probably still need to manually restart.
Yep, had to restart all my characters manually too. |
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Dirk MacGirk
Sniggerdly Pandemic Legion
195
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Posted - 2017.06.09 08:41:01 -
[51] - Quote
Logan Jakal wrote:GM Icipher wrote:Knutbypastorn wrote:GM Icipher wrote:Dear students and masters of the New Eden, we are currently investigating the issue, and we will surely look into SP loss reimbursement as soon as we spot the culprit and get everyone's training back on track. Please accept our sincere apologies and let us know if any other training issues arise, apart from the queue pausing. Will reinbursement take MCT into account? I cant even log in for a couple of days and accountS all paused. We'll do our best to take all the affected characters into account, but if you are still missing any SP after the initial reimbursement, please update your original reimbursement ticket or submit a new one if you haven't done that yet, and our crew will help you out as soon as possible. To be honest, CCP shouldn't even ask people to do a ticket, you should just fix your own **** alone since you did this to stop ghost-training (and don't even dare telling us it's not the case), so you should just deal with this alone and don't bother players to raise a ticket that will take forever to be answered.
This appears to have began around 20:00, which would seem late to set off a fix. But yeah, they shouldn't be asking for support tickets. This is just fix it and hand out some SP to make players whole |
Logan Jakal
Blue Sun. DARKNESS.
25
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Posted - 2017.06.09 08:44:23 -
[52] - Quote
Dirk MacGirk wrote:Logan Jakal wrote:GM Icipher wrote:Knutbypastorn wrote:GM Icipher wrote:Dear students and masters of the New Eden, we are currently investigating the issue, and we will surely look into SP loss reimbursement as soon as we spot the culprit and get everyone's training back on track. Please accept our sincere apologies and let us know if any other training issues arise, apart from the queue pausing. Will reinbursement take MCT into account? I cant even log in for a couple of days and accountS all paused. We'll do our best to take all the affected characters into account, but if you are still missing any SP after the initial reimbursement, please update your original reimbursement ticket or submit a new one if you haven't done that yet, and our crew will help you out as soon as possible. To be honest, CCP shouldn't even ask people to do a ticket, you should just fix your own **** alone since you did this to stop ghost-training (and don't even dare telling us it's not the case), so you should just deal with this alone and don't bother players to raise a ticket that will take forever to be answered. This appears to have began around 20:00, which would seem late to set off a fix. But yeah, they shouldn't be asking for support tickets. This is just fix it and hand out some SP to make players whole
20:00 Eve Time ? |
SocomTedd
Tri-gun An Alliance Has No Name
6
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Posted - 2017.06.09 08:49:18 -
[53] - Quote
GHOST BUSTERS! |
Filip Ernaga
Birdsquad Project.Mayhem.
1
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Posted - 2017.06.09 08:52:19 -
[54] - Quote
GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC.
You did not fix it though, you can't expect thousands of people to log in to resume training? It is vacation period. A lot of people (me included) are away from computers and can't log in to fix **** you caused :/
I unsubbed all my paid accounts, this is one of the last straws really. |
Logan Jakal
Blue Sun. DARKNESS.
25
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Posted - 2017.06.09 08:58:33 -
[55] - Quote
I'm really starting to question what are CCP's motivations for the futur of EVE. They just seem to be actually caught in a spiral of bad decisions and full retardness... Do you guys still want to keep your players or are you trying to push people out of EVE ? |
Logan Jakal
Blue Sun. DARKNESS.
25
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Posted - 2017.06.09 08:59:31 -
[56] - Quote
Filip Ernaga wrote:GM Icipher wrote:Good news from the hard-working devs: the issue should be fixed and no accounts should be affected from now on. Please let us know if your training queue is paused on its own after 7:30 a.m. UTC. You did not fix it though, you can't expect thousands of people to log in to resume training? It is vacation period. A lot of people (me included) are away from computers and can't log in to fix **** you caused :/ I unsubbed all my paid accounts, this is one of the last straws really. Edit - I also checked the "news" link posted by GM. To this hour it doesn't even acknowledge there is any kind of bug. Yay for communication /o/
Because it's not a bug, it's just a lame way for CCP to clean the mess they made possible. |
Dirk MacGirk
Sniggerdly Pandemic Legion
195
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Posted - 2017.06.09 09:02:55 -
[57] - Quote
Logan Jakal wrote:
This appears to have began around 20:00, which would seem late to set off a fix. But yeah, they shouldn't be asking for support tickets. This is just fix it and hand out some SP to make players whole
20:00 Eve Time ?[/quote]
Yeah about 20:00 UTC is when it was first noticed. At least that is the estimate based on when word started being passed |
Logan Jakal
Blue Sun. DARKNESS.
25
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Posted - 2017.06.09 09:07:59 -
[58] - Quote
Dirk MacGirk wrote:Logan Jakal wrote:
This appears to have began around 20:00, which would seem late to set off a fix. But yeah, they shouldn't be asking for support tickets. This is just fix it and hand out some SP to make players whole
20:00 Eve Time ?
Yeah about 20:00 UTC is when it was first noticed. At least that is the estimate based on when word started being passed[/quote]
So that gives me about 12 hours of training lost. Sexy AF, thanks CCP. |
Calgura
Homononopopolian Earnings
13
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Posted - 2017.06.09 09:10:30 -
[59] - Quote
Logan Jakal wrote:Dirk MacGirk wrote:Logan Jakal wrote:
This appears to have began around 20:00, which would seem late to set off a fix. But yeah, they shouldn't be asking for support tickets. This is just fix it and hand out some SP to make players whole
20:00 Eve Time ? Yeah about 20:00 UTC is when it was first noticed. At least that is the estimate based on when word started being passed
So that gives me about 12 hours of training lost. Sexy AF, thanks CCP. [/quote]
Lost? Temporarily perhaps, but CCP have always been good at reimbursing things like this, so grab a chill pill and chillax |
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CCP Goliath
C C P C C P Alliance
3082
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Posted - 2017.06.09 09:11:40 -
[60] - Quote
Hi all,
Some info as we have it at the moment. We have identified the issue, and are currently working to automatically restart all queues which have stopped. You do not need to manually restart your queues, nor do you need to file further reports at this time.
Once the fix is in, tested and applied, we will begin logging out the training time lost to this issue, and while at this time I don't have exact details of how reimbursement will work or on what timeframe it will occur, we will bring that information to you as soon as a plan is in place.
Thank you for your patience and understanding while we get all of this sorted out.
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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