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Thread Statistics | Show CCP posts - 33 post(s) |
Antiquus Altercor
Minmatar Phoenix Propulsion Labs Firmus Ixion
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Posted - 2007.12.06 11:10:00 -
[301]
I can confirm that Win2k has the same issue also. And that replacing your boot.ini from your backup drive image fixes the problem easily.
my boot,ini looks like this: (modified boot timer for OS selection with 3 second wait)
Quote: [boot loader] timeout=03 default=multi(0)disk(0)rdisk(0)partition(1)\WINNT [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional" /fastdetect /usepmtimer
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NL Nataku
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Posted - 2007.12.06 11:11:00 -
[302]
Edited by: NL Nataku on 06/12/2007 11:11:44 Be concerned about all the people that downloaded the patch en never read the forums and restarted and are now looking at a windows that wont start up.
Esspecially when they are not handy with pc's in general. Can you imagine the things you will hear in local chat from those people once they get back and you tell them eve removed a critical but simply replaced system file, while they reinstalled their windows..
Hmm ccp really will need to have a good anwser for that one.
Easy for me to say though since i was never struke down by this but i can imagine i would not be laughing if it did.
Greetz Nata
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Vikarion
United Heavens
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Posted - 2007.12.06 11:12:00 -
[303]
Originally by: Krima Sumyungi
Yes, this stops them from hearing and seeing the problems created by CCP and thinking they might not wanna see what comes next that might affect them. Like I said, regardless if they were directly affected, it's their first impression of the game and its devs, and how the situation is handled. Such as, any warning or statements on the front page yet? Nope.
...Are you insane? CCP isn't trying to "hide" this problem after deliberately causing it. The damage is already done, and the offending patch was REMOVED. GONE. FINIS!
And no one - that means 0 (null) people who downloaded the premium Trinity client were affected. ONLY PEOPLE WHO UPGRADED THE REGULAR CLIENT TO TRINITY AND PREMIUM GRAPHICS ARE AFFECTED.
No warnings are needed because they got rid of the offending program. It is gone!
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Vikarion
United Heavens
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Posted - 2007.12.06 11:13:00 -
[304]
Originally by: Antiquus Altercor I can confirm that Win2k has the same issue also. And that replacing your boot.ini from your backup drive image fixes the problem easily.
my boot,ini looks like this: (modified boot timer for OS selection with 3 second wait)
Quote: [boot loader] timeout=03 default=multi(0)disk(0)rdisk(0)partition(1)\WINNT [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional" /fastdetect /usepmtimer
Hmm. My mistake. Of course, I think I can be forgiven, seeing as EvE isn't supposed to work with Windows 2K at all.
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Gauln Kerensky
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Posted - 2007.12.06 11:13:00 -
[305]
Originally by: Marco Tilnar Thanks for the warning 8h after my windows install crashed... You just wasted my windows install (well at least my option to boot it) until I get back home where my install is - in a few months. Maybe I can solve this with MacFuse but I havent figured it out yet.
1) Why are you even touching my boot.ini? I cant think of when I agreed to that. 2) I expect some sort of compensation for this. I'm now stuck in os x with the crappy os x client if I want to play and that's kinda not all I do as I use windows and os x on a daily work basis.
Feel free to come by and fix this or snailmail me another windows install. You have my email and expect you to contact me to resolve this issue.
Best regards, a _very_ unhappy customer
Well, not like it's going to help or anything, but here is an explanation as to why they touched boot.ini:
Alright, in the folder for EVE is a file called boot.ini (poorly named). It contains the following [main] role=client aid=0 server=Tranquility port=26000 edition=premium
which is important info to keep track of, to be sure.
Anyway, with the premium update, one command the patcher executes is delete boot.ini. They probably (certainly) meant the one in the EVE folder, but due to a typo (probably a / or \ in the wrong spot) managed to delete boot.ini right on the C drive. As to why this didn't show up in QA beats me. It probably has to do with them not testing the actual patching program as much as they would have tested the content. They probably assumed the method of patching is pretty solid considering they have been doing it for years.
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Drykor
Minmatar Jericho Fraction The Star Fraction
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Posted - 2007.12.06 11:13:00 -
[306]
Great job CCP! Amazing indeed. Seriously.
For some reason I'm not affected even though I should be, luckily, or I would have lost a serious amount of cash now (own company and I had to send in some files today before 12:00)
But to be honest, fire your Q&A department.
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Darko1107
Caldari E X O D U S Imperial Republic Of the North
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Posted - 2007.12.06 11:14:00 -
[307]
I upgraded yesterday, since then i went to bed thus turned off my pc. I turned it on today, no boot.ini file, but it booted up alright anyway and i have no problems.
... Thats a bit weird right?
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Vikarion
United Heavens
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Posted - 2007.12.06 11:15:00 -
[308]
Originally by: Darko1107 I upgraded yesterday, since then i went to bed thus turned off my pc. I turned it on today, no boot.ini file, but it booted up alright anyway and i have no problems.
... Thats a bit weird right?
Do you use 2 hard drives? Do you use Vista?
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corporal hicks
Gallente Imperium Technologies Firmus Ixion
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Posted - 2007.12.06 11:17:00 -
[309]
Same thing happened to me :( phoned xps support and the tech talked me through rebuilding the boot.ini in under 5 mins cost me 50 cents, cant complain.
for anyone not computer savey ect phoneing tech support for your pc manufacturer or Microsoft support should get you sorted fast. Just have your windows disk at hand.
" Stay Frosty "
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Vikarion
United Heavens
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Posted - 2007.12.06 11:20:00 -
[310]
Originally by: corporal hicks Same thing happened to me :( phoned xps support and the tech talked me through rebuilding the boot.ini in under 5 mins cost me 50 cents, cant complain.
for anyone not computer savey ect phoneing tech support for your pc manufacturer or Microsoft support should get you sorted fast. Just have your windows disk at hand.
Wow. You mean, your head didn't explode trying to assimilate all that knowledge? You, sir, are an aberration: a genius amongst beings of crude matter. Who ever considered that people might actually call tech supp...
Ok, fine. Sorry. But will everyone stop acting like it's the end of the world as we know it?
Props to hicks for the "Aliens" reference and for being smart, without dramatics.
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Saru Kada
World Order
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Posted - 2007.12.06 11:21:00 -
[311]
Edited by: Saru Kada on 06/12/2007 11:22:42
Originally by: Darko1107 I upgraded yesterday, since then i went to bed thus turned off my pc. I turned it on today, no boot.ini file, but it booted up alright anyway and i have no problems.
... Thats a bit weird right?
your computer should default to c:\windows and will try to boot from there if it can't find boot.ini. not entirely unexpected, and extremely helpful at times like these.
remember to rebuild your boot.ini file anyway though, plenty of instructions on how to do that in this thread
---
As but a single human being, my heart is moved not by the needs of the world around me but by that which I see in front of me. |
Antiquus Altercor
Minmatar Phoenix Propulsion Labs Firmus Ixion
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Posted - 2007.12.06 11:24:00 -
[312]
Originally by: Vikarion Hmm. My mistake. Of course, I think I can be forgiven, seeing as EvE isn't supposed to work with Windows 2K at all.
LOL about .1% of programs that say 'XP' won't work with Win2k. Win2k = WinXP-bloat.
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Tyr Vaantau
Amarr Peregrin Avionics
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Posted - 2007.12.06 11:24:00 -
[313]
I think I'm OK because my computer is a HP and it had a recovery partition with the Boot.ini in it.
But I really don't know. The computer started up fine without any hitches or problems....that I could see... ------
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Tarh Assiliof
ICE is Coming to EVE Tau Ceti Federation
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Posted - 2007.12.06 11:25:00 -
[314]
Edited by: Tarh Assiliof on 06/12/2007 11:27:00 I've just try mistake theory.
del boot.ini don't work (file not found) del c:\boot.ini don't work (file not found) del /A:H c:\boot.ini don't work (acces refused) del /F /AH c:\boot.ini finally work !
So why putting "/F /AH" to delete a little boot.ini in eve directory ?
Is it really a mistake ?
You have been boot scrambled !
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Leon 026
Caldari Veto. Veto Corp
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Posted - 2007.12.06 11:25:00 -
[315]
I had the issue this morning.
Issue was resolved by doing a system restore, then downloading the EVE Premium CLIENT (not the classic-to-client patch) -------
Leon 026 Once I was fallen, now I have wings
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CCP Lingorm
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Posted - 2007.12.06 11:27:00 -
[316]
If you have lost your boot.ini windows can still boot under the following condition.
If you windows installation is on the first Partition on the First hard drive (this is the default location for windows).
In this case, Windows will report that the boot.ini file is missing but will still find the installation and continue loading.
If your windows is install else where (such as in the case where your PC/Laptop manufacturer has created a "Restore" petition on the first petition then windows will not boot.
As to the detection of this to even see that the file is missing involves using special command line tools or turning on viewing of both "Hidden" file and "System" files.
If you have not done this the first time you will notice is when you reboot your machine. And we do not shutdown or reboot our machines often as they run tests after hours.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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Minmei Lin
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Posted - 2007.12.06 11:28:00 -
[317]
Serious question:
Where do I send the repair bill to? CCP North America or CCP Iceland?
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Huldradans
Black Omega Security Pandemic Legion
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Posted - 2007.12.06 11:28:00 -
[318]
Originally by: Tarh Assiliof Edited by: Tarh Assiliof on 06/12/2007 11:27:00 I've just try mistake theory.
del boot.ini don't work (file not found) del c:\boot.ini don't work (file not found) del /A:H c:\boot.ini don't work (acces refused) del /F /AH c:\boot.ini finally work !
So why putting "/F /AH" to delete a little boot.ini in eve directory ?
Is it really a mistake ?
You have been boot scrambled !
May be by default the installer itself removes all attributes before it deletes a file.
- ♮ EVESOURCE.COM: Teamspeak, forum & killboard hosting services - |
Agif
Templar Republic R0ADKILL
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Posted - 2007.12.06 11:30:00 -
[319]
CCP Pete this is karma
The time you ignored me and dismissied me so easily and now i hope its ur job on the line.
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Solomon XI
Caldari Dawn of Chaos
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Posted - 2007.12.06 11:31:00 -
[320]
@ CCP:
In order civilized cultures, when someone has failed as miserably as you have, they would throw themselves onto their swords.
That being said.
I had to restore my PC because of this fiasco. I was unable to read the forums and therefore thought it was a Windows error. Come to find, you guys screwed up. Because of this error on your part, I've lost a lot of data. I can't understand how you guys allowed this major bug to slip by you. Under the EULA, you're not obligated in any way to compensate us for our loss. I, however, hope that you do. And in a creative way, at that.
I apologize if I came off a little rude in the beginning of this. I'm simply venting and you guys make a good target right now.
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Huldradans
Black Omega Security Pandemic Legion
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Posted - 2007.12.06 11:31:00 -
[321]
Originally by: Minmei Lin Serious question:
Where do I send the repair bill to? CCP North America or CCP Iceland?
No one.
You can all complain as much as you want, but shi* happens, CCP will pay big time in terms of publicity for this mistake. It isn't an issue which erases everything you own, nor destroy your hardware, maybe then I would understand, but it's something that is easily fixable, albeit an annoyance.
- ♮ EVESOURCE.COM: Teamspeak, forum & killboard hosting services - |
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CCP Lingorm
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Posted - 2007.12.06 11:31:00 -
[322]
Originally by: Tarh Assiliof Edited by: Tarh Assiliof on 06/12/2007 11:27:00 I've just try mistake theory.
del boot.ini don't work (file not found) del c:\boot.ini don't work (file not found) del /A:H c:\boot.ini don't work (acces refused) del /F /AH c:\boot.ini finally work !
So why putting "/F /AH" to delete a little boot.ini in eve directory ?
Is it really a mistake ?
You have been boot scrambled !
You would assume that this would hold true, but to install software into the "Program Files" directory you need admin permissions and a process that has this can delete the file with no warnings.
You see that was our thinking when it was reported ... "Can't be." Windows does not allow you to delete that file ... but it does.
CCP Lingorm CCP Quality Assurance QA Engineering Team Leader
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Alitha Maru
Minmatar Hidden Agenda Deep Space Engineering
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Posted - 2007.12.06 11:33:00 -
[323]
Originally by: CCP Lingorm If you have lost your boot.ini windows can still boot under the following condition.
If you windows installation is on the first Partition on the First hard drive (this is the default location for windows).
In this case, Windows will report that the boot.ini file is missing but will still find the installation and continue loading.
If your windows is install else where (such as in the case where your PC/Laptop manufacturer has created a "Restore" petition on the first petition then windows will not boot.
As to the detection of this to even see that the file is missing involves using special command line tools or turning on viewing of both "Hidden" file and "System" files.
If you have not done this the first time you will notice is when you reboot your machine. And we do not shutdown or reboot our machines often as they run tests after hours.
Well I'm at work, so I can't check. But my first partition has XP on it, and my second has Vista. I upgraded from Vista, which meant that C:\ partition had Vista on it, D:\ partition contained XP and I had installed EVE on the E:\ partition.
I do not know how that upgrade program was written, but if it was made to delete boot.ini on the C-partition specifically I guess I am ok since all boot-files is then stored on D. Right?
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Reax Grim
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Posted - 2007.12.06 11:34:00 -
[324]
mm mine booted up fine... altho eve is in its own partition so that may have helped the matter.
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Vigerus
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Posted - 2007.12.06 11:34:00 -
[325]
System: Windows 2003 Server Disk: 2xdisks in RAID 0
Problem: cant boot
Message got from the system:
boot.ini not found booting from default directory C:\WINDOWS
file C:\WINDOWS\SYSTEM32\ntoskrnl.exe not found
Please help because its my work computer also :/
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JaLooNz
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Posted - 2007.12.06 11:35:00 -
[326]
Will CCP consider not using system filenames the next time round? This is especially true of system files in the root directory like autoexec.bat, boot.ini and other similar files.
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Tarh Assiliof
ICE is Coming to EVE Tau Ceti Federation
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Posted - 2007.12.06 11:36:00 -
[327]
Originally by: CCP Lingorm
Originally by: Tarh Assiliof Edited by: Tarh Assiliof on 06/12/2007 11:27:00 I've just try mistake theory.
del boot.ini don't work (file not found) del c:\boot.ini don't work (file not found) del /A:H c:\boot.ini don't work (acces refused) del /F /AH c:\boot.ini finally work !
So why putting "/F /AH" to delete a little boot.ini in eve directory ?
Is it really a mistake ?
You have been boot scrambled !
You would assume that this would hold true, but to install software into the "Program Files" directory you need admin permissions and a process that has this can delete the file with no warnings.
You see that was our thinking when it was reported ... "Can't be." Windows does not allow you to delete that file ... but it does.
I have administration right on my computer.
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Derelicht
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Posted - 2007.12.06 11:37:00 -
[328]
Originally by: b1zz
Originally by: Derelicht
3. /me wonders how many new people were driven away by the incompetence associated with this. I wonder how many people are sitting at home this sec with a fuxozerd PC trying to get it working, and can't. wtg. wtfg.
Well if they were new you'd assume they downloaded the full client and so avoided the problem.
When I say new I don't mean they started yesterday, but a few weeks, or months. In which case they patched like everyone else.
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Huldradans
Black Omega Security Pandemic Legion
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Posted - 2007.12.06 11:37:00 -
[329]
Originally by: Alitha Maru
Originally by: CCP Lingorm If you have lost your boot.ini windows can still boot under the following condition.
If you windows installation is on the first Partition on the First hard drive (this is the default location for windows).
In this case, Windows will report that the boot.ini file is missing but will still find the installation and continue loading.
If your windows is install else where (such as in the case where your PC/Laptop manufacturer has created a "Restore" petition on the first petition then windows will not boot.
As to the detection of this to even see that the file is missing involves using special command line tools or turning on viewing of both "Hidden" file and "System" files.
If you have not done this the first time you will notice is when you reboot your machine. And we do not shutdown or reboot our machines often as they run tests after hours.
Well I'm at work, so I can't check. But my first partition has XP on it, and my second has Vista. I upgraded from Vista, which meant that C:\ partition had Vista on it, D:\ partition contained XP and I had installed EVE on the E:\ partition.
I do not know how that upgrade program was written, but if it was made to delete boot.ini on the C-partition specifically I guess I am ok since all boot-files is then stored on D. Right?
From what I've read, you'd be correct. Presume the updater first defines the partition that EVE is installed on, which would set the variable %InstalledDrive%, for example, then when it came to deleting the file [%InstalledDrive%](always defined)\%EVEPath%\boot.ini, but in this case the error was just \boot.ini which would obviously read [%InstalledDrive%]\boot.ini - so in your case, E:\boot.ini which does not exist.
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General M0BIUS
Caldari Caldari Provisions
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Posted - 2007.12.06 11:44:00 -
[330]
Edited by: General M0BIUS on 06/12/2007 11:54:34
I Demand some Compensation for this **** up. For the people that are not tech minded then a total rebuild is required for them, those who know how to repair the boot file its still not a situation one should be in.
I have only just read the announcement at 11:30am and i'm at work so I donĘt know if my PC will be affected. Either way CCP should offer some sort of compensation either by giving a free month sup or something in game.
Bloody Noobs!! In my job if we gave a PC build out to a customer with something as Serious as this you can bet that heads would roll and we would have to ensure that our customer was fully compensated for the Inconvenience.
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