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Author |
Thread Statistics | Show CCP posts - 33 post(s) |
Brammers
Snake Eyes Inc
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Posted - 2007.12.06 10:24:00 -
[241]
Ok I left my Eve install to patch itself up to premium using the built in background download in the Eve client overnight, rather than patching it from the web page. I logged in this morning to see the warning messages from my corp members and alliance members.
I checked my boot.ini, and it was still there, and I've successfully rebooted my PC this morning.
I'm running Windows XP SP2, running Eve on a different drive G:\ I don't know if this combination saved my boot.ini from being nuked.
What I am wondering is the premium update you download ingame slightly different to the one from the webpage?
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Drachma Golea
Caldari Egnop
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Posted - 2007.12.06 10:25:00 -
[242]
Indeed lazy coding:
Bootstrapping was shortened to booting, or the process of starting up any computer, which is the most common meaning for non-technical computer users. The verb "boot" is similarly derived.
So the program does not boot, it executes, CCP should never have named the file boot.ini...
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Tucan SonOfSam
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Posted - 2007.12.06 10:25:00 -
[243]
Originally by: Roxanne Edited by: Roxanne on 06/12/2007 10:23:25 CCP, this belongs on the front page of your website. I cannot fathom how you cannot warn your customers at first possible opportunity. You need to put a big, red warning on your webpage, with detailed instructions on how to fix the problem even for non-geeks.
This is somewhat serious, and putting it in an obscurely named thread in the forum that not everyone will read is very bad customer support. You are quick to announce positive stuff on your website, so you should be quick to help your customers, too.
I was just wondering the same thing.
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Thenoran
Caldari Frontier Economics Fallout Project
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Posted - 2007.12.06 10:26:00 -
[244]
I run on Media Center Edition with SP2, Windows is on C: and EVE is on D:, can I safely upgrade from Client to Premium (by using the ingame thingy at Graphics setting)?
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TheSysX
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Posted - 2007.12.06 10:27:00 -
[245]
Originally by: Saru Kada
...very sensible stuff...
Saru .. Excellent break down of the required steps .. most players will be able to fix this problem.
Originally by: Lost of Disgruntled pilots
...rants & insults...
Come on people .. it's not like your PC burned down and don't act like stuff hasn't changed that drastically before..!! Oke some pilots see ISK to 'POP' because they invested it BPO's or whatever, while others are more fortunate.. well that's bloody live .. Virtual or Real .. Get over it and enjoy the hard work CCP has put into this patch/extension..
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Grimpak
Gallente Trinity Nova
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Posted - 2007.12.06 10:27:00 -
[246]
this is very interesting.
I was able to reboot my system after I installed content patch.
yes I dloaded it through the website. yes I didn't had any boot.ini when I booted up the computer.
however it booted.
dunno why tho, but must be related to the fact that I use custom boot screens instead the windows one, since when I booted the pc I was surprised to see the old standart boot screen instead the angel one I had for like years.
but I fixed the boot.ini screen and it seems to be ok now. ---
planetary interaction idea! |
MotorNerve
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Posted - 2007.12.06 10:27:00 -
[247]
I can't believe that no one noticed this. If you actually READ what the installer is DOING it says in plain English "Delete:Boot.ini" That is actually how I noticed and FIXED this problem before I even read the forum. I have nothing but love for CCP but come on guys... Don't be the next EA. |
Saru Kada
World Order
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Posted - 2007.12.06 10:27:00 -
[248]
Originally by: Ritooria
Originally by: Saru Kada
STEP 4
go to the start menu, "Run", type in "cmd", and hit enter (as in STEP 1). in the window that pops up, type:
cd c:\
and hit enter. a new line should display that simply says "C:\>". now type:
attrib +s +h +a boot.ini
and hit enter. another new "C:\>" should pop up again. you're done!
great guide - just curious as to what this step does exactly?
this step is actually optional, as all it does is add the system (+s), hidden (+h), and archive (+a) properties that the original boot.ini had to begin with. still, a good idea overall - better safe than sorry, and all that.
---
As but a single human being, my heart is moved not by the needs of the world around me but by that which I see in front of me. |
EvilSpork
Blackguard Brigade Aftermath Alliance
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Posted - 2007.12.06 10:27:00 -
[249]
Originally by: N1fty I love how this mostly affects people who don't know much about computers; most savvy people will have put EVE on a different partition or drive to their OS.
I would suggest to anyone who thinks they don't know anything about computers that they read very carefully the instructions provided by the devs. Its very step-by-step and short of using hand-puppets its easy to understand.
And I dont see how CCP's QA department missed this, I think the whole team needs to have the words 'EPIC FAIL' branded onto their foreheads.
i resent that!
i also somewhat agree... if i wasnt dealing with a laptop and very limited storage i would have done that..
on the QA part... the QA department needs a banner that says "12.5.07 Never Forget"
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Neal Cassady
Mutually Assured Distraction
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Posted - 2007.12.06 10:28:00 -
[250]
well i rebooted, i dont have an xp disk, and linux is ****in greek to me. guess i gotta call the goddamn geek squad tomorrow or something. this is ******* ridiculous.
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Thenoran
Caldari Frontier Economics Fallout Project
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Posted - 2007.12.06 10:28:00 -
[251]
I run on Media Center Edition with SP2, Windows is on C: drive and EVE is on D: drive, can I safely upgrade from Client to Premium (by using the ingame thingy at Graphics setting)?
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Vikarion
United Heavens
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Posted - 2007.12.06 10:29:00 -
[252]
Originally by: Boceta
Originally by: Vikarion
Originally by: Boceta Have a simple question: How can I verify that my BOOT.INI is still there and ok? I open My computer and select C:\ (with show hidden files selected) and see no Boot.ini. Yet when I oipen msconfig in 'run' or try to copy a backup to C:\ it ask if I want to replace existing one created today? MSCONFIG also has a Boot.ini tab and all looks fine.
Thanks.
You not only have to show "system files", you also have to pick the option that allows you to see protected operating system files. This is because previous versions of Windows assumed that people were not idiots, and that assumption was incorrect. So now they make you basically click something twice.
Thanks for the info. Now assume I am an IDIOT and give me a step by step guide for verifying I have a valid BOOT.INI for Windows Profesional?
Thanks
Heh, no, you aren't an idiot, the people that would go in and delete the entire Windows directory to "gain more space" were idiots. The solution to finding your boot file is pretty simple. Open the C: drive folder, click "tools", then "folder options" then click the "view" tab. Then click the option to "show hidden files and folders", then, under that, uncheck the "Hide protected operating system files".
Then just look on the C: drive for boot.ini
There you go!
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Fabrica
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Posted - 2007.12.06 10:30:00 -
[253]
Microsoft remove the "kill switch" from vista, and CCP installs it on XP :)
Thanks for the info, but i upgraded last night and shutdown and the post about this problem wasnt available till 0600 this morning. I guess i wont know if i'm in trouble until i get home.
Do you know where my XP install disk is?
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proclaimed HERETIC
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Posted - 2007.12.06 10:31:00 -
[254]
Edited by: proclaimed HERETIC on 06/12/2007 10:33:35
Originally by: Boceta Have a simple question: How can I verify that my BOOT.INI is still there and ok? I open My computer and select C:\ (with show hidden files selected) and see no Boot.ini. Yet when I oipen msconfig in 'run' or try to copy a backup to C:\ it ask if I want to replace existing one created today? MSCONFIG also has a Boot.ini tab and all looks fine.
Thanks.
If you read about 6 pages previous, you'd see that I made a small open source app that checks if your boot.ini is there, and if not, will attempt to restore it from a known backup.
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Neal Cassady
Mutually Assured Distraction
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Posted - 2007.12.06 10:32:00 -
[255]
wtb: xp install disk
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Vikarion
United Heavens
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Posted - 2007.12.06 10:32:00 -
[256]
Originally by: Fabrica Microsoft remove the "kill switch" from vista, and CCP installs it on XP :)
Thanks for the info, but i upgraded last night and shutdown and the post about this problem wasnt available till 0600 this morning. I guess i wont know if i'm in trouble until i get home.
Do you know where my XP install disk is?
No, but you can always try borrowing someone else's...maybe you can get into DOS with it. I sympathize with you.
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Zerron Kovar
Gallente Aliastra
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Posted - 2007.12.06 10:32:00 -
[257]
Honestly this is a highly bizarre error from a professional software company. It shows a lack of even the most basic of software QA. I agree, that for the technical among us it is not a difficult error to repair. For most of the player base, it could be nightmare.(Costing them money for technical support, and so forth)
Very, very not cool.
Just as a side comment, who's brilliant idea was it to name a game .ini file the same as a fairly important system .ini file? Not exactly the brightest moment there. Not to mention the lack of using a basic chroot style path for all file access.
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EvilSpork
Blackguard Brigade Aftermath Alliance
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Posted - 2007.12.06 10:32:00 -
[258]
Originally by: Thenoran I run on Media Center Edition with SP2, Windows is on C: drive and EVE is on D: drive, can I safely upgrade from Client to Premium (by using the ingame thingy at Graphics setting)?
you were safe from the start, and the patch for download now is fixed anyway. this only effected you if you downloaded the patch right after it was made available.
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Tucan SonOfSam
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Posted - 2007.12.06 10:33:00 -
[259]
And so it hits the news: EVE Online Update Cripples Windows XP, Developers Urge Caution
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Incto Daxtron
Gallente KFM Corp
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Posted - 2007.12.06 10:33:00 -
[260]
Originally by: EvilSpork
who cares what the EULA says, its what is RIGHT.
The EULA is there to exemplify a company against accidental damage done to a computer. It's not like a car going wrong for a few thousand people where its easy to do a product recall and recompense families after the problem has been found. Installing any software to a computer comes at a risk because the chances of machines being identical nowadays is rather rare, so there may well be installation problems - hence the EULA.
Originally by: EvilSpork a company like this that messes up like this should step up and fix their mistake. in this case helping people pay for the fixes. not only is it good business but its good rep. and after something like this how many thousands of people will no longer trust CCP at all unless they come out and say the effed up and do everything they can to fix it and make it right.
That would be great except one thing - how does CCP know that it really affected someone? If it was so easy for them to accidentally delete boot.ini, surely almost anyone would be able to delete it themselves and claim that this patch did it, then go for the gold? The only way CCP could prevent anyone from trying it on is to not pay out anything at all. Sad? Yes, but its the only way forward without having 50,000 people claiming that their systems are useless when perhaps just 5% of those are genuine cases.
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Kayodaishii
Shadow Stalkers Organization Dread Sovereign
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Posted - 2007.12.06 10:33:00 -
[261]
I have Xp media center, and guess what, my boot.ini file is missing... what do I write at the end of the document???
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Vikarion
United Heavens
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Posted - 2007.12.06 10:33:00 -
[262]
Originally by: Zerron Kovar Honestly this is a highly bizarre error from a professional software company. It shows a lack of even the most basic of software QA. I agree, that for the technical among us it is not a difficult error to repair. For most of the player base, it could be nightmare.(Costing them money for technical support, and so forth)
Very, very not cool.
Just as a side comment, who's brilliant idea was it to name a game .ini file the same as a fairly important system .ini file? Not exactly the brightest moment there. Not to mention the lack of using a basic chroot style path for all file access.
That's what makes me wonder. I mean, that's like naming something IO.SYS or COMMAND.COM back in the days of DOS. Sheesh.
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Chee
Minmatar hirr Morsus Mihi
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Posted - 2007.12.06 10:34:00 -
[263]
The patch deleted the wrong boot.ini That means the one that was supposed to be deleted is still there in the eve folder. Should I go ahead and delete it as part of need4speed thingie from ccp?
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Saru Kada
World Order
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Posted - 2007.12.06 10:34:00 -
[264]
Originally by: Thenoran I run on Media Center Edition with SP2, Windows is on C: drive and EVE is on D: drive, can I safely upgrade from Client to Premium (by using the ingame thingy at Graphics setting)?
yes, but I would recommend re-downloading the premium patch/full patch anyway or at the very least backing up your boot.ini file (and renaming the backup!) prior to installation, followed by another check after installation to see if it's still there.
---
As but a single human being, my heart is moved not by the needs of the world around me but by that which I see in front of me. |
Saru Kada
World Order
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Posted - 2007.12.06 10:36:00 -
[265]
Originally by: Kayodaishii I have Xp media center, and guess what, my boot.ini file is missing... what do I write at the end of the document???
... multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /fastdetect
---
As but a single human being, my heart is moved not by the needs of the world around me but by that which I see in front of me. |
proclaimed HERETIC
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Posted - 2007.12.06 10:38:00 -
[266]
Edited by: proclaimed HERETIC on 06/12/2007 10:40:10 Wow... all these complaining people, yet they don't bother to read the thread.
Most complaints have been exhausted, damn near to the same wording.
While we are at the repetitive nature of things, Oh... BTW guys... the new patch had a problem.
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EvilSpork
Blackguard Brigade Aftermath Alliance
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Posted - 2007.12.06 10:39:00 -
[267]
Edited by: EvilSpork on 06/12/2007 10:41:08
Originally by: Incto Daxtron
That would be great except one thing - how does CCP know that it really affected someone? If it was so easy for them to accidentally delete boot.ini, surely almost anyone would be able to delete it themselves and claim that this patch did it, then go for the gold? The only way CCP could prevent anyone from trying it on is to not pay out anything at all. Sad? Yes, but its the only way forward without having 50,000 people claiming that their systems are useless when perhaps just 5% of those are genuine cases.
im sure if CCP wanted to they could figure out a way to do it. its not my job to think of that way though
Originally by: Kayodaishii I have Xp media center, and guess what, my boot.ini file is missing... what do I write at the end of the document???
uh.. read the first post dude.
Originally by: proclaimed HERETIC the new patch had a problem.
lies. all lies. there is nothing wrong with eve. everything is fine. nothing to see here. there is no problem.
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Sylfamas
Caldari Making Our Way to Stars Knights Of the Southerncross
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Posted - 2007.12.06 10:41:00 -
[268]
thx ccp. You could've announced this through an alert in-game. Well i'll have to reinstall windows apparently. Again thank you, ccp. Btw: i have windows xp sp2, so it affects all versions of windows -----------------Signature-------------------------
I only have one rule: Everyone fights, no one quits. |
Vikarion
United Heavens
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Posted - 2007.12.06 10:41:00 -
[269]
I think I can help this.
If you downloaded the premium content patch, and you have windows XP, and EvE is on the same hard drive that Windows is on, do not turn off your computer. It will not start again. Instead, follow the directions in the first post. Period. Whining will make your computer burst into flames.
Think that will help?
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Exphexis
m3 Corp Friend or Enemy
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Posted - 2007.12.06 10:41:00 -
[270]
The link http://support.microsoft.com/kb/330184/
This worked perfectly, one thing to note is that your computer will of reverted back to the US keyboard layout so if you are not from the US or you dont know the US keyboard layout that needs to be changed before running the recovery process, i believe you press enter on the initial boot-up and it will allow you to edit your keyboard setup.
Once this recovery was done the PC worked fine.
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