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Author |
Thread Statistics | Show CCP posts - 32 post(s) |
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CCP Cascade
54
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Posted - 2012.02.23 13:22:00 -
[1] - Quote
Hi all,
With todays update to Singularity, you will notice the new Eve Launcher. We have previously blogged about it some months ago and you can read that here: http://community.eveonline.com/devblog.asp?a=blog&nbid=3070
Over the last months, we have been working on completing the first releaseable version of the Launcher and making changes to the Launcher based on your very feedback on the dev blog. We are planning on releasing another dev blog in the coming days which will go into a bit more detail than the previous one.
In this thread we want your feedback on the Launcher based on your interactions with it on Singularity.
Please be detailed and constructive with your feedback, because it helps when collecting it and prioritizing what we should do next.
Do you like it and why do you like it? Do you dislike it and why do you dislike it? Come up with suggestions for how we can change it for the better. What would be a cool feature for future releases of the Launcher? Is something not working? Tell us what the error says and when/how you get it to appear.
FAQ:
[Space for FAQ] Associate Technical Producer - Core Technology Group |
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CCP Cascade
54
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Posted - 2012.02.23 13:23:00 -
[2] - Quote
[Additional space] Associate Technical Producer - Core Technology Group |
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CCP Cascade
54
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Posted - 2012.02.23 21:00:00 -
[3] - Quote
There is a slight issue updating the server and I'm afraid we'll have to deal with it in the morning. Locking thread until it has been resolved. Associate Technical Producer - Core Technology Group |
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CCP Atropos
C C P C C P Alliance
82
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Posted - 2012.02.24 15:56:00 -
[4] - Quote
Sarmatiko wrote:First things I have noticed: *.patch file located in EVE root directory, not in launcher/cache/Download. I dont like mess in root folder Yep, aware and working on it.
Sarmatiko wrote: Language selection on main page is cool option but when you re-open launcher again, your previous language selection is not saved and English loading by default.
We're aware of this too, and I just need to dump the desired language to disk and read it at boot.
Sarmatiko wrote: It seems there is no way you can revert option "Only display launcher window when there is an update" without editing/deleting settings file. Not much can be done there but I predict some noob frustrations in future.
Heh, yea, you can unset it in the yaml file, but that's not a nice thing to do. If you've got ideas for a nice way to allow the user to open it up, I'm all ears.
Sarmatiko wrote: Launcher updater still using %TEMP% directory. Say hello to raging noobs who cannot configure UAC on their x64 system.
Also TQ server status graph will look cool on launcher IMHO, not only user count.
The embedded webpage is authored by our Web department, and we're awaiting a final site. What you see there is simply the original prototype we've been working with, which is why the language selection is rudely attached to the progress bar. That should change in the near future though. Software Engineer, Core Infrastructure |
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CCP Atropos
C C P C C P Alliance
82
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Posted - 2012.02.24 17:10:00 -
[5] - Quote
0.49 allows you to save the selected language for future boots. Be aware that it sets the client language (or should do) although you can set the client to something different if you want to. Software Engineer, Core Infrastructure |
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CCP Atropos
C C P C C P Alliance
83
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Posted - 2012.02.27 11:19:00 -
[6] - Quote
Mithrantir Ob'lontra wrote:The new launcher (or whatever this one does with the patch) can't update the SiSi version of EVE on my pc. It passes step one and reaches 5% of step 2, it says client update is unsuccessful.
I cleared the cache and nothing changed. Any help is appreciated. There should be a log file located in the launcher\cache folder, called launcher.log. Could you dump it on http://pastebin.com/ or something similar, so I can take a look? Thanks! Software Engineer, Core Infrastructure |
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CCP Cascade
59
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Posted - 2012.02.29 17:14:00 -
[7] - Quote
Hustomte wrote:Quote:...as well as integrating peer-to-peer technology for downloads, rather than relying solely upon our content delivery network. This is a BAD idea, I pay for my data (as you go) so sharing my install with others would tax me. Please don't tax me CCP At least give us the ability to opt-out of that "feature" thanks.
As I wrote in another thread:
Quote:P2P is still one of those features that might come in the future, hopefully the not too distant future, but still we're quite far away from it right now. When implementing it, we will make sure that the user has full visibility and control over what is done and that nobody sneaking away with your bandwidth without you knowing.
Associate Technical Producer - Core Technology Group |
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CCP Shiny
C C P C C P Alliance
75
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Posted - 2012.03.01 12:49:00 -
[8] - Quote
Texty wrote:Very minor localization issue (Japanese).
The launcher window title bar says "EVE pé¬pâ¦pâ¬péñpâ¦pâ¬pâ¦pâüpâúpâ+ " which appears like it's "An online launcher of EVE". Something like "EVE Online pâ¬pâ¦pâüpâúpâ+" will be fine I guess.
Thank you for the feedback! I have entered a bugreport for this.
- CCP Shiny EVE QA/Localization |
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CCP Atropos
C C P C C P Alliance
102
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Posted - 2012.03.02 10:30:00 -
[9] - Quote
Salpun wrote:Tamborius wrote:Don't know if this was reported before, but every other day when I use the Sisi Launcher Tool, all my Settings are reset, starting the Client on Fullscreen in German and with the Intro playing. Every shortcut and overview setting is gone too or resettet to standart.
Apart from that I like the Launcher and the update funktion, but an option to start multiple clients should be added, since most players I know run more than one Account
Farewell Tam OS? Where is your short cut located. I have never had this problem. If I create a new short cut that is what happens though. There was a problem with the Launcher such that when it updated itself, it would start with the MS-DOS style short path name. This would mean that if your game was installed at C:\Program Files (x86)\CCP\EVE the game would boot with C:\PROGRA~2\CCP\EVE instead, thereby creating a new settings/cache folder. Closing the Launcher and restarting it would fix the issue for the next run, however. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Cascade
62
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Posted - 2012.03.03 05:48:00 -
[10] - Quote
SemiCharmed wrote:I dont know if the launcher at the moment will save current download progress if say the PC crashes or is closed as i dont really want to test that right in the middle of a large download :p
It does! Associate Technical Producer - Core Technology Group |
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CCP Atropos
C C P C C P Alliance
102
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Posted - 2012.03.05 11:12:00 -
[11] - Quote
Salpun wrote:As the launcher soft ware changes stuff like usability needs to be looked at. The file in the main eve directory to install the new launcher needs to be diffrent then the name in the launcher file it creates.
ie.
The launcher.exe in the main eve folder needs to be named launcher-installer. Its currently setup to run a install program each time. Which adds to the delay of start up if you only see that file to create a short cut and use it to run the launcher.
The launcher.exe in the laucher folder, when used to creat a short cut, launches the launcher without installing the laucher again. It will be interesting when the next patch comes out what changes are made and if the structure of the files changes again and how it installs a new version of itself. The only time it runs that launcher installer is when an update is needed for the Launcher itself. I was actually going over the text in the updater on Friday to get them all translated. I'd love to hear your opinions on what you think needs changing elsewhere in the UI though. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Cascade
64
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Posted - 2012.03.05 16:31:00 -
[12] - Quote
Salpun wrote: New version still runs the update proccess every time if you link off the launcher exe in the main eve folder.
I am not entirely sure I understand what you mean here. Can you elaborate a bit?
Salpun wrote:There is still not an option to reenable the launcher from inside the client. Makes testing annoying
We have plans to put in a shortcut called "Force Launcher" or something similar that people can run to start up the Launcher. In the meantime you can go into the \launcher\cache folder and delete settings.yaml to restore any settings you have done.
Salpun wrote: The options menu is better.
Good to hear you like it! Associate Technical Producer - Core Technology Group |
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CCP Cascade
64
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Posted - 2012.03.05 17:13:00 -
[13] - Quote
Hi,
Over the last month or so we have been going between multiple different ways of starting the Launcher, so all the shortcuts you see in the folder are most likely made by yourself or created when we were still testing some things out.
If you do a fresh install of the Singularity client you will see that none of the shortcuts are still there.
The way you should start the Launcher and the client is like you have always done it, by starting eve.exe or having a shortcut to eve.exe.
The sisi launcher is no longer supported and shouldn't be used anymore.
I hope that clears things out. Associate Technical Producer - Core Technology Group |
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CCP Cascade
64
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Posted - 2012.03.06 10:20:00 -
[14] - Quote
Seismic Stan wrote:I had some issues last night with attempt to "show info" on any item causing a client crash.
This is totally unrelated to the Launcher, but more info regarding this crash would be useful, please send in a bug report.
Quote:Yerik
Ps -- Rock on, I really look up to you guys!
Thanks for the feedback Yerik, I'll make sure to forward this to the design team! Associate Technical Producer - Core Technology Group |
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CCP Cascade
65
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Posted - 2012.03.08 19:07:00 -
[15] - Quote
Johan Civire wrote:Sure you can do this but make a option to close peer to peer because upload is not good here im my country let me say this we pay for upload so i like a options to disable peer to peer network. Without that i will ignore the launcher. and manual download the patch. But dont get me wrong here its just i dont pay for some one els.
There is currently no peer to peer implementation in the Launcher, the data you're downloading is still coming from our CDN just like before. And as you can see from the FAQ section of this very thread, there is no manual patches anymore, the only way to update the client is using the Launcher. Associate Technical Producer - Core Technology Group |
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CCP Atropos
C C P C C P Alliance
104
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Posted - 2012.03.10 13:40:00 -
[16] - Quote
Lord Drokoth wrote:Hirohito Yamato wrote:Tyrion Moath wrote:Second what a few other people have suggested: multiple client support! I'd especially appreciate it if you can tell it to load one client on one monitor, and another on a second, etc. Preferably without the windows borders! "Fixed Window" style. This would be the best update/fix ever! And what about those who use 3rd party programs as launchers E.G ISBoxer... which stores settings indipendantly of the client its attached to in order to maintain window sizes, positions of channels etc, last account login username etc so im able to log all of my accounts in quickly and be able to use them in a group like i do now. Not happy about this at all. :S
For now, I would guess that ISBoxer can work around the EVE Launcher, but that's not going to work forever, since when we release a patch, the bypass that is being suggested in this thread (executing ExeFile.exe directly) won't work; your client won't be updated, and you will have to start the Launcher anyway.
We also have designs on moving the login mechanics into the Launcher at a future points.
CCP Cascade asked about the reasons people have for requiring multiple installs in the dev blog thread here, so it is something we want to accommodate properly. I don't think it should really be necessary to mess around with junctions, or multiple installs simply to have full control over your clients and their settings, but that's something that we'll cover in the future, once we've got some sensible designs for it. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
104
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Posted - 2012.03.10 13:42:00 -
[17] - Quote
Master Blade wrote:I use symlinks to run 3 clients from the same data. will this break symlink? I dont want 6gigs x3 clients no room for that and it is redundant.
reason for the sym link is I need to set a diferant graphics card to each client but I want only 1 set of game files. please think about this.
As I said in the devblog thread here, junctions work just fine, and you will not end up with three installs. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
104
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Posted - 2012.03.10 14:23:00 -
[18] - Quote
Nos Pheratu wrote:The fact that manual patch downloading will disappear is a bit worrying. For those of us who aren't in the first-world, but work in offices that have a decent connection, we could download the larger patches manually and bring them home to install. EVE doesn't work through a proxy server, so even though the launcher would give us a transferable patch file after download, how are we supposed to get that file from behind a proxy? Has the launcher been developed to allow connection through a proxy?
I'm not quite sure I understand your question. The Launcher creates a patch that you can simply copy to a USB drive, and take that with you. The proxy should only be an issue for connecting to the internet, and since the Launcher is using ports 80/81 that might not even be that much of an issue. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
104
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Posted - 2012.03.10 16:18:00 -
[19] - Quote
Nos Pheratu wrote:CCP Atropos wrote:Nos Pheratu wrote:The fact that manual patch downloading will disappear is a bit worrying. I'm not quite sure I understand your question. The Launcher creates a patch that you can simply copy to a USB drive, and take that with you. The proxy should only be an issue for connecting to the internet, and since the Launcher is using ports 80/81 that might not even be that much of an issue. It is for people sitting behind a proxy that requires authentication for port 80. I can't connect to the EVE servers from work because of the proxy, but i can download because my browser prompts me for authentication. If the launcher doesn't cater for this, access to any port will be denied and we won't be able to get the patches. Ah in that case, then no, it won't work. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Mandrake
C C P C C P Alliance
49
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Posted - 2012.03.10 18:43:00 -
[20] - Quote
Tidwald wrote:Anybody care to explain why the launcher is duplicating a number of file/directories from the SiSi program directory C:\Program files\CCP\SiSi to Program Files directory in the Windows Virtual Store C:\Users\xxxx\AppData\Local\VirtualStore\Program Files\CCP\SiSi, and as a result takes ages to start-up with zero user feedback Also while the launcher makes a UAC request when it updates itself, it fails to do so when it tries to apply an update to the game. And, as a result fails. At least it is no longer buggering about with file system security.... Currently the only way of updating SiSi is to use the SiSi Launcher, at least still works...
Been working on this one all day and i'll be sending out an update for this shortly. until then, a workaround is to start the launcher as administrator and immediately shutting it down. Then you can start it normally. stuff |
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CCP Cascade
67
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Posted - 2012.03.11 15:41:00 -
[21] - Quote
Gunther Nhilathok wrote:Why is CCP trying to fix something that IS NOT BROKEN? How about we get things fixed that really are broken?
Have you ever had a look at a feedback thread from a big expansion? If you have, you know that there are plenty of people who run into issues patching their clients. This is not just going to make patching easier, but together with logging we can make it more robust and fix issues that we otherwise wouldn't know about.
Ontop of fixing issues with the patching mechanics itself, thanks to the Launcher we will have the ability to more easily and quickly release crash fixes without having to jump through the current deployment hoops.
So if you care about hoop jumping, quality of patching and quality in the game, you will like the Launcher. Associate Technical Producer - Core Technology Group |
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CCP Atropos
C C P C C P Alliance
105
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Posted - 2012.03.12 14:15:00 -
[22] - Quote
Strazdas Unstoppable wrote:Nooo! Not this crap! I was so happy eve did not have a ******** launcher system and was so angry at other games for doing this ridicule and now it comes to eve? I though you went back to improving the game, not breaking it.
P.S. what moron came up with idea of censoring "retarded"? Why would you be censoring anything at all? What about it do you not like? If you've got some constructive criticism I'd appreciate hearing your points. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
105
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Posted - 2012.03.12 17:37:00 -
[23] - Quote
Altarica wrote:CCP Atropos wrote:What about it do you not like? If you've got some constructive criticism I'd appreciate hearing your points. I have a couple of issues that I would be grateful if you could clear up please. 1) I have a very poor internet connection, I have sub 1mb dowload speeds, therefore I often download the patches at friends / families / internet cafe's wherever. Most likey I will not be able to install this launcher application on these other PC's, so how will I get my patches ? 2) Mulitple client installs on one PC. Will the launcher pull the patch file down for each install ? Presently I just copy the file to the other installations and run from there. For why this is a problem, see issue number 1 (ie very poor internet connection) Thanks in advance.
The Launcher should be able to handle your internet connection, regardless of speed. The data received from our content delivery network is checksummed to ensure that it's consistent before applying it.
You won't be able to download the patches as stand alone files any more, since the patches are created by the Launcher itself, when it examines your client prior to patching.
Regarding multiple installs, the Launcher downloads the patch into the client's root directory, and supports the ability to export, and subsequently import the patch into another client.
Long term, we want to get rid of the reasons for having multiple clients (usually related to having multiple settings configurations for different characters) which should solve this issue nicely. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
105
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Posted - 2012.03.12 17:38:00 -
[24] - Quote
Razor Ramons wrote:I attend a University that recently started blocking all peer-to-peer connections. In addition to blocking the connections, the network will temporarily disable your internet if any p2p activity is detected. People have been having issues updating WOW and League of Legends. The IT support recommends disabling the p2p option of updating. Will the EVE launcher also enable a user to disable the p2p?
The Launcher doesn't currently use peer to peer technology, so you have nothing to fear about traffic shaping from your University network. At whatever undefined point in the future, where we put in support for P2P, we will of course allow the user the option to opt out of it; it should by no means be a prerequisite, given how prevalent these situations are. Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
106
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Posted - 2012.03.12 18:31:00 -
[25] - Quote
Halt Tranty wrote:First forum post ever, don't troll please! I'm a mac user and for the life of me I can't get the launcher to work. I don't know what to do, I'm not very tech savvy, even with macs. I don't know how to post a screenshot on to here, but i have one if needed. Basically, the error message I get says "Data package unavailable The server you are connecting to doesn't have a published update package". Any help would be appreciated (it's been like this since that launcher came out). It means that the payload that the Launcher is trying to access, is unavailable. Once we deploy the build, that will stop being the case and you should be able to update as normal.
Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Cascade
70
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Posted - 2012.03.12 23:47:00 -
[26] - Quote
Lost Hamster wrote:*sarcastic on* I think that will be really nice, when you release an 1 mb patch and the client will crc check 10gb of game files (which take 10+min) I think everyone will love the new launcher. *sarcastic off*
The check sums are cached between runs so it will probably take a bit longer time the first time you run it but a lot quicker the second time.
Associate Technical Producer - Core Technology Group |
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CCP Donut Golem
C C P C C P Alliance
0
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Posted - 2012.03.13 11:28:00 -
[27] - Quote
sharon blade wrote:a couple of things to mention
we better have COMPLETE control of this launcher -we do not pay sub fees to be your content peer to peer distributor - we do other things with our pc's then games and most of are bandwidth limited
that being said a nagging memory of boot.ini being replaced comes to mind...
KEEP it simple and KEEP US in Control of the program, if this becomes some p2p networking crap that kills the bandwidth while im in a telephony conference (voip) then its pretty simple, eve will be deleted and subs cancled.
dont try to put crap past on us like u do in the past, from the all the errors and problems im reading this is YET ANOTHER rushed release that is total garbage.
we pay your wages and keep you in business, we arnt here to deleiver your content, to advertise for you.
source code for this launcher better be open. im sick of ccp crappy releases and rush patchs.
This is the exact reason that we've added download throttling to the Launcher. Please dig through the options when it's gone live, we'd love to hear your feedback . |
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CCP Cascade
71
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Posted - 2012.03.13 11:54:00 -
[28] - Quote
CCP Donut Golem wrote:sharon blade wrote:a couple of things to mention
we better have COMPLETE control of this launcher -we do not pay sub fees to be your content peer to peer distributor - we do other things with our pc's then games and most of are bandwidth limited
that being said a nagging memory of boot.ini being replaced comes to mind...
KEEP it simple and KEEP US in Control of the program, if this becomes some p2p networking crap that kills the bandwidth while im in a telephony conference (voip) then its pretty simple, eve will be deleted and subs cancled.
dont try to put crap past on us like u do in the past, from the all the errors and problems im reading this is YET ANOTHER rushed release that is total garbage.
we pay your wages and keep you in business, we arnt here to deleiver your content, to advertise for you.
source code for this launcher better be open. im sick of ccp crappy releases and rush patchs.
This is the exact reason that we've added download throttling to the Launcher. Please dig through the options when it's gone live, we'd love to hear your feedback .
I would also like to add that the Launcher currently does not use any peer to peer traffic. More information about this can be seen in the FAQ on the first page.
Nos Pheratu wrote:How about building proxy support?
What is currently stopping you from using a proxy? Does the Launcher change anything? Associate Technical Producer - Core Technology Group |
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CCP Cascade
71
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Posted - 2012.03.13 12:10:00 -
[29] - Quote
Maul555 wrote:I am confused about the patch export feature here. Are patches made with this tool good for any release update? Can I take a patch created on a computer that is 1 week out of date and use it on a computer that is 6 months out of date? for that matter, can I take a new patch right now, and use it to update an original 1.0 eve client? if not, then where is that magic line in the sand drawn for the age of outdated clients that will take this?
You can only export/import patches between installs that patch from and to the same version. Associate Technical Producer - Core Technology Group |
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CCP Cascade
71
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Posted - 2012.03.13 12:53:00 -
[30] - Quote
Maul555 wrote:An old school 5+ meg client update on the login screen, after the new launcher finished updating everything. Whats up with that? Aren't those supposed to be a thing of the past now? screen cap
This is up next on our hitlist. We didn't want to change too many things at the initial release as it increases the risk of something going wrong. It was a big enough step to rewrite and replace the current client patching mechanic for both windows and Mac.
But yes, this will be included in the Launcher in the future.
Quote:The Windows error in German says "cannot access file as it is used by another process".
This is a known issue and will be resolved in a point release.
Quote:Please make sure to use the system's chosen standard browser and passing an URL to it.
It does, we just tell the OS to open the link in the default browser. I just tried this on machine with Opera and it worked fine.
Quote:Launcher doesn't closes after pressing PLAY. I don't think it's good
Open settings and go to the startup tab, you can make it close if you want it to.
Quote:Seems alright but I have several installs on my computer for a few reasons.
See this page: http://wiki.eveonline.com/en/wiki/EVE_Launcher look at the patches settings tab and import/exporting patches. Associate Technical Producer - Core Technology Group |
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CCP Cascade
76
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Posted - 2012.03.13 19:00:00 -
[31] - Quote
MOrganiaRow wrote:What a mess Ive been trying to get this thing to work all day. I had to remove the client from my computer and ow it refuses to reinstall. NOT HAPPY
It is most likely saying that you still have files in the folder you're trying to install into. I would suggest going into that folder and manually deleting files you have there or install into another directory. Associate Technical Producer - Core Technology Group |
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CCP Cascade
86
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Posted - 2012.03.14 02:58:00 -
[32] - Quote
Quote:All I did was killed the Internet Browser processes in my task manager and the patch went through just fine. I guess when you're at the Eve website it uses some files in the Eve folder and the patch can't do its thing.
Hope this helps someone
What browser are you using? Associate Technical Producer - Core Technology Group |
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