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Raymond Sterns
Utopian Research I.E.L. The ENTITY.
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Posted - 2008.06.04 04:29:00 -
[1]
Recently (about 4 months ago), my Xbox died of some rare disease (which surprisingly was not RROD) and I haven't been able to shoot people over the internet for some time *twitch twitch*. So I decided to try my hand at this mouse and keyboard business. I downloaded both the Battlefield 2142 and ET: Quake Wars and they both run smoothly on the performance side. No slow downs, not FPS spikes, even explosions play out nicely without interruption, but about every 2-3 minutes, I get a "you have a connection problem"(BF:2142) or just massive lag(ET:QW), yet this doesn't happen with EVE (which is the only game I play online recently). I've searched for answers, but none of the suggestions have worked.
Some of the suggestion were:
Turn Off VOIP. Turn Off PunkBuster. Turn on DMZ on the router. Turn Off Windows Firewall.
I did all of these things and none of them improved my connection.
If there's anyone who would be so kind as to tell me what's going on and how I can configure my router (if it even is the router), I'd be very grateful.
-Ray _
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Raymond Sterns
Utopian Research I.E.L. The ENTITY.
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Posted - 2008.06.04 04:29:00 -
[2]
Recently (about 4 months ago), my Xbox died of some rare disease (which surprisingly was not RROD) and I haven't been able to shoot people over the internet for some time *twitch twitch*. So I decided to try my hand at this mouse and keyboard business. I downloaded both the Battlefield 2142 and ET: Quake Wars and they both run smoothly on the performance side. No slow downs, not FPS spikes, even explosions play out nicely without interruption, but about every 2-3 minutes, I get a "you have a connection problem"(BF:2142) or just massive lag(ET:QW), yet this doesn't happen with EVE (which is the only game I play online recently). I've searched for answers, but none of the suggestions have worked.
Some of the suggestion were:
Turn Off VOIP. Turn Off PunkBuster. Turn on DMZ on the router. Turn Off Windows Firewall.
I did all of these things and none of them improved my connection.
If there's anyone who would be so kind as to tell me what's going on and how I can configure my router (if it even is the router), I'd be very grateful.
-Ray _
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Kravick Drasari
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Posted - 2008.06.04 04:46:00 -
[3]
What ISP do you have? --- My cat Putter approves of this post. Be a Ninja! You know you want too: http://www.animecubed.com/billy/?Kravick |
Raymond Sterns
Utopian Research I.E.L. The ENTITY.
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Posted - 2008.06.04 04:50:00 -
[4]
Charter
I'm in California, near Sacramento. _
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Victor Valka
Kissaki Corporation
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Posted - 2008.06.04 07:36:00 -
[5]
Lets try to diagnose.
Find out the IP or the hostname of your gameserver and try the following if you're running Windows OS: Start > Run... > type in cmd /k "ping <hostname or IP here> -t -l 512 -f" > Enter
This will, until stopped, send echo requests w/ packet size (or was it payload?) of 512 bytes to the host you specify. By reading the output and results you'll be able to tell if this is a problem w/ network losing packets or your connection is simply slow. This is only a network latency test, mind, so it won't tell you if the server is simply fail and can't cope with the load. Also keep in mind that some servers will ban IPs that ping them excessively.
I suggest you leave this running for 30 to 60 minutes to gather a decent amount of statistics while you go about with activities that are not too bandwidth hungry (e.g. EVE).
Your output will look something like this:
Reply from <hostname/IP>: bytes=512 time=25ms TTL=120 Reply from <hostname/IP>: bytes=512 time=76ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=33ms TTL=120 Reply from <hostname/IP>: bytes=512 time=25ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=25ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=25ms TTL=120 Reply from <hostname/IP>: bytes=512 time=25ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=25ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Reply from <hostname/IP>: bytes=512 time=24ms TTL=120 Here you're only interested in 'time'. This is the time it took the packet to get to the distination and back, that is, travel a full circle. Less is better. Anything more then 100 is Very Bad for gaming, <50 is good, <25 is excellent. Look for sudden spikes in 'time'.
Occasionally, you might get this:
Request timed out. This means that the server did not respond to your echo request or never got the request at all. Packet loss happens, and it's quite normal - Internet is not a perfect carrier - but too many lost packets will cause a problem.
When you feel that this has ran for long enough, press Ctrl+C to stop and get statistics.
Ping statistics for <hostname/IP>: Packets: Sent = 78, Received = 78, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 24ms, Maximum = 107ms, Average = 27ms In any case, less is better. Ideally the number of sent and recieved packets should match and this would mean 0% packet loss. This will most likely not be the case, but like I said before - some packet loss is acceptable.
Round-trip times - again, the lower, the better. Ideally, the delta between miniumum and maximum should be as low as possible as this would indicate a stable network performance.
Again, all this does not take into account the time it would take your gameserver to process and respond to an actual packets sent by the game client. This is network latency only.
So. If your packet loss is high or min/max/avr round-trip time is too high, your network connection is suboptimal (I like that word). You can bring this up w/ your ISP and see if they can address the issue (but it can be outside their network, that is, the problem can be in other ISP's network) or you can switch ISPs.
If, on the other hand, these tests come out OK, it's probably a problem w/ the server. It's fail.
Tell me how this goes.
Cheers.
Originally by: Roxanna Kell You are insane.
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annoing
MisFunk Inc. Daisho Syndicate
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Posted - 2008.06.04 07:53:00 -
[6]
Or :
Just download Pingplotter(free version) and run it to the game ip address. This will give you a clue as to hops made, packet loss etc. Remember that packet loss 'should' only be taken into account on/at the destination ip and/or your own ip. However, if there is a hop that there is a 100% pl you have a problem with a hop. This could be that they a: dont allow b) they have a problem etc. You can report this to your ISP and if they are any good, they should forward on that info (if it is anothers isp router) or fix it themselves.
Post your results here so we can check them also.
Dwi Cymraig
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Kravick Drasari
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Posted - 2008.06.04 07:54:00 -
[7]
Originally by: Victor Valka If, on the other hand, these tests come out OK, it's probably a problem w/ the server. It's fail.
I like how you said this. --- My cat Putter approves of this post. Be a Ninja! You know you want too: http://www.animecubed.com/billy/?Kravick |
Zephyr Rengate
Prophets Of a Damned Universe
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Posted - 2008.06.04 08:20:00 -
[8]
Used to have this issue myself with my wireless, if your using wireless i just changed to a cable between the router and my computer. Solved any spikes i used to get.
Originally by: Jenny Spitfire I habe no life.
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Victor Valka
Kissaki Corporation
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Posted - 2008.06.04 08:58:00 -
[9]
Originally by: annoing Just download Pingplotter(free version) and run it to the game ip address.
You make it so trivial. Now my networking wizardry skills are worthless.
(I kid, I kid. It's a good advice. OP - go w/ the Pingplotter if you're serious about it.)
Originally by: Roxanna Kell You are insane.
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Arthin Mutin
Viziam
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Posted - 2008.06.04 09:01:00 -
[10]
if you are on wirless that used to happen to me, switch your adabpter/nic card even then you get lag every few mins
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Victor Valka
Kissaki Corporation
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Posted - 2008.06.04 09:05:00 -
[11]
To WiFi people - get off channel 9!
It's usually crowded w/ users who have no idea how to configure their router/AP.
Originally by: Roxanna Kell You are insane.
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Raymond Sterns
Utopian Research I.E.L. The ENTITY.
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Posted - 2008.06.04 14:13:00 -
[12]
I'm gonna try everything, because if I don't get to shoot some people over the internet, I might grab a destroyer and go out and suicide gank a carebear. _
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The TX
Earth Inc. Zeta Tau Epsilon
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Posted - 2008.06.04 14:20:00 -
[13]
Originally by: Victor Valka
Originally by: annoing Just download Pingplotter(free version) and run it to the game ip address.
You make it so trivial. Now my networking wizardry skills are worthless.
(I kid, I kid. It's a good advice. OP - go w/ the Pingplotter if you're serious about it.)
Hah, yo skilz got owned by betta mefods.
-------------------- [Signature]
[/Signature]
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First Stotherd
Federation of Xenotech Xenotech Celestial Coalition
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Posted - 2008.06.04 17:52:00 -
[14]
I had the same problem till I hooked my computer up to the router by ethernet cable. Seemed the wireless network screwed it all up.
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Victor Valka
Kissaki Corporation
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Posted - 2008.06.04 19:27:00 -
[15]
Originally by: Raymond Sterns Edited by: Raymond Sterns on 04/06/2008 14:20:25
I'm gonna try everything, because if I don't get to shoot some people over the internet, I might grab a destroyer and go out and suicide gank a carebear.
EDIT: I pinged my router (I think) using victor's method, and I got:
18x 1-3 ms 1x 3124 ms ~30x 1-2ms 1x 3275 ms 2x 1 ms
I don't really know how to ping the game itself, but that's what I got from pinging my router.
I'm gonna try ping plotter next.
Kill your router WITH FIRE!
Aham. No, don't do that. How many WiFi networks do you see in your Windows' connection manager-whatever-thingy?
Originally by: Roxanna Kell You are insane.
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zombiedeadhead
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Posted - 2008.06.04 19:45:00 -
[16]
Edited by: zombiedeadhead on 04/06/2008 19:46:53 Sounds to me like you may have a problem with Punkbuster. Its supposed to update itself automatically, but its been a long time since it worked reliably (if ever). Try updating it manually, go here :-
http://www.evenbalance.com/index.php?page=support.php and look at the Manual update tool there.
This kind of disconnect etc is kinda common with 2142 afaik, I play(ed) BF2, but everyone I know who went to 2142 gave up as it was so bugged.
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Raymond Sterns
Utopian Research I.E.L. The ENTITY.
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Posted - 2008.06.05 04:39:00 -
[17]
I'm using a cable, that solved the problem. Thanks guys. _
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