EVE Search - Sticky:EVE Online: Crucible 1.5 Issues

raven666wings wrote:

petition sent, write your name at the bottom if you want to get reimbursed too:

Dear CCP and EVE Online Costumer Support

I come hereby represent the interests of a large group of EVE Online costumers that, following the reckless way CCP conducted the last game update "EVE Online: Crucible 1.5" on Tuesday the 13th of March, were deprived of a service they paid for, and want the game time they have lost back to their accounts as a mean of compensation. For this right of reimbursement, i will invoke the chapter 6 of the End User License Agreement signed between EVE-+ Online and all the costumers that access the System:

EVE-+ Online
END USER LICENSE AGREEMENT

"Chapter 6.TERMINATION; SUSPENSION OF ACCOUNT

A. By CCP for Termination of the Game
CCP does not guarantee that it will continue to offer access to the System or support the Game. CCP may, in its sole discretion, cease to provide any or all of the services offered in connection with EVE (including access to the System and any or all features or components of the Game), terminate the EULA, close all Accounts and cancel all of the rights granted to you under the EULA. CCP may communicate such termination to you upon 30 days notice in any of the following manners: (i) when you log into your Account; (ii) in a notice on CCP's website; (iii) via electronic mail; or (iv) in another manner that CCP deems suitable to inform you of the termination. If CCP terminates the EULA pursuant to this section, you will not receive a refund of prepaid subscription fees. "

By interpreting this chapter of the document, we can conclude that CCP can shut down the entire game when they want to, and not compensate its users for any prepaid subscription fees. However, to be in that right it must have communicated to the costumers that same event with the minimum of thirty (30) days of anticipation, by any of those means stated above.

Now, i do not believe neither I or any other EVE user has seen any announcement or notification anywhere 30 days before they were deprived of access to the System.

I also believe that according to International and Iceland national laws, the failure to fulfil that agreement will present CCP with the obligation to compensate its costumers with the value of each day of service they would have to get during the 30 day notification anticipation period, i.e. in this case we will have to get the value of a full PLEX (30 days) because there was no warning whatsoever that we would lose access to the game.

We costumers are not in any way responsible for the lack of competence of the CCP staff, and feel very insulted by the CCP staff's arrogance and the disrespect for user rights shown by them for making us troubleshoot their software at our own expense instead of taking the time and work to properly test it and making it fully operational before release.

Therefore we demand compensation on the game time lost on all our costumer accounts.

With the best regards and hopes that CCP will act in good will and gives back to its players what was unrightfully taken away from them,

raven666wings
Ferdi Fauri
Anita1
Endless Delirium
Alunis
Nicky Ormand
Elsmere Tier'Fold
Ulf Raben
Zehel Frauz
Callidus Dux
RsA Larza
Crosi Wesdo
PryMary
Pila Ferant
Frickin Rhino
Shannae Darkehart
KeSya Claproth
Rythm
Jack Cassidy
Ericdon
hiwil
eocsnesemaj
Marlakh
Nikuno
Jack Lagoon
Mi Missing Pilot
Graham McCrory
Cutthroat Kate
OPPercy

among many others

Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 30 :: one page

Author	Thread Statistics \| Reply to Topic \| Show CCP posts - 77 post(s)
PRO LEGION Two Monkeys 0	Posted - 2012.03.17 20:56:00 - [811] - Quote A friend of mine keep dc'ing ever hour on the hour and has done for the past few days? and I think he is almost at the point where enough is enough. I myself have had a few problems, and am really annoyed that I paid for 3months just before this complete balls up. I shall never again pay for EVE-shitonyou........
Deriah Book Fox Clan Inari Kimon 7	Posted - 2012.03.17 22:18:00 - [812] - Quote raven666wings wrote: Deriah Book wrote: I have been speaking with a friend over the last few months about Eve. He is a student working on a fairly involved degree (aeronautical engineering) and has, quite wisely, elected to not start playing Eve at this point in his life. But he is a huge fan. If i was an aeronautical engineer i surely would be a great fan of EVE too, since the game's engine physics really represent the real Newton physics laws, like, our ships do not break like they are using some kind of air brakes and then assume a hoovering position like they are a helicopter, because in space the only way to brake is applying a force (thrust) in the opposite movement direction, they do not speed down after you turn off an afterburner (LOL) because in space there isn't something called friction, we do not hear sounds because in space there is no air and thus no sound propagation, our ships do get attracted to celestials due to their gravity force and we float inside space stations because there is no gravity there. Man i can see the thrill and how a great experience EVE can be to an aeronautical engineer LOL I'm having a hard time deciphering the intent of your post. It almost seems as if you are mocking a person for being attracted to a video game based on his area of professional expertise. But then I must think to myself, GG#C'mon... who could be so daft?GG% On the other hand, as an audio engineer I genuinely do struggle, on a daily basis, with the discrepancies you mention pertaining to sound. Realistically, the only reason I play Eve is because EASE still doesn't allow us to mount 425mm Autocannons in our virtual auditoriums. Thereby taking almost all of the thrill out of simulating acoustical spaces to begin with. Oh... Wait. I see. You mistook my use of the words GG#aeronautical engineerGG% in parentheses after the phrase GG#fairly involved degreeGG% as intent to qualify him as a candidate for enthusiasm in Eve. Please allow me to clarify: I constructed that sentence (no matter how ill conceived it may have been) with the intention of demonstrating that he has scarce little free time to undertake a venture as involving as we know Eve to be even though it sparks his interest on many levels - including role playing and real time strategy gaming against other humans - regardless of other aspects in his life including his course of study at the moment. Perhaps I should have stated that originally. I am terribly sorry for any confusion I may have caused and promise to be more careful in the future.
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.17 22:48:00 - [813] - Quote dude i was mocking the EVE engine's physics not your friend, dont need to get offended lol
Ladeon Six Nemesis Nation 4	Posted - 2012.03.17 23:49:00 - [814] - Quote Well, attempted to run EVE today and my self-created shortcut to ExeFile.exe complains that the actual executable is "missing." I look at the EVE installation directory and it's empty except for resui.stuff. I don't recall uninstalling EVE during my sleep, so what the heck?
Shannae Darkehart New Eden Logistics Detrimental Imperative 1	Posted - 2012.03.18 02:24:00 - [815] - Quote raven666wings wrote: So far i have this list of users who want the game time they paid for and lost back to their accounts. Lemme know if you are with us and sign your name here so i can write the petition to costumer support and include the player names list: raven666wings Ferdi Fauri Anita1 Endless Delirium Alunis Nicky Ormand Elsmere Tier'Fold Ulf Raben Zehel Frauz Callidus Dux RsA Larza Crosi Wesdo PryMary Pila Ferant Frickin Rhino Shannae Darkehart Ladeon Six Uhm, exscuse me faggotwings, but I want no part of your temper tantrum. Please politely eliminate yourself from the gene pool at your earliest convenience. o7
Shannae Darkehart New Eden Logistics Detrimental Imperative 1	Posted - 2012.03.18 02:43:00 - [816] - Quote Shannae Darkehart wrote: raven666wings wrote: So far i have this list of users who want the game time they paid for and lost back to their accounts. Lemme know if you are with us and sign your name here so i can write the petition to costumer support and include the player names list: raven666wings Ferdi Fauri Anita1 Endless Delirium Alunis Nicky Ormand Elsmere Tier'Fold Ulf Raben Zehel Frauz Callidus Dux RsA Larza Crosi Wesdo PryMary Pila Ferant Frickin Rhino Shannae Darkehart Ladeon Six Uhm, exscuse me faggotwings, but I want no part of your temper tantrum. Please politely eliminate yourself from the gene pool at your earliest convenience. o7 And because someone asked, I have lost no training time or progress on any time based activities. I merely lost a couple of hours I had intended to spend on autopilot anyway while working in other windows. Ergo, even under your bullshit and pathetic reasoning, I do not meet the class qualifications for your request. Do make sure your stupid causes you pain in the future. GVQ
Drake Draconis Nexus Advanced Technologies Fidelas Constans 385	Posted - 2012.03.18 02:52:00 - [817] - Quote raven666wings wrote: petition sent, write your name at the bottom if you want to get reimbursed too: Dear CCP and EVE Online Costumer Support I come hereby represent the interests of a large group of EVE Online costumers that, following the reckless way CCP conducted the last game update "EVE Online: Crucible 1.5" on Tuesday the 13th of March, were deprived of a service they paid for, and want the game time they have lost back to their accounts as a mean of compensation. For this right of reimbursement, i will invoke the chapter 6 of the End User License Agreement signed between EVE-+ Online and all the costumers that access the System: EVE-+ Online END USER LICENSE AGREEMENT "Chapter 6.TERMINATION; SUSPENSION OF ACCOUNT A. By CCP for Termination of the Game CCP does not guarantee that it will continue to offer access to the System or support the Game. CCP may, in its sole discretion, cease to provide any or all of the services offered in connection with EVE (including access to the System and any or all features or components of the Game), terminate the EULA, close all Accounts and cancel all of the rights granted to you under the EULA. CCP may communicate such termination to you upon 30 days notice in any of the following manners: (i) when you log into your Account; (ii) in a notice on CCP's website; (iii) via electronic mail; or (iv) in another manner that CCP deems suitable to inform you of the termination. If CCP terminates the EULA pursuant to this section, you will not receive a refund of prepaid subscription fees. " By interpreting this chapter of the document, we can conclude that CCP can shut down the entire game when they want to, and not compensate its users for any prepaid subscription fees. However, to be in that right it must have communicated to the costumers that same event with the minimum of thirty (30) days of anticipation, by any of those means stated above. Now, i do not believe neither I or any other EVE user has seen any announcement or notification anywhere 30 days before they were deprived of access to the System. I also believe that according to International and Iceland national laws, the failure to fulfil that agreement will present CCP with the obligation to compensate its costumers with the value of each day of service they would have to get during the 30 day notification anticipation period, i.e. in this case we will have to get the value of a full PLEX (30 days) because there was no warning whatsoever that we would lose access to the game. We costumers are not in any way responsible for the lack of competence of the CCP staff, and feel very insulted by the CCP staff's arrogance and the disrespect for user rights shown by them for making us troubleshoot their software at our own expense instead of taking the time and work to properly test it and making it fully operational before release. Therefore we demand compensation on the game time lost on all our costumer accounts. With the best regards and hopes that CCP will act in good will and gives back to its players what was unrightfully taken away from them, raven666wings Ferdi Fauri Anita1 Endless Delirium Alunis Nicky Ormand Elsmere Tier'Fold Ulf Raben Zehel Frauz Callidus Dux RsA Larza Crosi Wesdo PryMary Pila Ferant Frickin Rhino Shannae Darkehart KeSya Claproth Rythm Jack Cassidy Ericdon hiwil eocsnesemaj Marlakh Nikuno Jack Lagoon Mi Missing Pilot Graham McCrory Cutthroat Kate OPPercy among many others I want compensation for reading your #### whine post. ================ Get PAID FOR SPAM! https://forums.eveonline.com/default.aspx?g=posts&t=78152
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 03:00:00 - [818] - Quote ok how bout PsycoBitch? will you vote for her? omg shes totally ur style! Make you vote count for once! http://www.eve-online-dark-taboo.com/vote/ - Want someone to give you the voice you deserve in EVE? - PsychoBitch is the only chance you have! PsychoBitch for CSM Because every part of EVE is important
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 03:02:00 - [819] - Quote petition sent, write your name at the bottom if you want to get reimbursed too: Dear CCP and EVE Online Costumer Support I come hereby represent the interests of a large group of EVE Online costumers that, following the reckless way CCP conducted the last game update "EVE Online: Crucible 1.5" on Tuesday the 13th of March, were deprived of a service they paid for, and want the game time they have lost back to their accounts as a mean of compensation. For this right of reimbursement, i will invoke the chapter 6 of the End User License Agreement signed between EVE-+ Online and all the costumers that access the System: EVE-+ Online END USER LICENSE AGREEMENT "Chapter 6.TERMINATION; SUSPENSION OF ACCOUNT A. By CCP for Termination of the Game CCP does not guarantee that it will continue to offer access to the System or support the Game. CCP may, in its sole discretion, cease to provide any or all of the services offered in connection with EVE (including access to the System and any or all features or components of the Game), terminate the EULA, close all Accounts and cancel all of the rights granted to you under the EULA. CCP may communicate such termination to you upon 30 days notice in any of the following manners: (i) when you log into your Account; (ii) in a notice on CCP's website; (iii) via electronic mail; or (iv) in another manner that CCP deems suitable to inform you of the termination. If CCP terminates the EULA pursuant to this section, you will not receive a refund of prepaid subscription fees. " By interpreting this chapter of the document, we can conclude that CCP can shut down the entire game when they want to, and not compensate its users for any prepaid subscription fees. However, to be in that right it must have communicated to the costumers that same event with the minimum of thirty (30) days of anticipation, by any of those means stated above. Now, i do not believe neither I or any other EVE user has seen any announcement or notification anywhere 30 days before they were deprived of access to the System. I also believe that according to International and Iceland national laws, the failure to fulfil that agreement will present CCP with the obligation to compensate its costumers with the value of each day of service they would have to get during the 30 day notification anticipation period, i.e. in this case we will have to get the value of a full PLEX (30 days) because there was no warning whatsoever that we would lose access to the game. We costumers are not in any way responsible for the lack of competence of the CCP staff, and feel very insulted by the CCP staff's arrogance and the disrespect for user rights shown by them for making us troubleshoot their software at our own expense instead of taking the time and work to properly test it and making it fully operational before release. Therefore we demand compensation on the game time lost on all our costumer accounts. With the best regards and hopes that CCP will act in good will and gives back to its players what was unrightfully taken away from them: raven666wings Ferdi Fauri Anita1 Endless Delirium Alunis Nicky Ormand Elsmere Tier'Fold Ulf Raben Zehel Frauz Callidus Dux RsA Larza Crosi Wesdo PryMary Pila Ferant Frickin Rhino KeSya Claproth Rythm Jack Cassidy Ericdon hiwil eocsnesemaj Marlakh Nikuno Jack Lagoon Mi Missing Pilot Graham McCrory Cutthroat Kate OPPercy Wyack Dayak Mordu Moe Styles among many others
MoeStyles New Eden Logistics Detrimental Imperative 2	Posted - 2012.03.18 03:32:00 - [820] - Quote raven666wings wrote: petition sent, write your name at the bottom if you want to get reimbursed too: SNIP raven666wings, Before you go attaching names to something I think you should have directly asked people that wanted to be involved. Posted a separate thread from this, and asked those folks privately to participate. Repeatedly posting this in the thread at this point is trolling at best and annoying as **** at worst. I know several of the names on that list at the moment you haven't bothered to ask and some that have asked to be removed that you couldn't be bothered to remove from the list at this point. Also, as you can see from the responses you're now getting that you're just making matters worse than better. How about do all of us a favor, remove the posts, and create a separate thread for it and if you're not supporting the dialog at this point and just repeating yourself as you've been doing, then move along and let us all constructively point out the issues in an actual dialog with one another and CCP instead of beating on this dead horse of yours. Example: Alunis for certain has requested to be removed from this post of yours. Several others on the same page with him as well. Look before you include people without their permission. Lastly, remove me from that list as well. I want no such thing and I don't agree with your post at all.

raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 05:27:00 - [821] - Quote petition sent, write your name at the bottom if you want to get reimbursed too: Dear CCP and EVE Online Costumer Support I come hereby represent the interests of a large group of EVE Online costumers that, following the reckless way CCP conducted the last game update "EVE Online: Crucible 1.5" on Tuesday the 13th of March, were deprived of a service they paid for, and want the game time they have lost back to their accounts as a mean of compensation. For this right of reimbursement, i will invoke the chapter 6 of the End User License Agreement signed between EVE-+ Online and all the costumers that access the System: EVE-+ Online END USER LICENSE AGREEMENT "Chapter 6.TERMINATION; SUSPENSION OF ACCOUNT A. By CCP for Termination of the Game CCP does not guarantee that it will continue to offer access to the System or support the Game. CCP may, in its sole discretion, cease to provide any or all of the services offered in connection with EVE (including access to the System and any or all features or components of the Game), terminate the EULA, close all Accounts and cancel all of the rights granted to you under the EULA. CCP may communicate such termination to you upon 30 days notice in any of the following manners: (i) when you log into your Account; (ii) in a notice on CCP's website; (iii) via electronic mail; or (iv) in another manner that CCP deems suitable to inform you of the termination. If CCP terminates the EULA pursuant to this section, you will not receive a refund of prepaid subscription fees. " By interpreting this chapter of the document, we can conclude that CCP can shut down the entire game when they want to, and not compensate its users for any prepaid subscription fees. However, to be in that right it must have communicated to the costumers that same event with the minimum of thirty (30) days of anticipation, by any of those means stated above. Now, i do not believe neither I or any other EVE user has seen any announcement or notification anywhere 30 days before they were deprived of access to the System. I also believe that according to International and Iceland national laws, the failure to fulfil that agreement will present CCP with the obligation to compensate its costumers with the value of each day of service they would have to get during the 30 day notification anticipation period, i.e. in this case we will have to get the value of a full PLEX (30 days) because there was no warning whatsoever that we would lose access to the game. We costumers are not in any way responsible for the lack of competence of the CCP staff, and feel very insulted by the CCP staff's arrogance and the disrespect for user rights shown by them for making us troubleshoot their software at our own expense instead of taking the time and work to properly test it and making it fully operational before release. Therefore we demand compensation on the game time lost on all our costumer accounts. With the best regards and hopes that CCP will act in good will and gives back to its players what was unrightfully taken away from them: raven666wings Ferdi Fauri Anita1 Endless Delirium Alunis Nicky Ormand Elsmere Tier'Fold Ulf Raben Zehel Frauz Callidus Dux RsA Larza Crosi Wesdo PryMary Pila Ferant Frickin Rhino KeSya Claproth Rythm Jack Cassidy Ericdon hiwil eocsnesemaj Marlakh Nikuno Jack Lagoon Mi Missing Pilot Graham McCrory Cutthroat Kate OPPercy Wyack Dayak Mordu among many others
LePeche Peachy Dominus Machinarum 0	Posted - 2012.03.18 05:37:00 - [822] - Quote Ok... My Eve is officially broken. I can't believe this is still going on after so many days. First it won't create a shortcut, then it loops continuously into a patch. Now the patches can't finish and just restart over and over. Good Luck CCP... Many of us are currently paying for nothing.
LePeche Peachy Dominus Machinarum 0	Posted - 2012.03.18 06:26:00 - [823] - Quote Run the repair tool. Get this: (4/7) Calculating patch: Initializing ... Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 83, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 184, in Repair File "repairTool\repairLogic.pyc", line 333, in Restore File "zsync\zsync.pyc", line 376, in RestoreFolder File "zsync\zsync.pyc", line 557, in GetFileRestorers File "zsync\fileSync.pyc", line 121, in IsComplete File "zsync\fileSync.pyc", line 104, in GetFoundRanges File "zsync\fileSync.pyc", line 180, in _UpdateRanges File "zsync\fileSync.pyc", line 281, in _ByteIteration File "zsync\fileSync.pyc", line 229, in _ReadChunk MemoryError Total Runtime: 0h03m07s
Crash05 Tri Corp Solutions Scarlet Moon Empire 0	Posted - 2012.03.18 08:03:00 - [824] - Quote Hi CCP , i decided to post my own issues in the hopes that they might prove worthy for a fix or 2 . My system is a: Pentium Dual-Core CPU E5300 @ 2.60 Gh , 2.62 Gh 3 GB Ram Nvidia GForce 8400 GS 512 mb I know its not that good but a month before 1.5 crucible i managed to update my graphics driver and the client worked perfectly with settings all at high , 2 clients actually at the same time like so . But now , since 1.5 my clients or even single client is working sloppy , even at low settings i have lag/delay when : undocking , docking , warping ( jumping ) to the next system , targeting , opening in-game windows ( char sheet , skill queue , mails , fit screen , market etc ) and more + Some times the game freezes for no reason .. and it has happened pretty often . I don't have connection issues since i can surf the web without a problem , download watch vids with ease etc so i am kind of stuck at this point . The launcher itself has become more slow since 4 5 days now , i would like to know what can be done to resolve my issue if it is possible ? I noticed u asked some of the other players for fps screens ( if i remember corectly ) so i took a few shots and i will post them here if its ok : http://imageshack.us/photo/my-images/834/20120318075243.jpg/ http://imageshack.us/photo/my-images/594/20120318075303.jpg/ http://imageshack.us/photo/my-images/23/20120318075323.jpg/ http://imageshack.us/photo/my-images/513/20120318075349.jpg/ and this is with the network menu poped up http://imageshack.us/photo/my-images/29/20120318075431.jpg/ Yes they are a few but i thought adding more will help more . And last note , yesteday i reinstaled my Os in case it was still a problem at my end with the windows or the eve client and it did not help ! I hope u find a fix for this soon cause it is unplayable for me , thank you and congratz from me on a superb game so far !
MoeStyles New Eden Logistics Detrimental Imperative 2	Posted - 2012.03.18 08:45:00 - [825] - Quote LePeche Peachy wrote: Run the repair tool. Get this: (4/7) Calculating patch: Initializing ... Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 83, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 184, in Repair File "repairTool\repairLogic.pyc", line 333, in Restore File "zsync\zsync.pyc", line 376, in RestoreFolder File "zsync\zsync.pyc", line 557, in GetFileRestorers File "zsync\fileSync.pyc", line 121, in IsComplete File "zsync\fileSync.pyc", line 104, in GetFoundRanges File "zsync\fileSync.pyc", line 180, in _UpdateRanges File "zsync\fileSync.pyc", line 281, in _ByteIteration File "zsync\fileSync.pyc", line 229, in _ReadChunk MemoryError Total Runtime: 0h03m07s When I see zsync that's an rsync issue with the transport protocol. I'm sure I've seen this same exact error posted several times or at least similar. Couple of things you might try right off. Turn off your firewall software completely for the duration of the install. You'll need to download the latest repair.exe that CCP has posted and put it in your Eve directory. Run it. If it fails again with the same error or type of error check also in your router for SPI filtering. This too causes issues with rsync because they are using a ranged http wrapper for rsync and sadly rsync itself was designed as a UDP protocol and sends malformed packets which some packet filters will fail on the incoming stream and cause corruption of the launcher, repair tool and other files in the Eve directory. CCP has tried to lay this as being just ESET that has this issue but as I've been reading through the posts in this thread there are people with all sorts of various firewalls that are getting the same errors that once they disable SPI and firewalls they've been able to download the client and install it. Best of luck to you. CCP has been terribly slow to respond to this issue and seems the Devs went home for the weekend and don't give a rip that they product is still flawed and some 6000 users have continued to have issues for over 5 days now.
PryMary Brutor Tribe 7	Posted - 2012.03.18 09:19:00 - [826] - Quote It's OK everyone.... Fanfest is coming up........ Wonder how many of those 6000 players affected are still going to go? CCP did you forget we are real people that don't like to loose money? I suggest you do as your employers say and remove this useless unwanted P.O.S launcher before you have a riot in Iceland!
MoeStyles New Eden Logistics Detrimental Imperative 2	Posted - 2012.03.18 10:21:00 - [827] - Quote PryMary wrote: It's OK everyone.... Fanfest is coming up........ Wonder how many of those 6000 players affected are still going to go? CCP did you forget we are real people that don't like to loose money? I suggest you do as your employers say and remove this useless unwanted P.O.S launcher before you have a riot in Iceland! You know it's funny with fanfest and all.. You'd figure they'd have put this debacle off till afterward so they didn't have a ton of pissed off fans ready to riot in the streets.. LOL

ISD Grossvogel Community Communications Liaisons 44	Posted - 2012.03.18 11:17:00 - [828] - Quote The petition by raven666wings (as well as all posts referencing it) was removed for violation of the forum rules; public petitions are not allowed on this forum (as is spamming). ISD Grossvogel (ISD -t-G-+-\|-\|-d-+-&-&-+-n) Captain, Community Communication Liaisons (CCL) -F-+-+-+-+-i-f-G -&-G-b-+-+-o -+-+ -&-+-&-+-+-+-&-&-&-\|-i-&-+-D -\| -+-&-G-+-&-&-+-+ Interstellar Services Department

PryMary Brutor Tribe 7	Posted - 2012.03.18 11:27:00 - [829] - Quote ISD Grossvogel wrote: The petition by raven666wings (as well as all posts referencing it) was removed for violation of the forum rules; public petitions are not allowed on this forum (as is spamming). So this is CCP's stand point? You make something we pay for unusable and if we speak out about it YOU (CCP) remove it (public outcry)? So this is how you truly treat your customers? Seriously??????
eocsnesemaj Piranha Protectorate 2	Posted - 2012.03.18 12:11:00 - [830] - Quote PRO LEGION wrote: A friend of mine keep dc'ing ever hour on the hour and has done for the past few days? and I think he is almost at the point where enough is enough. I myself have had a few problems, and am really annoyed that I paid for 3months just before this complete balls up. I shall never again pay for EVE-shitonyou........ About half the players in the country i live in are affected cause its happening to everyone with a certain ISP. This is not the ISPs fault they should not have to change things that were working fine before. nor do i intend to go dicking around with my firewall/router/antivirus because u cant release a game that adds exceptions r wtf ever like everyone else. I have 4 accounts that i run on a month to month basis (because of ** like this) and the first one runs out in 4 days... Ive been unable to play for over a week now and have had no response from CCP... If i cannot play by then then im not resubbing and will watch as eve dies 1 account at a time. Quit this baffonary! O and i hope there is massive riots at fanfest about this pile of fail... maybe that will show you in person that there are angry people. Or everyone can call CCPs offices.. it dosent get you anywhere they just say they dont offer phone support but it does give you someone to complain to that you know at least hears you. and im sure one day that poor secretary will get fed up and say something. For your Convenience: Headquarters CCP hf. Grandagar+&ur 8 101 Reykjavik Iceland Tel: (+354) 540 9100 Fax: (+354) 540 9198 ID Number: 450697-3469 VSK Number: 54982 Opening hours: 9am-5pm Mon-Fri North America CCP North America / White Wolf Publishing 2075 West Park Place BLVD. Suite G Stone Mountain, GA 30087 USA Tel. (+1) 404-292-1819 United Kingdom CCP Newcastle Point 5 Fletcher Road Gateshead Quayside Newcastle Upon Tyne NE8 2ET Tel: +44 (0)191 500 8770** *EDIT: also when i asked the person on the phone that since there is no answer on the web and they dont offer phone support if i should just quit playing there was a looooooooong pause that i found funny :)

OPPercy Mjolnir Industries 0	Posted - 2012.03.18 12:15:00 - [831] - Quote me again.. I think I have a temporary solution to the fps drop some people experience. Simple switch to window-mode, it made all modules work properly again, fittings, wallet, market etc. And the fps went up to 60 again from around 3-5. Fully playable. Still a lot of other issues to work on, but I think CCP have most of them in this thread already.

CCP Spitfire C C P C C P Alliance 1384	Posted - 2012.03.18 12:40:00 - [832] - Quote PryMary wrote: ISD Grossvogel wrote: The petition by raven666wings (as well as all posts referencing it) was removed for violation of the forum rules; public petitions are not allowed on this forum (as is spamming). So this is CCP's stand point? You make something we pay for unusable and if we speak out about it YOU (CCP) remove it (public outcry)? So this is how you truly treat your customers? Seriously?????? You are welcome to speak out or post criticism on the forums, but please note that according to the forum rules (section 12), petitions are not allowed on our forums. If you have an issue you would like to bring up with our GMs or request reimbursement, please contact customer support. CCP Spitfire \| Russian Community Coordinator @ccp_spitfire

Hakaru Ishiwara Republic Military School Minmatar Republic 80	Posted - 2012.03.18 13:20:00 - [833] - Quote OPPercy wrote: me again.. I think I have a temporary solution to the fps drop some people experience. Simple switch to window-mode, it made all modules work properly again, fittings, wallet, market etc. And the fps went up to 60 again from around 3-5. Fully playable. Still a lot of other issues to work on, but I think CCP have most of them in this thread already. Confirming: Windowed mode works great in a Windows 7 64-bit environment on my end. Hardware exceeds all of CCP's recommended specifications. Disclaimer: I have always played in Windowed mode on this hardware / software config with no issues... and have no design to ever switch back to "full-screen." 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters ~~284~~286
LePeche Peachy Dominus Machinarum 0	Posted - 2012.03.18 13:30:00 - [834] - Quote MoeStyles wrote: LePeche Peachy wrote: Run the repair tool. Get this: (4/7) Calculating patch: Initializing ... Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 83, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 184, in Repair File "repairTool\repairLogic.pyc", line 333, in Restore File "zsync\zsync.pyc", line 376, in RestoreFolder File "zsync\zsync.pyc", line 557, in GetFileRestorers File "zsync\fileSync.pyc", line 121, in IsComplete File "zsync\fileSync.pyc", line 104, in GetFoundRanges File "zsync\fileSync.pyc", line 180, in _UpdateRanges File "zsync\fileSync.pyc", line 281, in _ByteIteration File "zsync\fileSync.pyc", line 229, in _ReadChunk MemoryError Total Runtime: 0h03m07s When I see zsync that's an rsync issue with the transport protocol. I'm sure I've seen this same exact error posted several times or at least similar. Couple of things you might try right off. Turn off your firewall software completely for the duration of the install. You'll need to download the latest repair.exe that CCP has posted and put it in your Eve directory. Run it. If it fails again with the same error or type of error check also in your router for SPI filtering. This too causes issues with rsync because they are using a ranged http wrapper for rsync and sadly rsync itself was designed as a UDP protocol and sends malformed packets which some packet filters will fail on the incoming stream and cause corruption of the launcher, repair tool and other files in the Eve directory. CCP has tried to lay this as being just ESET that has this issue but as I've been reading through the posts in this thread there are people with all sorts of various firewalls that are getting the same errors that once they disable SPI and firewalls they've been able to download the client and install it. Best of luck to you. CCP has been terribly slow to respond to this issue and seems the Devs went home for the weekend and don't give a rip that they product is still flawed and some 6000 users have continued to have issues for over 5 days now. We don't have Firewalls or Antivirus running at this point. Nothing is working. And it errors when trying to create a shortcut then loops back into patching. And when the launcher says "Creating Patch" it gets to 25% then starts over. This is so depressing/frustrating. :(
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 14:13:00 - [835] - Quote petition sent, write your name at the bottom if you want to get reimbursed too: Dear CCP and EVE Online Costumer Support I come hereby represent the interests of a large group of EVE Online costumers that, following the reckless way CCP conducted the last game update "EVE Online: Crucible 1.5" on Tuesday the 13th of March, were deprived of a service they paid for, and want the game time they have lost back to their accounts as a mean of compensation. For this right of reimbursement, i will invoke the chapter 6 of the End User License Agreement signed between EVE-+ Online and all the costumers that access the System: EVE-+ Online END USER LICENSE AGREEMENT "Chapter 6.TERMINATION; SUSPENSION OF ACCOUNT A. By CCP for Termination of the Game CCP does not guarantee that it will continue to offer access to the System or support the Game. CCP may, in its sole discretion, cease to provide any or all of the services offered in connection with EVE (including access to the System and any or all features or components of the Game), terminate the EULA, close all Accounts and cancel all of the rights granted to you under the EULA. CCP may communicate such termination to you upon 30 days notice in any of the following manners: (i) when you log into your Account; (ii) in a notice on CCP's website; (iii) via electronic mail; or (iv) in another manner that CCP deems suitable to inform you of the termination. If CCP terminates the EULA pursuant to this section, you will not receive a refund of prepaid subscription fees. " By interpreting this chapter of the document, we can conclude that CCP can shut down the entire game when they want to, and not compensate its users for any prepaid subscription fees. However, to be in that right it must have communicated to the costumers that same event with the minimum of thirty (30) days of anticipation, by any of those means stated above. Now, i do not believe neither I or any other EVE user has seen any announcement or notification anywhere 30 days before they were deprived of access to the System. I also believe that according to International and Iceland national laws, the failure to fulfil that agreement will present CCP with the obligation to compensate its costumers with the value of each day of service they would have to get during the 30 day notification anticipation period, i.e. in this case we will have to get the value of a full PLEX (30 days) because there was no warning whatsoever that we would lose access to the game. We costumers are not in any way responsible for the lack of competence of the CCP staff, and feel very insulted by the CCP staff's arrogance and the disrespect for user rights shown by them for making us troubleshoot their software at our own expense instead of taking the time and work to properly test it and making it fully operational before release. Therefore we demand compensation on the game time lost on all our costumer accounts. With the best regards and hopes that CCP will act in good will and gives back to its players what was unrightfully taken away from them: raven666wings Ferdi Fauri Anita1 Endless Delirium Alunis Nicky Ormand Elsmere Tier'Fold Ulf Raben Zehel Frauz Callidus Dux RsA Larza Crosi Wesdo PryMary Pila Ferant Frickin Rhino KeSya Claproth Rythm Jack Cassidy Ericdon hiwil eocsnesemaj Marlakh Nikuno Jack Lagoon Mi Missing Pilot Graham McCrory Cutthroat Kate OPPercy Wyack Dayak Mordu among many others
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 14:18:00 - [836] - Quote CCP Spitfire wrote: PryMary wrote: ISD Grossvogel wrote: The petition by raven666wings (as well as all posts referencing it) was removed for violation of the forum rules; public petitions are not allowed on this forum (as is spamming). So this is CCP's stand point? You make something we pay for unusable and if we speak out about it YOU (CCP) remove it (public outcry)? So this is how you truly treat your customers? Seriously?????? You are welcome to speak out or post criticism on the forums, but please note that according to the forum rules (section 12), petitions are not allowed on our forums. If you have an issue you would like to bring up with our GMs or request reimbursement, please contact customer support. Maybe you should ask CCP to let you go back to school in your spare time to learn how to read, in that section 12 its not stated that i cant post a petition in the forum thread
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 14:20:00 - [837] - Quote Oh did you just get your ears pulled by your boss for so much incompetence and losing so many costumers? Awwww.. im so sorry for your loss.... lol
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 14:25:00 - [838] - Quote You mad because i found a weakness in your EULA that tries to cover all the **** you do to the costumers and used against you? You just woke up now and got mad at my petition?
PryMary Brutor Tribe 7	Posted - 2012.03.18 14:40:00 - [839] - Quote There was an issue with parsing this post's BBCode
raven666wings Tribal Liberation Force Minmatar Republic 10	Posted - 2012.03.18 14:43:00 - [840] - Quote CCP Spitfire wrote: PryMary wrote: ISD Grossvogel wrote: The petition by raven666wings (as well as all posts referencing it) was removed for violation of the forum rules; public petitions are not allowed on this forum (as is spamming). So this is CCP's stand point? You make something we pay for unusable and if we speak out about it YOU (CCP) remove it (public outcry)? So this is how you truly treat your customers? Seriously?????? You are welcome to speak out or post criticism on the forums, but please note that according to the forum rules (section 12), petitions are not allowed on our forums. If you have an issue you would like to bring up with our GMs or request reimbursement, please contact customer support. My petition at the costumer support is open and waiting for reply before i send it to local and international authorities. Feel free to answer it when you have time Mr CCP


	Reply to Topic
Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 30 :: one page
First page \| Previous page \| Next page \| Last page