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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Marcin Arkaral
Globaltech Industries Eternal Evocations
2
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Posted - 2012.04.27 08:47:00 -
[181] - Quote
Dai-San wrote:to any dev watching this thread. subscription cancelled game unplayable due to client crashes as per this thread. https://forums.eveonline.com/default.aspx?g=posts&t=82128&p=9 , and a total lack of response from your end as to a possible remedy . i cannot justify sending you money for something that does'nt work as intended . I have a second account that unfortunately has just resubbed for six months . i shall be looking for a refund of subscription on that account if this problem is not remedied soon . i look forward to playing your game when this has been fixed. thank you in anticipation.
I will do the same. No reason to keep paying if I cannot play. If the issue is not solved by the end of my subscriptions (2 accounts) then I'm sure I will find other games/companies that will be happy to earn 30$/month from me. |
Glijaron
The Oasis Group Combat Mining and Logistics
2
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Posted - 2012.04.27 08:53:00 -
[182] - Quote
Just an update... Been solid with no discos all day today, going on about 12hrs now. I do not want to say "fixed" as of yet though. |
Dai-San
ISF Services
1
|
Posted - 2012.04.27 09:47:00 -
[183] - Quote
Glijaron Posted: 2012.04.27 08:53 Just an update... Been solid with no discos all day today, going on about 12hrs now. I do not want to say "fixed" as of yet though.
today is the longest time with no discos for weeks. fingers crossed. |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.04.27 20:55:00 -
[184] - Quote
Dai-San wrote:Glijaron Posted: 2012.04.27 08:53 Just an update... Been solid with no discos all day today, going on about 12hrs now. I do not want to say "fixed" as of yet though.
today is the longest time with no discos for weeks. fingers crossed.
i just got both of my toons dropped just after intiating a pvp fight. good thing the other guy bailed and didn't just kill me. can we get any update regarding this? it's REALLY getting frustrating. |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.04.28 12:40:00 -
[185] - Quote
double timeout happened again. i've been trying to run traceroute when server stops responding and i almost got it this time. turns out i had wrong ip *trollface*. |
Glijaron
The Oasis Group Combat Mining and Logistics
3
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Posted - 2012.04.28 14:09:00 -
[186] - Quote
Still no discos and running solid... Thank you CCP! I'll call it fixed ! |
Leads Dent
Dark Fusion Industries Limitless Inc.
2
|
Posted - 2012.04.28 18:19:00 -
[187] - Quote
Glijaron wrote:Still no discos and running solid... Thank you CCP! I'll call it fixed !
Humour me, can you post your traceroute info please. |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.04.28 18:33:00 -
[188] - Quote
once again. 2 minutes ago. both accounts timed out. |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.04.28 22:13:00 -
[189] - Quote
after some more twiddling it looks like adress 'ldn-bb2-link.telia.net' keeps giving me bunch of packetloss constantly. not really sure what to do about it tho. |
Glijaron
The Oasis Group Combat Mining and Logistics
3
|
Posted - 2012.04.28 22:23:00 -
[190] - Quote
Leads Dent wrote:Glijaron wrote:Still no discos and running solid... Thank you CCP! I'll call it fixed ! Humour me, can you post your traceroute info please.
Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BoB.iiNet [10.1.1.1] 2 9 ms 9 ms 9 ms nexthop.nsw.iinet.net.au [203.215.17.248] 3 12 ms 107 ms 9 ms gi3-9.syd-ult-bdr1.ii.net [203.215.16.24] 4 9 ms 9 ms 9 ms te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]
5 8 ms 8 ms 8 ms xe-1-1-0-0.syd-ult-core1.iinet.net.au [203.215.2 0.30] 6 10 ms 10 ms 9 ms 26629.siko06.cu.telstraglobal.net [134.159.126.4 5] 7 10 ms 9 ms 9 ms i-0-7-1-0.sydo-core02.bi.telstraglobal.net [202. 84.223.1] 8 148 ms 148 ms 148 ms i-0-0-0-0.1wlt-core01.bx.telstraglobal.net [202. 84.141.146] 9 196 ms 195 ms 195 ms i-1-2.eqla01.bi.telstraglobal.net [202.84.251.17 4] 10 193 ms 194 ms 193 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.6 3.202] 11 330 ms 329 ms 330 ms 204.245.39.42 12 331 ms 331 ms 331 ms srv245-e.ccp.cc [87.237.36.245] 13 331 ms 331 ms 331 ms srv248-e.ccp.cc [87.237.36.248] 14 331 ms 330 ms 330 ms srv200-g.ccp.cc [87.237.38.200]
Trace complete.
I guess since people are still having issues, it's not totally fixed but I haven't had a disco for 3 days now. I do see some different routes than before though. Telstra Global is a new one. |
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hedonicus
The Raj Corporation
0
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Posted - 2012.04.29 00:28:00 -
[191] - Quote
http://postimage.org/phuket
seems ok for me now.
images of old route compared to new route .
no smilie just yet. |
Kiara Ry
Traveler 52 D-Collective
1
|
Posted - 2012.04.29 12:28:00 -
[192] - Quote
I didn't get DC'd at all yesterday or today before DT, but after DT today I started getting DC'd again, this is really pissing me off... struggling to keep this somewhat decent... |
Glijaron
The Oasis Group Combat Mining and Logistics
3
|
Posted - 2012.04.29 13:23:00 -
[193] - Quote
If you're still having issues, I would suggest posting a tracer route and a ping plotter screenie. Could help rectifying the issue. |
Kiara Ry
Traveler 52 D-Collective
1
|
Posted - 2012.04.29 14:09:00 -
[194] - Quote
It has been a few hours since I was last on EVE but here is a tracert:
Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Ry>tracert 87.237.38.200
Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.1 2 19 ms 19 ms 20 ms nexthop.wa.iinet.net.au [203.215.5.243] 3 18 ms 19 ms 19 ms te7-2.per-qv1-bdr1.iinet.net.au [203.215.4.20] 4 65 ms 64 ms 65 ms te4-4.ade-pipe-bdr2.iinet.net.au [203.215.20.20] 5 69 ms 70 ms 68 ms po4-100.ade-pipe-bdr1.iinet.net.au [203.215.20.137] 6 66 ms 68 ms 64 ms te6-4.mel-pipe-bdr1.iinet.net.au [203.215.20.18] 7 71 ms 69 ms 77 ms xe-0-1-0-0.syd-ult-core1.iinet.net.au [203.215.20.102] 8 69 ms 74 ms 73 ms 26629.siko06.cu.telstraglobal.net [134.159.126.45] 9 102 ms 67 ms 108 ms i-0-7-1-0.sydo-core02.bi.telstraglobal.net [202.84.223.1] 10 209 ms 209 ms 209 ms i-0-0-0-0.1wlt-core01.bx.telstraglobal.net [202.84.141.146] 11 254 ms 254 ms 253 ms i-3-4.eqla01.bi.telstraglobal.net [202.84.251.154] 12 251 ms 255 ms 254 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.63.202] 13 300 ms 299 ms 299 ms 204.245.39.42 14 300 ms 299 ms 486 ms srv245-e.ccp.cc [87.237.36.245] 15 297 ms 294 ms 293 ms srv248-e.ccp.cc [87.237.36.248] 16 293 ms 294 ms 294 ms srv200-g.ccp.cc [87.237.38.200]
Trace complete. |
Organic Wormfood
Perkone Caldari State
2
|
Posted - 2012.04.30 09:08:00 -
[195] - Quote
My connections are much more solid now.
Here is my Traceroute (It's changed with less reach.com hops): C:\>tracert srv200-g.ccp.cc
Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops:
1 6 ms 9 ms 7 ms x.x.x.x 2 9 ms 6 ms 7 ms x.x.x.x 3 7 ms 7 ms 8 ms x.x.x.x 4 11 ms 11 ms 11 ms x.x.x.x 5 13 ms 11 ms 11 ms Bundle-Ether10-woo10.Brisbane.telstra.net [110.1 42.226.13] 6 11 ms 11 ms 11 ms Bundle-Ether3.woo-core1.brisbane.telstra.net [20 3.50.11.52] 7 22 ms 23 ms 23 ms Bundle-Ether11.chw-core2.Sydney.telstra.net [203 .50.11.70] 8 22 ms 35 ms 23 ms Bundle-Ether1.oxf-gw2.Sydney.telstra.net [203.50 .6.90] 9 19 ms 19 ms 19 ms TenGigabitEthernet6-0.sydo-core01.Sydney.reach.c om [203.50.13.38] 10 22 ms 21 ms 22 ms i-0-5-4-0.sydo-core02.bi.telstraglobal.net [202. 84.220.189] 11 168 ms 168 ms 167 ms i-0-2-0-0.1wlt-core01.bx.reach.com [202.84.140.2 1] 12 163 ms 164 ms 162 ms i-3-4.eqla01.bi.reach.com [202.84.251.154] 13 165 ms 163 ms 178 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.6 3.202] 14 302 ms 302 ms 301 ms 204.245.39.42 15 325 ms 325 ms 325 ms srv245-e.ccp.cc [87.237.36.245] 16 324 ms 326 ms 325 ms srv248-e.ccp.cc [87.237.36.248] 17 294 ms 291 ms 306 ms srv200-g.ccp.cc [87.237.38.200]
Trace complete. |
Lord Damo Boirelle
UK Freedom Fighters Pinked
0
|
Posted - 2012.04.30 12:36:00 -
[196] - Quote
Same here, it does seem to happen after this new launcher and i even went out and bought a new pc hoping to fix it but nope. I have almost lost a few ships because of it, when it logs you out your ship and charector still show in space so you are vulnerable to attack. Now theres another problem with really slow login and when i dock in station i just have black screen. Come on ccp why try and fix something that wasnt broken. It was good a couple months ago now i cant trust it to fly around in null. :( |
Intangible X
Cling Wrap Killers
0
|
Posted - 2012.04.30 12:54:00 -
[197] - Quote
my connection was better for the last 2ish days, but since DT i have not been able to log in for more than 30 seconds.
Whats going on CCP?
seems like a fair few people have illustrated the problem, is anything happening? have people been contacted?
it would be dissapointing if so much ccp effort can go into goons greifing jita while real, serious problems get ignoored. |
mainmang
GoonWaffe Goonswarm Federation
0
|
Posted - 2012.04.30 13:15:00 -
[198] - Quote
Here are some of the issues I have had with eve over the last 2 weeks.
Client crashing randomly Character selection screen stuck "entering game as..? Finally loading into eve and my ship is stuck at some safe spot. Cant active modules or warp to anything. It will then crash. Some random socket error and a crash.
Australia / WA ISP: Westnet.
Please fix this. |
Intangible X
Cling Wrap Killers
0
|
Posted - 2012.04.30 13:17:00 -
[199] - Quote
mainmang wrote:Here are some of the issues I have had with eve over the last 2 weeks. Client crashing randomly Character selection screen stuck "entering game as..? Finally loading into eve and my ship is stuck at some safe spot. Cant active modules or warp to anything. It will then crash. Some random socket error and a crash. Australia / WA ISP: Westnet. Please fix this.
Basically exact same thing here. im running pingplotter, but havnt a clue what im looking at, nothing seems out of the ordinary for me, yet i still cant stay logged on |
mainmang
GoonWaffe Goonswarm Federation
0
|
Posted - 2012.04.30 13:34:00 -
[200] - Quote
Send a mail to CCP Mort |
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Beliala
The Low Tax Corp
0
|
Posted - 2012.04.30 14:18:00 -
[201] - Quote
Echoing the above... feels like everything takes ages (think: minutes) to load every item.
Completely unplayable - took me 10 minutes to jump through one stargate and dock.
Australia / iiNet
Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops:
1 2 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1] 2 16 ms 15 ms 15 ms nexthop.wa.iinet.net.au [203.215.5.243] 3 16 ms 15 ms 15 ms te7-2.per-qv1-bdr1.iinet.net.au [203.215.4.20] 4 64 ms 63 ms 63 ms te4-4.ade-pipe-bdr2.iinet.net.au [203.215.20.20]
5 62 ms 62 ms 62 ms po4-100.ade-pipe-bdr1.iinet.net.au [203.215.20.1 37] 6 69 ms 69 ms 69 ms te6-4.mel-pipe-bdr1.iinet.net.au [203.215.20.18]
7 69 ms 68 ms 69 ms xe-0-1-0-0.syd-ult-core1.iinet.net.au [203.215.2 0.102] 8 63 ms 63 ms 63 ms unknown.telstraglobal.net [134.159.126.189] 9 64 ms 64 ms 65 ms i-0-7-1-0.sydo-core02.bi.telstraglobal.net [202. 84.223.1] 10 205 ms 206 ms 205 ms i-0-2-0-0.1wlt-core01.bx.reach.com [202.84.140.2 1] 11 249 ms 249 ms 249 ms i-1-2.eqla01.bi.reach.com [202.84.251.174] 12 251 ms 251 ms 251 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.6 3.202] 13 295 ms 294 ms 294 ms 204.245.39.38 14 295 ms 294 ms 294 ms srv248-e.ccp.cc [87.237.36.248] 15 295 ms 295 ms 295 ms srv200-g.ccp.cc [87.237.38.200]
Trace complete. |
Beliala
The Low Tax Corp
0
|
Posted - 2012.04.30 14:40:00 -
[202] - Quote
Beliala wrote:Echoing the above... feels like everything takes ages (think: minutes) to load every item.
Completely unplayable - took me 10 minutes to jump through one stargate and dock.
Australia / iiNet
Tracing route to srv200-g.ccp.cc [87.237.38.200] over a maximum of 30 hops:
1 2 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1] 2 16 ms 15 ms 15 ms nexthop.wa.iinet.net.au [203.215.5.243] 3 16 ms 15 ms 15 ms te7-2.per-qv1-bdr1.iinet.net.au [203.215.4.20] 4 64 ms 63 ms 63 ms te4-4.ade-pipe-bdr2.iinet.net.au [203.215.20.20]
5 62 ms 62 ms 62 ms po4-100.ade-pipe-bdr1.iinet.net.au [203.215.20.1 37] 6 69 ms 69 ms 69 ms te6-4.mel-pipe-bdr1.iinet.net.au [203.215.20.18]
7 69 ms 68 ms 69 ms xe-0-1-0-0.syd-ult-core1.iinet.net.au [203.215.2 0.102] 8 63 ms 63 ms 63 ms unknown.telstraglobal.net [134.159.126.189] 9 64 ms 64 ms 65 ms i-0-7-1-0.sydo-core02.bi.telstraglobal.net [202. 84.223.1] 10 205 ms 206 ms 205 ms i-0-2-0-0.1wlt-core01.bx.reach.com [202.84.140.2 1] 11 249 ms 249 ms 249 ms i-1-2.eqla01.bi.reach.com [202.84.251.174] 12 251 ms 251 ms 251 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.6 3.202] 13 295 ms 294 ms 294 ms 204.245.39.38 14 295 ms 294 ms 294 ms srv248-e.ccp.cc [87.237.36.248] 15 295 ms 295 ms 295 ms srv200-g.ccp.cc [87.237.38.200]
Trace complete.
Note: Hop 13 seems to have some massive delays/loss happening.
|
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.04.30 17:30:00 -
[203] - Quote
random timeout again. i was already hoping it was fine but apparently not :( |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.04.30 20:35:00 -
[204] - Quote
allright. got the timeout on pingplotter now.
eveonline-ic-138015-ldn-b3.c.telia.net seems to be the cause of my connection failures. u can see it from the image attached.
http://i.imgur.com/sj52J.png
any comments on that ccp? |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.05.01 08:39:00 -
[205] - Quote
im just gonna keep spamming this i guess. another dc. almost got ganged to hell because of it. this is no way to play this game. |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.05.01 09:23:00 -
[206] - Quote
this morning i've had 4 dc's now. yet another pingplotter
http://i.imgur.com/OFDKG.png |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.05.01 10:06:00 -
[207] - Quote
and another one.
http://i.imgur.com/FUkor.png
i'm going to stop running pingplotter for now and do something else. its just simple unplayable. |
Lord Damo Boirelle
UK Freedom Fighters Pinked
0
|
Posted - 2012.05.01 10:35:00 -
[208] - Quote
hey guys, i sent ccp a petition about this problem im getting which is same as you all. And this is the reply i got: Petition: Drop outs You can follow up on your petition on:http://support.eve-online.com/Pages/Petitions/PetitionDetails.aspx?20120425-2851432-1A8F6D18 2012.04.30 11:55:00 GM Retrofire------------------------------------------------------------------------Hi. I see that you are connecting from Australia, it seems that other Australian and New Zealand players are suffering similar problems which seems to be caused by your ISP's backbone provider. I thus suggest you contact your ISP to have them look into this, we are doing what we can from our side but due to the complexity of the situation we can not say at the time if we will be able to affect the situation as it currently is. Best regards,Senior GM RetrofireEVE Online Customer Support
so basicaly they cant do anything, my isp (westnet) cant see a problem on there end so what now. i guess i dont bother buying anymore plex then. |
Ueberlisk
The Hatchery Team Liquid
0
|
Posted - 2012.05.01 10:39:00 -
[209] - Quote
Lord Damo Boirelle wrote:hey guys, i sent ccp a petition about this problem im getting which is same as you all. And this is the reply i got: Petition: Drop outs You can follow up on your petition on:http://support.eve-online.com/Pages/Petitions/PetitionDetails.aspx?20120425-2851432-1A8F6D18 2012.04.30 11:55:00 GM Retrofire------------------------------------------------------------------------Hi. I see that you are connecting from Australia, it seems that other Australian and New Zealand players are suffering similar problems which seems to be caused by your ISP's backbone provider. I thus suggest you contact your ISP to have them look into this, we are doing what we can from our side but due to the complexity of the situation we can not say at the time if we will be able to affect the situation as it currently is. Best regards,Senior GM RetrofireEVE Online Customer Support
so basicaly they cant do anything, my isp (westnet) cant see a problem on there end so what now. i guess i dont bother buying anymore plex then.
i'm kinda hoping this doesnt apply for me because i'm not from australia or anywhere close. :( |
Leads Dent
Dark Fusion Industries Limitless Inc.
2
|
Posted - 2012.05.02 03:31:00 -
[210] - Quote
It seems like the only way to get a responce from CCP is to make a petition. So if your not in this blanked excuse that is it an Australian and New Zealand problem I suggest you make a petition.
It is unfortunate but if it is reach.com as a backbone provider causing the problems there is not really anything that can be done about it. CCP has no way of making them provide better service because they do not provide any direct service to CCP and same for the ISP's. It is probably worth checking if you not is Aus, NZ that if you still sending traffic through the Reach backbone, there is talk about which IP that is somewhere on page 9 I think. If your not using Reach I suggest you take your problem to another topic as I think this one has been labelled the Reach specific problem.
However the internet is a dynamic thing so if the game is unplayable now, come back in a month or something and it could be all better. Saying that I have been very lucky the last couple of days as it *seems* to be pretty stable, only the odd d/c ever second day.
It still really sucks that CCP said they are looking into this. Then felt that we deserved no more feedback, even if it is just. "sorry guys, not our fault, blame these peoples"
Pisses me off to be honest. |
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