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Author |
Thread Statistics | Show CCP posts - 5 post(s) |
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GM Retrofire
Game Masters C C P Alliance
95
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Posted - 2012.03.27 15:28:00 -
[1] - Quote
Due to numerous issues with the EVE Launcher and the strain it's currently causing on the Technical queue we created the following Wiki article with a collection of known issues and workarounds. It will be updated with new information and workarounds as they arrive.
The Wiki article is located here: http://wiki.eveonline.com/en/wiki/EVE_Launcher_Issues_and_Workarounds
GM Retrofire| Senior Game Master
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Korgan Nailo
5ER3NITY INC Supernova Federation
18
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Posted - 2012.03.27 20:43:00 -
[2] - Quote
Hi, I don't know if this is the best place to post it, but I would like to report that using Safari on Windows as the default browser and clicking any links inside the launcher brings Internet Explorer up but opens nothing.
It seems that the launcher is not calling the OS to open the URLs but in fact just forcing them through IE.
Thanks. |
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GM Retrofire
Game Masters C C P Alliance
95
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Posted - 2012.03.28 10:00:00 -
[3] - Quote
Korgan Nailo wrote:Hi, I don't know if this is the best place to post it, but I would like to report that using Safari on Windows as the default browser and clicking any links inside the launcher brings Internet Explorer up but opens nothing.
It seems that the launcher is not calling the OS to open the URLs but in fact just forcing them through IE.
Thanks.
Would you be so kind to take the time to report a bug about the issue so the developers can investigate the issue in more detail and release a fix for it as quickly as possible. The more reports they receive about the issue from different aspects and hardware profiles the better.
This is done at our website under the EVE Insider tab: https://bugs.eveonline.com/newbugreport.asp Here are further instructions on how to file a useful bugreport: http://wiki.eveonline.com/en/wiki/Bug_reporting
GM Retrofire| Senior Game Master
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Salpun
Paramount Commerce Tactical Invader Syndicate
226
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Posted - 2012.03.28 10:14:00 -
[4] - Quote
I have not yet been able to get the launcher to open or close gracefully when there is no internet connection. It corrupts the install. When there is no internet there needs to be a pop up and no change to the installed files. People that move their computer alot and use hotel and other internet connections would be greatful. |
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GM Retrofire
Game Masters C C P Alliance
95
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Posted - 2012.03.28 11:01:00 -
[5] - Quote
Salpun wrote:I have not yet been able to get the launcher to open or close gracefully when there is no internet connection. It corrupts the install. When there is no internet there needs to be a pop up and no change to the installed files. People that move their computer alot and use hotel and other internet connections would be greatful.
Would you also be able to file a bug report on this, all such reports to the developers will help them find ways to gracefully handle such matters and get the launcher to function in a better manner than it currently does.
GM Retrofire| Senior Game Master
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Salpun
Paramount Commerce Tactical Invader Syndicate
226
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Posted - 2012.03.28 11:59:00 -
[6] - Quote
GM Retrofire wrote:Salpun wrote:I have not yet been able to get the launcher to open or close gracefully when there is no internet connection. It corrupts the install. When there is no internet there needs to be a pop up and no change to the installed files. People that move their computer alot and use hotel and other internet connections would be greatful. Would you also be able to file a bug report on this, all such reports to the developers will help them find tways to gracefully handle such matters and get the launcher to function in a better manner than it currently does. I did not copy paste the message but it only happens when you are trying to patch. After i cleared cache and ran the repair tool. It reinstalled the current TQ update patch. Disconnecting the Wifi gave me the clear no internet message. When I scanning thru the earlier error messages it happened 4 to 5 times. There was a clear no internet error message.
Also not getting any web pages to load if I use the launcher. IE loads but there is not a web address. If there is another build to day i'll make sure I recorde the message for later down load.
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Harumi san
Stand Alone Complex.
0
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Posted - 2012.03.28 12:51:00 -
[7] - Quote
i was trying something about eve launcher and steam, but found nothing, so i will post my experiences here :
1. when i launch eve through steam after starting up/restarting PC, it usually launches the launcher, launcher launchers the game, i believe that part works as intended, but, when i close client and run it again via steam, it launches the game directly.
2. the steam overlay doesn't work in eve since eve launcher was delivered. any chance of fixing this ? i really loved to use steam overlay to make and post screens from eve (worked great for screening and posting reports of gate camps and so on)
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Creat Posudol
Destined for Greatness Inc.
49
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Posted - 2012.03.28 15:48:00 -
[8] - Quote
GM Retrofire wrote:Korgan Nailo wrote:Hi, I don't know if this is the best place to post it, but I would like to report that using Safari on Windows as the default browser and clicking any links inside the launcher brings Internet Explorer up but opens nothing.
It seems that the launcher is not calling the OS to open the URLs but in fact just forcing them through IE.
Thanks. Would you be so kind to take the time to report a bug about the issue so the developers can investigate the issue in more detail and release a fix for it as quickly as possible. The more reports they receive about the issue from different aspects and hardware profiles the better. This is done at our website under the EVE Insider tab: https://bugs.eveonline.com/newbugreport.aspHere are further instructions on how to file a useful bugreport: http://wiki.eveonline.com/en/wiki/Bug_reporting I'm gonna report this as a bug as well. I have the same problem but with Opera being my standard browser. I also get an empty IE Window (not loading anything) when clicking on any link in the Launcher... |
KanashiiKami
58
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Posted - 2012.03.28 22:46:00 -
[9] - Quote
im not sure if this work around has been stickied .... here goes ...
if your launcher does not update client properly .... or it says client is updated ... but eve does not run ...
1) clear bulkdata 2) off antivirus (some may have to off firewall) 3) off any other internet service (not sure abt this 1) 4) run repair 5) run evefile.eve direct (take note the error) ... not the launcher.exe 6) repeat process 4-5. until evefile does not return a error report and actually runs.
7) return back your other programs to service (ie --> antivirus, torrenters, etc etc)
cheers K WUT ??? |
Salpun
Paramount Commerce Tactical Invader Syndicate
226
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Posted - 2012.03.29 00:49:00 -
[10] - Quote
Salpun wrote:GM Retrofire wrote:Salpun wrote:I have not yet been able to get the launcher to open or close gracefully when there is no internet connection. It corrupts the install. When there is no internet there needs to be a pop up and no change to the installed files. People that move their computer alot and use hotel and other internet connections would be greatful. Would you also be able to file a bug report on this, all such reports to the developers will help them find tways to gracefully handle such matters and get the launcher to function in a better manner than it currently does. I did not copy paste the message but it only happens when you are trying to patch. After i cleared cache and ran the repair tool. It reinstalled the current TQ update patch. Disconnecting the Wifi gave me the clear no internet message. When I scanning thru the earlier error messages it happened 4 to 5 times. There was a clear no internet error message. Also not getting any web pages to load if I use the launcher. IE loads but there is not a web address. If there is another build to day i'll make sure I recorde the message for later down load. Bug report with log 133443 |
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Hoolygen Mikwilks
Aliastra Gallente Federation
0
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Posted - 2012.03.29 19:54:00 -
[11] - Quote
Another failed update and cant log in with this new launcher. I've had enough of this, sub is cancelled! |
Roccus
PILGRIMS Insane Asylum
0
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Posted - 2012.03.29 22:27:00 -
[12] - Quote
Turning off the virus and/or firewall is NOT an option for me! i am not going to walk any risk just becouse they fail to make the launcher work like intended. All games i have that uses launchers or websites run just fine also does eve when i start it by bypassing the launcher with exefile.exe in the bin directory (this only works if u got a fresh installation from the latest version).
It seems they pushing patches like every day now so if you have the launcher problem your pretty screwed couse in my case i need to download the full client almost each freakin day install it and bypass the launcher as discribed above. This is getting to the point where i realy think if its worth my money. I realy like the new stuff ccp is doing but the launcher is killing my desire to play the game. If ALL other stuff works exept for the eve launcher (aka eve destroyer!) it's pretty obvious where the problem is.... |
KanashiiKami
98
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Posted - 2012.03.30 13:35:00 -
[13] - Quote
Roccus wrote:Turning off the virus and/or firewall is NOT an option for me! i am not going to walk any risk just becouse they fail to make the launcher work like intended. All games i have that uses launchers or websites run just fine also does eve when i start it by bypassing the launcher with exefile.exe in the bin directory (this only works if u got a fresh installation from the latest version).
It seems they pushing patches like every day now so if you have the launcher problem your pretty screwed couse in my case i need to download the full client almost each freakin day install it and bypass the launcher as discribed above. This is getting to the point where i realy think if its worth my money. I realy like the new stuff ccp is doing but the launcher is killing my desire to play the game. If ALL other stuff works exept for the eve launcher (aka eve destroyer!) it's pretty obvious where the problem is....
u have to use repair.exe bro ... n not only just run it once
and if for some reason the repair always screws up? clear ur bulkdata n the C drive eve cache WUT ??? |
Roccus
PILGRIMS Insane Asylum
0
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Posted - 2012.03.30 19:14:00 -
[14] - Quote
KanashiiKami wrote:Roccus wrote:Turning off the virus and/or firewall is NOT an option for me! i am not going to walk any risk just becouse they fail to make the launcher work like intended. All games i have that uses launchers or websites run just fine also does eve when i start it by bypassing the launcher with exefile.exe in the bin directory (this only works if u got a fresh installation from the latest version).
It seems they pushing patches like every day now so if you have the launcher problem your pretty screwed couse in my case i need to download the full client almost each freakin day install it and bypass the launcher as discribed above. This is getting to the point where i realy think if its worth my money. I realy like the new stuff ccp is doing but the launcher is killing my desire to play the game. If ALL other stuff works exept for the eve launcher (aka eve destroyer!) it's pretty obvious where the problem is.... u have to use repair.exe bro ... n not only just run it once and if for some reason the repair always screws up? clear ur bulkdata n the C drive eve cache
I have tried this option also without any succes, tried the repair tool lots of times but keeps telling me it succeeded but when i close it it tells me there where errors look into your temp folder blablabla. And yest the cache was empty. when i start the game bypassing the launcher it tells me also there is an update, but when i start it there it automaticly sends me to the launcher wich screws everything up again (saying the data is corrupted). The ONLY way for me to play the game is to uninstall eve download the full client install and then bypassing the launcher. I am done with it though... eather they fix it or throw it away but i cant play eve anymore with the launcher. Normaly the reinstall would not be that much of a problem, but they bring out patches by the minute now. |
Sylvia Tran
Sylvia Tran's Transporation Services
1
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Posted - 2012.03.30 20:42:00 -
[15] - Quote
Roccus wrote:KanashiiKami wrote:Roccus wrote:Turning off the virus and/or firewall is NOT an option for me! i am not going to walk any risk just becouse they fail to make the launcher work like intended. All games i have that uses launchers or websites run just fine also does eve when i start it by bypassing the launcher with exefile.exe in the bin directory (this only works if u got a fresh installation from the latest version).
It seems they pushing patches like every day now so if you have the launcher problem your pretty screwed couse in my case i need to download the full client almost each freakin day install it and bypass the launcher as discribed above. This is getting to the point where i realy think if its worth my money. I realy like the new stuff ccp is doing but the launcher is killing my desire to play the game. If ALL other stuff works exept for the eve launcher (aka eve destroyer!) it's pretty obvious where the problem is.... u have to use repair.exe bro ... n not only just run it once and if for some reason the repair always screws up? clear ur bulkdata n the C drive eve cache I have tried this option also without any succes, tried the repair tool lots of times but keeps telling me it succeeded but when i close it it tells me there where errors look into your temp folder blablabla. And yest the cache was empty. when i start the game bypassing the launcher it tells me also there is an update, but when i start it there it automaticly sends me to the launcher wich screws everything up again (saying the data is corrupted). The ONLY way for me to play the game is to uninstall eve download the full client install and then bypassing the launcher. I am done with it though... eather they fix it or throw it away but i cant play eve anymore with the launcher. Normaly the reinstall would not be that much of a problem, but they bring out patches by the minute now. I'm having the same issue. I've gone through the wiki recommendations as well to no avail.
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Hoolygen Mikwilks
Aliastra Gallente Federation
0
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Posted - 2012.03.30 21:59:00 -
[16] - Quote
Still unable to log into game. Training done in 10 hours .... :/ |
Worthless Maggot
Elite Ambassadors of Aldilur.
1
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Posted - 2012.03.30 22:05:00 -
[17] - Quote
I've had the same issue for weeks and I finally found a fix.
Generic Patch-MAC Generic Patch-Windows
Download the above.
It will install it WITHOUT the need to even open the EVE Launcher. Everything related to EVE must be shut down. The software may ask you to reboot your PC before it will run and patch your game.
I could not access EVE for close to 3 weeks or more. Found this today and it worked the first try and I'm now back in the game. Granted I lost a full paid month and a full month of training that I'll never get back but I am back to playing.
Hope this helps at least someone. Worked like a charm for me. It DOES NOT have to be in your eve folder to work.
Also, when new patches are released and you want to bypass the Launcher use this link to get this for new patches.
Windows Mac
Just click your OS link above, when on the page just click the "Generic Patch" link and your good to go.
Again hope this helps. |
KanashiiKami
98
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Posted - 2012.03.30 22:40:00 -
[18] - Quote
Sylvia Tran wrote:Roccus wrote:KanashiiKami wrote:Roccus wrote:Turning off the virus and/or firewall is NOT an option for me! i am not going to walk any risk just becouse they fail to make the launcher work like intended. All games i have that uses launchers or websites run just fine also does eve when i start it by bypassing the launcher with exefile.exe in the bin directory (this only works if u got a fresh installation from the latest version).
It seems they pushing patches like every day now so if you have the launcher problem your pretty screwed couse in my case i need to download the full client almost each freakin day install it and bypass the launcher as discribed above. This is getting to the point where i realy think if its worth my money. I realy like the new stuff ccp is doing but the launcher is killing my desire to play the game. If ALL other stuff works exept for the eve launcher (aka eve destroyer!) it's pretty obvious where the problem is.... u have to use repair.exe bro ... n not only just run it once and if for some reason the repair always screws up? clear ur bulkdata n the C drive eve cache I have tried this option also without any succes, tried the repair tool lots of times but keeps telling me it succeeded but when i close it it tells me there where errors look into your temp folder blablabla. And yest the cache was empty. when i start the game bypassing the launcher it tells me also there is an update, but when i start it there it automaticly sends me to the launcher wich screws everything up again (saying the data is corrupted). The ONLY way for me to play the game is to uninstall eve download the full client install and then bypassing the launcher. I am done with it though... eather they fix it or throw it away but i cant play eve anymore with the launcher. Normaly the reinstall would not be that much of a problem, but they bring out patches by the minute now. I'm having the same issue. I've gone through the wiki recommendations as well to no avail.
yep ... n when that happen to me ... i actually open that error log .... i kept track of what the error log said
i a re-ran repair a **** load of times to see what happens.
n i kept an eye during th aptch to see what the repair does ...
if it has block missing and some sort of error being unable to patch/repair certain files properly ... it is the data stream going to your comp and it has to do with how certain anti virus handles CCP data stream.
after turning off my anti virus the error become a different set of errors and the way block go missing are also different
you just have to try it. OR otherwise .... DO a complete antiviral sweep and trojan etc etc sweep ... turn off all TSR etc etc ... do a spybot sweep tooo .... then consider turning off antivirus for 30minutes and see the diff in repair. it has to do with HOW CCP stream data to you (so its CCP fault COS all my other games dont have these stupid problems)
in the worse repair scenario i did, i ran repair over 60 times ...
why?
say there are 50 files that require repair/patch, when repair runs each run may only repair 20% of the files ..... dont ask me why but that is what i encounter. so i had to run shitload sof times and recheck, till the total sum of the random repair "heals" the entire client fully WUT ??? |
KanashiiKami
98
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Posted - 2012.03.30 22:44:00 -
[19] - Quote
strange thing is that launcher works today ... on my 2nd comp ... hmmm normally it will just kill it self ... WUT ??? |
Kumori Masurao
Rage Innovations Equinox Rising
0
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Posted - 2012.04.04 13:26:00 -
[20] - Quote
Well I'm still getting the same issue with the launcher and guess what...
the answer is to go and down load the generic patcher....You know the same one that game me the "This is a 16bit" application message.
WHY have a GM point me to that as a fix when it's been raised by people already as not fixing the problem????
This time round it took only about 5 or 6 rinse and repeats of Kanashaii's fix process so that the client finally worked... |
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Quaz244
Parallax Enterprises
0
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Posted - 2012.04.05 02:02:00 -
[21] - Quote
tried going to this link someone posted here,, doesnt work
http://cdn1.eveonline.com/356901/evepremiumpatch356901.exe
Results in :
ERROR The requested URL could not be retrieved
While trying to retrieve the URL: http://cdn1.eveonline.com/356901/evepremiumpatch356901.exe
The following error was encountered:
Connection to 8.26.196.251 Failed
The system returned:
(110) Connection timed out
The remote host or network may be down. Please try the request again.
Your cache administrator is webmaster. Generated Thu, 05 Apr 2012 01:47:56 GMT by google.com (squid/2.7.STABLE6)
The launcher was failing also saying "No connection could be made to the content server. " The repair tool failed many times.
So finally I decided to uninstall the game, download the full client and do a fresh install,, however at the download link below
http://community.eveonline.com/download/?fallback=1
Download the three files below, the executable plus the two payload files. Once you have completed the downloads, make sure all three files are located in the same directory. Find the executable and run it. The installer should start installing Eve Online from the downloaded payload files.
Executable <-- downloads ok Payload 1 <-- fails, downloads with a file size of 0 bytes Payload 2 <-- fails, downloads with a file size of 0 bytes
So I'm not even able to download what I need for a full fresh install, totally stuck here ~~
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bp920091
Red Galaxy Persona Non Gratis
10
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Posted - 2012.04.05 10:31:00 -
[22] - Quote
just do what i have been doing for the past 2-3 weeks now. Download the patches individually and apply them to your eve-client
https://forums.eveonline.com/default.aspx?g=posts&m=1077119#post1077119
^^^^^ Link to the Download Megathread started by numerous people. Dunno if it will help you, considering that they are patches to x64 bit windows OSs (at least for me). If nothing else, you tried another method.
Look, i like the direction that CCP is going, but please, dont rely on the community to keep uploading patches for YOUR game, just have these downloadable on your website (not by going through the launcher, we need ANOTHER method as backup).
Proper deployment method is simple, when you have a new product, keep OFFICIAL support for the OLD product until Major problems are solved.
Well, off to go grind some more stations...
-bp920091 |
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GM Retrofire
Game Masters C C P Alliance
95
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Posted - 2012.04.05 15:58:00 -
[23] - Quote
We've gathered information on patches and their links and put up a forum sticky for it here: https://forums.eveonline.com/default.aspx?g=posts&t=92005&find=unread
If you are still having problems patching go to the forum link to download the necessary patches for you.
GM Retrofire| Senior Game Master
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Jita Jolene
Science and Trade Institute Caldari State
0
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Posted - 2012.04.09 22:43:00 -
[24] - Quote
There is an issue that is likely intended, but does not make sense from my perspective.
I can maximize the launcher window from the task bar by clicking the taskbar icon. I click a second time, but unlike a normal program, it will not then minimize.
Why does the launcher need to be like an over-staying guest? Why not click once to maximize, click a second time to minimize.
I am glad the minimize button works on the window itself, but why does it behave the normal way from the task bar? |
silverfoxarran Gengod
Sebiestor Tribe Minmatar Republic
0
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Posted - 2012.04.10 06:02:00 -
[25] - Quote
my game wont launch in general it just says unexpected error occurred run repair toll but it does nothing |
ItchyJuffoWup
MarketOwnz
0
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Posted - 2012.04.10 20:48:00 -
[26] - Quote
Launcher not opening. it runs some window and encounters an error. then tells me to run repair.exe. i run it and it says error occured see repair.exe.doc or something. any ideas? |
Pipalmighty
Paradox. DRACONIAN COVENANT
0
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Posted - 2012.04.11 19:04:00 -
[27] - Quote
I've got the same issue as Itchy, but My PC went to a BSOD when I tried to log in via the launcher, and after I restarted it, I started getting the "Please run repair.exe" message, but it's still broken.
is there a quick way to try to re-install the game without having to re-download the whole thing?
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KanashiiKami
99
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Posted - 2012.04.12 17:38:00 -
[28] - Quote
o man here we go again ... launcher jams
ok guys if update doesnt work ....
i ran repair 11 times n it fixed it WUT ??? |
Saul Caris
3
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Posted - 2012.04.13 15:00:00 -
[29] - Quote
Posting to say I'd also like the Steam overlay problem fixed! Any thoughts CCP? |
Pax Gemeny
Night Breed Pack The Port Authority
0
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Posted - 2012.04.14 13:45:00 -
[30] - Quote
KanashiiKami wrote:Roccus wrote:Turning off the virus and/or firewall is NOT an option for me! i am not going to walk any risk just becouse they fail to make the launcher work like intended. All games i have that uses launchers or websites run just fine also does eve when i start it by bypassing the launcher with exefile.exe in the bin directory (this only works if u got a fresh installation from the latest version).
It seems they pushing patches like every day now so if you have the launcher problem your pretty screwed couse in my case i need to download the full client almost each freakin day install it and bypass the launcher as discribed above. This is getting to the point where i realy think if its worth my money. I realy like the new stuff ccp is doing but the launcher is killing my desire to play the game. If ALL other stuff works exept for the eve launcher (aka eve destroyer!) it's pretty obvious where the problem is.... u have to use repair.exe bro ... n not only just run it once and if for some reason the repair always screws up? clear ur bulkdata n the C drive eve cache
My repair.exe usually locks up after the same amount of time the launcher does, which is at 15% to 25% (according to the launcher). REGARDLESS. Running Repair repeatedly ... well, after about 20 attempts and no single completion of the program (and a day wasted) I tend to give up.
Another side-effect on my side with the launcher running default 5 threads is hogging -ALL- lan trafic. Can't even connect to my router after the launcher locks up. |
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