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NereSky
Gallente Domination. Sc0rched Earth
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Posted - 2008.12.13 09:30:00 -
[1]
Over the years ive had cause to put forward just a couple of petitions and filed a bug report
Petitions;
There is never any consistancy with petitions between gm's dealing with them, most of the time it doesnt seem they even know what they are talking about :(
with the recent pos scandel that has come to light - again this throws questions at the petition system and how unfair and inconsistant it is 'A full revamp of the system is in order'
Bug reporting;
Im not IT knowledgable but this interface is not user friendly takes ages to complete and tbh puts me off completing it whence ive completed 1 tried my best and gave up,
If you want players ton help in reporting bugs it needs to be a quick simple process
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NereSky
Domination. Sc0rched Earth
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Posted - 2008.12.13 09:37:00 -
[2]
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WheatGrass
Aliastra
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Posted - 2008.12.25 23:35:00 -
[3]
A specific improvement here would be to explain the rating scheme. Between this character and my alts, I have nine closed petitions so far in this first year of game play. None of those petitions are rated because there is no visible explanation of how the 1 through 10 rating scheme works. For example, is #1 the best rating as in, 'We're #1' or is #10 the best rating as in, 'that woman is a Ten!'?
So, I have not rated any petition because I have no clue as to the meaning of the rating scheme. My apologies go out to all who have worked on my petitions. I really would like to provide you with a good and fair rating but no one has explained what the numbers mean and, contrary to opinion, my psychic abilities (to include ESP) are not in an advanced stage of development.
Thank you, NereSky.
-Wheat
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Jason Edwards
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Posted - 2008.12.26 09:06:00 -
[4]
Well I have only once misfiled a petition. It was kindof on purpose though :)
I find it disturbing Exploit petitions get responded to in about 5 days. While "agent missions in progress" are responded to within 10 minutes.
Quote: Bug reporting; Im not IT knowledgable
I am lol.
Quote: but this interface is not user friendly takes ages to complete and tbh puts me off completing it whence ive completed 1 tried my best and gave up,
Not really tbh. I can file lots in short time. I even add in pics.
Thing is...
I had a graphic bug. I tested the bug...
Ubuntu: Under Wine with classic graphics. I had the bug. Under Wine with premium graphics. I had the bug. Windoze: Premium graphics. I had the bug. Windoze#2 different comp-crappy gfx card: Classic graphics. I had the bug.
Took absolutely no work to reproduce it each time.
I make a bug report detailing these things.
BH responds with... "DXDiag please and logserver if you can"
1st. I will never use logserver. Wont happen. If you require logserver to get bug reports through bh. Say now and I will discontinue reporting bugs but I retain my right to complain about bugs.
2nd. 2 different computers, 1 computer is dual boot for different os. Ubuntu doesnt even have DXdiag really. At least not a real one. So what is the point in asking for dxdiag? Waste of my time.
So I respond... I have the bug on different computers. It cant be my hardware at fault as there isnt a single thing related. One is intel-nvidia, main is amd x2-ati.
2nd BH completely different guy. "I cant seem to reproduce"
FFS. They didnt even try apparently. So I simply reedit giving plenty of detail in the reproduction steps... to the point someone who has been playing the game for 12 minutes could follow them
Petition filtered with no response.
HUH? What WAIT WHAT? filtered IOW trashed and in the garbage.
If they want my help... and i give that much ... to that point...and it's still trashed... MAAAAN.
Oh how about that double memory leak... I reported that... got filtered with no response. So I made thread in the known issues area and explained that a memory leak expands until there's no memory left to suck and then crashes eve.
Bug reporting is very sad tbh.
So when the pos exploiters claim they bug reported it and nothing happened... I know for a fact 101% this is a fact. The chance of them lying is far overshadowed by the bug reporting system monster.
You report something and a BH reads the exploit. Filters it saying it's nothing... and then uses it himself. No other bh then read it.
What makes things worse... I applied to become BH; because of this pos exploit... I didnt even get an interview because I'm better fit in "STAR" like wtf... I dont want to be in STAR. Unless there's some sort of benefit for me to do that... I wouldnt even do it. So basically they dont want me? Seems odd.. perhaps I'm a newb who doesnt know better. I dunno.
Bug reports need to be public. Easily stackable. Perhaps something like a wiki? Petitions can be made private by anyone quickly to hide exploits and such.
This way BH who are incompetant can be easily identified. Bug hunters can see the bugs people are having and test them on sisi. Use the bug reporters as a filter for bugs... not these incompetant BH(exceptions obviously exist)
</rant> ------------------------ To make a megathron from scratch, you must first invent the eve universe. ------------------------ Life sucks and then you get podded. |
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