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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Galliana Foresta
Fleeting Moments of Insanity
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Posted - 2009.01.21 17:49:00 -
[91]
All these graphical adjustment tips are great an' all, but it's not really graphical lag that's the problem here - it's the lack of resources dedicated to these areas of space.
We can all turn our fancy graphics but until CCP sticks the FW systems on a better node/blade/whatever, it's going to suck hard for anyone wanting to pewpew. |
Warmal Thunker
State Protectorate
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Posted - 2009.01.21 18:37:00 -
[92]
Lag in Tama was bad again yesterday. FPS in the client was fine but targeting was not working and overview status was out of sync.
CCP are you even reading these forums? Can we get a response?
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Galliana Foresta
Fleeting Moments of Insanity
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Posted - 2009.01.22 15:36:00 -
[93]
Tbh everyone effected should write a petition. |
MobyMule
Minmatar PoliCratton Technologies
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Posted - 2009.01.22 17:31:00 -
[94]
Signed
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Torrelus Toh'Kon
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Posted - 2009.01.22 20:22:00 -
[95]
Originally by: Galliana Foresta Tbh everyone effected should write a petition.
Some of us have been. I personally sent one at the same time that this thread was started. I got a response this morning. In the petition I included a link to this thread.
Quote: Hi,
Thank you for contacting customer support.
Sorry to hear about your loss.
Fleet-battles are known to cause heavy server loads. Those involved need to be aware of it and be prepared to deal with the consequences. Lacking means of verification we are bound by our reimbursement policy (located at http://www.eve-online.com/pnp/reimbursment.asp) which stipulates that we can only compensate through verification, which we are unable to do in this case.
I understand this is not the way you would have wanted to lose your ship. This is indeed frustrating, unfortunately in this case there is nothing I can do, I am sorry.
I hope you will recover swiftly from this loss.
Note that I have already brought this to the attention of the proper people.
If you have any further questions, don't hesitate to contact us again.
Best regards, GM **** EVE Online Customer Support
I am about to send a my own response to this with some questions. In the hope that we (not just my petition) now truely do have the "attention of the proper people", I will also post my questions here. Maybe one of the routes will get a further response.
1) In Faction Warfare systems endorsed by CCP, the deffinition of "heavy server load", is a fraction of that allowable for unpredictable 0.0 warfare? Seriously? 2) "Lacking means of verification"; server logs do NOT show an entire star system, with a the few douzen occupants, lagging for quite some time? The primary engagement lasted 6 minutes, the system wide lag lasted far longer (according to the voice comms of those of us trying to escape by repeatedly warping in random directions, and those still viewing the battle from long range). 3) "The general rule is that we must be able to verify that your loss should not have occured during normal gameplay." http://www.eve-online.com/pnp/reimbursment.asp; So Faction Warfare players are to assume that the non-viability of small fleet combat (30 vs 30), is considered 'normal' operation or at least not considered a problem?
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Graelyn
Amarr PIE Inc.
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Posted - 2009.01.22 20:57:00 -
[96]
Nice to see this getting the form letter response.
The Anti-Wall of Text. |
La Seraph
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Posted - 2009.01.22 22:14:00 -
[97]
major /signed
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Psyflame
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Posted - 2009.01.23 04:19:00 -
[98]
Just had a fight in Old Man Star. Massive lag on both sides. I desynched almost immediately, warped out and got an "entering space" message about 15 times before I was able to warp back to the gate.
I got back to the gate and the lag cleared up slightly, but half my gang had already disconnected or warped out to try to fix the lag.
We had people 6+ jumps away in their pods before they suddenly appeared in station in their clone.
Pls fix lag.
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Deks
Caldari Omerta Syndicate
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Posted - 2009.01.23 04:24:00 -
[99]
was there in OMS too lost 600M in plants etc i can afford the loss but would like to at least participate in fights.
CCP i am losing respect for you! fix the lagg or stop bragging about the game experience you are so unable to provide!
lagg is ghey CCP are profitting from lies (see Jita Scammers ) _______________________________________________ A man by any other name is a surely a woman :/ |
Falcon Troy
Caldari State Protectorate
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Posted - 2009.01.23 04:29:00 -
[100]
Lag in Black Rise is getting ridiculous. Not more than 70 people in Local and we have people almost 6 jumps away from the battle in their pods suddenly appear back in cloning stations?
Bull****.
Somewhere in the Quantum Rise expansion the Region lost power because we can't even run 20 man fleets now without massive desync. Fix it. |
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Pericles Redstorm
Caldari
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Posted - 2009.01.23 04:44:00 -
[101]
Same lag when fight started de-sinked then got the entering space message about 15 times, and each time the message appeared double of the same target where there. it was a small 30 vs. 30 fight. there shouldn't be near that ammount of lag in a fight that size.
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Rumless
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Posted - 2009.01.23 04:49:00 -
[102]
Please fix the lag in black rise. The performance right now is really just unacceptable.
I shouldn't see things on my monitor that occurred several minutes ago, running in loops.
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Anya Stroud
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Posted - 2009.01.23 14:19:00 -
[103]
This sounds more like the 300 vs 300 fights in 0.0 before QR.... |
Ima Minar
Tribal Liberation Force
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Posted - 2009.01.23 14:26:00 -
[104]
signed |
Jane Macloan
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Posted - 2009.01.23 15:36:00 -
[105]
I remember two weeks ago hearing FC saying something like "ok gentlemen, fight is over, only wrecks on the battlefield" while I was sitting in my pod, still watching the pew pew that occured 10 minutes ago. That was kind of fun -lag is a great time machine.
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Warmal Thunker
State Protectorate
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Posted - 2009.01.23 16:51:00 -
[106]
I was a the fight last night, sitting 150k out from the blob.
Fight started was able to shoot at two ship until the lag hit me like a brick in the face. I had similar entering space message repeating.
Closed my client and logged in again.
When I warped in again there were almost no Caldari left on the vill gate in oms but I was back in at 150k off with at that time relatively little lag.
I got to kill a few more ships and pods that were not responding. (I assumed they were lagging.)
Could we get some more info from the CCP devs about what happened here? The server logs must show something (even if they show no lag at the server level)
This fight started at 2009-01-23 03:44:00 (see km at: http://killboard.caldarimilitia.org/?a=kill_related&kll_id=80020)
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UMEE
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Posted - 2009.01.23 22:27:00 -
[107]
up you go |
MirrorGod
Heretic Army
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Posted - 2009.01.23 23:33:00 -
[108]
/Sign'in this |
Armoured C
Gallente Federation of Freedom Fighters Executive Outcomes
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Posted - 2009.01.23 23:36:00 -
[109]
have they put your brave warriors onto your own node?, those battles can be hetic sometimes
hope CCP sorts this out for you |
Florio
Federal Defence Union
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Posted - 2009.01.23 23:40:00 -
[110]
yeh ccp, in FW we're getting desynch-type effects even in smallish fleets (10ish per side). |
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Armoured C
Gallente Federation of Freedom Fighters Executive Outcomes
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Posted - 2009.01.23 23:42:00 -
[111]
just keep powering through, and hopefully they realize this soon |
Arri Gato
Gallente
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Posted - 2009.01.24 02:59:00 -
[112]
/signed fix now! |
Alex Raptos
Caldari The Firestorm Millennium
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Posted - 2009.01.24 03:05:00 -
[113]
Factional warfare needs more than just "Power to the servers" |
Victoria Ehr
Caldari State Protectorate
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Posted - 2009.01.24 05:41:00 -
[114]
That lag last night in OMS hurt my eyes, everyone is experiencing it in the fights. Gotta hope CCP addresses the issue soon or people will leave FW due to lag alone, would be a shame. -------------------------------------------- Glory to the State and Tibus Heth.
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dasarius
Amarr Absinthe Brothers Consortium
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Posted - 2009.01.24 09:47:00 -
[115]
Most definately /signed I resubbed for Faction warfare pretty much, and i suddenly find that small fights 20v 20 etc are having the worst kind of desynch imaginable. For a system that was one of the major attractions of an expansion its just NOT good enough.... fix it CCP |
Eran Mintor
Valklear Guard
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Posted - 2009.01.24 11:37:00 -
[116]
/signed
Heimatar & Bleak Lands need some extra server node love.
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SirFett
Best Path Inc. Ethereal Dawn
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Posted - 2009.01.24 11:49:00 -
[117]
this is so 2003/2004/2005/2006/2007/2008
seriously thou guys i feel for you
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YORK CRAFT
Caldari KRAFTWERK
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Posted - 2009.01.24 18:54:00 -
[118]
signed - unplayable lag issue confirmed in black rise systems of about freakin 40ppl in lokal. and dont give a 03 toon a graphical display advise, peps. |
Vabjekf
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Posted - 2009.01.24 18:59:00 -
[119]
It has to do with probability bubbles
Each drone has its own.
Nerf gallente. |
Torrelus Toh'Kon
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Posted - 2009.01.24 22:45:00 -
[120]
In my post of 2009.01.22 (post 95 in this thread), I quoted in full the response I recieved from a GM regarding a petition I filled following a simple 30-30 fleet fight of lag. In that post I then declared the questions I would be sending to the GM. In my mail to the unfortunate GM I also preceeded the questions with a rant. Anyway, here follows the answers I recieved from the GM on 2009.01.23 -
Quote: Hi Torrelus Toh'Kon,
I see you have taken time to reply with pertinent arguments (even the ranting part). "1) In Faction Warfare systems endorsed by CCP, the definition of "heavy server load", is a fraction of that allowable for unpredictable 0.0 warfare? Seriously?"
It is possible for players to request node reinforcement for 1 system where they believe a fleet battle will take place at least 24 hours in advance. This possibility is available in both 0.0 and low security space.
"2) "Lacking means of verification"; server logs do NOT show an entire star system, with a the few dozen occupants, lagging for quite some time?"
I am afraid we are unable to verify who lagged and who did not in a fleet battle, I am sorry.
"3) "The general rule is that we must be able to verify that your loss should not have occurred during normal gameplay." http://www.eve-online.com/pnp/reimbursment.asp; So Faction Warfare players are to assume that the non-viability of small fleet combat (30 vs 30), is considered 'normal' operation or at least not considered a problem?"
Lag issues are always considered as a problem. Unfortunately except forwarding the issues to the proper people, I am afraid there is little customer support can do.
On a side note, you may perhaps want to bring this matter to the attention of the CSM by creating a topic on the Council of Stellar Management (CSM) boards and get people to support it. The CSM will then bring the issue to the attention of CCP's developers. Here is a link to the assembly hall boards: http://oldforums.eveonline.com/?a=channel&channelID=752166
Best regards, GM **** Eve Online Customer Support
So there you have it. We, in Faction Warefare, do actually have the option of petitioning for star systems to be upgraded to battle ready server, just as 0.0 players do. Unfortunately as we all know that will not help us since we don't know where battles will be. Server logs don't show the lag recieved at the player end. Also the GMs can't help us, beyond forwarding the complaints to the proper people; which this GM said he had done for me earlier this week.
On to the CSM then. I will be reviewing their boards next week (looking for suitable existing threads, or starting a new one), and petitioning there. I encourage all of you to do the same. |
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