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1. Citadel Market 30s+ load times - in Issues, Workarounds & Localization [original thread]
Hi, We tracked down the reason for this problem and I hope we can fix it soon. As temporary work around you can try to change the range filter to "Region" as described by CCP karkur in this tweet .
- by CCP Habakuk - at 2016.08.05 20:27:05
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2. Brain in a Blender: Combat Boosters - in Issues, Workarounds & Localization [original thread]
Thank you for your report, I'll have a look at it a bit later. It would be awesome, if you could also send a bug report about this - you can do so by pressing F12 in the client and then "Report Bug".
- by CCP Habakuk - at 2015.11.25 11:34:53
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3. Launcher Issue - in Issues, Workarounds & Localization [original thread]
The launcher is failing to update the file C:\\ProgramData\CCP\EVE\SharedCache\resfileindex_prefetch_md5, because it is missing the permission to do so. You can start the launcher with administrator roles, which should avoid this problem. If you...
- by CCP Habakuk - at 2015.09.22 01:41:24
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4. Petition Website broken - can't submit ticket - in Issues, Workarounds & Localization [original thread]
Thanks, Yoelkage! It seems like it also helps to go directly to https://ccpcommunity.zendesk.com/hc/en-us/requests/new?ticket_form_id=51462.
- by CCP Habakuk - at 2015.09.15 00:07:16
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5. Petition Website broken - can't submit ticket - in Issues, Workarounds & Localization [original thread]
Hi, for investigating this a bit further: Have you signed into your account first, before trying to send the support ticket?
- by CCP Habakuk - at 2015.09.14 21:06:40
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6. Interface lag -- killing my EVE experience - in Issues, Workarounds & Localization [original thread]
In some cases it might be helpful to clear the client cache, when having frequent lag spikes. Too much cached data can reduce client performance in same cases (mostly on slow disks) - yeah, this is exactly NOT what caching should do. In some (rare...
- by CCP Habakuk - at 2015.09.11 01:14:42
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7. Problem with support centre - in Issues, Workarounds & Localization [original thread]
Hi, this seems to be the same issue as discussed in this forum thread . Best to send a mail to [email protected] as described there to get your account fixed, if you are still having problems.
- by CCP Habakuk - at 2015.09.08 00:23:52
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8. 2 clients problem in win 8 - in Issues, Workarounds & Localization [original thread]
UltraSplash wrote: CCP Habakuk wrote: What kind of error do you get? I install from eve online.. launcher comes on screen.. I log in.. Then the little movie about eve... Then black screen and down in left corner it says "loading reco...
- by CCP Habakuk - at 2015.05.28 21:19:32
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9. 2 clients problem in win 8 - in Issues, Workarounds & Localization [original thread]
What kind of error do you get?
- by CCP Habakuk - at 2015.05.28 21:11:19
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10. Unable to launch client - in Issues, Workarounds & Localization [original thread]
Hi again! Seems like I was partially wrong with my statements before. As far as I can see from this bug report then this seems to be caused by a corrupt resource cache - the client is failing to load a file from disk and it just hangs itself t...
- by CCP Habakuk - at 2015.05.27 14:02:12
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11. Unable to launch client - in Issues, Workarounds & Localization [original thread]
Lea De Dijon wrote: Nice, thanks for the updated link. It is indeed true i can not determine if the eve client does not start of a problem with the launcher or if there is a different problem. I would honestly not know how i could find that out...
- by CCP Habakuk - at 2015.05.27 11:14:21
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12. Unable to launch client - in Issues, Workarounds & Localization [original thread]
Oooops, the link to Evelopedia was malformed - the correct one is https://wiki.eveonline.com/en/wiki/Log_Server . Moflyng and others: If you have already filed bug reports about this issue in the past, then please include your bug report IDs her...
- by CCP Habakuk - at 2015.05.27 10:37:36
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13. Frame Rate Issue? - in Issues, Workarounds & Localization [original thread]
Your client is constantly spamming errors about being unable to write combat log files - which would explain the bad performance. I added a longer comment to your bug report - please check if the stated path exists on your computer.
- by CCP Habakuk - at 2015.05.27 09:28:28
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14. Black screen on unodck, loading times - in Issues, Workarounds & Localization [original thread]
Doctor Knuckles wrote: CCP Habakuk wrote: Please send a bug report including in-client logs, best from the client after such a black screen happened (F12 - Report Bug). This is for sure not supposed to happen, so it would be great to take a ...
- by CCP Habakuk - at 2015.05.27 00:49:13
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15. Client stuck at "Done Processing Bulk Data" - in Issues, Workarounds & Localization [original thread]
Please try to clear your client cache. If this does not help, then please send a bug report including client logs (follow the bug reporting link in my signature).
- by CCP Habakuk - at 2015.05.26 21:11:28
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16. Unable to launch client - in Issues, Workarounds & Localization [original thread]
Could you please send bug reports about those issues? Please also include logserver logs from such a failed start, you can find more information at https://wiki.eveonline.com/en/wiki/Log_Server. Please make sure to kill all remaining exefile.exe...
- by CCP Habakuk - at 2015.05.26 21:08:34
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17. Frame Rate Issue? - in Issues, Workarounds & Localization [original thread]
While we do not support Windows 10 yet, this sounds weird to me. It might be worth trying to reinstall your graphic drivers. If this does not help, then please send a bug report from in-game (F12 - Report Bug), maybe we find something interesting ...
- by CCP Habakuk - at 2015.05.26 21:03:31
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18. Black screen on unodck, loading times - in Issues, Workarounds & Localization [original thread]
Please send a bug report including in-client logs, best from the client after such a black screen happened (F12 - Report Bug). This is for sure not supposed to happen, so it would be great to take a closer look at this - maybe something is configu...
- by CCP Habakuk - at 2015.05.26 20:58:21
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19. Weird glitch breaking everything - in Issues, Workarounds & Localization [original thread]
If this is still happening please do following: A) Create a support ticket (either through the client - F12 or through the website) in the "Stuck Characters" category to get your character fixed. B) Create a bug report (F12 - "Report Bug") after ...
- by CCP Habakuk - at 2015.03.12 00:45:36
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20. Memory Leak - in Issues, Workarounds & Localization [original thread]
FYI: This memory leak should be fixed now on Tranquility.
- by CCP Habakuk - at 2015.02.10 12:09:30
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