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1. Average wait time for tickets? Mine seems to be getting ignored. - in EVE New Citizens Q&A [original thread]
The average ticket time is 24-48 hours. Tickets that require investigation will take longer, depending on the amount of logs and other parties that need to get involved. Tickets for ship reimbursement and security related tickets can take the long...
- by ISD Max Trix - at 2017.05.20 15:07:52
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2. Sticky:Buddy invites and rewards from other players - in EVE New Citizens Q&A [original thread]
Quote: 24. Posting with alternate characters is prohibited in some forum channels. Some channels such as Corporations Alliances and Organization Discussions do not allow users to post with alternate characters. CCP defines alternate character...
- by ISD Max Trix - at 2017.05.08 22:40:09
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3. Average wait time for in-game Reimbursement? - in EVE New Citizens Q&A [original thread]
You were given the answer in a previous thread. Support ticket times depend on the nature of the ticket and the ammount of work required to properly investigate them.
- by ISD Max Trix - at 2017.04.30 16:17:43
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4. War dec and account ban? - in EVE New Citizens Q&A [original thread]
Quote: 11. Discussion of warnings and bans is prohibited. Such matters shall remain private between CCP and the involved user. Questions or comments concerning warnings and bans will be conveyed through email or private messaging. CCP respect...
- by ISD Max Trix - at 2017.04.14 02:36:52
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5. I want my forum account banned. PERMANENTLY. - in EVE New Citizens Q&A [original thread]
Closed.
- by ISD Max Trix - at 2017.04.12 20:09:49
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6. EVE University - free public classes on everything EVE! - in EVE New Citizens Q&A [original thread]
Removed an Off Topic post.
- by ISD Max Trix - at 2017.03.23 15:19:13
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7. Sticky:Buddy invites and rewards from other players - in EVE New Citizens Q&A [original thread]
Removed an Off Topic post.
- by ISD Max Trix - at 2017.03.23 15:17:31
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8. 0.01 isking - in EVE New Citizens Q&A [original thread]
The use of bots will get you perma-banned from EVE online.
- by ISD Max Trix - at 2017.03.11 22:27:40
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9. Test server how do i test - in EVE New Citizens Q&A [original thread]
Singularity is a testing server. It operates based on the needs of the developer. Its not a test server for players. It IS a test server for CCP to try out different features and patches. Players are invited to Singularity to add real world condit...
- by ISD Max Trix - at 2017.01.29 23:26:45
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10. "We wonGÇÖt allow Alphas to extract skills in the Alpha set" - in EVE New Citizens Q&A [original thread]
https://community.eveonline.com/news/dev-blogs/introducing-clone-states-and-the-future-of-access-to-eve-online/
If you review the above dev blog, they list the skills each Alpha can train. Note there was some skill adjustments since then. That...
- by ISD Max Trix - at 2017.01.17 19:23:43
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11. When should I risk Low-Sec? - in EVE New Citizens Q&A [original thread]
Low-Sec is generally a high activity area. So you will have to go back to the age old rule. Can I afford to replace it? Is it worth the risk? Have you tried going into low sec in a cheap fit and setting up safe spots and perches? Seeing how popul...
- by ISD Max Trix - at 2017.01.16 18:12:38
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12. FC's lying about being NewBro friendly. - Bombers Bar response - in EVE New Citizens Q&A [original thread]
Quote: 26. Re-opening locked topics is prohibited. Recreating or re-opening a thread that has been closed by a moderator is prohibited. Threads that have been closed by a moderator have been closed for the benefit of the community. Re-opening...
- by ISD Max Trix - at 2017.01.12 20:35:36
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13. Already stuck in the Alpha Clone Tutorial - in EVE New Citizens Q&A [original thread]
Memphis Baas wrote: The system is randomly picked (which is why the voice-over actor doesn't actually say its name), and can be several jumps away. May be Trosserre. You should have a link to it on the left side of the screen, under Operations...
- by ISD Max Trix - at 2017.01.06 14:24:00
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14. Failed Transaction , Money Lost and NO ANSWER FROM CUSTOMER SUPPORT ... - in EVE New Citizens Q&A [original thread]
Account Issues are considered priority tickets and are handled on a level higher than GM's. While ticket times vary, please note that transaction issues such as this require a lot of back and forth between Paypal and CCP which could be why your re...
- by ISD Max Trix - at 2016.12.28 16:12:46
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15. Buying ISK - in EVE New Citizens Q&A [original thread]
Quote: 22. Posting regarding RMT (Real Money Trading) is prohibited. Posts discussing, linking to, or advertising RMT, including but not limited to the sale of in game items, assets, currency, characters or game accounts for real life money a...
- by ISD Max Trix - at 2016.12.22 02:35:41
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16. Corporation Services - ALT-T Confidential Services LLC - in EVE New Citizens Q&A [original thread]
This thread is being locked as Off Topic. New Citizen Q&A - "This forum is specifically designed to provide a platform for those who are new to the EVE community to ask questions and learn more about EVE. " This is not the section to adve...
- by ISD Max Trix - at 2016.12.21 20:30:54
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17. Complaints - Were is the section? - in EVE New Citizens Q&A [original thread]
https://support.eveonline.com/hc/en-us
For ISD and GM complaints file under the Community Team topic.
- by ISD Max Trix - at 2016.12.21 20:26:24
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18. Joining Dust 514 Corp - in EVE New Citizens Q&A [original thread]
If you owned the corp, file a ticket with all information possible and a GM may be able to salvage the name. No guarantees. Ticket times are a bit long at the moment so you will not get a quick response.
- by ISD Max Trix - at 2016.12.07 03:49:18
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19. **** this game - in EVE New Citizens Q&A [original thread]
Trolling is prohibited.
- by ISD Max Trix - at 2016.12.05 02:04:24
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20. Sticky:Buddy invites and rewards from other players - in EVE New Citizens Q&A [original thread]
I have removed several post. You are reminded that you may only have one advert per page. Players violating this rule will lose their posting privileges.
- by ISD Max Trix - at 2016.12.05 01:50:32
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