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Thread Statistics | Show CCP posts - 1 post(s) |
Thebriwan
LUX Uls Xystus
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Posted - 2009.07.31 08:11:00 -
[1]
It seems that since very early today (2 or 3 o'clock) no connections to eveonline.com or TQ are possible. On the german eve site some people have described the same problems - they have all the same ISP: Kabel Deutschland. We have made parallel calls to their support - but without any changes so far. I will do a eve petition too.
I have this problem at home but can post from work.
Regards Thebriwan
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Merkur Avar
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Posted - 2009.07.31 09:17:00 -
[2]
Edited by: Merkur Avar on 31/07/2009 09:17:22 I can confirm that it is not possible to log into the game. The website is accessible for some reason.
I'm using Kabel Deutschland as well...
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TBone Castro
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Posted - 2009.07.31 11:05:00 -
[3]
Same Problem here. since today 02:00 CET the Conn to Eve (website and server)is broken. allready raised a problem ticket at KD but no response so far. As TQ and EvE-website are reachable from various ISP's but KD i guess they, as usual, borked some stuff right again without knowing what they are doing.
Regards TBone
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Thebriwan
LUX Uls Xystus
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Posted - 2009.07.31 13:58:00 -
[4]
I've just got a recall from Kabel Deutschland. They know about the defect. They know that it's network wide. But they cannot tell what the problem is. And they do not know when it will be fixed
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xionyx
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Posted - 2009.07.31 14:07:00 -
[5]
Same Here,
from my HomeComputer wich is accesible for me trough VNC i can not Surf to eve-online.com or Login to Tranquility or Singularity.
Hope they fix this soon.
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Kaeljen Dae
Minmatar Lunatic Asylum
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Posted - 2009.07.31 15:26:00 -
[6]
According to Kabel Deutschland the problem is not with them. My mate who can't come online says that Kabel Deutschland's custome support has tried accessing www.eveonline.com from another, independent network from Kabel Deutschland's and still they could not establish a connection.
Can't the problem be on CCP's side
Obviously both companies will at first deny it's their own problem... nonetheless it would help if BOTH cooperated on helping their common customers.
Thanks in the name of those affected by the issue, Kaeljen Dae
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Lakut
EmpiresMod
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Posted - 2009.07.31 16:57:00 -
[7]
Same problem, getting around it atm by tunneling through Uni.
I'd like to add that before connections were completely out, I first had a disconnect, couldn't log in for 5-10 minutes, managed to log in and get my main and my prober back out of that low-sec system that I got in through a wormhole and afked another couple minutes before logging. It was completely out when I decided to have a look at my market orders before going to bed like half an hour later.
Anyway, gonna leave a support ticket at KDG as well and hope it gets resolved soon. Most importantly, the issue is that this is already my signature. ---------- You get a wonderful view from the point of no return. |
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CCP Fallout
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Posted - 2009.07.31 16:57:00 -
[8]
please see this thread: Linkage
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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Sawtooth Obleron
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Posted - 2009.08.01 11:01:00 -
[9]
Eve is now running with Kabel Deutschland!
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