Pages: [1] 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 .. 26 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 6 post(s) |
Veritas Titan
StarHug
2
|
Posted - 2012.05.30 05:36:00 -
[1] - Quote
I was getting constant disconnects and figured i'd try a few things to see if it would fix it. the first thing i did was reset my modem and my router. then i set up a VPN to the UK since im from the states. so far, i haven't gotten disconnected yet. |
Vincent Athena
V.I.C.E. Comic Mischief
687
|
Posted - 2012.05.30 18:41:00 -
[2] - Quote
I reset them both as well, but not the VPN thing. That was sufficient to eliminated the issue. http://vincentoneve.wordpress.com/ |
Veritas Titan
StarHug
2
|
Posted - 2012.05.31 03:15:00 -
[3] - Quote
I turned off VPN to test and was disconnected 10 minutes into the game. VPN fixes the problem, at least for me. |
Chu SumTuat SumTuat
Federation Of Royal Tuatmonkeys
0
|
Posted - 2012.06.01 01:34:00 -
[4] - Quote
Veritas Titan wrote:I turned off VPN to test and was disconnected 10 minutes into the game. VPN fixes the problem, at least for me.
VPN should not fix your problem, the problem is with CCP.....dont patch things up for them. |
Veritas Titan
StarHug
2
|
Posted - 2012.06.01 07:54:00 -
[5] - Quote
Chu SumTuat SumTuat wrote:Veritas Titan wrote:I turned off VPN to test and was disconnected 10 minutes into the game. VPN fixes the problem, at least for me. VPN should not fix your problem, the problem is with CCP.....dont patch things up for them.
im not gonna sit through constant disconnects waiting for them to fix a problem that they may never even fix. if your in the states, i would suggest trying this out, its cheap, and it works. |
|
CCP Goliath
C C P C C P Alliance
474
|
Posted - 2012.06.01 10:28:00 -
[6] - Quote
Chu SumTuat SumTuat wrote:Veritas Titan wrote:I turned off VPN to test and was disconnected 10 minutes into the game. VPN fixes the problem, at least for me. VPN should not fix your problem, the problem is with CCP.....dont patch things up for them.
If VPN is fixing the problem then it sounds like the issue is ISP based. I have asked those who submitted bug reports on this issue to confirm their location and ISP but neither of them have gotten back to me yet. If others experiencing the problem can do likewise it will help us confirm one way or the other. CCP Goliath | QA Director | @CCP_Goliath |
|
Traleena
Compression Inc.
0
|
Posted - 2012.06.01 11:22:00 -
[7] - Quote
I get closed socket errors as well but only on my laptop. I have never had the issue with my desktop. My ISP is Time Warner Roadrunner based in North Texas. |
Ru3en
Outer Ring Expansions ROL.Citizens
0
|
Posted - 2012.06.04 13:14:00 -
[8] - Quote
Veritas Titan wrote:I set up a VPN to the UK since im from the states. so far, i haven't gotten disconnected yet.
how did you do this? can you give me some kind of setting/klick-by-klick advise pls?
|
Byrrssa Crendraven
Shadow Knight Industries
3
|
Posted - 2012.06.05 05:14:00 -
[9] - Quote
If the VPN solved your connection issue...it sounds like it might be one of a router in your direct route that has an issue. The vpn would allow you to bypass it. |
Sione Tolutau
SST Inc. Lemniskate
0
|
Posted - 2012.06.05 08:50:00 -
[10] - Quote
Hi guys sorry I've posted this in another thread but I am having the exact same issue Location: New Zealand ISP: slingshot
I don't have any packet loss when it happens for me. ping -t was this at all times from log in to "Socket was closed": Reply from 87.237.38.200: bytes=32 time=301ms TTL=108
and tracert was this:
2 11 ms 11 ms 11 ms cpiak1-l9-G-internet.tranzpeer.net [202.180.81.32] 3 12 ms 10 ms 11 ms vlan93-cpcak3-e1.tranzpeer.net [202.180.76.68] 4 11 ms 11 ms 10 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49] 5 44 ms 11 ms 12 ms x7-1-0-101.akbr5.global-gateway.net.nz [202.50.234.61] 6 12 ms 11 ms 12 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77] 7 12 ms 12 ms 11 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.37] 8 135 ms 142 ms 136 ms xe7-0-0.labr5.global-gateway.net.nz [202.50.232.18] 9 168 ms 167 ms 173 ms ae1-3.sjbr2.global-gateway.net.nz [203.96.120.94] 10 167 ms 169 ms 149 ms ae0.pabr4.global-gateway.net.nz [203.96.120.74] 11 169 ms 168 ms 138 ms vlan60.csw1.SanJose1.Level3.net [4.69.152.62] 12 146 ms 147 ms 149 ms vlan60.csw1.SanJose1.Level3.net [4.69.152.62] 13 141 ms 141 ms 211 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186] 14 208 ms 211 ms 205 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46] 15 220 ms 209 ms 212 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46] 16 274 ms 208 ms 208 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77] 17 285 ms 278 ms 284 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130] 18 274 ms 273 ms 278 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130] 19 * 273 ms 277 ms ae-2-52.edge4.London1.Level3.net [4.69.139.106] 20 278 ms 283 ms 302 ms srv248-e.ccp.cc [87.237.36.248] 21 305 ms 311 ms 307 ms srv248-e.ccp.cc [87.237.36.248] 22 307 ms 302 ms 312 ms srv200-g.ccp.cc [87.237.38.200]
hope this helps.. |
|
|
CCP Sputnik
C C P C C P Alliance
49
|
Posted - 2012.06.05 10:31:00 -
[11] - Quote
Sione Tolutau wrote:Hi guys sorry I've posted this in another thread but I am having the exact same issue Location: New Zealand ISP: slingshot
I don't have any packet loss when it happens for me. ping -t was this at all times from log in to "Socket was closed": Reply from 87.237.38.200: bytes=32 time=301ms TTL=108
and tracert was this:
2 11 ms 11 ms 11 ms cpiak1-l9-G-internet.tranzpeer.net [202.180.81.32] 3 12 ms 10 ms 11 ms vlan93-cpcak3-e1.tranzpeer.net [202.180.76.68] 4 11 ms 11 ms 10 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49] 5 44 ms 11 ms 12 ms x7-1-0-101.akbr5.global-gateway.net.nz [202.50.234.61] 6 12 ms 11 ms 12 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77] 7 12 ms 12 ms 11 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.37] 8 135 ms 142 ms 136 ms xe7-0-0.labr5.global-gateway.net.nz [202.50.232.18] 9 168 ms 167 ms 173 ms ae1-3.sjbr2.global-gateway.net.nz [203.96.120.94] 10 167 ms 169 ms 149 ms ae0.pabr4.global-gateway.net.nz [203.96.120.74] 11 169 ms 168 ms 138 ms vlan60.csw1.SanJose1.Level3.net [4.69.152.62] 12 146 ms 147 ms 149 ms vlan60.csw1.SanJose1.Level3.net [4.69.152.62] 13 141 ms 141 ms 211 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186] 14 208 ms 211 ms 205 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46] 15 220 ms 209 ms 212 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46] 16 274 ms 208 ms 208 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77] 17 285 ms 278 ms 284 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130] 18 274 ms 273 ms 278 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130] 19 * 273 ms 277 ms ae-2-52.edge4.London1.Level3.net [4.69.139.106] 20 278 ms 283 ms 302 ms srv248-e.ccp.cc [87.237.36.248] 21 305 ms 311 ms 307 ms srv248-e.ccp.cc [87.237.36.248] 22 307 ms 302 ms 312 ms srv200-g.ccp.cc [87.237.38.200]
hope this helps..
Thank you Sione Tolutau.
I wanted to highlight your post to show people which information they should include in their petitions about the socket closed issue. Having all this information makes it a lot easier for us to figure out who, in this long trace, is responsible for dropping the ball/package.
PS. You might not see the package loss via ping -t if only packages within specific port rages get dropped. CCP Sputnik | Software Engineer | Team Undone Unit |
|
Severity 911
Raven Procurement and Industrial Profiteering
0
|
Posted - 2012.06.05 14:24:00 -
[12] - Quote
c'mon CCP, this problem dates back four years, it should have been dealt with a long time ago... if it helps i was connected to the same wireless network the other day with a mate and i got the socket close and he didnt. We were both using laptops and yet i got the error whilst he kept playing. One laptop (that was fine) was a medion erazer, the other (which has the problems) is an acer aspire. Both have nvidia gfx cards (i know its a connection problem but its worth saying anyway). I think its time CCP finally dealt with this four years down the line... Otherwise its a great game, good job with it. |
Lord Helghast
Intergalactic Syndicate Nulli Secunda
98
|
Posted - 2012.06.05 15:36:00 -
[13] - Quote
will throw my hat in the ring here, since Inferno i have had 8 disconnects for a closed socket, prior to inferno i never even knew this window existed. And now i get disconnected and oddly get 2 popups at the same time for the error every time lol |
|
CCP Habakuk
C C P C C P Alliance
209
|
Posted - 2012.06.05 16:43:00 -
[14] - Quote
Lord Helghast wrote:will throw my hat in the ring here, since Inferno i have had 8 disconnects for a closed socket, prior to inferno i never even knew this window existed. And now i get disconnected and oddly get 2 popups at the same time for the error every time lol
The window for the disconnect is new with Inferno - before Inferno your client restarted automatically after being disconnected (without giving a reason on what happened). Getting 2 popups at the same time might be a (minor) bug - please make a screenshot the next time this happens and attach it to a bugreport (please add my name in the subject of the bugreport). CCP Habakuk | EVE Quality Assurance | Team Gridlock Writing bug reports | Mass tests
|
|
Sladd Manos
The Drunken Empire Fatal Ascension
0
|
Posted - 2012.06.07 02:22:00 -
[15] - Quote
I was also having this issue. I tried restarting my laptop, modem, and router, none of that helped. I realized I began having the problem after I started using steam. I opened task manager and steam was running in the background. Ended that process and havent had the error since. |
|
CCP Sputnik
C C P C C P Alliance
52
|
Posted - 2012.06.07 11:05:00 -
[16] - Quote
Sladd Manos wrote:I was also having this issue. I tried restarting my laptop, modem, and router, none of that helped. I realized I began having the problem after I started using steam. I opened task manager and steam was running in the background. Ended that process and havent had the error since.
Can somebody else verify that Steam is causing Close Socket errors? CCP Sputnik | Software Engineer | Team Undone Unit
My EVElopedia Talk My Broadcast Log |
|
Sione Tolutau
SST Inc. Lemniskate
0
|
Posted - 2012.06.08 07:09:00 -
[17] - Quote
Hi guys, fyi no steam on this machine so for me it's not an issue.
Cheers |
Tameem ahmad
Stavrouski Federation
0
|
Posted - 2012.06.08 16:37:00 -
[18] - Quote
i am getting the same problem every time i sign in closed socket pop up and two restart or quit options , i just started playing the game and I'm liking it I'm already in a corporation but so far i can't even play and i have to restart the client 5 to 10 times to start the game and when it starts sometimes this error comes up , so... please tell me what to do in order to play the game that i payed for :) thanx |
Forger Lanis
The Augen Nation.
0
|
Posted - 2012.06.08 17:25:00 -
[19] - Quote
I've had this problem for a month wether I am running a vpn or not seems to make no difference. Today I was disconnected 8 times during two hours.
From mid January up until a month ago I did not have a single disconnect and everything but EVE works flawlessly, other games apps etc. so I doubt it's my PC.
The strange thing is that some days I can play without any problems but the next the socket error is back. |
Hans Tria
Dark Matter Inc
7
|
Posted - 2012.06.12 01:56:00 -
[20] - Quote
This problem has been occurring for me since the last inferno patch. (approximately 2 weeks now).
It happens to my laptop (MacBook Pro on wireless network) and my desktop (PC wired connection). It has been happening every few hours.
My ISP is Comcast and I am based on the West Coast, U.S. |
|
|
CCP Sputnik
C C P C C P Alliance
55
|
Posted - 2012.06.12 10:25:00 -
[21] - Quote
CCP Sputnik wrote:Can somebody else verify that Steam is causing Close Socket errors?
CCP Sputnik | Software Engineer | Team Undone Unit
My EVElopedia Talk My Broadcast Log |
|
Nianah
Center for Advanced Studies Gallente Federation
0
|
Posted - 2012.06.12 12:27:00 -
[22] - Quote
Happens to me once or twice per week now, only in the evenings. If it happens, then the whole server ip address becomes unreachable for a short timeframe (sometimes seconds, sometimes minutes). Might be some carrier issue.
No steam btw. |
WilliamMays
Stuffs Inc.
9
|
Posted - 2012.06.12 18:50:00 -
[23] - Quote
CCP Goliath wrote:Chu SumTuat SumTuat wrote:Veritas Titan wrote:I turned off VPN to test and was disconnected 10 minutes into the game. VPN fixes the problem, at least for me. VPN should not fix your problem, the problem is with CCP.....dont patch things up for them. If VPN is fixing the problem then it sounds like the issue is ISP based. I have asked those who submitted bug reports on this issue to confirm their location and ISP but neither of them have gotten back to me yet. If others experiencing the problem can do likewise it will help us confirm one way or the other.
Im on century link in nevada, and yes century link is the worst ISP i have had in 15 years online. However, this socket close problem only started with inferno. Before inferno, I would get disconnected on 1 or 2 clients maybe once a week (this was similar to my time on cox cable internet). Since inferno, all my clients get the closed socket at the same time, several times a day.
titan tracking, mineral changes, incursion updates, none of that matters if i cant actually stay logged in
--edit and no steam |
Forger Lanis
The Augen Nation.
0
|
Posted - 2012.06.12 19:43:00 -
[24] - Quote
The problem is the same for me wether I use my vpn or not, yesterday I thought the problems might have gone away since I could play all afternoon but today I get this error every 3 min, I can't even stay on long enough to dock, this is completely unacceptable. |
ShenanigansBus
Blue Republic RvB - BLUE Republic
0
|
Posted - 2012.06.13 01:27:00 -
[25] - Quote
I'm having the same issue with the double socket closed pop-ups appearing. I'm also running 1 to 3 clients at a time but the issue happens regardless of how many are running and only happens to 1 and the others continue normally. It is making the game nearly unplayable because it is happening too frequently to risk trying to PvP in a decent ship/clone. |
Aquieous
Deus Fictus
0
|
Posted - 2012.06.13 06:51:00 -
[26] - Quote
Tried stopping Steam and every other internet-connected service, didn't help. I get the double socket closed error about once every half hour or so on average, and it's been happening ever since I got back into EVE two weeks ago. Essentially unplayable. |
Zsola
Facta Non Verba
0
|
Posted - 2012.06.13 13:35:00 -
[27] - Quote
Same disconnect error here, no other sing, juts out of the blue it says: "socket closed".
Also, it is completely random, last night it was ok - for hours - , today morning also, but after dt i cant even log in long enough to check on PI ...
And no error log, since nothing happening, it just disconnects. |
|
CCP Sputnik
C C P C C P Alliance
56
|
Posted - 2012.06.13 13:41:00 -
[28] - Quote
Thanks guys for testing if Steam caused trouble, I will poke people about this again. Sorry there is not a lot I personally can do about this issue . CCP Sputnik | Software Engineer | Team Undone Unit
My EVElopedia Talk My Broadcast Log |
|
Forger Lanis
The Augen Nation.
0
|
Posted - 2012.06.13 18:29:00 -
[29] - Quote
For the record I am not using Steam and it's seems quite a few others don't either so it doesn't seem limited to that. |
Mekhana
Spiritus Draconis Sicarius Draconis
466
|
Posted - 2012.06.13 21:06:00 -
[30] - Quote
I'm using Steam and get socket closeds but I'm not sure if it's related. |
|
|
|
|
Pages: [1] 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 .. 26 :: one page |
First page | Previous page | Next page | Last page |