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Thread Statistics | Show CCP posts - 1 post(s) |
WarlordKane
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Posted - 2009.10.07 08:17:00 -
[1]
Here is all the emails I have received from both parties.
Full Message ViewRE: pass word [20090831-1682782-54EA1360] From: "[email protected]" <[email protected]>View To: [email protected]
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Petition: pass word
You can follow up on your petition on: http://support.eve-online.com/Pages/Petitions/PetitionDetails.aspx?20090831-1682782-54EA1360
2009.10.03 17:23:00 GM Zworm ------------------------------------------------------------------------ Hi,
There is nothing wrong with owning more than one account. He has access to the sakalence character because he has been paying for him for a long period of time and developing it during that time. This makes him the legal owner according to our policies in these matters.
Best regards, Senior GM Zworm EVE Online Customer Support Team
2009.10.02 20:45:00 GM Zworm ------------------------------------------------------------------------ Hi,
Yes it is true. Otherwise this petition would never have existed. You will not get the characters back and we cannot refund the payments as these accounts were used during this time.
Best regards, Senior GM Zworm EVE Online Customer Support Team
2009.10.02 13:35:00 GM Zworm ------------------------------------------------------------------------ Hi,
The facts are that you did not keep your account details safe and secure. Also, another player paid for the account in question for a length of time and therefore, as he has been developing the character for this time, we consider him the owner of the character. This is our final word on this.
Best regards, Senior GM Zworm EVE Online Customer Support Team
2009.10.02 08:14:00 WarlordKane ------------------------------------------------------------------------ We have also being paying for them accounts. Ok why is it that you cannot give back christopher2473 ie jama and Dwarveman ie the legionnaire yet he keeps garydwyer2001 ie sakulace. why?? when we have proofen everything?<br><br>He stole them account full stop. you see that.<br>
2009.10.01 19:33:00 GM Zworm ------------------------------------------------------------------------ Hi,
We will not be able to return those characters to you as the account has been in use and being paid for by another person and we therefore consider him the rightful owner of the characters.
Best regards, Senior GM Zworm EVE Online Customer Support Team
2009.09.30 13:42:00 GM Zworm ------------------------------------------------------------------------ Hi,
Those characters will remain on the banned accounts and not used again. I'm sorry but this is what sometimes happens when issues of this nature arise. It was my understanding that you had gained access to the garydwyer2001 account, through contacting the player that last used it.
Best regards, Senior GM Zworm EVE Online Customer Support Team
2009.09.29 18:45:00 WarlordKane ------------------------------------------------------------------------ look its not the kit but its the charactors I want back and the time and money I have spent doing it. take all his equipment from legionnaire and jama I need these back and sak to
2009.09.29 18:13:00 WarlordKane ------------------------------------------------------------------------ Hi <br><br>We still have not the password to garydwyer2001 account and I still belive that Sakulace as been take or s*** from that account.<br><br>I need you to change the password and to tell me the newone please or at least email it to me
2009.09.29 17:36:00 GM Zworm ------------------------------------------------------------------------ Hi,
We now have all the information from both ends we believe and it looks like you were indeed paying for the accounts all along. However, due to the complications here, we have decided to remove these characters from the game
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Dorian Wylde
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Posted - 2009.10.07 08:19:00 -
[2]
You know its against the forum rules to post anything about petitions, and GM correspondence?
Just so you understand why this post will be deleted soon.
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Cadde
Gallente FireworX
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Posted - 2009.10.07 08:25:00 -
[3]
So instead of doing the right thing as escalating it to a senior GM you post the conversations here? Now you've invalidated your "right" to regain access to your characters completely. Good luck with that now!
Also, the characters/accounts that you pay "rent" for is CCP's property and they have the final say on whats kept on the server and whats not. You agreed to this when you paid your subscription fee and logged into the game. As does every player!
You have been nerfed and this isn't the correct way to fix the problem!
My opinions belong to me, you can't have them!
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Intense Thinker
Minmatar
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Posted - 2009.10.07 08:31:00 -
[4]
I preferred the self-pwning thread where the guy sold a character then accidentally transferred his main to the buyer
Originally by: Hamshoe
Don't **** down my back and tell me it's raining.
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Kaar
Rionnag Alba
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Posted - 2009.10.07 08:33:00 -
[5]
im reading your petition history and lolling, you probably shouldnt have posted that bit
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WarlordKane
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Posted - 2009.10.07 08:35:00 -
[6]
Its only right to stop this from happening again.
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Vaal Erit
Science and Trade Institute
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Posted - 2009.10.07 08:36:00 -
[7]
Looks like password and account sharing to me. You and all of your accounts should be perma-banned.
Originally by: CCP Whisper So you're going to have to do some actual thinking with regards to hull components and their capabilities instead of copying some cookie-cutter setup. Cry some more.
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Needa3
Minmatar BURN EDEN
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Posted - 2009.10.07 08:36:00 -
[8]
Originally by: Dorian Wylde You know its against the forum rules to post anything about petitions, and GM correspondence?
Just so you understand why this post will be deleted soon.
although him posting here is wrong, he does have a point when it comes to CCP having their own rules and no transparency in their internal policies. This leaving the players with randomized "solutions" to their problems and CCP hiding behind a very obscure curtain of rules and policies
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Kaar
Rionnag Alba
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Posted - 2009.10.07 08:40:00 -
[9]
Originally by: WarlordKane Its only right to stop this from happening again.
Right, yeah, and how does posting all your details like date of birth, name, credit card numbers etc help this goal?
Quote: Sent - 9/22/2009 6:18:00 PM I have also notified the police to look into this and have sent them your UK address. This is stealing
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Janice Jankowski
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Posted - 2009.10.07 08:50:00 -
[10]
Yo dawg, I herd you like your identity stolen
(not going to do it, but look at howmany details are available to us).
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Estel Arador
Minmatar AFK
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Posted - 2009.10.07 08:50:00 -
[11]
Originally by: Needa3 although him posting here is wrong, he does have a point when it comes to CCP having their own rules and no transparency in their internal policies. This leaving the players with randomized "solutions" to their problems and CCP hiding behind a very obscure curtain of rules and policies
From the petition responses it's clear that OP was involved in account trading by sharing/exchanging logins and passwords.
The EULA is pretty clear on the matter: - "You may not obtain, attempt to obtain, use or attempt to use the password of anyone else." - "You are not permitted to transfer your account to another person." It doesn't get any more unambiguous than that...
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Janice Jankowski
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Posted - 2009.10.07 09:02:00 -
[12]
Originally by: Estel Arador
Originally by: Needa3 although him posting here is wrong, he does have a point when it comes to CCP having their own rules and no transparency in their internal policies. This leaving the players with randomized "solutions" to their problems and CCP hiding behind a very obscure curtain of rules and policies
From the petition responses it's clear that OP was involved in account trading by sharing/exchanging logins and passwords.
The EULA is pretty clear on the matter: - "You may not obtain, attempt to obtain, use or attempt to use the password of anyone else." - "You are not permitted to transfer your account to another person." It doesn't get any more unambiguous than that...
I agree, after the OP complained, they shut down both accounts - for that reason
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CCP Navigator
C C P C C P Alliance
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Posted - 2009.10.07 09:55:00 -
[13]
Thread locked.
Please do not post private correspondence from CCP.
Navigator Senior Community Representative CCP Hf, EVE Online
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El'Niaga
Minmatar Republic Military School
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Posted - 2009.10.07 09:57:00 -
[14]
Listen you might as well give up on this.
You publicly so much as admitted in past threads that you shared the password with a third party who shared it with this party.
As such you violated the EULA.
Yes I know that you had to be deployed as a member of the armed services but at the same time you could have chosen to let the account lay fallow that time and you'd still have them but you didn't do that.
I know its hard to do but this is a game, I'd let it go. As harsh as that sounds beating yourself up emotionally is just doing more harm.
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