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Napolitanka
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Posted - 2010.01.28 00:34:00 -
[1]
Greetings,
I've been playing EVE for 2 years now, and my cousin has finally joined us. His trial expired 4 days ago, and I've been trying to pay for his subscription, but it seems impossible.
Here's the situation: My cousin is in Macedonia, I'm in the Netherlands. I pay for my own account through DirectDebit, and everything works fine. I try logging in with my cousin's account, select DirectDebit, fill out all the forms, and no matter what I write in them, each and every single time I get "NO VALID PROVIDERS FOUND FOR COMBINATION MERCHANTID: ****, PAYMENTPRODUCT: ***, COUNTRYCODE: NL, CURRENCYCODE: USD." I tried making the payment from over there, here, changing the account details into my own name and such, I tried hiding behind proxies, but I still get the same nonsensical message every time and again.
Does anybody have the slighest clue what is going on here? I find this quite bizarre tbh, and I don't understand this. He doesn't have viable payment options in his country, while I have, and want to pay for him, so this shouldn't be this much of trouble... :?
Regards
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Ki Tarra
Ki Tech Industries
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Posted - 2010.01.28 03:33:00 -
[2]
Edited by: Ki Tarra on 28/01/2010 03:33:01 You will need to file a petition to get assistance with this issue.
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Jojo Redana
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Posted - 2010.01.28 07:14:00 -
[3]
Buy a 60d GTC and send the code for him. Or give him a plex every month ingame.
-- I'm lost in space |
Serpents smile
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Posted - 2010.01.28 09:35:00 -
[4]
Originally by: Napolitanka Greetings,
I try logging in with my cousin's account,
Regards
Ups....
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nantaki
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Posted - 2010.01.28 10:01:00 -
[5]
Originally by: Napolitanka Greetings,
Here's the situation: My cousin is in Macedonia, I'm in the Netherlands.
Regards
theres your problem right there.Macedonia is a region of Greece not a country.Try FYROM or Skopia.Unless he really is in Macedonia in which case his country is Greece.
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Velinkata
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Posted - 2010.01.28 15:44:00 -
[6]
Edited by: Velinkata on 28/01/2010 15:44:51
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Napolitanka
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Posted - 2010.01.28 15:46:00 -
[7]
Originally by: Jojo Redana Buy a 60d GTC and send the code for him. Or give him a plex every month ingame.
I can buy plex right now ingame, but afaik, I can't upgrade a trial account to subscription with a plex....and I can't afford to lose 260 mil over it, cause that happens to be all the money I have atm. :)
If plex allows for a trial to be upgraded to subscription, that would be great. Does anybody have experience with this?
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Avo Daith
Mentors Administration
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Posted - 2010.01.28 15:54:00 -
[8]
Originally by: Napolitanka
Originally by: Jojo Redana Buy a 60d GTC and send the code for him. Or give him a plex every month ingame.
I can buy plex right now ingame, but afaik, I can't upgrade a trial account to subscription with a plex....and I can't afford to lose 260 mil over it, cause that happens to be all the money I have atm. :)
If plex allows for a trial to be upgraded to subscription, that would be great. Does anybody have experience with this?
Yes, you can upgrade with Plex. You used to have to petition to get your free buddy time applied but that seems to have been sorted out. You can also buy Plex from CCP for your account and transfer them to him, if you're short of Isk. _________________________ Join Channel 'Mentors' for PVP and PVE help and advice ingame without changing corps. Click Channels and Mailing lists > Channels > Join > Mentors |
Napolitanka
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Posted - 2010.01.28 16:16:00 -
[9]
Originally by: Avo Daith
Originally by: Napolitanka
Originally by: Jojo Redana Buy a 60d GTC and send the code for him. Or give him a plex every month ingame.
I can buy plex right now ingame, but afaik, I can't upgrade a trial account to subscription with a plex....and I can't afford to lose 260 mil over it, cause that happens to be all the money I have atm. :)
If plex allows for a trial to be upgraded to subscription, that would be great. Does anybody have experience with this?
Yes, you can upgrade with Plex. You used to have to petition to get your free buddy time applied but that seems to have been sorted out. You can also buy Plex from CCP for your account and transfer them to him, if you're short of Isk.
Just to make sure: I can buy the plex, and that plex is a GTC in itself? His trial time has expired, so I can't log in to his charactre, so I have to buy plex through my own account, and then enter the plex code on the eve-online site.
I was under the assumption that plex isn't a code, so therefore you couldn't upgrade your trial, cause you needed a gtc for it...
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Slapchop Gonnalovemynuts
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Posted - 2010.01.28 16:20:00 -
[10]
The 60 day GTC is the code you enter on the website, a PLEX is the in-game item which is 1 half of a 60 day GTC. If you want to use the in-game item you need to petition to have his account reactivated for a day so that he can apply the PLEX. If you have an actual GTC code (say you bought one from shatteredcrystal for example, and they emailed it to you), then you can log in to the account management for his account and apply the code, giving him 60 days of play time. --------------------------------------------
Quote: EVE-Online... Too rough for ya? Don't like it? GTFO...
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Amy Platt
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Posted - 2010.01.28 17:14:00 -
[11]
Macedonia is also a country which was part of the old Yugoslavia, the Greek region of Macedonia is different.
As others have suggested PLEXes are probably your best bet.
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nantaki
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Posted - 2010.01.28 17:46:00 -
[12]
from your link: it was admitted under the provisional reference of the former Yugoslav Republic of Macedonia,[3][4] sometimes abbreviated as FYROM. so dont try to confuse people again or no europe for you...again.
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Napolitanka
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Posted - 2010.01.28 17:54:00 -
[13]
Thanks for the help; I'm going to get a GM to reactivate for 1 day, as that seems to be the best/fastest solution.
PS: if any expert (from CCP?) eyeballs over this thread, I'd appreciate some light being shed over the "no valid provider found" issue. The account being created under Macedonian IP/localization should not be a barrier to letting it be paid from any other country, but maybe there is a logical explanation for this, which I'm honestly curious about. :-)
Greetings, Napolitanka
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nantaki
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Posted - 2010.01.28 18:03:00 -
[14]
Your problem is you try to add a country that doesnt exist.Officialy(to the world)Macedonia is a greek region,so you cant use it as a country.Try FYROM it ll probably work;)
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Estel Arador
Minmatar Estel Arador Corp Services
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Posted - 2010.01.28 19:55:00 -
[15]
Originally by: nantaki Your problem is you try to add a country that doesnt exist.Officialy(to the world)Macedonia is a greek region,so you cant use it as a country.Try FYROM it ll probably work;)
Your problem is that you care so much about this issue (apparently, weirdly, and irrationally) that you fail to do what is most important, and that's thinking. A quick check of the account management page learns that a drop-down list is used and that it thus is impossible to select a countryname which does not exist.
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Maurospanthiras
The Scope
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Posted - 2010.01.28 21:25:00 -
[16]
Edited by: Maurospanthiras on 28/01/2010 21:26:42 I dont understand what is irrational in what i said?I ve noticed the error he was getting was some kind of combination of no payment options for country code.And since he said he used macedonia as a country i thought that would be the mistake.I havent been in the account management pages for a while so i figured you manually typed it.Apparently this isnt the case since when i loged there was indeed a drop down menu which correctly stated FYROM as a selection(apparently the good people of ccp know their geografy).So this couldnt have been the problem then.On the other hand if our friend and others like him stated his facts right instead of trying to pass his propaganda through the backdoor (for example saying that they used the correct term FYROM and not macedonia)it would be easier to understand his problem and help him.
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Estel Arador
Minmatar Estel Arador Corp Services
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Posted - 2010.01.28 22:22:00 -
[17]
Originally by: Maurospanthiras I dont understand what is irrational in what i said?
What's irrational is that you saw "Macedonia" and went straight for the "it doesn't exist that's the problem" argument without checking your facts (such as the fact that it's impossible to put in an invalid countryname thanks to the dropdown menu).
Originally by: Maurospanthiras drop down menu which correctly stated FYROM as a selection(apparently the good people of ccp know their geografy).
The good people of CCP probably just used some default list of all countries in the world. The correct name is Republic of Macedonia by the way, FYROM is only used where Greece and the Republic of Macedonia are in the same international organisation and EVE is many things but not an international organisation where countries are represented.
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Maurospanthiras
The Scope
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Posted - 2010.01.28 22:49:00 -
[18]
Originally by: Estel Arador
What's irrational is that you saw "Macedonia" and went straight for the "it doesn't exist that's the problem" argument without checking your facts (such as the fact that it's impossible to put in an invalid countryname thanks to the dropdown menu).
Not really i gave an honest response to what i thought was t he problem,sorry that i didnt triple validated my facts before posting a helpfull answer but lets be honest thats not really your problem:)
Originally by: Estel Arador
Originally by: Maurospanthiras drop down menu which correctly stated FYROM as a selection(apparently the good people of ccp know their geografy).
The good people of CCP probably just used some default list of all countries in the world. The correct name is Republic of Macedonia by the way, FYROM is only used where Greece and the Republic of Macedonia are in the same international organisation and EVE is many things but not an international organisation where countries are represented.
So let me get this str8 they used a default list of all countries in the world which was wrong?Is this what you re saying?Or maybe FYROM is indeed the correct name for their country which they didnt have any problem using when eve was released and all this republic of Macedonia is a new thing which you and others like you are trying to convince us its right and it was always like this?No thanks we have good memories.
Originally by: Estel Arador
Originally by: Maurospanthiras On the other hand if our friend and others like him stated his facts right instead of trying to pass his propaganda through the backdoor
I didn't know referring to a country by a shorthand for its name is 'propaganda'. Oftentimes parts of constitutional names are left out to make things simpler. 'America' is a quite common reference to the 'United States of America'. And do you ever refer to Mexico as 'United Mexican States'?
No but if i refered to mexico as the 51st state it would be wouldnt it?Thats the case here since the name of the country is the former Yugoslav Republic of Macedonia as recognized by the UN,and the shorthand to that is FYROM:)
they re all around us..... |
Estel Arador
Minmatar Estel Arador Corp Services
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Posted - 2010.01.28 23:14:00 -
[19]
Originally by: Maurospanthiras sorry that i didnt triple validated my facts before posting a helpfull answer
You didn't even single-validate your facts and the answer wasn't helpful at all.
Originally by: Maurospanthiras So let me get this str8 they used a default list of all countries in the world which was wrong?
Correct. Such a list is not authorative in any way, shape or form. Someone (who knows who) puts them together and it gets included in all kinds of software.
As for the rest of your post, no matter how you cut it the constitutional name is 'Republic of Macedonia'. None of your fallacious arguments will change that. I won't waste more words on that.
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nantaki
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Posted - 2010.01.28 23:39:00 -
[20]
Originally by: Estel Arador
Originally by: Maurospanthiras sorry that i didnt triple validated my facts before posting a helpfull answer
You didn't even single-validate your facts and the answer wasn't helpful at all.
it wasnt my facts that were wrong and since my answer was based on those facts i cant really be held accountable,o great internet sage:)
Originally by: Estel Arador
Originally by: Maurospanthiras So let me get this str8 they used a default list of all countries in the world which was wrong?
Correct. Such a list is not authorative in any way, shape or form. Someone (who knows who) puts them together and it gets included in all kinds of software.
So they are using an innacurate list by "a who knows who" in all kinds of unimportant software like,lets see,account management software wow they must be really bad at their jobs or you just dont have any idea what you re talking about again,o great internet sage:)
Originally by: Estel Arador
As for the rest of your post, no matter how you cut it the constitutional name is 'Republic of Macedonia'.
Well i could name myself president of France but unless France recognized me it wouldnt really mean anything would it?
Originally by: Estel Arador
None of your fallacious arguments will change that. I won't waste more words on that.
O I was waiting for this part,"the lets use big words to insult since we dont really have any valid arguments to say" To close this little debate Macedonia was,is and will always be Greek and no amount of propagandistic posts is going to change that.
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Akita T
Caldari Caldari Navy Volunteer Task Force
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Posted - 2010.01.29 05:47:00 -
[21]
Originally by: Napolitanka [...]COUNTRYCODE: NL, CURRENCYCODE: USD[...]
His country is (still?) considered by CCP as a country which pays in USD, but all your credit/debit cards are in Euro only, I can only assume. You'd probably need to get a credit/debit card which allows you to pay in USD too (via instant currency exchange), not only just in Euros (the way your cards seem to be).
Of course, if you were able to use the same credit/debit card before to pay something in USD, then I assume it's yet again just CCP's weird stuff at work - and you'd be better off just purchasing GTCs from wherever.
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ISellThingz
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Posted - 2010.01.29 09:31:00 -
[22]
Just buy a GTC and send him the code. Will save you the hassle of reactivating just to apply a plex.
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Marko Riva
Adamant Inc.
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Posted - 2010.01.29 10:25:00 -
[23]
Originally by: ISellThingz Just buy a GTC and send him the code. Will save you the hassle of reactivating just to apply a plex.
This, you can use direct debit on several sites that sell GTC, if you can't find any or have issues with it use gamecardwinkel.nl. They're great and they're fast.
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Napolitanka
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Posted - 2010.01.29 17:28:00 -
[24]
The petition to reactivate the trial account was answered almost immediately, and I got 2 days of free time. Bought a plex, activated it, job done. Nicely handled by CCP still, so I have no complaints on the service done.
On the DirectDebit GTC sites: I'm a scroogey bastard when it comes to buying GTC, and on the paypal/creditcard sites it's still 24Ç; 6Ç cheaper than the directdebit ones (let's hope the dollar won't grow stronger :P )
So again, thanks go out to CCP service and help on the forum. :-)
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