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Thread Statistics | Show CCP posts - 1 post(s) |
Nikki Deep
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Posted - 2010.04.18 05:05:00 -
[1]
Hi, ive had the following problem with eve support and like to rant about it here
the last week my 2nd account ran out of sub and i forget to use a plex on him ( he still got 3 on his char ).... i dont want to pay any extra money when i dont have to so i asked in help chat what to do !
I got an reply telling me i should write a support ticket and explaining what happend, so they give me one day free to activate the account again...
Well like always it took days for them to reply to my ticket. Well in fact, they didnt replied at all........
Couple of days later i tried to log into the account, didnt worked ofc. So i looked on the account main page and saw that my 2nd account really got activated !! WOW !! 2 DAYS AGO !! TELL ME PLZ WHAT IDIOTS WORK AT THIS PLACE ???
Just activating the account without telling me _ANYTHING_ about it, and without even sending me a msg that my account got activated...
Im not able to check everyday if the account got activated or not, why not just send a msg that they activate it on this and this day..
Anyways, im really ****ed now after i discovered this.. writing new support ticket now
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Yarinor
Capital Construction Research Pioneer Alliance
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Posted - 2010.04.18 06:00:00 -
[2]
Maybe check your spam filter.
Also.
ib4tl
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Iamien
Democracy of Klingon Brothers R.A.G.E
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Posted - 2010.04.18 06:04:00 -
[3]
Edited by: Iamien on 18/04/2010 06:05:43 Reactivation requests, whenever I have requested them have happened in less than 12 hours from request. Make sure to put billing as the topic, as those ALWAYS are given highest priority.
Don't rage. They will reactivate it again, they can easily see whether or not you logged in during the last reactivation.
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Nika Dekaia
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Posted - 2010.04.18 08:16:00 -
[4]
So, maybe there was a glitch and you did not get the notification (happened to me once as well) or you screwed up yourself (spamfilter, whatever). Stuff like that happens.
Ranting about such a minor thing on the forums and calling the GM staff idiots won't help and is rather pathetic.
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CCP Zymurgist
Gallente C C P
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Posted - 2010.04.18 15:16:00 -
[5]
Locking for ranting and discussing petitions on the forums.
Writing a another petition or replying to your old one are the best courses of action to take.
Zymurgist Community Representative CCP Hf, EVE Online Contact us |
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