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Thread Statistics | Show CCP posts - 1 post(s) |
Taua Roqa
Minmatar Sebiestor tribe
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Posted - 2010.05.03 02:32:00 -
[1]
can't log in on Taua or make a new character, and it's been ten days since I petitioned, this is a joke.
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Blane Xero
Amarr The Firestorm Cartel
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Posted - 2010.05.03 03:37:00 -
[2]
Originally by: Taua Roqa can't log in on Taua or make a new character, and it's been ten days since I petitioned, this is a joke.
Jokes are supposed to have punch lines. I fail to see the punchline in your post therefor it is not a joke. _____________________________________ Haruhiist since December 2008
Originally by: CCP Fallout :facepalm:
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Mavei
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Posted - 2010.05.03 11:10:00 -
[3]
You are not alone Taua. And I agree that EvE Online's Customer Support is a real joke.
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Abrazzar
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Posted - 2010.05.03 11:13:00 -
[4]
If you put it into the wrong category, one with a 2 week queue and low priority, it is no surprise you won't get an immediate answer on your being stuck problem. --------
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Kara Sharalien
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Posted - 2010.05.03 11:24:00 -
[5]
Originally by: Mavei You are not alone Taua. And I agree that EvE Online's Customer Support is a real joke.
Ive found it to be nothing short of exemplary.
If course, I file my petitions under the correct category.
2 weeks for a cant log in problem? You filed it wrong.
Originally by: Thuul'Khalat WHY YOU VIOLENCE MY BOAT?!
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Furb Killer
Gallente
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Posted - 2010.05.03 11:29:00 -
[6]
Did you try just clearing your cache folder? Or even reinstalling eve? Since you can still log onto forums without problems there is a good chance you just got a corrupt installation.
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T'Amber
www.shipsofeve.com
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Posted - 2010.05.03 11:37:00 -
[7]
What message are you getting when you try to log in on this character?
Vote T'amber for CSM5Ö
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Moni Toimikone
Minmatar
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Posted - 2010.05.03 11:52:00 -
[8]
When you have an issue with a character / account I would suggest you:
1) Check if you can log in to account manager and check that everything is OK there. 2) Clear cache 3) Clear cache & settings manually (see Wiki) 4) File a petition if you still get an error. It's important to get the right category!
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Taua Roqa
Minmatar Sebiestor tribe
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Posted - 2010.05.03 14:25:00 -
[9]
Edited by: Taua Roqa on 03/05/2010 14:26:57 heya.
I've done all possible fixes and tried a totally different PC, it's nothing to do with my side :)
filed under technical/log in.
CCP have recognised the issue I'm having but...done nothing.
edit: not getting any error messages, i log in and on the char select screen nothing works :/
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James Tritanius
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Posted - 2010.05.03 14:33:00 -
[10]
File a stuck petition. Because... you are stuck and cannot access the game. Stuck petitions should be answered within the hour, maybe longer if you are filing it during off-hours.
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Cipher Jones
Minmatar
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Posted - 2010.05.03 16:52:00 -
[11]
Originally by: Abrazzar If you put it into the wrong category, one with a 2 week queue and low priority, it is no surprise you won't get an immediate answer on your being stuck problem.
The fact that you assume that there is a 2 week queue with low priority is amazing, the fact that you seem to accept that is ****ing astonishing. This is clearly a signature. |
NoNah
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Posted - 2010.05.03 17:02:00 -
[12]
Originally by: Cipher Jones
Originally by: Abrazzar If you put it into the wrong category, one with a 2 week queue and low priority, it is no surprise you won't get an immediate answer on your being stuck problem.
The fact that you assume that there is a 2 week queue with low priority is amazing, the fact that you seem to accept that is ****ing astonishing.
Seeing the average quality of petitions sent, I'm amazed they at all bother to answer the majority of them. I don't think I've ever had to wait more than a week for a petition reply, and those replies were generally regarding actions affecting thousands of players directly. Average petition reply time is definitely below an hour - for me. Parrots, commence!
Postcount: 645411
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Swiftgaze
Elysium Trading Company Elysium Alliance
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Posted - 2010.05.03 17:12:00 -
[13]
Originally by: NoNah Average petition reply time is definitely below an hour - for me.
Oh come on. You're not even trying. VOTE CAT
ELYSIUM VOTES CAT |
Obsidian Hawk
RONA Legion
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Posted - 2010.05.03 18:05:00 -
[14]
What is yoru error message? Did you get a black screen and no log in? etc.
if its a black screen of death then file a stuck petition cause your char is stuck.
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CCP Adida
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Posted - 2010.05.03 18:47:00 -
[15]
It is very important that the petition is in the correct category. If you have any doubt that you may have misfiled a petition please create a new one. Make sure you choose the appropriate category for your issue.
Adida Community Rep CCP Hf, EVE Online
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