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Thread Statistics | Show CCP posts - 1 post(s) |
Solemn Wrath
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Posted - 2010.12.26 21:31:00 -
[1]
To begin, this is not a complaint to CCPs ability in being able to respond to my petition.
I was banned on the 21st for, according to CCP, purchasing ISK from stolen accounts with real money. The ban is to last a week, ending the 28th. The problem is that I had not purchased any ISK. So i decided to petition it.
I sent CCP an appeal to lift the ban and reinvestigate why I was banned and along with so a copy of my bank statements and PapPal Account (with the account numbers blacked out of course) to show that no suspicious activity was there. This was done the 22nd.
It is now the 26th and understanding it is the holidays, should I at least expect a response by today? I guess I question why it has taken so long for CCP to reply when I immediately replied to their notification of my banning?
Has this ever happened to anyone before, and if so how long did it take for CCP to correct its mistake?
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Shintai
Gallente Arx Io Orbital Factories Arx Io
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Posted - 2010.12.26 21:35:00 -
[2]
Its holidays. So deal with it.
Also its not exactly that common that CCP bans people without reason.
And how would CCP know how many and what bank accounts you got?
I think you are just another one caught red handed.... --------------------------------------
Abstraction and Transcendence: Nature, Shintai, and Geometry |
Omara Otawan
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Posted - 2010.12.26 21:40:00 -
[3]
You are probably gonna be unbanned before you get your response.
If it turns out you were banned in error, you'll get your lost gametime reimbursed though, so I'd not sweat it too much.
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Solemn Wrath
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Posted - 2010.12.26 22:34:00 -
[4]
Another question:
Would it be a good idea to petition again once I am unbanned from the character that was banned?
It would be awesome if I could get some CCP reply to this post. It is quite quite a bit of humbug for the holidays.
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CCP Zymurgist
Gallente C C P
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Posted - 2010.12.26 22:48:00 -
[5]
Originally by: Solemn Wrath Would it be a good idea to petition again
One petition will be sufficient. Creating a new one will just place it at the back of the queue and cause more delay. Sorry to hear about your holiday woes, but just waiting for the GMs to get back to you is really your best option at the moment.
Zymurgist Community Representative CCP Hf, EVE Online Contact Us |
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Solemn Wrath
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Posted - 2010.12.26 22:52:00 -
[6]
Now that I have a hold of someone from CCP:
Any ideas as too why I might have been banned by mistake? And is it usually the GM who sent me the notification email in the first place that I was banned the one that will look at the petition and investigate further? If so, perhaps you could poke them hard for me?
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R3DRUM
Gallente
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Posted - 2010.12.26 22:54:00 -
[7]
buying ISK is bad mkay.
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Solemn Wrath
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Posted - 2010.12.26 22:58:00 -
[8]
Kick BTLS
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Vertisce Soritenshi
O.W.N. Corp OWN Alliance
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Posted - 2010.12.27 05:09:00 -
[9]
I fail to see how supplying your bank statement records proves anything. I have 2 checking accounts and like 8 credit cards...any of which I could use to purchase anything I need online. Even if they could prove anything CCP does not have the transaction records from the company you may or may not have purchased ISK from. So...just to clarify my point...your action to send CCP your bank statements has absolutely no logical foundation whatsoever.
Sig.Learning skills vote. |
3card Monty
Ministry of War
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Posted - 2010.12.27 05:19:00 -
[10]
Originally by: Vertisce Soritenshi I fail to see how supplying your bank statement records proves anything. I have 2 checking accounts and like 8 credit cards...any of which I could use to purchase anything I need online. Even if they could prove anything CCP does not have the transaction records from the company you may or may not have purchased ISK from. So...just to clarify my point...your action to send CCP your bank statements has absolutely no logical foundation whatsoever.
I agree, just because you are almost as poor in RL as the op, is no reason for either of you to to send bank statements or tears to CCP.
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Solemn Wrath
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Posted - 2010.12.27 06:58:00 -
[11]
Bump
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Venkul Mul
Gallente
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Posted - 2010.12.27 08:24:00 -
[12]
Originally by: Solemn Wrath To begin, this is not a complaint to CCPs ability in being able to respond to my petition.
I was banned on the 21st for, according to CCP, purchasing ISK from stolen accounts with real money. The ban is to last a week, ending the 28th. The problem is that I had not purchased any ISK. So i decided to petition it.
I sent CCP an appeal to lift the ban and reinvestigate why I was banned and along with so a copy of my bank statements and PapPal Account (with the account numbers blacked out of course) to show that no suspicious activity was there. This was done the 22nd.
It is now the 26th and understanding it is the holidays, should I at least expect a response by today? I guess I question why it has taken so long for CCP to reply when I immediately replied to their notification of my banning?
Has this ever happened to anyone before, and if so how long did it take for CCP to correct its mistake?
You have (maybe, people can have multiple accounts) proven that you haven't spent real money to buy isk, but you have still received isk from a hacked account. It could have been a legitimate sale or a good scam, but what CCP has seen is that you have received isk from a hacked account.
Even assuming you are in good faith it is hard for CCP to verify that and the relative trade will certainly be reversed (the owner of the stolen account has the right to get his isk back), so be prepared for a red wallet.
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Noun Verber
Gallente
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Posted - 2010.12.27 09:18:00 -
[13]
Originally by: Solemn Wrath Bump
What exactly are you bumping for? All that will come your way is mockery and insults.
Only the petition can possible be of any use to you.
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Hivsen Ng
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Posted - 2010.12.27 09:59:00 -
[14]
Originally by: Solemn Wrath The problem is that I had not purchased any ISK.
Actually you did.
No, really, you did.
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So Cash
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Posted - 2010.12.27 10:25:00 -
[15]
It does amaze me how they are happy to ban those that buy ISK but don't seem to be doing anything about those that sell ISK.
What happened to unholy rage?
It's also interesting they would decide to ban someone before a holiday knowing that any appeals will fall on deaf ears for at least a week then on top of that the standard petition time wait of a week. Got to love CCPs business model for keeping customers happy!
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Ranka Mei
Caldari
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Posted - 2010.12.27 11:38:00 -
[16]
Originally by: Hivsen Ng
Originally by: Solemn Wrath The problem is that I had not purchased any ISK.
Actually you did.
No, really, you did.
Technically he didn't. He hacked an account (or someone else hacked it, and he's in association with him); he then engaged in RMT with that stolen account, and then transferred his newly begotten ISK to his main, thinking CCP wouldn't find out. Big mistake. Huge.
Notice also the OP makes no comment whatsoever on why he received large amounts of ISK from another account. In Bevery Hills Cops they called this "The Mysterious Dude" defence ("This dude just gave me a brand new TV, right on the street. I thought it was pretty strange myself, at the time!"). LOL.
I think CCP is pretty lenient with the OP. I would have permabanned his ass. --
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Zaerlorth Maelkor
The Maverick Navy IT Alliance
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Posted - 2010.12.27 11:42:00 -
[17]
Originally by: Solemn Wrath
I sent CCP an appeal to lift the ban and reinvestigate why I was banned and along with so a copy of my bank statements and PapPal Account (with the account numbers blacked out of course) to show that no suspicious activity was there. This was done the 22nd.
You sending an edited bank statement is hardly evidence towards any conclusion. However, you might want to consider a few things, first of all; I now have one of those annoying sigs. second; you should probably move on to some more interesting things than reading this sig.
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egegergergsdgedgege
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Posted - 2010.12.27 11:58:00 -
[18]
You are guilty until proven not guilty. That seams to be the new attitude in the eve community. CCP seams to ban more and more people because of reasonable suspicion. The problem is that a suspiction is not a proof. CCP makes errors and with more bannings they will hit more people that have done nothing wrong.
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HowardStern
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Posted - 2010.12.27 12:27:00 -
[19]
Originally by: Solemn Wrath Kick BTLS
Kick Bubba The Love Sponge? What did he do to warrant that? Other than being a tub o' lard, of course.
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Pheusia
Gallente The Initiative.
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Posted - 2010.12.27 12:46:00 -
[20]
Originally by: egegergergsdgedgege You are guilty until proven not guilty. That seams to be the new attitude in the eve community. CCP seams to ban more and more people because of reasonable suspicion. The problem is that a suspiction is not a proof. CCP makes errors and with more bannings they will hit more people that have done nothing wrong.
What do you mean "new attitude"? Lollering at ISK-buyers who run to the forums to whine about their punishment has been a popular form of entertainment here since ever.
The reason for this is that these threads always end with the OP being outed as an RMTer. It invariably works out like this:
First he cries about CCP temp-banning/"stealing his ISK"/whatever "for no reason"
Second he's challenged to provide a full API to prove his innocence
Third he either quietly disappears or posts his full API
Fourth, we find multiple instances of him selling 1 unit of trit for 500 mill to iskretailer099 and we all have a good laugh.
Occasionally the OP gets really vitriolic against CCP, and then a GM shows up and posts even more proof that he bought ISK. Those threads are the best of all.
So come on OP, be that first guy who really is innocent. Prove us all wrong and post that full API showing that you're innocent.
Signed, Pheusia |
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Brian Ballsack
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Posted - 2010.12.27 13:48:00 -
[21]
Why do people buy ISK from ISK seller illegally, when we are allowed to buy ISK legally via PLEX ?? it astounds me.
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Trade Magnus
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Posted - 2010.12.27 14:02:00 -
[22]
I think people are missing the point. It seems you can buy/get stolen isk from hacked accounts and if you get caught all that happens is your account being banned for a week. Why are people this stupid, why use RMT when there's an easy and viable legit option? It surely can't be the somewhat better isk conversion because anyone with 2 working braincells can deduce that's not worth the risk...
Full bans, shoot first and ask questions later.
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Ancyker
The Blood Money Cartel
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Posted - 2010.12.27 18:08:00 -
[23]
Seeing a lot of these lately.
When is CCP gonna get the hint that we want faster replies to petitions and better explanations for bans?
Nevermind, lets lock the thread and hope the problem goes away...
... meanwhile ...
*cancels accounts*
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Main ForumAlt
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Posted - 2010.12.27 18:56:00 -
[24]
Why won't ever people learn... These treads never end well.
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Solemn Wrath
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Posted - 2010.12.27 19:09:00 -
[25]
Originally by: Pheusia
Second he's challenged to provide a full API to prove his innocence
Third he either quietly disappears or posts his full API
So come on OP, be that first guy who really is innocent. Prove us all wrong and post that full API showing that you're innocent.
So how am I to do that before the ban is lifted? Oh right, I cant. It is interesting how you think that CCP does not already take the API details into account and thusly is why you can't view your transactions (or API) when your banned. Because if it were me, whoever traded ISK to my character and started this whole banning thing right before the Holidays would have a had a very bad Christmas.
Oh, and one more thing, CCP can take whatever ISK was traded too me. I don't want it. I do not need to buy ISK when I am in BTLS.
To be sure, this is not an rant toward CCPs ability to solve petitions. I am asking the community if, and how long, it will take too resolve the petition and reevaluate 'me buying ISK'.
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Omira Tan
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Posted - 2010.12.28 17:17:00 -
[26]
Perhaps CCP could make it so, that you have to accept money transferred to you? Otherwise, any RMT trader with ill intent could ruin your account, just by sending you a couple of hundred mil. Kinda dangerous, really
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Tres Farmer
Gallente Federation Intelligence Service
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Posted - 2010.12.28 17:36:00 -
[27]
Originally by: Omira Tan Perhaps CCP could make it so, that you have to accept money transferred to you? Otherwise, any RMT trader with ill intent could ruin your account, just by sending you a couple of hundred mil. Kinda dangerous, really
You petition such kind of transactions and let the GM decide if it's legit or not. Until then, don't touch the money support Public Idea Tracker | 24hr PLEX |
Ancyker
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Posted - 2010.12.28 19:14:00 -
[28]
Originally by: Solemn Wrath I am asking the community if, and how long, it will take too resolve the petition and reevaluate 'me buying ISK'.
Mine just got resolved so... yay? Total time was 9 days, 2 of which were a holiday... So soon maybe? I still firmly believe CCP needs to better their response times.
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Ranger 1
Amarr Dynaverse Corporation Sodalitas XX
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Posted - 2010.12.28 20:43:00 -
[29]
Edited by: Ranger 1 on 28/12/2010 20:43:55
Originally by: Ancyker Edited by: Ancyker on 28/12/2010 19:11:45 Seeing a lot of these lately.
When is CCP gonna get the hint that we want faster replies to petitions and better explanations for bans?
Nevermind, lets lock the thread and hope the problem goes away...
... meanwhile ...
*cancels accounts*
@OP, it took me 8 days to find out why I even got banned, so you're better off than I am right now. I just found out today why and confirmed (on my side) I didn't do anything, and your thread lets me know how long I get to wait before this matter gets resolved, if it even does. Personally I find it easier to just file a dispute on all my payments and cancel my accounts. But to each their own I guess :)
Currently I'm giving CCP until the end of my current sub to actually resolve my petition. If it's not resolved by then I'm not renewing and I'm disputing my last payments to CCP. Since I have 4 accounts and I bought PLEX that's a pretty nice chunk of change there.
I see you removed your reference to playing 1 hour a day, two days a week... on those 4 accounts you buy PLEX for...
Guess it kinda made the rest of your post seem implausable at best eh?
Next time make it 40 accounts, it'll carry more weight then.
===== If you go to Za'Ha'Dum I will gank you. |
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