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Thread Statistics | Show CCP posts - 0 post(s) |
Tooninator
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Posted - 2010.12.28 01:19:00 -
[1]
I keep getting service is unavailable at this time please try later. I take it means that it is down and not a problem on my side?
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Szmuglerka
Caldari Northstar Cabal R.A.G.E
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Posted - 2010.12.28 10:05:00 -
[2]
It's NOT actually down, I made the same mistake. Instead of hitting the 'Next" button, FIRST click on either the "Credit Card" or "PLEX" button, whichever option you plan to use, this opens up the next screen. ONLY once you have inputted all data there should you THEN hit "Next", which will take you to the next screen.
I think they changed the interface for Character Transfers when they added PLEX option & as it is now, it's a bit confusing. AT LEAST you should get an error message that explains what you're doing wrong & have it NOT say "Transfer Service Down", which it's really NOT.
Hope that helps, good luck! ----------------- Looking for an awesome high-sec indy Corp? GHF is recruiting! |
Ak'athra J'ador
Amarr Imperial Shipment
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Posted - 2011.01.01 21:45:00 -
[3]
I tried to do a transfer right now and I get
Service is unavailable, please try again later or contact customer support
anybody else having the same problem?
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Ak'athra J'ador
Amarr Imperial Shipment
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Posted - 2011.01.01 22:10:00 -
[4]
could any GMs please look into this?
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Mirkov Odeshkin
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Posted - 2011.01.01 22:13:00 -
[5]
yes ccp have gone on Christmas holidays and left 3 gerbils in charge. there smarter then the ccp employees but just find it hard to type is all.
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Ak'athra J'ador
Amarr Imperial Shipment
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Posted - 2011.01.01 22:30:00 -
[6]
I am just wondering if I am doing something wrong or if the service really is unavailable and I should try again later
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Kagami Yuta
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Posted - 2011.01.02 00:48:00 -
[7]
Originally by: Ak'athra J'ador I am just wondering if I am doing something wrong or if the service really is unavailable and I should try again later
Read Szmuglerka's post, are you absolutely SURE that you're NOT having the same issue? When I got the "Service Unavailable" message it turned out to be the same thing, that I was clicking "Next" before clicking the payment option button & inputting my credit card info.
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Lord Lunacy
Minmatar
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Posted - 2011.01.02 00:58:00 -
[8]
Originally by: Mirkov Odeshkin yes ccp have gone on Christmas holidays and left 3 gerbils in charge. there smarter then the ccp employees but just find it hard to type is all.
Heh, that's a little harsh no?
This case just sounds like user error. Could also be a high amount of transfers causing a hiccup in the system. Sometimes you fell like a nut, sometimes you don't...Almond Joy's got nuts, mounds don't... |
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