Pages: 1 [2] 3 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 0 post(s) |
MMcha
|
Posted - 2011.03.01 07:20:00 -
[31]
yay, the lag starts 2 hours earlier now!!
|
Pater Sek
|
Posted - 2011.03.01 07:28:00 -
[32]
Confirmed the lag now starts at 6pm GMT+10.
|
Amber Accelerando
|
Posted - 2011.03.01 08:57:00 -
[33]
Me2, I went crazy checking every little detail at my end, I thought maybe my ISP was not liking the new client but everything proved to be fine here. The lag is so severe sometimes that I honestly thought it must have been my end. But No Sir!
|
MMcha
|
Posted - 2011.03.05 10:09:00 -
[34]
Edited by: MMcha on 05/03/2011 10:11:09
Originally by: Amber Accelerando Edited by: Amber Accelerando on 01/03/2011 09:18:13 Me2, I went crazy checking every little detail at my end, I thought maybe my ISP was not liking the new client but everything proved to be fine here. The lag is so severe sometimes that I honestly thought it must have been my end. But No Sir!
edit; Have contacted my ISP, Optus Australia - they assure me the problem has been addressed.
Is yours fixed? mine is still screwed, keep complaining lads they cant ignore it forever.
I wish CCP could try to contact them about it again also, :\ while it is an optus problem we are still CCP customers aswell.
|
Jack Jackley
|
Posted - 2011.03.06 02:41:00 -
[35]
bump
|
Headerman
Minmatar Metanoia. Test Alliance Please Ignore
|
Posted - 2011.03.06 05:56:00 -
[36]
Originally by: Othran
Originally by: Maxeyra
Originally by: Draza Wolfpup hello
confirmed.
well after having a closer look this i can confirm that at just on 8pm Australian Eastern Standard time users of optus cable get booted out of eve at random every few minutes or so until 1am Australian Eastern Standard time. So 2 hours before and 2.5 hours after dt with the game being unplayable.
this is probably due to traffic shaping/eve packets appear to be torrents/eve packets become low prioity, either by optus or tata and the problem hops appear to be:
if-2-2.tcore1.NJY-Newark.as6453.net [66.198.70.1] if-1-0.mcore3.L78-London.as6453.net [66.198.70.50]
so i ask CCP again, do we contact Optus again? can this be initiated by CCP, can they speak to optus?, etc, etc Is it annoying for CCP that a major telco has identified your game as torrent and/or low priority packets, and begin to throttle it?
same question, is this easily fixed by optus if we complain?
Yes provided the right network admin gets told about it. I can't remember who escalated it to high-level complaints last time, some Pandemic Legion guy IIRC. Have a hunt through this forum using eve-search.com and see if you can find the thread.
That would be Stainlesssteel rat (i think)
I am on Optus cable in Sydney and have the exact same issues. I get better pings and gameplay from my Dell Mini 9's 3g modem.
Gonna be moving soon anyway, gonna go back to TPG
|
SIR BUMFLUFF
|
Posted - 2011.03.09 06:55:00 -
[37]
bumping for complaints
|
Dyreki
|
Posted - 2011.03.09 10:56:00 -
[38]
Same issues
Contacted Optus (via email)
We'll see what they say
|
MMcha
|
Posted - 2011.03.11 03:42:00 -
[39]
any updates
|
Dyreki
|
Posted - 2011.03.12 00:26:00 -
[40]
Also stumbled across this on Whirlpool Forums
http://forums.whirlpool.net.au/forum-replies.cfm?t=1629191
Seems a lot of people with Optus, playing online games are having problems.
|
|
MMcha
|
Posted - 2011.03.17 09:40:00 -
[41]
still having problems, bumping this up.
|
Maxeyra
|
Posted - 2011.03.23 09:15:00 -
[42]
anyone still experiencing this?
|
Imdee
|
Posted - 2011.03.23 18:48:00 -
[43]
I am not in Australia but for about a month and a half I constantly get booted from EVE. I have no other issues with any other game except EVE. It's gotten to the point of a making EVE unplayable and I do not want to cancel my accounts but will if there is no swift resolution. There is no point in paying for something that does not work correctly. I understand that CCP can only do so much with so many networks involved, but hell, if you have to split EVE up and put a server on this side of the pond, then so be it. This has gotten to the point of ridiculousness. About every 5 to 10 minutes I get booted out of EVE. Somethings I get some time in before I get booted, sometimes I don't.
|
Aramed Techton
|
Posted - 2011.03.24 08:40:00 -
[44]
Another Aussie here, also with Optus. This is depressing. |
Jack Jackley
|
Posted - 2011.03.28 04:19:00 -
[45]
oh god why arnt they fixing this..
|
Jack Jackley
|
Posted - 2011.03.29 05:01:00 -
[46]
Edited by: Jack Jackley on 29/03/2011 05:02:44 Lag starts 2 hours earlier now, 4PM -> 2AM is unplayable, time to quit.
|
Evo Karr
|
Posted - 2011.04.05 12:12:00 -
[47]
Hello All
We as a group need to complain to Optus in regards to this problem, if we all get onto this, Optus will see that it is having an issue, and as folk in Australia are finding it a little harder to make ends meet and are looking for value in their spending dollar, will see that they will begain to loose customers. Don't just sit around complaining, do something about it.
All the Best Evo Karr Melbourne
|
MMcha
|
Posted - 2011.04.11 07:40:00 -
[48]
fix this ****
|
Imprecation
|
Posted - 2011.04.13 10:42:00 -
[49]
Would it be possible for someone from CCP or within these forums to provide a summary of the issue so that we can forward it to Optus when we report the issue, we are not all network admins playing this game and its pretty easy for technical people to dismiss the Noob on the other end of the phone unless they have some facts to bring to bear on the issue.
Happy to report it to my ISP just think it sounds pretty stupid me going to them with "my game keeps crashing, fix it plz"
|
Horus V
Amarr
|
Posted - 2011.04.13 14:03:00 -
[50]
bump |
|
Imprecation
|
Posted - 2011.04.13 22:34:00 -
[51]
Edited by: Imprecation on 13/04/2011 22:34:23 I have tried to condense this forum into a post, I have petition this in accordance to the requests of CCP Fallout. Sorry if the techo info is not right.
Will contact Optus this evening if no one from CCP posts a issue summary from the January communications with Optus.
* * * * * * * * * * *
Issue appears to be affecting Optus Customers in AU.
ALL Optus accounts (except old legacy ones which have the old limits) are traffic shaped.
From as6453 is Tata Comms and I KNOW Optus had issues with them last year. They're providing some of Optus international routing so it is an Optus issue. http://www.itnews.com.au/News/146879,tata-comms-plans-aussie-expansion.aspx
Initial reported issue fixed after the First Incursion Patch. Now has returned [02/02/2011]
CCP's 'essential' bitcode change being flagged as P2P and thus being dropped as non-essential.
http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1424990 A number of players have been experiencing socket closed errors since EVE Online: Incursion 1.0.0. Our investigations have led to the discovery of at least one vendor of traffic shapers flagging EVE Online network traffic as a ôBitTorrent encrypted transfer.ö Many universities are blocking all such traffic, and we are still trying to establish if more vendors are flagging our network client erroneously. Please note that not all closed socket errors may be related to this particular problem, and we are continuously investigating closed socket issues and encourage you to continue reporting this issue whenever you encounter it by filing a petition. àà This change, essentially increasing the number of fields from six to seven, resulted in a bit in our handshake packet to change from a "6" to a "7" which was enough to cause the signature for the EVE Online client in this particular vendor's whitelist to no longer match. Note: This could be the cause of the closed socket errors many have been recently reporting; however, as noted above, we are still investigating this particular issue.At just on 8pm Australian Eastern Standard time users of Optus cable get booted out of eve at random every few minutes or so until 1am Australian Eastern Standard time. So 2 hours before and 2.5 hours after Eve Downtime with the game being unplayable.
This is suspected to be due to traffic shaping/Eve packets appear to be torrents/Eve packets become low priority (as advised by CCP Fallout above) , either by Optus or Tata and the problem hops appear to be:
if-2-2.tcore1.NJY-Newark.as6453.net [66.198.70.1] if-1-0.mcore3.L78-London.as6453.net [66.198.70.50]
|
RAPT0R JESUS
|
Posted - 2011.04.14 05:13:00 -
[52]
Nice compilation. I'm personally on Telstra (which isn't much better honestly and in many cases worse) but I would highly recommend a co-ordinated petitioning to Optus to try and get the issue fixed. If many people don't report and complain about the issue, then nothing will get fixed.
One thing to take into consideration, every time you get a 'we don't see anything on our end' or related response from them keep escalating the responce. Remind them at each level that it is their responsibility under the Trade Practices Act to make clear to their customers in _some_ form that their product isn't performing to standard (in this case they are selectively throttling EVE, or gaming connections in particular) and that you have half a mind to make an offial complaint about the matter. Once multiple people start to show a tough face to them on the matter then you will start to see results.
|
Silverbackyererse
|
Posted - 2011.04.15 08:08:00 -
[53]
Also Optus customer with the post 6pm Eve Blues.
Workaround.....
http://www.lowerping.com/ Rerouting service that has worked perfectly for me all week. Costs $7.95 AU / month unfortunately.
As for Optus. I reached a satisfactory conclusion with them today. To cut a long story short, following many offical complaints via telephone and website I took my case to the TIO. Optus have agreed to credit my account for a couple of months. Covers the cost of the rerouting so I'm happy. Note that you must go through the Optus complaints procedure prior to contacting the TIO.
http://www.tio.com.au/
Hope this helps.
|
Imprecation
|
Posted - 2011.04.15 09:15:00 -
[54]
Edited by: Imprecation on 15/04/2011 09:16:58 I have recieved a response from CCP on this matter, See below, they are not abandoning us and would appreciate our assistance. Do the following and get it to Optus also.
Hello.
The current issues in regards to Optus are, do not have, as far as we are aware of, the same roots as back in January, but rather seem to be the result of overloaded intarnational connections that Optus is using. However, in order to analyze this further, please create a pingplotter trace file and send it to us (as well as your ISP eventually), so we can look further into this:
1) Download the program from http://www.pingplotter.com/downloads/pngplt_std.exe and run the installer once you've downloaded it. 2) Once the program has been installed, run the program 3) When the program has started, in the top left corner you can find a field called 'Address to trace', in this field type: 87.237.38.200 4) At the bottom left corner change the # of time to trace to Unlimited, and the Trace Interval to 2.5 seconds. Also set "Samples to include" to "ALL" 5) Click on the 'Trace' button at the bottom left corner. 6) Now run the EVE client and login. Play normally until you lose connection. 7) If you lose connection note down the time you lost connection (please note down both your local time and the EVE Time). 8) Now save the pingplotter files by going to the menu File - Save sample set... 9) Once the file has been saved, please send it to us by either attaching the file in your e-mail response to this petition or by uploading the file by login into http://support.eve-online.com/Pages/Petitions/MyPetitions.aspx and locating this petition from there.
Best Regards GM Karidor EVE Online Customer Support
PS I have considered (not done) VPN clients too as it does work but I would hold off a week to see if anyhting can come of this first, its only going to get worse if no noise is made to our ISPs.
|
Othran
Brutor Tribe
|
Posted - 2011.04.15 09:39:00 -
[55]
I beg to differ.
The GM has misunderstood the issue.
Yes it is down to oversubscribed bandwith (which Optus pay Tata for, but obviously don't pay enough) between the USA and the UK.
However the problem occurs on a repeatable basis at EXACTLY the same time each day which indicates a different shaping profile has been loaded.
The fact that it begins and ends at exactly the same time - to the minute - every day is not indicative of the way unmanaged overcontended links degrade. It IS indicative of different traffic management (shaping) being applied during that time.
tl;dr Tata have the same problem with the Eve "signature" as Optus (and various US colleges) had back in January. ie identifying it as torrent traffic.
|
Imprecation
|
Posted - 2011.04.19 20:22:00 -
[56]
Anyone seeing any improvement at all, any updates?
|
CheezeChips
|
Posted - 2011.04.21 16:54:00 -
[57]
i have the same problem with that row of servers in my route wtf is going on dont ask me, and i keep having teh same issues what ever i try.. ccp cliams its imgp, but i doubt that couse i have teh same thing what ever route i force (socks, poxy vpn) and my isp dont know what even packetloss is, or they just dont wanna hear it.. (they did chance the route for the worse, ps isp is ziggo.nl)
195.219.67.242 came up in google verry strong to eve with issues, so guessing its a eve only ip.. smoke pings did report loss outside downtimes. im sorta loston teh rea answer
. i got a difrent modem, replaced the spitter, replaced indoor wireing. my last bet is on adsl suplyer that ccp lists having a tier1 network. spend a ****load on 'defective' stuffs to tell you it isnt your hardware.
the whole teeth grinding is that im trying to solve it for past 3 weeks and noone is the wiser.. they just keep cliaming its someone else or it isnt them, or your isp is routing the wrong way. so i wish you goodluck on this, let me know if you find a work around that inproves things.
|
CheezeChips
|
Posted - 2011.04.22 13:41:00 -
[58]
resolution? after using a difrent mac adress and getting a difrent ip, my route chanced from 12 to 8 hops. and it got alot less hassle, lets not jynx it saying its fixed, youll see it hunts me tomorow again.
whats going-on with ziggo. ziggo has recently chanced to a docsis 3.0 (thats why that one led is orrange, doctus3 is multichannel mode witch allows greater speeds on cable) but the lease is sticking to the mac adress and not switching you to the new network. instead the old routing table is in teh worste shape ever resulting in packetloss, and every day a difrent random route
^^ this is true for ziggo, maybe optus and others
what you should try to chance the mac adress 1) simply use a difrent networkcard 2) some cards and osses allow manupulation of mac(some routers aswell) please consider that you could need to re-validate you modem again after this tobe clr turning the modem on and off wont work. if it worked you should have a difret ip adress that propperly connects
hopes it helps a lil
|
Imrik86
|
Posted - 2011.04.23 05:56:00 -
[59]
The lag today is unplayable, got disconnected 5 times inside 30 minutes. The sucky part is that the client doesn't disconnects right away, but just sits idle and syncs nothing for 2 minutes or so, so I just quit the client. Pinging the server drops a ****load of packets. Connecting from Brazil, 5Mbit link, and obviously my connection is fine as I can surf the web and play other games.
CCP should take a look at it and maybe put a blog post up, something's messed up on their link (or some link leading to them).
|
Westmarch
Caldari
|
Posted - 2011.04.24 01:25:00 -
[60]
Yes I am having the same issue as you guys with Optus. Eve becomes unplayably laggy at around 6pm EST and about 2.5 hrs after that. Tried calling Optus support and they kept giving me the run around until I was referred to a lvl 2 technician who said that the problem has already been addressed. It hasn't. I have 4 accounts.. 3 active and may prob unsubscribe if the problem is still ongoing.
|
|
|
|
|
Pages: 1 [2] 3 :: one page |
First page | Previous page | Next page | Last page |