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adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.21 17:24:00 -
[1]
Hey,
Am hoping some of the smart/resourceful individuals on these forums can help/point me in the right direction.
I recently moved and now have a 50MB fiber connection, (5mb upload), I got 2 PC's, both connected through cable, the laptop gets an average of 4.7-4.8mb upload however my desktop pc which is significantly more powerful and also many years newer always caps at 0.3mb or just fails the speedtest (file sent can not be read).
How do I go about solving this or figuring out the problem?
Thanks a lot for any help!
--signature-- F.CS boost: Here Vid: Link |
Blacksquirrel
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Posted - 2011.04.21 17:32:00 -
[2]
Wireless?
Ethernet cable? Types...bad?
Different access point?
Distance to router?
Router config?
Network config?
Modem actually support the bandwidth speeds?
Possible faulty NAT.
Different firewall configs?
When we trouble shoot network problems we need to be able to reproduce the problem by the elimination like variables. So you need to test both PC and laptop on the same cords rooms etc. Narrow down the similarities to pin point the differences and go from there.
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Whitehound
The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.21 18:47:00 -
[3]
How are the two computers connected?
First thing you can do is to test the upload speeds independently by taking one computer off the network while testing the other. Also swap the cables and connectors/sockets/ports around.
Make sure that you do not have any software running in the background (i.e. Windows update).
If you are using some all-in-one device with integrated wireless access point, firewall, etc., then make sure that both are treated equally. It can be that one of your computers sits in front of the firewall (DMZ) and the other behind the firewall. --
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adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.21 19:13:00 -
[4]
Originally by: Blacksquirrel Wireless?
Wired
Ethernet cable? Types...bad?
Ethernet cable, tried both with the same cable, same result
Different access point?
Tried both with same access point
Distance to router?
2m
Router config?
Err...dunno.. should be same for both computers
Network config?
No idea?
Modem actually support the bandwidth speeds?
Considering it works when testing on my laptop I'd assume so and since it was part of the package
Possible faulty NAT.
How do I check? And what is NAT?
Different firewall configs?
Router or PC? Both should be nonmodified except ports for certain games
When we trouble shoot network problems we need to be able to reproduce the problem by the elimination like variables. So you need to test both PC and laptop on the same cords rooms etc. Narrow down the similarities to pin point the differences and go from there.
Have tested with same cable, same port/socket
Originally by: Whitehound How are the two computers connected?
Ethernet cable, tried both with same cable using same port/socket
First thing you can do is to test the upload speeds independently by taking one computer off the network while testing the other. Also swap the cables and connectors/sockets/ports around.
Did that, used speedtest.net for it
Make sure that you do not have any software running in the background (i.e. Windows update).
Nothing that should be consuming any bandwith
If you are using some all-in-one device with integrated wireless access point, firewall, etc., then make sure that both are treated equally. It can be that one of your computers sits in front of the firewall (DMZ) and the other behind the firewall.
Virgin media calls it a 'super hub', it does have that all integrated yes, not sure how to check any of what you said, everything has been left on default
--signature-- F.CS boost: Here Vid: Link |
Whitehound
The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.21 19:18:00 -
[5]
Are you using the same OS and browser when you run your speed test? --
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adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.21 20:21:00 -
[6]
Edited by: adriaans on 21/04/2011 20:21:09
Originally by: Whitehound Edited by: Whitehound on 21/04/2011 19:22:42 Are you using the same OS and browser when you run your speed test?
Same browser, tested with both Firefox and IE, OS is Vista for desktop and XP for laptop
How is the transfer speed when copying large files between the computers?
Around 300mb/s using USB cable, not sure how to do it via internet
To check what your router does can you try to open a webpage like:
http://192.168.0.1
This may give you the router's administration interface. Default login and password on your router might be "admin" and "password".
What should I take screens of/copy paste in there? There are a lot of subpages to choose from...
--signature-- F.CS boost: Here Vid: Link |
Whitehound
The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.21 20:55:00 -
[7]
Do not touch it for now. If you do not know how to copy files between two computers then I do not want you to touch the router configuration.
Is it only the speed test that gives funny results or do you have an actual problem with some other application?
If it is just the speed test that bothers you and you are not good with network stuff then perhaps just ignore it... --
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adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.21 21:24:00 -
[8]
Originally by: Whitehound Do not touch it for now. If you do not know how to copy files between two computers then I do not want you to touch the router configuration.
Is it only the speed test that gives funny results or do you have an actual problem with some other application?
If it is just the speed test that bothers you and you are not good with network stuff then perhaps just ignore it...
It's not just speedtest, it is felt when hosting games for a few friends (4 or less). The main issue is that since this computer limits itself to 0.3mbps upload it makes multiplayer servers for friends usually impossible (the laptop is not technically mine just temporarily in my possession until tomorrow, so can't use that either instead). I'm also the only one with a fast enough connection (verified with the other computer).
Any known things that can interfere with something like this?
--signature-- F.CS boost: Here Vid: Link |
Whitehound
The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.21 21:29:00 -
[9]
Originally by: adriaans Any known things that can interfere with something like this?
No. I doubt if you used freshly installed OSes will you have this issue. Something you have done in the past is screwing it up. No connectivity is one issue, but having connectivity and then a throttled upload from one but not all computers behind a firewall is weird.
The download speed for both is fine? --
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adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.21 21:33:00 -
[10]
Originally by: Whitehound
Originally by: adriaans Any known things that can interfere with something like this?
No. I doubt if you used freshly installed OSes will you have this issue. Something you have done in the past is screwing it up. No connectivity is one issue, but having connectivity and then a throttled upload from one but not all computers behind a firewall is weird.
The download speed for both is fine?
Yes both get between 30-50mbps during the entire day.
--signature-- F.CS boost: Here Vid: Link |
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Lithalnas
Amarr Privateers Privateer Alliance
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Posted - 2011.04.21 21:58:00 -
[11]
Edited by: Lithalnas on 21/04/2011 21:59:43 If the PC is having consistent network trouble the Ethernet controller on your motherboard might be borked. There are a few solutions to borked ethernet
Diagnostics: PingPlotter (trial is full software for 30 days, more than enough to troubleshoot) ping plotter is a network software which essentially plots your network traffic, i noticed that some bad drivers made my wireless network card go all weird with lots of lost packets. So I suggest you start there and connect to an address like google and post what it looks like.
Solutions: A)Ethernet/Network drivers for your board
B)Cheap network card
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Caleidascope
Minmatar Republic Military School
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Posted - 2011.04.21 22:14:00 -
[12]
To continue the topic of possible bad network card/onboard network chip. If you desktop is overclocked, it is possible to negatively effect various parts of the computer. The network hardware is connected to the bus, if bus is running at higher speed, various devices are forced to run at that speed too. However, if those various devices become overload, they are forced out of their normal operating parameters and start to behave erratically/below nominal performance specifications.
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adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.21 22:14:00 -
[13]
Edited by: adriaans on 21/04/2011 22:14:48
Originally by: Lithalnas Edited by: Lithalnas on 21/04/2011 21:59:43 If the PC is having consistent network trouble the Ethernet controller on your motherboard might be borked. There are a few solutions to borked ethernet
Diagnostics: PingPlotter (trial is full software for 30 days, more than enough to troubleshoot) ping plotter is a network software which essentially plots your network traffic, i noticed that some bad drivers made my wireless network card go all weird with lots of lost packets. So I suggest you start there and connect to an address like google and post what it looks like.
Solutions: A)Ethernet/Network drivers for your board
B)Cheap network card
Network card is the one thats part of my motherboard, Asus M3N-HD/HDMI (nForce750a-SLI)
http://s1239.photobucket.com/albums/ff504/adriaans/Other/?action=viewñt=wwwgooglecom-1.png Google test, just grabbed a random one where there was most packet loss.
Off until tomorrow now, thanks for attempts to help find the issue so far! Will be back tomorrow :)
Also, nothing overclocked.
--signature-- F.CS boost: Here Vid: Link |
ceaon
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Posted - 2011.04.21 22:19:00 -
[14]
use jpref http://code.google.com/p/xjperf/downloads/detail?name=jperf-2.0.2.zip&can=2&q=
and post results in here
Originally by: Danton Marcellus
If the whole country is corrupted then it's no longer corruption but culture.
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Lithalnas
Amarr Privateers Privateer Alliance
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Posted - 2011.04.21 22:53:00 -
[15]
Originally by: adriaans Edited by: adriaans on 21/04/2011 22:14:48
Network card is the one thats part of my motherboard, Asus M3N-HD/HDMI (nForce750a-SLI)
http://s1239.photobucket.com/albums/ff504/adriaans/Other/?action=viewñt=wwwgooglecom-1.png Google test, just grabbed a random one where there was most packet loss.
Off until tomorrow now, thanks for attempts to help find the issue so far! Will be back tomorrow :)
Also, nothing overclocked.
From what I see you have a lot of variability in your first jump so we can conclude that it is somewhere on that specific PC's end, or a bad port on the router.
Bad port is easiest to fix, plug into different port on your router.
However if its on your PC's end... thats harder to deal with.
Your board has, according to ASUS
Quote: NVIDIA Gigabit MAC Atheros F1 Gigabit PHY featuring AI NET 2
With a little digging it shows that Nvidea Network Manager has some quirkiness haveing to do with the way drivers are fighting with eachother, the advice from the [H] Forums is as follows. (advice is for an instance of cant connect at all, not lag issues)
Originally by: Azhar
Try this: 1. go to your system BIOS and disable NV LAN, reboot into Windows. This stops the NVidia network driver from loading so you could remove it. 2. run NVCleaner to wipe out your NVidia drivers. You can probably find NVCleaner at www.guru3d.com 3. reinstall essential NVidia drivers, this time do not allow NAM (Network Access Manager) to install.
Personally I would not use Nvidia's network port. Use the second port which probably uses the Yukon NIC driver.
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Whitehound
The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.22 09:19:00 -
[16]
Edited by: Whitehound on 22/04/2011 09:21:53 While it may be a hardware problem do I have difficulties to believe that it is a broken network chip. The chance of it being broken, while still being able to have high download speeds next to a crippled upload speed (of what already is a crippled speed if you think about how much bandwidth ISPs leave you for uploads) makes it kind of odd. I would not jump too quickly onto new hardware.
Say, does the router have LEDs that blink whenever there is traffic and if so what can you say about it when you test the two computers? Is the router getting traffic from both computers in about the same amount? Does the LED blink equally fast for both computers?
If it does then your problem may be with the router itself. If it does not then the problem will more likely be with the PC, because it then will not be sending any data (or the router is not able to see it for some reason).
The LED should also stop blinking when you run no tests. If it does then something else is sending data. Might be some malware on your PC and you want to run an (updated) anti-virus program.
If you have any chance to reinstall Windows onto the PC then you should you give this a try. It will do the least harm, give you a clean Windows installation and you will know for sure if it is a hardware or a driver problem. --
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Vogue
Short Bus Pole Dancers
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Posted - 2011.04.22 12:28:00 -
[17]
Your ip stack may be corrupted. http://www.ehow.com/how_2113298_corrupt-tcpip-stack-windows-xp.html that is a url to repair the ip stack for windows XP. Googling 'repair ip stack' will also give results for other windows versions.
.................................................. Fortress Of Solitude |
adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.22 22:42:00 -
[18]
Ceaon: How do I use that?
Lithalnas: Will look into that.
Whitehound: My motherboard has the microphone part of it non functional anymore after a strange computer freeze requiring a restart, even though the download still works perfectly could a fault/damage in the motherboard nonetheless be a cause?
The router blinks yes, it looks similar though, but it's hard to tell tbh... When not using the computer it only blinks occasionally.
I run weekly full scans with AntiVir, spybot search & destroy and a registry cleaner. None are picking up anything unusual.
Vogue: Is there any other way than ctrl + shift + enter to get into admin mode on the console thing? as that doesn't work for me. (Got vista btw, but found it for that). Seems like an easy thing to try if I could just get into admin mode (I am the admin ffs... bloody windows)
--signature-- F.CS boost: Here Vid: Link |
Miranda Leigh Azure
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Posted - 2011.04.23 02:45:00 -
[19]
I have seen issues with cable discharge events causing damage to the transmit pins on the network IC that doesn't otherwise effect the operation of the network controller. So the network receives data fine, but causes problems with data being sent out. Not sure this is your problem, but since you seem to have other damage to the motherboard, it might be related.
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Vogue
Short Bus Pole Dancers
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Posted - 2011.04.23 09:50:00 -
[20]
..Well you need to run the ip stack repair thingy in administrator mode. So run the program as Administrator, you will be prompted for its password. Or login as administrator. Windows automatically assigns a user created at Windows installation in the administrator group.
If you can't get administrator access from any user - forgot password then you would need a Linux password reset CD.
.................................................. Fortress Of Solitude |
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Whitehound
The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.23 10:01:00 -
[21]
Edited by: Whitehound on 23/04/2011 10:03:19
Originally by: adriaans Whitehound: My motherboard has the microphone part of it non functional anymore after a strange computer freeze requiring a restart, even though the download still works perfectly could a fault/damage in the motherboard nonetheless be a cause?
This does not have to be a hardware defect either.
When did you install Windows on this computer / for how long is it installed?
Do you ever do any maintenance?
Software maintenance is: updating Windows, doing virus scans, removing all unnecessary applications, defragmenting the drive, cleaning out temporary directories, etc.. Hardware maintenance is cleaning out the dust, checking fans, cables and connectors, and looking at the temperature and voltage readings to be in their ranges.
How often you need to do these things depends on how frequently you use your computer and its age. --
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Grimpak
Gallente The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.23 10:43:00 -
[22]
I'm going on a limb here but, QoS settings? ---
Quote: The more I know about humans, the more I love animals.
ain't that right. |
adriaans
Amarr Ankaa. Nair Al-Zaurak
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Posted - 2011.04.23 10:56:00 -
[23]
Originally by: Miranda Leigh Azure I have seen issues with cable discharge events causing damage to the transmit pins on the network IC that doesn't otherwise effect the operation of the network controller. So the network receives data fine, but causes problems with data being sent out. Not sure this is your problem, but since you seem to have other damage to the motherboard, it might be related.
Hmm.. well if it is my motherboard then I'll just have to live with it for a while.. seems pointless to upgrade hardware at this time when nothing needs it and it will only get cheaper..
Originally by: Vogue ..Well you need to run the ip stack repair thingy in administrator mode. So run the program as Administrator, you will be prompted for its password. Or login as administrator. Windows automatically assigns a user created at Windows installation in the administrator group.
If you can't get administrator access from any user - forgot password then you would need a Linux password reset CD.
I AM the administrator though Vista is When I go start menu - run - cmd - type in the command nothing happens because it's not in admin mode (vista logic), is there a way to launch it in admin mode?
Originally by: Whitehound Edited by: Whitehound on 23/04/2011 10:03:19
Originally by: adriaans Whitehound: My motherboard has the microphone part of it non functional anymore after a strange computer freeze requiring a restart, even though the download still works perfectly could a fault/damage in the motherboard nonetheless be a cause?
This does not have to be a hardware defect either.
When did you install Windows on this computer / for how long is it installed?
Do you ever do any maintenance?
Software maintenance is: updating Windows, doing virus scans, removing all unnecessary applications, defragmenting the drive, cleaning out temporary directories, etc.. Hardware maintenance is cleaning out the dust, checking fans, cables and connectors, and looking at the temperature and voltage readings to be in their ranges.
How often you need to do these things depends on how frequently you use your computer and its age.
Windows has been installed on this system for 2-3 years. I do everything you've listed, software maint usually weekly, updates more often (done automatic). hardware wise somewhere around every 1-2 months but I always have a program running that checks temps + voltages. I use the computer pretty much the entire day every day.
A fresh windows install, do I need to backup my files or will they remain?
Originally by: Grimpak I'm going on a limb here but, QoS settings?
googled it, didn't understand much of it :( I *think* thats router/isp side if I understood some of it? In which case how does 2 comps using the exact same connection get widely different results?
--signature-- F.CS boost: Here Vid: Link |
Grimpak
Gallente The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.23 11:38:00 -
[24]
Originally by: adriaans
Originally by: Grimpak I'm going on a limb here but, QoS settings?
googled it, didn't understand much of it :( I *think* thats router/isp side if I understood some of it? In which case how does 2 comps using the exact same connection get widely different results?
actually, for QoS to work you need it to have enabled on both router and computer side, afaik. it's a neat function if your network is shared between you and a crapload of people and you want limit network bw usage for some services (p2p, streaming, etc), but can be a pain if is badly configured. ---
Quote: The more I know about humans, the more I love animals.
ain't that right. |
Whitehound
The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.04.23 12:26:00 -
[25]
Originally by: adriaans A fresh windows install, do I need to backup my files or will they remain?
You need to backup your files. Only backup documents, but reinstall all other software (and only the software you really need). If you are not sure about what to backup then try to backup as much as possible.
After you have reinstalled Windows should you test your Internet speed as well as your microphone. All before you install any other software. Try using the drivers that come with Windows first. If it all works again then you know it was not a hardware problem.
If you still do have problems at this point then try to find the manufacturers' websites and get the drivers directly from them. --
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Baneken
Gallente The New Knighthood Apocalypse Now.
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Posted - 2011.04.23 15:57:00 -
[26]
Haven't read the entire thread but Vista sp 2 and likely win 7 as well have a built limitation on how many individual ip-connections can be opened at the same time. This was done to hamper peer to peer file sharing programs and for obvious reasons MS isn't exactly advertising this 'feature'.
Fix is quite simple and can be found by googling for it.
http://desusig.crumplecorn.com/sigs.html |
Forwarn
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Posted - 2011.07.09 16:37:00 -
[27]
Hi, Wondering if Eve has a patch fix for the game removing my Ethernet drivers during game play..the only fix I have is to shut down the system and turn it back on. Its only during use of Eve that this occurs. Nothing else does it, even streaming media, or several music files at once. I looked in blogs and I see there is a wireless issue but not specific to my issue. |
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