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MooKids
Caldari The Graduates Morsus Mihi
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Posted - 2011.05.03 07:30:00 -
[1]
Yes, by now we all know about the Playstation Network being compromised and data being taken. Well now it seems it wasn't just that, but the SOE accounts may have been compromised as well, along with credit card numbers and expiration dates. So if you have/had a subscription to their games, such as Everquest, Pirates of the Burning Sea, Planetside, etc., time to check your credit cards and maybe make a few calls to your bank.
SOE Confirms Security Breach -------------------------------- CCP can patch away bugs, but they can't patch away stupidity. |
Jhagiti Tyran
Caldari Muppet Ninja's Ninja Unicorns with Huge Horns
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Posted - 2011.05.03 12:10:00 -
[2]
I am slightly worried about the ID details SOE held of mine but thankfully the credit card used for my Planetside account is long expired.
Its a damn annoying inconvenience that seems to happening a lot the last few years because if its not a corporation losing details its a government agency.
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Barakkus
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Posted - 2011.05.03 14:15:00 -
[3]
Yeah, my station pass account is comp'd so I don't have a subscription fee anymore...and the card I used to pay with is like 5 years expired, and has a different number now.
Not very happy about it regardless. I don't remember what personal info I signed up with, but I don't think it's anything someone couldn't just find out by googling my name for the most part.
I would recommend having a new card number issued from your bank for your debit or credit cards that you may have used to buy anything from SOE though....and of course, when their account management stuff is back up, changing your passwords. - - [SERVICE] Corp Standings For POS anchoring
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Meiyang Lee
Gallente Azteca Transportation Unlimited
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Posted - 2011.05.03 15:26:00 -
[4]
Keeping a close eye on my CC, the side effect of trying other MMOs next to EVE (DC Universe to be precise). ^^
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Toshiro GreyHawk
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Posted - 2011.05.03 20:10:00 -
[5]
Talked to my credit card company. They aren't recommending whole sale changing of cards yet as they aren't sure if the information was stolen to be used or to make a point.
However they mentioned that what the hackers got - was everything - so that anyone with that information could use it to simply create new cards in your name.
I've already got a Life Lock account so that should take care of that - but that is the level of data loss. It isn't just the current credit card info that's the problem.
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Orbiting vs. Kiting Faction Schools |
Richard Aiel
Caldari Caldari Provisions
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Posted - 2011.05.03 20:18:00 -
[6]
Email I got: Quote: Dear Valued Sony Online Entertainment Customer: Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password. Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained and we will be notifying each of those customers promptly. There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment. We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible. We apologize for the inconvenience caused by the attack and as a result, we have: 1. Temporarily turned off all SOE game services; 2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 3. Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information. We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When SOEÖ's services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your Station or SOE game account name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it: U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228. We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a "fraud alert" on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity.
----------------------------------------- If you dont learn from the past you are doomed to repeat it http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1469262&page=2#51 |
Richard Aiel
Caldari Caldari Provisions
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Posted - 2011.05.03 20:20:00 -
[7]
Part 2
Quote:
As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below. Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013 Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241 TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790 You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at (877) 382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us. We are committed to helping our customers protect their personal data and we will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in regions in which such programs are commonly utilized. We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at (866) 436-6698 should you have any additional questions. Sincerely, Sony Online Entertainment LLC
Man am I glad my card I used with them expired an I got a whole new number
jeeeeez remove the damn 2 minute wait bull**** its so annoying ----------------------------------------- If you dont learn from the past you are doomed to repeat it http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1469262&page=2#51 |
Barakkus
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Posted - 2011.05.03 20:28:00 -
[8]
Originally by: Toshiro GreyHawk
Talked to my credit card company. They aren't recommending whole sale changing of cards yet as they aren't sure if the information was stolen to be used or to make a point.
However they mentioned that what the hackers got - was everything - so that anyone with that information could use it to simply create new cards in your name.
I've already got a Life Lock account so that should take care of that - but that is the level of data loss. It isn't just the current credit card info that's the problem.
.
You do realize LifeLock is a sham right? All they do is file a fraud alert with the credit reporting agencies and supposedly "monitor" your credit report. You can do the same yourself without spending the money. They have been repeatedly sued and the CEO that put his SS number on all those advertisements had his identity successfully stolen at least once or twice during that whole ad campaign. - - [SERVICE] Corp Standings For POS anchoring
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Richard Aiel
Caldari Caldari Provisions
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Posted - 2011.05.03 20:32:00 -
[9]
Originally by: Barakkus They have been repeatedly sued and the CEO that put his SS number on all those advertisements had his identity successfully stolen at least once or twice during that whole ad campaign.
13 times actually
lolz ----------------------------------------- If you dont learn from the past you are doomed to repeat it http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1469262&page=2#51 |
Barakkus
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Posted - 2011.05.03 20:43:00 -
[10]
Originally by: Richard Aiel
Originally by: Barakkus They have been repeatedly sued and the CEO that put his SS number on all those advertisements had his identity successfully stolen at least once or twice during that whole ad campaign.
13 times actually
lolz
Looks like one of the founders is an identity theif himself lol - - [SERVICE] Corp Standings For POS anchoring
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Richard Aiel
Caldari Caldari Provisions
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Posted - 2011.05.03 21:36:00 -
[11]
Didnt CCP have something like this happen when a volunteer guy posted this kinda info on SHC or somewhere? ----------------------------------------- If you dont learn from the past you are doomed to repeat it http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1469262&page=2#51 |
Rawr Cristina
Caldari Sleeping Fury
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Posted - 2011.05.03 21:43:00 -
[12]
When it comes to companies, I'm less worried by security breaches from outsiders as I am by inexcusable messups that the companies themselves are responsible for (Cryptic 'accidently' charging their customers 20x too much, boot.ini, etc) ___
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Richard Aiel
Caldari Caldari Provisions
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Posted - 2011.05.03 21:50:00 -
[13]
"New" (by new I mean SNAFU) forums ----------------------------------------- If you dont learn from the past you are doomed to repeat it http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1469262&page=2#51 |
Deviana Sevidon
Gallente Panta-Rhei Butterfly Effect Alliance
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Posted - 2011.05.03 22:01:00 -
[14]
Sorry, but the Cookie Derp was never ever been near what happened with Sony. CC and account details stored by CCP were never compromised.
Quote: Disclaimer: All mentioned above contains my opinion and is therefore an absolute truth (for me anyway, my universe, muhahaha.....ok, done
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Kengutsi Akira
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Posted - 2011.05.03 22:04:00 -
[15]
If youre affected by this, you might wanna get checked out. The stolen info is essentially what you need to take out a credit card ------------------------------------ "You know, my foot oughta vandilize your ass" |
Barakkus
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Posted - 2011.05.03 22:13:00 -
[16]
Originally by: Kengutsi Akira If youre affected by this, you might wanna get checked out. The stolen info is essentially what you need to take out a credit card
Generally you need a SS# too (in the US) to get a credit card. I don't recall giving them my SS#.
But, yeah, I'm contemplating putting a freeze on my credit, or at least put a fraud alert in. - - [SERVICE] Corp Standings For POS anchoring
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Kengutsi Akira
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Posted - 2011.05.03 22:25:00 -
[17]
ah, didnt know, other than my debit card I never got one deliberately. They get sent to me but Ive never actually went out and got one. ------------------------------------ "You know, my foot oughta vandilize your ass" |
Blacksquirrel
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Posted - 2011.05.03 22:32:00 -
[18]
Oh come now it's not that bad... You'll get 30 free days of playstation plus if you subscribed...
Now I must cross my fingers and hope Microsoft plugged a few holes for live...
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ceaon
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Posted - 2011.05.03 22:51:00 -
[19]
i wont give them any CC details so that means bye bye Planet Side2
Originally by: Danton Marcellus
If the whole country is corrupted then it's no longer corruption but culture.
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Jhagiti Tyran
Caldari Muppet Ninja's Ninja Unicorns with Huge Horns
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Posted - 2011.05.03 22:53:00 -
[20]
Originally by: Toshiro GreyHawk so that anyone with that information could use it to simply create new cards in your name.
Good luck to anyone trying to get any credit with my details because I recently ended up out of work and had to claim some PPI on a few debts.
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Richard Aiel
Caldari Caldari Provisions
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Posted - 2011.05.04 03:49:00 -
[21]
its worse for those 10k europeans... they got their bank account numbers stolen too ----------------------------------------- If you dont learn from the past you are doomed to repeat it http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1469262&page=2#51 |
Toshiro GreyHawk
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Posted - 2011.05.04 09:38:00 -
[22]
Originally by: Barakkus
Originally by: Richard Aiel
Originally by: Barakkus They have been repeatedly sued and the CEO that put his SS number on all those advertisements had his identity successfully stolen at least once or twice during that whole ad campaign.
13 times actually
lolz
Looks like one of the founders is an identity theif himself lol
Life Lock
Yeah, I was aware of some of that. It looks like I may have to look into this some more as things seem to have changed since I got involved with them but calling it a sham is inaccurate.
My connection with them started because of a family members stolen wallet.
What they were doing that I wanted done was placing a fraud alert on credit records and then renewing that alert every few months because it expires if you don't renew it. I wouldn't remember to renew it - and the people stealing identities know how long these fraud alerts last - and will try again as soon as they think it has been lifted - as they did in my case.
The credit bureaus don't want a perpetual fraud alert on these records because then they have to call the person up to confirm that they were the ones who applied for a new credit card - and they apparently don't want to do that. I'm sorry to hear that the credit bureaus seem to have won out on that as - getting a damn phone call that someone is trying to take out a card in your name is the way it SHOULD work.
There is at least one occasion when this prevented a credit card from being taken out in the name of the person whose wallet was stolen.
As to the Life Lock legal problems, most of the fines, as I understand it, came from their advertising about the million dollar guarantee which is not what I was concerned with.
Now, as to all the humor that is being found in this.
There is only so much any of this will do - primarily because the banks and such involved would rather lose money to identity theft than lose customers by making common sense checks.
An example of that was the fact that the Life Lock guy was victimized a number of times because no one bothered to check on the use of his SSN - which goes to show you that putting your SSN on the side of a truck may not be such a good idea. Of course ... just as with the banks who allow new accounts to be created with no back ground checks ... that company has benefited from the advertising - and that is what they care about.
After all, all the banks care about is making money. If they deem that it is cheaper for them to absorb the losses from identity theft than to lose customers by making them wait to do proper back ground checks - that is what they'll do. Besides which - all they'll do is pass along their losses to their customers any way - as they do with any other expenses they incur.
The aggravation of the person whose identity is being used isn't something the banks care about. If they did - there wouldn't be the problem that we have with this - because they'd do proper background checks before handing out credit cards and bank accounts.
. Orbiting vs. Kiting Faction Schools |
Barakkus
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Posted - 2011.05.04 12:17:00 -
[23]
Edited by: Barakkus on 04/05/2011 12:17:42 Let me guess you decided it was a good idea to have your SS card in your wallet, like a lot of other people?
You should never have your SS card on you, and you shouldn't have your ID printed with it either. I don't think they actually print SS numbers on drivers licences or state IDs anymore, they used to though but they asked before they did.
Some of those lawsuits are because LifeLock didn't do anything and people still got their identities stolen. It's just throwing money away.
If you're that worried about your credit, put a freeze, not a fraud alert on your credit. No one can pull a credit report on you unless you lift the freeze temporarily. You also have the option of getting a new SS number, but you will still have to monitor your old one for a while. - - [SERVICE] Corp Standings For POS anchoring
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Richard Aiel
Caldari Caldari Provisions
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Posted - 2011.05.04 12:52:00 -
[24]
Man SOE's forums must be rife with internet lawyers screaming class action lawsuit lol ----------------------------------------- If you dont learn from the past you are doomed to repeat it http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1469262&page=2#51 |
Barakkus
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Posted - 2011.05.04 15:04:00 -
[25]
Originally by: Richard Aiel Man SOE's forums must be rife with internet lawyers screaming class action lawsuit lol
All SOE services are down and they're redirecting all requests on their site to the notice they issued, so no threadnaughts yet. - - [SERVICE] Corp Standings For POS anchoring
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Toshiro GreyHawk
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Posted - 2011.05.04 18:58:00 -
[26]
Originally by: Barakkus Edited by: Barakkus on 04/05/2011 12:17:42 Let me guess you decided it was a good idea to have your SS card in your wallet, like a lot of other people?
You should never have your SS card on you, and you shouldn't have your ID printed with it either. I don't think they actually print SS numbers on drivers licences or state IDs anymore, they used to though but they asked before they did.
Some of those lawsuits are because LifeLock didn't do anything and people still got their identities stolen. It's just throwing money away.
If you're that worried about your credit, put a freeze, not a fraud alert on your credit. No one can pull a credit report on you unless you lift the freeze temporarily. You also have the option of getting a new SS number, but you will still have to monitor your old one for a while.
1) Yeah that's right. That was what was done. A lot of people do that because they used to have to write SSN's on checks and all kinds of other things. It was used as a form of identification - which was before identity theft became popular. People (not us) still do it because they don't know any better until they get burned. I carried mine around in my wallet for 30 years and it wasn't a problem - but now it is. Of course - as I said - the REAL problem is that banks don't do back ground checks ... but then there's nothing you can do about that so - yes - you need to protect your SSN now. One problem there though - is that the military stopped using serial numbers some time back - and began using SSN's. Thus - if you have a military ID - that SSN is on it and you are required to show that ID card to enter many military bases - which means you MUST carry it on you.
2) I can only speak to the law suits I've read about - which don't include them doing nothing. I'm not here advertising Life Lock - and almost didn't mention their name since I'm aware of all the problems with them - but wanted to point out that people did need to think about getting some kind of fraud protection - as having their credit card numbers stolen was not the only problem. I probably should have just said - get some fraud protection and I'd have avoided all the humorous responses.
3) Since they did keep at least one credit card from being created fraudulently because there was a fraud alert put on the account - I would not call that a waste of money. They don't do that any more and I don't know what they do now since I just found out yesterday when I read that wikipedia link that they'd stopped doing that - but - stopping that fraudulent card from being created was worth what we've paid them.
4) You may well have a point about putting a credit freeze and that may well be a better method of protecting your credit. Like I said - I may need to revisit the subject since the last time I looked at this.
5) As to getting a new SSN ... that's not always that easy to do and the ramifications of changing it are significant but yes that is an option.
It's like - yeah - someone screws up and gets screwed over because they made a mistake - and it's all a good time laughing at them but a lot of the humor is based on things that aren't as simple as they might seem.
For many people - they get their education into what they should have been doing - after they screw up - or - in the case of having a Planetside account ... SOE screws up for them ... or some person in a position of trust violates that trust. Hopefully people having fun at the expense of those who've screwed up previously and dealt with the situation as best they knew how - won't end up getting screwed themselves because they screwed up ... or someone else screwed up for them. As all of this is a lot less funny - and a lot less simplistic - than when you're having to deal with it yourself.
. Orbiting vs. Kiting Faction Schools |
Barakkus
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Posted - 2011.05.05 00:12:00 -
[27]
Yeah the SS# is a big one for people over the age of 30, we all grew up with our SS#s practically painted on our foreheads for a long time.
I would look into a freeze if you're still having problems. You should qualify for it regardless of the state you're in. Some states only allow it if you have had ID theft happen, some allow it regardless. It might help you for a while, but still once that info is out there, it will take a few years before it stops circulating through irc chat rooms and other nonsense. - - [SERVICE] Corp Standings For POS anchoring
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