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Lrd Spike
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Posted - 2011.06.28 12:27:00 -
[301]
Originally by: Brainless Bimbo
Originally by: Lee Anderson
Jita to a halt? do you mean all the little kids from WoW that came to eve?, and got mad cuz they have to ask there parents for more money to get new items? for all the ppl who b!tch you need to leave eve sense us who enjoy it don't care or wanna hear it.
TO CCP: keep it the way it is and lets the kids whine, this game is for adults not whiners.
You Sir, are an ignorant P!ick, go read up on what actually is/has occurred, you may not love this game and think its the dogs b!llox but i do and many many others feel the same way.
Noone who loves eve will listen to your troll like you think they would. GL!
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Dnai Hsrang
Caldari Cardinal Enterprises
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Posted - 2011.06.28 12:28:00 -
[302]
Thank you for your passion and leadership in a very difficult time.
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Ovella
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Posted - 2011.06.28 12:30:00 -
[303]
Originally by: Brainless Bimbo
Originally by: Lee Anderson
Jita to a halt? do you mean all the little kids from WoW that came to eve?, and got mad cuz they have to ask there parents for more money to get new items? for all the ppl who b!tch you need to leave eve sense us who enjoy it don't care or wanna hear it.
TO CCP: keep it the way it is and lets the kids whine, this game is for adults not whiners.
You don¦t get it do you... you probably never will...
But searching post history of people like this is rather entertaining |
Zen Sins
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Posted - 2011.06.28 12:39:00 -
[304]
In my opinion, CCP's "dramatic pause" let's call it is based primarily on their own internal leaks. Everything else was going according to plan, including intentionally ignoring the voices of their players AND the CSM. Oh, and pretty much laughing about that last part too. (See leaked email by Hilgar.)
CCP's failure, in their own eyes, was simply one of internal security. Had one or more of their own employees not violated their contracts, along with trade secret laws, they could have managed the "player aggro" and slowly boiled the frog called "implementing enhancement performing items for AUR". The one-two punch of the leaked documents is where everything went wrong for them. It simply let their players see behind the curtain far too soon, and now the peasants are marching with pitchforks and torches...for now.
The thing about rage is that it's not sustainable, and CCP knows that. This whole thing will make their planned transition more painful in terms of more lost profits than necessary, but I do not believe it will change anything.
Tell me CSM, what's your plan for how CCP puts the genie back in the bottle and convinces the player base that CCP has ANY respect for their players' input, at all? For me, CCP's true opinion of that input is summarized with three words... "very predictable feedback". By the time you get there, their plan for how to "manage" the CSM will already be in place. You can count on that.
I will continue to play Eve, but my opinion of Hilgar and CCP's upper management went from "no opinion" to the kind of contempt one can only have for someone you know has zero respect for YOU. How ironic that this works for CCP just fine, as they'll continue to get the only kind of feedback from me they care about...my $$$.
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Serpentine Dex
Minmatar The Apocalyptic Riders
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Posted - 2011.06.28 12:41:00 -
[305]
Thank your for your post White Tree, i expect you to keep a hard stance on P2W MT and if this fails i also expect the entire CSM to retire/resign as the CSM will have proven to be pointless & a farce (and for your individual honors sake).
P2W would kill EVE, clearly.
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Asmodeus Et'Mort
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Posted - 2011.06.28 13:03:00 -
[306]
Whilst I agree with the CSM meeting, Tree you need to realise that the only bargaining chip you havee is the strength of our community, CCP are trying the oldset trick in the book, offer negotiations and hope for the furore dies down. Its one of the oldest tricks in business management, look at how strikes are dealt with by business leaders.
It feels like your falling for the whines on skype "dont they know how much damage they are causing," "they are damaging teh companies reputation," "confrontation helps nobody" These kind of statements are used all the time to defuse community action, look at the UK's Education Minsiter's statements about a teachers strike this week. The only people damaging CCP are those within CCP that are pursuing this course of action. I havent seen any word from the CEO at all despite his frankly insulting email. Viking Ancestors or weasel ones? Will Hilmar even be at the meeting or will he be too tired after his jolly to gateshead? I already know of one Eve player at that conference for work so feedback on what Hilmar says will be very interesting.
Keep up the pressure, Keep unsubbing, and when CCP actually do somthing visible to the community and not behind the closed doors of an NDA meeting, I will be there to resub and urgee others todo the same.
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Luckytania
Gallente Bullets of Justice
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Posted - 2011.06.28 13:05:00 -
[307]
Originally by: Kiwi Miner ... how do we trust anything said to us ??
Yep. CCP is going to have to address Tippia's musings: "The problem is the lie."
One of the issues in that article is that feedback is just useless. E.g., people/players trying to help by making bug reports on Singularity, and *far* too many of those bugs get promoted to Production. Leading to an attitude of: Why bother if it doesn't make a difference?
Regaining trust is far more difficult than maintaining it. CCP forgot they were in a trust relationship at all.
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Luckytania
Gallente Bullets of Justice
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Posted - 2011.06.28 13:17:00 -
[308]
Originally by: Liva Daril Imagine that, all just because of one missing "enter CQ" button on that old ship-spinning hangar.
Hear, hear!
And the statement that any 'opt out' option at all would only be temporary!
Forcing me to leave my ship is the purist, pettiest, form of tyranny.
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Tom Peeping
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Posted - 2011.06.28 13:28:00 -
[309]
I guess that depends...
Asking for patience while you sort out the issues... I can do that..
However it kinda seems like the "issue" is that CCP has been poorly managing their finances, and spent too much on developing too many other games simultaneously without other sources of funding, and now wants eve players to pay for those other games (above and beyond the usual amount profits from one game might be put towards development of a next generation)
The "problem" seems to be the CCP leaderships fiscal sense, and I simply don't know what CSM can possibly do about it. CCP clearly wants to milk more money from this cash cow, and there are limits.
Do you have a proposed solution that doesn't involve raised subscriptions or mictrotransactions? (or any form of milking us dry or ruining the game)
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Psychlo
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Posted - 2011.06.28 13:35:00 -
[310]
An open statement to both the CSM and CCP:
White Tree posted a calm well thought out statement. There is a good point in letting calmer heads prevail. CCP is a business and in business, emotional decisions can be moments of poor judgement. I would however like to point a few things out.
1. Hey CCP. Remember us? Back when you were a small company trying to claw your way into the market? Remember the days when the company was small, and every account counted and the joy when we broke the 5,000 users on at once? We were there too.
2. Hey CCP. Remember when you were a one trick pony with just EVE? Struggling with complex code and bugs and game play problems to work though? We were there.
3. Hey CCP. Remember when you finally made it big time and the pride and joy? We were there too.
4. Hey CCP. Look at your own Financial statements (we have). See those millions? That came from US!
We the players have been with CCP from day one. There can be no CCP without us. We may *****, and complain, but ironically when you address our complaints your product gets better. After all these years we are like family.
But recent events crossed not one, but two lines.
The first line crossed was MT. (nothing more needs to be said here we all know the issues)
The second line was the disrespect to your player base. You turned your back on us. The CEO himself stated he would not listen to what we say. Hey CCP . . .did you know the best of friends make the worst of enemies?
So to the CSM (White Tree) I say this:
As ambassadors to the player community, understand that a failure at this meeting will be the last straw. I send with you all my hope, and any assistance you ask for. I am behind you 100%. But make no mistake this is literally a show down. The player base has been pushed too far. If you fail, there is no other options available to us. We are not interested nor do we care to hear political speak or soft spoken promises. We the players have played that game and we all know how it is done.
To CCP I say this:
Remember who put you where you are now. Remember we are your paying customers. Because of us you have become a successful company and with that success came a large player base. If you don't turn 180 degrees and put your focus back on this base and pay attention to your cash cow, the thousands and thousands of your primary demographics can turn on you. We built you brick by brick. We can take you down far faster. Nothing will ruin CCP more than the bad press headlines of "Player base turns on CCP". The bankers can read too you know.
We are really at a point where success or failure is all tied to this CSM meeting. The core of the real Eve players have collectively paused. The next action taken will be based on the outcome of this meeting. If you think Eve will run with the loss of all those long term players, you are dreaming. Those same people have so much time invested they don't want this going bad. Those same people have suggest higher subscription costs, suggest buying CCP stock, or anything else to help CCP make EVE a better game. That is loyalty and support beyond the wildest dreams any other company could even think of having. IF there are problems the player base has made it clear they will help. But CCP has to EARN that loyalty again with its players. Remind them of that when you are there.
So White Tree I wish you God speed and good luck.
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Vicar2008
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Posted - 2011.06.28 13:40:00 -
[311]
A million Skill Points you can alloacate anywhere we like as a "Sorry Guys" would also be nice........
Get on it Mr Tree
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Victor Meldrew Khamsi
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Posted - 2011.06.28 13:40:00 -
[312]
Good luck White tree
In the mean time can the ccp staff at least log into the major hubs or something on TQ and stop hiding behind there alts
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Gnulpie
Minmatar Miner Tech
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Posted - 2011.06.28 13:48:00 -
[313]
I have a question though.
Where was the CSM before? It is said that CCP gave the CSM no information beforehand. But isn't it the duty of the CSM to be a pain in the backside and demanding information? Aren't they a stakeholder and don't they have the RIGHT to be informed about all?
Where was the CSM? Why didn't you make noises and built up more pressure before, when you got refused?
Do you agree that it was a mistake to be that passive? Or would you behave like this again in such a situation?
Please do not only look at CCP and what they did wrong. You, the CSM, you are supposed to be our champions and you failed us with that.
Now is your second chance. Don't waste it again! For the sake of EVE. |
Draahk Chimera
Interstellar eXodus BricK sQuAD.
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Posted - 2011.06.28 13:49:00 -
[314]
Originally by: Psychlo
If you think Eve will run with the loss of all those long term players, you are dreaming. Those same people have so much time invested they don't want this going bad. Those same people have suggest higher subscription costs, suggest buying CCP stock, or anything else to help CCP make EVE a better game. That is loyalty and support beyond the wildest dreams any other company could even think of having. IF there are problems the player base has made it clear they will help. But CCP has to EARN that loyalty again with its players. Remind them of that when you are there.
Qouted for truth. What other game company could dream of a community like that? CCP don't blow this!
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Miss Rabblt
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Posted - 2011.06.28 13:52:00 -
[315]
please don't stop party! i almost never have had so much fun reading forums last days!
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Lera Lotus
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Posted - 2011.06.28 13:55:00 -
[316]
Good luck! Hope you get them on track. Fairly new player so no vet and I actually belive that CCP sometimes need to "try stuff out that we are not fan off", but they kinda went overboard here. :-) Drag them back into the boat and let's continue our journey to the stars!
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Rimalia Wok
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Posted - 2011.06.28 13:56:00 -
[317]
Originally by: Psychlo An open statement to both the CSM and CCP:
White Tree posted a calm well thought out statement. There is a good point in letting calmer heads prevail. CCP is a business and in business, emotional decisions can be moments of poor judgement. I would however like to point a few things out.
1. Hey CCP. Remember us? Back when you were a small company trying to claw your way into the market? Remember the days when the company was small, and every account counted and the joy when we broke the 5,000 users on at once? We were there too.
2. Hey CCP. Remember when you were a one trick pony with just EVE? Struggling with complex code and bugs and game play problems to work though? We were there.
3. Hey CCP. Remember when you finally made it big time and the pride and joy? We were there too.
4. Hey CCP. Look at your own Financial statements (we have). See those millions? That came from US!
We the players have been with CCP from day one. There can be no CCP without us. We may *****, and complain, but ironically when you address our complaints your product gets better. After all these years we are like family.
But recent events crossed not one, but two lines.
The first line crossed was MT. (nothing more needs to be said here we all know the issues)
The second line was the disrespect to your player base. You turned your back on us. The CEO himself stated he would not listen to what we say. Hey CCP . . .did you know the best of friends make the worst of enemies?
So to the CSM (White Tree) I say this:
As ambassadors to the player community, understand that a failure at this meeting will be the last straw. I send with you all my hope, and any assistance you ask for. I am behind you 100%. But make no mistake this is literally a show down. The player base has been pushed too far. If you fail, there is no other options available to us. We are not interested nor do we care to hear political speak or soft spoken promises. We the players have played that game and we all know how it is done.
To CCP I say this:
Remember who put you where you are now. Remember we are your paying customers. Because of us you have become a successful company and with that success came a large player base. If you don't turn 180 degrees and put your focus back on this base and pay attention to your cash cow, the thousands and thousands of your primary demographics can turn on you. We built you brick by brick. We can take you down far faster. Nothing will ruin CCP more than the bad press headlines of "Player base turns on CCP". The bankers can read too you know.
We are really at a point where success or failure is all tied to this CSM meeting. The core of the real Eve players have collectively paused. The next action taken will be based on the outcome of this meeting. If you think Eve will run with the loss of all those long term players, you are dreaming. Those same people have so much time invested they don't want this going bad. Those same people have suggest higher subscription costs, suggest buying CCP stock, or anything else to help CCP make EVE a better game. That is loyalty and support beyond the wildest dreams any other company could even think of having. IF there are problems the player base has made it clear they will help. But CCP has to EARN that loyalty again with its players. Remind them of that when you are there.
So White Tree I wish you God speed and good luck.
this
what about the guys/girls that was banned for posting the leaked mails !!!
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Brainless Bimbo
Minmatar
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Posted - 2011.06.28 14:03:00 -
[318]
Originally by: Draahk Chimera
Originally by: Psychlo
If you think Eve will run with the loss of all those long term players, you are dreaming. Those same people have so much time invested they don't want this going bad. Those same people have suggest higher subscription costs, suggest buying CCP stock, or anything else to help CCP make EVE a better game. That is loyalty and support beyond the wildest dreams any other company could even think of having. IF there are problems the player base has made it clear they will help. But CCP has to EARN that loyalty again with its players. Remind them of that when you are there.
Qouted for truth. What other game company could dream of a community like that? CCP don't blow this!
QFT
...... continues overleaf. |
Luckytania
Gallente Bullets of Justice
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Posted - 2011.06.28 14:03:00 -
[319]
Originally by: Bomberlocks
Originally by: White Tree .... Just asking for a pause until we can get OUR heads round it and try to hammer out solutions.
Ta, thanks for the post, White Tree. I appreciate your concerns and agree that the ragefest has a real possibility of damaging CCP beyond repair.
However, I should point out one or two things: The current give-us-your-money fiasco is the straw that broke the camel's back. There are so many issues to so many people that have been ignored for so long that have been simmering in the background that have been catalysed by this drama. This current rage and the apparent breach of trust that caused it will not be solved by CCP simply agreeing to drop beyond-vanity MT items. CCP really does need a new direction to repair the trust with its customers. Because that's what we are (or were).
It really is a case of what you do and not what you say.
Good luck.
"the straw that broke the camel's back" - Yep.
They've been digging this hole a long time. It has finally reached the point where the sides are falling in on them.
IOWs, 'fixing' this will take a protracted period of demonstrable effort showing they have finally understood the 'errors of their ways' and are committed to redeeming themselves.
At this point, there are no words which will be sufficient in and of themselves.
(Although, expressions of contriteness / public groveling from Mr. CEO might help to accelerate an attempted change in tone of the conversation.)
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SwiftShadow14
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Posted - 2011.06.28 14:03:00 -
[320]
What part of "your voices have been heard" didn't you people get? STFU already.
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Macon Squaredealer
Squaredeal Enterprises
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Posted - 2011.06.28 14:08:00 -
[321]
Originally by: White Tree So what I'm asking you for now, as your CSM, as a member of the community and as an EVE player is a moment of patience. They know they fumbled the ball and they're calling half-time to sort their heads and we're going to be the coach that gives them the pep talk and sets them straight so that we, the denizens of New Eden can continue to enjoy this entirely unique and intricate experience.
I'm a patient old man; I can easily wait a few days to see how your meeting goes.
Speaking only for myself I would say MT P2W gold ammo, skillpoints, or anything that can actually impact the game is TOTALLY non-negotiable. No shades of grey, no kinda sorta, no listen to my argument and hear me out, it must be strictly limited to vanity items such as clothing and paintjobs which they can charge whatever they feel like as far as I'm concerned. Make it $10,000 for a monocle; I don't care in the least.
They also really need to re-think just milking us to fund their other projects and not fixing things that have been broken for years.
CQ must be optional. Debark from ship and enter CQ.
Communication and trust needs to be re-built. There is no excuse for some of the things they pulled, said, and openly discussed after what we have been told for years.
Good luck, I look forward to hearing the results of your trip.
___________________________________________ Watch for the Squaredeal Enterprises IPO in the coming months. |
Illadelph Justice
SniggWaffe FREE KARTTOON NOW
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Posted - 2011.06.28 14:12:00 -
[322]
Fine, I'll be patient. But I'm going to be preparing my long boat, swords, axes and ruffling my beard in case we have to stage a viking invasion of Reykjavik. ---
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Kobodera
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Posted - 2011.06.28 14:13:00 -
[323]
My bet is that CCP expected people to rage on the forums as usual and then, also as usual, dont do anything about it. Just keep on playing the game and grumble in the forums and in private. EvE players have taken a lot of sh*t in the past and only a few people got fed up enough to quit...
Then something changed... Instead of just a few people getting ****ed and leaving they actually started putting their money where their mouths are. The 5000+ canceled accounts and counting is obviously hurting CCP badly or they would still be completely ignoring the playerbase and CSM alike, snickering in their private convos about how the golden goose is still alive and kicking...
So sorry White Tree, I don't mean to pi*s on your efforts, but this meeting is nothing but a panic button attempt from CCP to stifle the exodus from the game.
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Valei Khurelem
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Posted - 2011.06.28 14:13:00 -
[324]
Originally by: Macon Squaredealer
Originally by: White Tree So what I'm asking you for now, as your CSM, as a member of the community and as an EVE player is a moment of patience. They know they fumbled the ball and they're calling half-time to sort their heads and we're going to be the coach that gives them the pep talk and sets them straight so that we, the denizens of New Eden can continue to enjoy this entirely unique and intricate experience.
I'm a patient old man; I can easily wait a few days to see how your meeting goes.
Speaking only for myself I would say MT P2W gold ammo, skillpoints, or anything that can actually impact the game is TOTALLY non-negotiable. No shades of grey, no kinda sorta, no listen to my argument and hear me out, it must be strictly limited to vanity items such as clothing and paintjobs which they can charge whatever they feel like as far as I'm concerned. Make it $10,000 for a monocle; I don't care in the least.
They also really need to re-think just milking us to fund their other projects and not fixing things that have been broken for years.
CQ must be optional. Debark from ship and enter CQ.
Communication and trust needs to be re-built. There is no excuse for some of the things they pulled, said, and openly discussed after what we have been told for years.
Good luck, I look forward to hearing the results of your trip.
I agree with this, the main problem with CCP is that they have been very much less than truthful right now about what they intend, that much is clear, the knee jerk reactions they have given only fueled the player rage further.
Oh and a fantastic solution would be to actually make the normal ship view the default and have it so you right click and then click "Go to captain's quarters" or something rather than just getting spawned there unwillingly.
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jackaloped
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Posted - 2011.06.28 14:14:00 -
[325]
Originally by: White Tree So here we stand now at a crossroads. We've had documentation on the state of internal dialog with CCP made public, we've had analyses of CCPs 'apparent' financial affairs, we've caused a thunderous rumble that the entire gaming world has paid attention too.
White tree I haven't seen much from *any* csm members including yourself on these forums. The thunderous rumble that the entire gaming world has paid attention to came from these forums not csm internal forums. Can you please show me the posts where your voice joined that rumble? Until then I'm not sure what you mean by "we."
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Xanthanan
Caldari Seniors Clan Get Off My Lawn
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Posted - 2011.06.28 14:16:00 -
[326]
Originally by: Rimalia Wok
Originally by: Psychlo An open statement to both the CSM and CCP:
White Tree posted a calm well thought out statement. There is a good point in letting calmer heads prevail. CCP is a business and in business, emotional decisions can be moments of poor judgement. I would however like to point a few things out.
1. Hey CCP. Remember us? Back when you were a small company trying to claw your way into the market? Remember the days when the company was small, and every account counted and the joy when we broke the 5,000 users on at once? We were there too.
2. Hey CCP. Remember when you were a one trick pony with just EVE? Struggling with complex code and bugs and game play problems to work though? We were there.
3. Hey CCP. Remember when you finally made it big time and the pride and joy? We were there too.
4. Hey CCP. Look at your own Financial statements (we have). See those millions? That came from US!
We the players have been with CCP from day one. There can be no CCP without us. We may *****, and complain, but ironically when you address our complaints your product gets better. After all these years we are like family.
But recent events crossed not one, but two lines.
The first line crossed was MT. (nothing more needs to be said here we all know the issues)
The second line was the disrespect to your player base. You turned your back on us. The CEO himself stated he would not listen to what we say. Hey CCP . . .did you know the best of friends make the worst of enemies?
So to the CSM (White Tree) I say this:
As ambassadors to the player community, understand that a failure at this meeting will be the last straw. I send with you all my hope, and any assistance you ask for. I am behind you 100%. But make no mistake this is literally a show down. The player base has been pushed too far. If you fail, there is no other options available to us. We are not interested nor do we care to hear political speak or soft spoken promises. We the players have played that game and we all know how it is done.
To CCP I say this:
Remember who put you where you are now. Remember we are your paying customers. Because of us you have become a successful company and with that success came a large player base. If you don't turn 180 degrees and put your focus back on this base and pay attention to your cash cow, the thousands and thousands of your primary demographics can turn on you. We built you brick by brick. We can take you down far faster. Nothing will ruin CCP more than the bad press headlines of "Player base turns on CCP". The bankers can read too you know.
We are really at a point where success or failure is all tied to this CSM meeting. The core of the real Eve players have collectively paused. The next action taken will be based on the outcome of this meeting. If you think Eve will run with the loss of all those long term players, you are dreaming. Those same people have so much time invested they don't want this going bad. Those same people have suggest higher subscription costs, suggest buying CCP stock, or anything else to help CCP make EVE a better game. That is loyalty and support beyond the wildest dreams any other company could even think of having. IF there are problems the player base has made it clear they will help. But CCP has to EARN that loyalty again with its players. Remind them of that when you are there.
So White Tree I wish you God speed and good luck.
this
what about the guys/girls that was banned for posting the leaked mails !!!
Yes, THIS... good luck CSM!! Oh and that as well... Unbanning those accounts where players were deemed to have commited 'personal' attacks or leaked things that were quite possibly already leaked beyond repair would be a reasonable olive branch from CCP. --------------------------------------------
Pay TWICE for a game? I dont think so |
ninjaholic
House Aratus Fatal Ascension
|
Posted - 2011.06.28 14:19:00 -
[327]
Edited by: ninjaholic on 28/06/2011 14:21:12
Originally by: Psychlo RE: http://eveonline.com/ingameboard.asp?a=topic&threadID=1541454&page=11#310
While the air settles around the flailing arms of this rather dramatic statement, the bones of it I'll agree with. ÇÇP celebrated it's player base once. We were once customers. We are now consumers.
I only have one thing that I hope the CSM will state. If there are to be greed-transactions in-game, then it MUST be kept cosmetic only. Forever. Otherwise, this current player base will leave and I will join them.
But maybe that's what ÇÇP wants. All these noisy people to go away. All these noisy people paying for their flagship product Eve-Online, WoD and Dust514. ÇÇP I hope that the terrible network problems you're going to face with $ony with Dust514 will make you realise what you're doing. I laughed when I saw the article that it was exclusive to the $ony Lagstation. Surprising given your Microsoft licensing.
I might also add that these noisy people have been here years, while thousands have came and left because of the learning curve, dedication and effort taken to really succeed. You think they'll come back and stay just because they paid $60 for a monocle? Or a pink thorax? No they're still going to unsub, like they always have before. They're just going to do it while laughing at the NeX.
Only a small core percentage of people can play Eve-Online. I'll agree with ÇÇP that they'll need to find some way to expand their player base and attract more players. But this way is the way of greed, and will be the downfall of the game. You guys hoping that when WoW finally goes play for free that they'll all come here? LOL no. They're not here because they don't have the ability, the actual mental capability, to play Eve-Online. When blizzard jump on the greed-transactions in-game in WoW they're just going to stay there.
Just thought you should know.
Good luck ÇÇP.
Edit: The players who were banned are now martyrs. We can all only aspire to achieve as much as they have.
+ Support EVE's own IN-GAME fight record tool! |
karmaaa
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Posted - 2011.06.28 14:25:00 -
[328]
Pretty much what I expected with a game killing company like Sony involved, was it not enough that they basically killed everquest and star wars with their money grabbing ways, they now go after eve?
CCP if you let this **** happen it will be the equivalent of mmo suicide.
/karm
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Neftaran
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Posted - 2011.06.28 14:28:00 -
[329]
Pawn
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TheImpossibleDream
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Posted - 2011.06.28 14:31:00 -
[330]
What makes me not want to resubbing is not the NEX. This was just the drop. The problem is the arrogance and the lies that have been so involved in their communications towards us in the last years, starting with the illegal parts of their EULA, to the petitions where they always claim not to have any log files ( but they are "not allowed" to tell us which events they actually log ), to the much higher prices for Europeans ( out of which only a small part is the VAT they claim to be ), to the refusal to offer any compensation for the DAYS the server is offline EACH month unless it results in a rage of the entire eve community ( yes, they only offered that SP compensation when all the timezones were affected and too many eve players have reacted; otherwise, when its only the EU tz that cannot play for the entire day, they don't care ), to the leaked info and the behaviour they had by suspending the players that commented it, and many more issues like this.
And, while i would very much desire so, i really do not think that the CSM meeting will solve this.
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