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Game Crash Overheating GPUs?

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Author	Thread Statistics \| Show CCP posts - 0 post(s)
Angeliena Caldari Eye of God Intergalactic Exports Group	Posted - 2011.07.01 17:15:00 - [1] I'm have a lot of trouble with only one client open (reasonable spec pc with nvidea 260 card). This new eve client seems to crash a lot. Just now I have failed to load station five times in a row and the game keeps crashing intermitently. This may be due to overheating the GPU, I don't know? Is anyone else haveing the same problems I have? PS I do have a decent PC, but it only has standard air cooling e.g. no liquid nitrogen etc.
Xercodo Amarr Daj'Juntar	Posted - 2011.07.01 17:18:00 - [2] yes a lot of ppl....hence the sticky where you can report your hardware configurations to CCP so they can try to fix it... -------------------------------------------------- The drake is a lie
Glyken Touchon Gallente Independent Alchemists	Posted - 2011.07.01 17:18:00 - [3] sticky thread if the crashes are heat related. ______ Tippia's analysis of NEX/Incarna
Smoking Blunts	Posted - 2011.07.01 17:20:00 - [4] Edited by: Smoking Blunts on 01/07/2011 17:20:21 sticky and support are a waste of time. i listed the dxdiag and all the issues i was having running multibox. support told me to bug report it.. i had to ask what am i ment to bug report, incarna? all was fine with multiboxing before this ****ing useless patch
Angeliena Caldari Eye of God Intergalactic Exports Group	Posted - 2011.07.01 17:22:00 - [5] Originally by: Smoking Blunts Edited by: Smoking Blunts on 01/07/2011 17:20:21 sticky and support are a waste of time. i listed the dxdiag and all the issues i was having running multibox. support told me to bug report it.. i had to ask what am i ment to bug report, incarna? all was fine with multiboxing before this **ing useless patch ^ yup incarna sure is a load of crap**
Xercodo Amarr Daj'Juntar	Posted - 2011.07.01 17:26:00 - [6] Originally by: Smoking Blunts Edited by: Smoking Blunts on 01/07/2011 17:20:21 sticky and support are a waste of time. i listed the dxdiag and all the issues i was having running multibox. support told me to bug report it.. i had to ask what am i ment to bug report, incarna? all was fine with multiboxing before this ***ing useless patch /emote doesnt mutli box trolololololol P.S. I crawl at 10-12 FPS but i still love Incarna XD -------------------------------------------------- The drake is a lie*
Smoking Blunts	Posted - 2011.07.01 17:28:00 - [7] Originally by: Xercodo Originally by: Smoking Blunts Edited by: Smoking Blunts on 01/07/2011 17:20:21 sticky and support are a waste of time. i listed the dxdiag and all the issues i was having running multibox. support told me to bug report it.. i had to ask what am i ment to bug report, incarna? all was fine with multiboxing before this ****ing useless patch /emote doesnt mutli box trolololololol P.S. I crawl at 10-12 FPS but i still love Incarna XD i dont multi box anymore either, ccp stopped me
Miss Rabblt	Posted - 2011.07.01 17:28:00 - [8] Originally by: Smoking Blunts ... i was having running multibox. ... support told me to bug report it.. i had to ask what am i ment to bug report, incarna? you really need to multibox to report bug?
Apollo Gabriel Brotherhood Of Fallen Angels Etherium Cartel	Posted - 2011.07.01 17:30:00 - [9] try setting your graphics card to Interval One instead of Interval Immediate (from Eve game menu) ================================================== Anyone can shoot themselves in the foot, or the ass, but in this case CCP managed to do both with one shot, which takes real skill. -CSM Trebor
Syah Nightstorm Amarr	Posted - 2011.07.01 17:31:00 - [10] Yes, with and witout CQ the GPU now goes higher temp than before. This has already cost me many reboots, last one resulted in the loss of a Dominix Navy... CCP support "is evaluating" my request for a refund of the isk.

Savage Angel Gallente Gambler's Inc.	Posted - 2011.07.01 17:41:00 - [11] The current client pushes systems harder than the old one. It will find weaknesses if any exist, in CCP's code or in the system it runs on. What a post of your system info will do is allow CCP to find commonalities between systems that have problems if there are any. It could be a particular chipset, a set of drivers, or some way that their code handles things on a particular card or processor. You never know until you collect the data. One thing we do know is that not all systems are experiencing it, so please, post where they ask with the system details to help those that are.
Karl Planck Labyrinth Obtaining Chaotic Kangaroos	Posted - 2011.07.01 17:45:00 - [12] the real problem is you fcktards thinking you can run the game on max setting with inferior hardware. Grow the fck up. ------------------------------------------------- Don't debate with morons. They drag you down to their level, then beat you with experience.
Syah Nightstorm Amarr	Posted - 2011.07.01 17:48:00 - [13] Originally by: Karl Planck the real problem is you fcktards thinking you can run the game on max setting with inferior hardware. Grow the fck up. Very mature. Unfortunately some of us have to work for a living, mom and dad don't pay for the fancy computer anymore :(
Smoking Blunts	Posted - 2011.07.01 17:52:00 - [14] Originally by: Karl Planck the real problem is you fcktards thinking you can run the game on max setting with inferior hardware. Grow the fck up. so its my fault that before incarna 8 clients were fine and after incarna 2 is good, 3 ok, 4 a no no. thanks for pointing that out, i would infact be lost with out such awesom advise
KarathKasun	Posted - 2011.07.01 17:53:00 - [15] Edited by: KarathKasun on 01/07/2011 17:55:11 Edited by: KarathKasun on 01/07/2011 17:54:47 Haha, if you work for a living, 50 dollars shouldn't be a problem. Thats all it takes to run Incarna well. My specs are as follows and I have no problems running CQ. Athlon 64 x2 6000+ 6GB ddr2 1066 (overkill, I know) Amd HD 4670. I can even run two instances of CQ at lower detail settings. Also, if you have heat issues, clean your computers heatsinks. They cant do their job when packed full of dust. --edit-- Expecting a MMO to be static in system requirements is kind of silly. Even the golden oldies have updated. I cant run EQ 1 with my rage pro anymore, wahhh, whine
Smoking Blunts	Posted - 2011.07.01 18:00:00 - [16] Originally by: KarathKasun Edited by: KarathKasun on 01/07/2011 17:55:11 Edited by: KarathKasun on 01/07/2011 17:54:47 Haha, if you work for a living, 50 dollars shouldn't be a problem. Thats all it takes to run Incarna well. My specs are as follows and I have no problems running CQ. Athlon 64 x2 6000+ 6GB ddr2 1066 (overkill, I know) Amd HD 4670. I can even run two instances of CQ at lower detail settings. Also, if you have heat issues, clean your computers heatsinks. They cant do their job when packed full of dust. --edit-- Expecting a MMO to be static in system requirements is kind of silly. Even the golden oldies have updated. I cant run EQ 1 with my rage pro anymore, wahhh, whine mine is sorta the same build. amd 955x4 3.2gx 8gb ddr3 1600oc 4870 clients a hog now, slipping up to 1.1gb of ram used per one. cpu can be upto 30% use per client now at times. gpu is ok, needs updating, but as i have CQ off it shouldnt be the issue dont have heat issues personnaly
KarathKasun	Posted - 2011.07.01 18:06:00 - [17] More directed at the people that seem to do nothing but whine about their 3 year old hw is having issues with doing what it did before. This /IS/ a computer game, and with the nature of computers you have to upgrade occasionally. Be thankful that about 100-150 is usually all it takes to upgrade, instead of the 300 or so when a new console comes out. Thats just how gaming in general works, expect to do a mild upgrade around every 3 years.
Cmdr Zander	Posted - 2011.07.01 18:30:00 - [18] i also have trouble with a state of the art hardware... just sent my tech report... i hope they resolve a bit the extreme heat for the Ati cards.
Tugrath Akers	Posted - 2011.07.01 18:40:00 - [19] Have you been struck by lightning lately?
KarathKasun	Posted - 2011.07.01 18:45:00 - [20] Nope, I just know how to configure my systems and update my drivers. I cant say anything for the 5/6 series of Amd hardware, but my 4670 barely breaks 60c with a freshly cleaned HSF. It may get up to 70 when its dirty. If you have issues with heat on your card theres an easy fix. Clean it, if the problem persists, turn shadow detail down and use interval 1 or 2 if its available.

KarathKasun	Posted - 2011.07.01 18:58:00 - [21] Ok, just for a worst case scenario Im going to install my old passively cooled HD 2600 in my rig. Ill report back with GPU-Z and IR thermal readings in a bit.
Ehnea Mehk Minmatar Sebiestor Tribe	Posted - 2011.07.01 19:13:00 - [22] Originally by: Angeliena I'm have a lot of trouble with only one client open (reasonable spec pc with nvidea 260 card). This new eve client seems to crash a lot. Just now I have failed to load station five times in a row and the game keeps crashing intermitently. This may be due to overheating the GPU, I don't know? Is anyone else haveing the same problems I have? PS I do have a decent PC, but it only has standard air cooling e.g. no liquid nitrogen etc. I haven't had any crashing problems with the client since CQ was added, though my GPU fan sometimes revs and roars like a jetfighter engine. The hottest my GPU gets is 85C, but that is fine because a rep at Nvidea told me the card can handle a temperature up to 105C and it has an excellent fan. Ehnea Ehnea Mehk ODATRIK Integrated Solutions
KarathKasun	Posted - 2011.07.01 19:29:00 - [23] Edited by: KarathKasun on 01/07/2011 19:31:52 Ok, With maximum settings except AA, The passive card (HD 2600 pro) runs at 59.5c as measured on the PCB directly behind the gpu. Thermal sensors dont work right on the card as they report 45c without fail. (this is also with a 10% overclock on core and memory and ambient temps around 32c) Frame rate is about 10 fps with max settings, and 20-30 with HDR/Postprocessing/shadows off and low shaders/interior fx. This is on a old midrange card that was known for being bad to begin with and its passive to boot. The flying in space stuff is slower than before with it probably due to the new UI code and turrets as well, but its not a dramatic difference. This is by no means saying that the newer cards may or may not have a driver issue or that the shader code is good or bad. This is just my report on the worst case scenario that I can produce. My response is pretty much the same as CCP's even though Im definately not a dev alt. Update drivers and make sure the fan of your gfx is clean/working. I mean, seriously, Crysis 1 loads my system more than the eve client. And if your gfx asplodes doing eve, you have a powersupply issue or a gfx card vendor issue (not AMD or NV but the actual company building the card) as they skimped on cooling. --edit-- The chips are good up to around 100c yes, and both NV/AMD seem to like running them in the 70-85c temp range... even though this reduces component life by a huge factor. I see this a universal issue with the GFX industry, they dont care as long as it works untill the next gen comes out.
spyor	Posted - 2011.07.01 19:51:00 - [24] Originally by: KarathKasun Edited by: KarathKasun on 01/07/2011 18:50:30 Nope, I just know how to configure my systems and update my drivers. I cant say anything for the 5/6 series of Amd hardware, but my 4670 barely breaks 60c with a freshly cleaned HSF. It may get up to 70 when its dirty. If you have issues with heat on your card theres an easy fix. Clean it, if the problem persists, turn shadow detail down and use interval 1 or 2 if its available. Also, make sure you have sufficient airflow in your case, the flow should always be from front bottom to rear top. I cant count on my hands and feet how many times ive seen someone with the rear exhaust fan blowing in on a "hand built" system. That will create a airflow void around the processor and display adapter. This is what I have done, if I run two clients on low settings, I am at 55 to 58, one on high one on low, about 60, if i push it by having both on high, its at 66, These are GPU temps, NV GTX460. Tech spec says it could get to 101, so I have stopped worrying about it. My CPU's all run around 56, slightly higher before we blew them out (Tech spec 71). So dust can be very bad (but apparently 514 may be ok )
KarathKasun	Posted - 2011.07.01 19:52:00 - [25] I had to try really hard to not throw a 514 on the end of dust in my post.
KarathKasun	Posted - 2011.07.01 20:07:00 - [26] Edited by: KarathKasun on 01/07/2011 20:11:45 Oh, here's a interesting nugget of information. If you have multiple gfx cards and you run two monitors (one connected to each card) as long as the clients are only on each monitor the gfx cards will work independently on each screen. Thus doubling your usable number of active clients as long as you have the ram to run them. This should work even with mismatched cards, but it would probably be best to stick with the same chip manufacturer.
Idami Raptor Gallente E.A.D Alliance Omega Vector	Posted - 2011.07.01 20:29:00 - [27] Edited by: Idami Raptor on 01/07/2011 20:31:16 Edited by: Idami Raptor on 01/07/2011 20:29:51 Let's see here... For starters, I have an Asus A8N-SLI Deluxe, with the replacement chipset fan 'cause the original was unsurprisingly defective. This is one of the very first PCI Express boards to be released, and as such only has PCIe 1. It also only gets PCIe 16x on the vidcard slots in SLI mode(yes, it's that old). It, my second hard drive, my case, my CPU cooler, and my CDRW are the only pieces of hardware remaining from when I originally built it(and two of those go clear back to my prior system!) In it, it has an Athlon 64 4200+ with a 10% overclock, a Sapphire Radeon HD 5770 Vapor-X, and 2gb of Corsair Twinx low latency DDR400. The CPU cooler is the one I was using with its prior CPU, a massive block of aluminum and heatpipes known as the Thermalright XP-120, with a Panaflo 'M' speed 120mm fan on it. It's really badly prone to clogging with dust, although only on the outside of it(the fins are so narrowly spaced it acts pretty much like a filter O.o). The case is a very, very old Antec Full tower Fileserver case, made out of solid plates of neutronium and weighs about 10000 pounds. The internal airflow is crap though, despite it having no less than FOUR 80mm case fans, so I generally just leave the side off(in part because with the side on, the external airflow isn't much better so it just sits in a heat bubble instead of acting like the space heater it really wishes it was). Guess what? Runs Eve fine post-patch. Interval one, 1600x1200 (as big as there's any point to on my old CRT, but not nearly as big as it'd go...), with the entire right side of the graphics tab either checked or on High. Sure, it gets a bit hot. But it doesn't crash, it doesn't reboot my system, and it doesn't stutter. And I probably need to clean the CPU heatsink off again too.
KarathKasun	Posted - 2011.07.01 20:36:00 - [28] Edited by: KarathKasun on 01/07/2011 20:36:58 I wonder if the people with issues are running high powered gfx cards that were purchased from a big brand store installed into a hp or dell bought from the same store. Low - mid/hi end hp's and dell's have horrid cooling for high powered components. They also collect dust faster due to poor design. Not to mention the terribad psu's in those boxes. or the $30 cheapos most people use in "custom" builds or upgrades.
Speaker4 theDead Caldari	Posted - 2011.07.01 20:41:00 - [29] Originally by: Karl Planck the real problem is you fcktards thinking you can run the game on max setting with inferior hardware. Grow the fck up. You might want to change that sig, it's too ironic... I have 3 comps, only the newest runs CQ decently with an ATI HD 5750, and then only @ 20fps when looking in the mirror, the other 2 are struggling, I can't wait to see what happens to people when they open up the station.... Current Subscription6 Months Account Expires09 August 2011 (in 38 days)
Idami Raptor Gallente E.A.D Alliance Omega Vector	Posted - 2011.07.01 20:44:00 - [30] Edited by: Idami Raptor on 01/07/2011 20:46:57 Originally by: KarathKasun Edited by: KarathKasun on 01/07/2011 20:36:58 I wonder if the people with issues are running high powered gfx cards that were purchased from a big brand store installed into a hp or dell bought from the same store. Low - mid/hi end hp's and dell's have horrid cooling for high powered components. They also collect dust faster due to poor design. Not to mention the terribad psu's in those boxes. or the $30 cheapos most people use in "custom" builds or upgrades. Most systems have Terribad Power Supply Units. The ones that come with the cases are generally cheap-o chinese ones(mine was an Antec case so had a cheap Antec PSU...which wasn't terrible, just not great), and the OEM manufacturer ones aren't really any better. You might've hit on the actual problem: it might not be heat that's causing people to crash or reboot, but the PSUs being unable to handle the load (yes, it does require more power to run the CPU and GPU when they're working hard than when they're idling). Voltage fluctuations or drops (the first signs of an overloaded or failing PSU) can cause instability at lower levels: If it gets too bad, or the PSU overheats, it will generally simply shut itself off. If you're playing along, and suddenly the system just shuts off, doesn't reboot, but comes back on when you push the button, this might very well be your problem. Probably be worth it to monitor voltages as well as temperatures. Edit: I should also probably note that voltage problems can kill hardware, too.



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