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Thread Statistics | Show CCP posts - 1 post(s) |
Tersa Sadi
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Posted - 2011.07.19 15:05:00 -
[1]
I am dirt poor and can't afford to continue playing, never mind that Incarna crashes so often on me that gameplay is impossible. I set up the account to pay with a credit card and automatically update every month. I'm due to make another subscription payment in a few days, so I attempted to log in to Account Management and cancel. However, with the recent revamp of the site, the link with which to do so is gone.
Giving CCP the benefit of the doubt, I have now been on every page except those linked to in the footer and have not been able to find the option to close an account. I am forced to conclude that CCP's so worried about the number of people quitting that they deliberately removed the option to try to keep players from quitting. But it is despicable to force people to continue paying for a service they no longer want for some reason.
Way to screw over your automated subscribers, CCP. At least people who pay in other ways can just run out of game time.
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Miilla
Minmatar Hulkageddon Orphanage
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Posted - 2011.07.19 15:07:00 -
[2]
Edited by: Miilla on 19/07/2011 15:08:01 I paid YEARLY (cheapest) for the past few years and thus injecting NEW FRESH REVENUE into CCP's bank account.
Now I have cancelled my sub and will pay now by PLEX (OLD REVENUE) so they get no NEW REVENUE from me. At all.
I have far more ISK for gametime than Eve has lifetime left in it. I shall laugh all the way in this sinking ship, FREE.
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Kalaed Lyosk
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Posted - 2011.07.19 15:09:00 -
[3]
Top menu row -> Game Time -> Cancel Subscription
Looks pretty easy to me.
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Hicksimus
Gallente Enslave.
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Posted - 2011.07.19 15:09:00 -
[4]
I had the same issue search for it in the forums and you will find a link to help you. I saw people saying it is a random bug, sounds like another bug of convinience doesn't it?
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OHU812
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Posted - 2011.07.19 15:09:00 -
[5]
I too have canceled my accounts but to implay CCP has made it where you cannot cancel a subscription is not only harmful to their business model of barbies in space but also incorrect.
Go to you account management page then the second drop menu from left to right will give you that option I think. Least that was where I found the option to cancel.
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UglyRobot
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Posted - 2011.07.19 15:09:00 -
[6]
Originally by: Tersa Sadi I am dirt poor and can't afford to continue playing, never mind that Incarna crashes so often on me that gameplay is impossible. I set up the account to pay with a credit card and automatically update every month. I'm due to make another subscription payment in a few days, so I attempted to log in to Account Management and cancel. However, with the recent revamp of the site, the link with which to do so is gone.
Giving CCP the benefit of the doubt, I have now been on every page except those linked to in the footer and have not been able to find the option to close an account. I am forced to conclude that CCP's so worried about the number of people quitting that they deliberately removed the option to try to keep players from quitting. But it is despicable to force people to continue paying for a service they no longer want for some reason.
Way to screw over your automated subscribers, CCP. At least people who pay in other ways can just run out of game time.
Cancel Subscription is under Game Time. Its the third box down.
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Important Person
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Posted - 2011.07.19 15:12:00 -
[7]
Originally by: Miilla Edited by: Miilla on 19/07/2011 15:08:01 I paid YEARLY (cheapest) for the past few years and thus injecting NEW FRESH REVENUE into CCP's bank account.
Now I have cancelled my sub and will pay now by PLEX (OLD REVENUE) so they get no NEW REVENUE from me. At all.
I have far more ISK for gametime than Eve has lifetime left in it. I shall laugh all the way in this sinking ship, FREE.
Way to stick it to the man!
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Miilla
Minmatar Hulkageddon Orphanage
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Posted - 2011.07.19 15:13:00 -
[8]
I also recommend you PETITION to have them explicitly remove your credit card details. I did.
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TyeBaak
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Posted - 2011.07.19 15:15:00 -
[9]
https://secure.eveonline.com/CancelSubscription.aspx
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Petrus Blackshell
Minmatar Minmatar Ship Construction Services Ushra'Khan
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Posted - 2011.07.19 15:18:00 -
[10]
It appears that the "Cancel Subscription" link is only showing up for some people and not others. It does not show up for me. Tersa appears to be another person for whom it doesn't show up.
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Shizu Eisenkreuz
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Posted - 2011.07.19 15:20:00 -
[11]
Is this an example of those economics/marketing/sociology experts who knows everything about game developement and distribution and would totally be better than CCP at making videogames?
And you can't even figure how to cancel a subscription?
I re-subbed yesterday and immediately canceled it to avoid auto-renewal. Took a grand total of 30 seconds.
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Ranger 1
Amarr Paragon Fury Cascade Imminent
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Posted - 2011.07.19 15:21:00 -
[12]
Originally by: Petrus Blackshell It appears that the "Cancel Subscription" link is only showing up for some people and not others. It does not show up for me. Tersa appears to be another person for whom it doesn't show up.
Make sure you are logged in. ===== The world will not end in 2012, however there will be a serious nerf to Planetary Interaction. |
Mendolus
Aurelius Federation Eternal Evocations
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Posted - 2011.07.19 15:21:00 -
[13]
Use another browser ffs, I suggest IE (for you Windows folks) just to clear out any possibility it has anything to do with third party browsers.
First thing I do when **** doesn't work on Firefox (like Photobucket, ugh) is pop open IE and see if it works there, and surprise surprise, it does 95% of the time!
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Miilla
Minmatar Hulkageddon Orphanage
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Posted - 2011.07.19 15:23:00 -
[14]
Originally by: Mendolus Use another browser ffs, I suggest IE (for you Windows folks) just to clear out any possibility it has anything to do with third party browsers.
First thing I do when **** doesn't work on Firefox (like Photobucket, ugh) is pop open IE and see if it works there, and surprise surprise, it does 95% of the time!
It sometimes happens for IE users too, it seems to be "tempermental", worked for me on Firefox though fine.
Still, petition CCP anyway to actually REMOVE your CC info as Cancelling DOESNT ACTUALLY REMOVE your details, it just deactivates the sub.
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Rodj Blake
Amarr PIE Inc.
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Posted - 2011.07.19 15:26:00 -
[15]
Originally by: Miilla Edited by: Miilla on 19/07/2011 15:08:01 I paid YEARLY (cheapest) for the past few years and thus injecting NEW FRESH REVENUE into CCP's bank account.
Now I have cancelled my sub and will pay now by PLEX (OLD REVENUE) so they get no NEW REVENUE from me. At all.
I have far more ISK for gametime than Eve has lifetime left in it. I shall laugh all the way in this sinking ship, FREE.
I'm sure that CCP will be horrified at the thought of someone else paying for your subscription rather than you.
Dulce et decorum est pro imperium mori.
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Miilla
Minmatar Hulkageddon Orphanage
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Posted - 2011.07.19 15:27:00 -
[16]
Originally by: Rodj Blake
Originally by: Miilla Edited by: Miilla on 19/07/2011 15:08:01 I paid YEARLY (cheapest) for the past few years and thus injecting NEW FRESH REVENUE into CCP's bank account.
Now I have cancelled my sub and will pay now by PLEX (OLD REVENUE) so they get no NEW REVENUE from me. At all.
I have far more ISK for gametime than Eve has lifetime left in it. I shall laugh all the way in this sinking ship, FREE.
I'm sure that CCP will be horrified at the thought of someone else paying for your subscription rather than you.
I don't really care, as long as it's not ME thats pumping in new revenue to failcorp.
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Mendolus
Aurelius Federation Eternal Evocations
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Posted - 2011.07.19 15:28:00 -
[17]
Edited by: Mendolus on 19/07/2011 15:28:06
Originally by: Mendolus Use another browser ffs, I suggest IE (for you Windows folks) just to clear out any possibility it has anything to do with third party browsers.
First thing I do when **** doesn't work on Firefox (like Photobucket, ugh) is pop open IE and see if it works there, and surprise surprise, it does 95% of the time!
Yea, Photobucket has refused to deleted one of my album groups for months now, no matter what browser I try to do it in, their new interface makes me wanna punch babies, so buggy... don't even get me started on the app for iPhone, it's been a clunker since day one...
ARG.
But yea, CCP should remove details if you petition for them to do so, simply cancelling the account but leaving CC information in the database is wonky... considering I just received this email literally a week or two ago from Bioware:
Quote: We recently learned that hackers gained unauthorized access to the decade-old BioWare server system supporting the Neverwinter Nights forums. We immediately took appropriate steps to protect our consumersÆ data and launched a thorough ongoing evaluation of the breach. We have determined that no credit card data was compromised from the servers, nor did we ever have or store sensitive data like social security numbers. Our investigation shows that information such as user names, encrypted passwords, email addresses, mailing addresses, names, phone numbers, CD keys and birth dates from these forum accounts on the system may have been compromised, as well as other information (if any) that you may have associated with your EA Account.
/sigh...
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Echo Falls
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Posted - 2011.07.19 15:46:00 -
[18]
I too was going to cancel then accidentally paid up my subscription until Mid-2015 .. Oops ..
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Abrazzar
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Posted - 2011.07.19 15:53:00 -
[19]
"You are now my guest. Forever. *laugh*" ~Morgoth --------
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Princess Strawberry
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Posted - 2011.07.19 16:02:00 -
[20]
Originally by: Kalaed Lyosk Top menu row -> Game Time -> Cancel Subscription
Looks pretty easy to me.
This is how to do it, however, in defence of the OP that option was not appearing this morning, I was attempting to cancel my account. The website appears to have now been fixed. Or at least the option has re-appeared, hopefully it has actually cancelled the account.
-------------------------------- http://eveonomics.blogspot.com/ |
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xxxTRUSTxxx
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Posted - 2011.07.19 16:03:00 -
[21]
no they didn't hide it. you could have also contacted your bank and told them to withhold on payment to CCP, I'm gonna call it as i see it, another whining **** trying to drag eve down with him/her because they've burned out. I am forced to conclude that the OP is either a drama queen or a troll.
can't wait till all the whining forum *****s are gone can't say i'll miss them, bye now whining ****s hurry up and leave already. you bring nothing to the community but whining BS, you people are like 4 year olds crying for an ice cream.
we don't need to know why you are going, just hit escape and never come back.
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Gerald Sphinx
Gallente The Scope
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Posted - 2011.07.19 16:04:00 -
[22]
Edited by: Gerald Sphinx on 19/07/2011 16:06:00 Go to "Eve Account Management" (located to the left of this page), log in, then go to the "Game Time" drop down menu and click "Cancel Subscription". It worked for my account on "Henry Haphorn" (he's in limbo for the moment).
If any of you people have paid with Paypal, then you have to cancel your subscription through them, not through CCP.
Originally by: Princess Strawberry
Originally by: Kalaed Lyosk Top menu row -> Game Time -> Cancel Subscription
Looks pretty easy to me.
This is how to do it, however, in defence of the OP that option was not appearing this morning, I was attempting to cancel my account. The website appears to have now been fixed. Or at least the option has re-appeared, hopefully it has actually cancelled the account.
Something tells me your browser was messing around with you.
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Strecs Moliko
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Posted - 2011.07.19 16:11:00 -
[23]
Originally by: Tersa Sadi I am dirt poor and can't afford to continue playing, never mind that Incarna crashes so often on me that gameplay is impossible. I set up the account to pay with a credit card and automatically update every month. I'm due to make another subscription payment in a few days, so I attempted to log in to Account Management and cancel. However, with the recent revamp of the site, the link with which to do so is gone.
Giving CCP the benefit of the doubt, I have now been on every page except those linked to in the footer and have not been able to find the option to close an account. I am forced to conclude that CCP's so worried about the number of people quitting that they deliberately removed the option to try to keep players from quitting. But it is despicable to force people to continue paying for a service they no longer want for some reason.
Way to screw over your automated subscribers, CCP. At least people who pay in other ways can just run out of game time.
You fail at the internet.
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Yoa Loother
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Posted - 2011.07.19 16:41:00 -
[24]
Edited by: Yoa Loother on 19/07/2011 16:43:04
Originally by: Strecs Moliko
Originally by: Tersa Sadi I am dirt poor and can't afford to continue playing,
You fail at the internet.
Or Mr A$$hole, maybe the geniuses who brought us the new, improved and nicely hackable new fora managed to eff up another vital part of this site, by updating it to the "new look" and failing to check for browser incompatibilities?
Nah, that would nevah happen.
Yeah OP, get yourself the newest Firefox and try again. _ .. darn |
Miss Rabblt
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Posted - 2011.07.19 17:06:00 -
[25]
Edited by: Miss Rabblt on 19/07/2011 17:06:45 i would say more: THEY PREVENT ME TO CLOSE EVE ONLINE CLIENT!!!!
they fired me from my company and closed doors in my house!
i can't get out! AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA
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Tersa Sadi
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Posted - 2011.07.19 18:57:00 -
[26]
Originally by: Hicksimus I had the same issue search for it in the forums and you will find a link to help you. I saw people saying it is a random bug, sounds like another bug of convinience doesn't it?
It does, at that.
Thank you TyeBaak for the link, because logged in and attempting to find it two different browsers, it didn't show up in Game Time's drop down menu.
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De'Veldrin
Minmatar Norse'Storm Battle Group Intrepid Crossing
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Posted - 2011.07.19 19:02:00 -
[27]
Originally by: Mendolus Use another browser ffs, I suggest IE (for you Windows folks) just to clear out any possibility it has anything to do with third party browsers.
First thing I do when **** doesn't work on Firefox (like Photobucket, ugh) is pop open IE and see if it works there, and surprise surprise, it does 95% of the time!
Not to derail the thread, but your first reaction when a crappy browser does not work is to open an even more crappy one? --Vel
Originally by: Blacksquirrel
This is EVE. PVE can happen anywhere at anytime. Be prepared.
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Brujo Loco
Amarr Brujeria Teologica
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Posted - 2011.07.19 19:23:00 -
[28]
I tried to unsub my auxiliary accounts, had to use an alt browser to make it effective. A neat hidden ploy of CCP or a lame bug in their awful design that randomly benefited them? Who knows? Only time will tell.
Switch Browsers or refresh/log in and out. This is just so common I'm actually thinking they did it on purpose. ---Eve is not dying, its being murdered ----
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Mendolus
Aurelius Federation Eternal Evocations
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Posted - 2011.07.19 19:40:00 -
[29]
Edited by: Mendolus on 19/07/2011 19:41:14
Originally by: De'Veldrin
Originally by: Mendolus Use another browser ffs, I suggest IE (for you Windows folks) just to clear out any possibility it has anything to do with third party browsers.
First thing I do when **** doesn't work on Firefox (like Photobucket, ugh) is pop open IE and see if it works there, and surprise surprise, it does 95% of the time!
Not to derail the thread, but your first reaction when a crappy browser does not work is to open an even more crappy one?
Your first reaction when something complicated doesn't work is to grab something even more complicated and hope that works instead?
Whew, I hope you're not an engineer or developer of some sort, talk about a pain train.
Cadet: Sir, the square block will not fit in the triangle shaped hole! You: Grab the plasma gun boys, we're gonna cut us a new hole... *rolls cigar around in mouth all fierce like* Veteran: Uh, you failed to notice the square shaped hole next to the triangle one, didn't you?
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Fore Khaos
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Posted - 2011.07.19 20:01:00 -
[30]
Can't find the unsubscribe button? So much for EVE players being smarter than other MMO gamers.
Fake edit: they're not.
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