Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 30 40 50 60 70 80 90 .. 90 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 39 post(s) |
Verran Skarne
Shadowfire Enterprises
16
|
Posted - 2013.05.22 12:41:00 -
[2221] - Quote
So, something I thought I would share. One of my alliance mates has had a horrible time with the launcher not picking up her settings no matter what she did.
She's running Windows 7 Home Premium (EN-UK)
We corrected this by having her run the launcher as Administrator on her system (right-click shortcut, Run As Administrator). Now it works like a champ.
Several other folks in my alliance reported similar success by doing this.
To summarize...
SYMPTOMS: When you start the launcher and launch the game, none of your settings are visible. This can happen every time the launcher starts or possibly only sometimes.
WORKAROUND: Run the launcher as administrator and it should have better success with remembering settings, etc.
ANALYSIS:
It would seem that the new launcher is not properly requesting an elevated token on its own when it's executed by the user. This is something the application has to do, as any recent version of Windows is going to assume least privileged mode by default in order to try and protect the user.
I'm not sure why the launcher might need an elevated token but the "rules" of UAC/elevation are fairly simple and straightforward, documented here (this is the Vista article, I'm sure there's an updated version for 7/8 somewhere on MSDN): http://msdn.microsoft.com/en-us/library/windows/desktop/bb756922.aspx
Hopefully this helps the CCP developers out and in the meantime, hopefully the workaround helps others having similar issues :) |
Vaerah Vahrokha
Vahrokh Consulting
4083
|
Posted - 2013.05.22 12:43:00 -
[2222] - Quote
Andski wrote:just curious, what problems was this new launcher intended to solve?
Some of us had many accounts. This issue is being dealt with. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Vaerah Vahrokha
Vahrokh Consulting
4084
|
Posted - 2013.05.22 12:47:00 -
[2223] - Quote
More issues I found:
1) On one computer I get asked for the EULA agreement ALL the time. This is driving me nuts. I never get asked to type in a character in my account.
2) On the other, I don't get asked the EULA but every time I get told my IP hasn't been known or something like that and I have to type my characters names all the time.
3) When I exit the game, now on one computer something screwy happens with the pallette (though I am on 16M colors ) and when I exit EvE, the windows desktop becomes of shades of pink and yellow!
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Bronco Platz
Intercosmic Fruit Company
9
|
Posted - 2013.05.22 12:48:00 -
[2224] - Quote
Vaerah Vahrokha wrote:Andski wrote:just curious, what problems was this new launcher intended to solve? Some of us had to many accounts. This issue is being dealt with.
FYP |
Fillingkillboards
State War Academy Caldari State
12
|
Posted - 2013.05.22 12:58:00 -
[2225] - Quote
Accepting the EULA agreement every time I log on is indeed tedious pls fix. |
Elani Riu
Razer Empire Claimed.
0
|
Posted - 2013.05.22 13:02:00 -
[2226] - Quote
I left Eve for nearly two years due to to the Incarna debacle.
Isn't it amazing CCP how little we have learned? Yes, this feature is that bad. Lets see how you handle this in the next 23 days. One misstep and I'm back out.
|
Scrapyard Bob
EVE University Ivy League
1235
|
Posted - 2013.05.22 13:09:00 -
[2227] - Quote
So if you've introduced Single Sign-On - then where are the long-promised, but never delivered, key-fob authenticators?
(And the new launcher support for multi-box accounts, where we had different graphics settings for some or all of those accounts is garbage.) |
Hakaru Ishiwara
Republic Military School Minmatar Republic
441
|
Posted - 2013.05.22 13:12:00 -
[2228] - Quote
From another EVE-O GD thread:
Quote:*snip* And yet we pay for the EVE entertainment service, just as we pay for other business services that might fall under the "serious" category.
Dependencies on ancillary systems are just as critical for review as is the primary functionality of the newly implemented logic and UI. Regardless of what caused the failure, CCP's EVE subscribers were faced with a service that was rendered unavailable without some under the covers technical tinkering on a widespread scale. The perception was that the launcher had utterly failed even though it was content / data feeds which were buckling under some unknown pressures.
On top of these problems, there was little-to-no communication from CCP that they were intending to foist some significant new functionality on their users. Given a few days notice, players would have set their long-train skills and gotten assets out of harm's way. Instead of properly setting the expectation of a patch day, CCP surprised its customers in a bad way. This is a big no-no in the world of customer relationship management.
The challenge that CCP faces with poorly executed patch releases is one of a cumulative nature where CCP, on an annual basis, royally fucks up what they market as "expansions" with game breaking defects or functionality that is considered to be highly undesirable by their customers. The list is long with these ****-ups and EVE subscribers have even longer memories.
When CCP pulls a completely avoidable stunt like they did with this new launcher functionality release, the collective perception of CCPs ineptitude is acutely focused on what has gone wrong rather than on the future potential [some might say vaporware] of CCP's long-term initiatives. +++++++ I have never shed a tear for a fellow EVE player until now. Mark GÇ£SeleeneGÇ¥ Heard's Blog Honoring Sean "Vile Rat" Smith. |
Khoharis Asanari
Praetorian Guard of Honour Praetorian Directorate
3
|
Posted - 2013.05.22 13:13:00 -
[2229] - Quote
The launcher does not remember any of my logins and I have to acccept the EULA every single time I log in. |
Eve Amarrian
Imperial Academy Amarr Empire
0
|
Posted - 2013.05.22 13:15:00 -
[2230] - Quote
Congratulations CCP, fixing something that is not broken and break it in process, that's something not many software companies have balls to do! |
|
David Campbell
TIPIAKS
70
|
Posted - 2013.05.22 13:16:00 -
[2231] - Quote
Well that was disapointing...
I launched the launcher today, it patched and I expected to be finally able to see what all that fuzz was about. Unfortunately, nothing happened beyond that. No error message, no Offline message, just no launcher at all. Even in my task manager, no trace of it.
I tried reinstalling the game, same issues. I know I shouldn't complain, at least my settings are unchanged. But still, anyone has any ideas how to fix that ? Launching the game through the .exe file will become tedious very fast. Especially if the old log in screen ends up being removed. |
AndromacheDarkstar
Zebra Corp Gentlemen's Agreement
755
|
Posted - 2013.05.22 13:17:00 -
[2232] - Quote
So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change . Join the ZC Pub chat channel today and talk about joining-áZebra corp, hands down the best PVP corp in EVE keeping CFC killboards in the green singlehandedly |
AndromacheDarkstar
Zebra Corp Gentlemen's Agreement
755
|
Posted - 2013.05.22 13:20:00 -
[2233] - Quote
Glasgow Dunlop wrote:can you not just roll back?
then leave it as was?
just saying . . .
Give this man a medal and a job at CCP Join the ZC Pub chat channel today and talk about joining-áZebra corp, hands down the best PVP corp in EVE keeping CFC killboards in the green singlehandedly |
Ginger Barbarella
Caldari Provisions Caldari State
1312
|
Posted - 2013.05.22 13:21:00 -
[2234] - Quote
Adding to last post of terrible UI design...
3. Have to manually enter account login name if it's different from last successful login 4. Hitting TAB after #3 above takes me to the password field (as it should), but the value in the account name field reverts back to the last account name successfully logged on to.
Seriously, did whoever designed this interface EVER design a user interface before? No, seriously... Cuz, this is just bad. Period.
(And yes, I have over 20 years of PROFESSIONAL interface design in both web and c/s software) "Blow it all on Quafe and strippers." --- Sorlac |
|
CCP Guard
C C P C C P Alliance
3876
|
Posted - 2013.05.22 13:21:00 -
[2235] - Quote
AndromacheDarkstar wrote:So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change .
Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front. CCP Guard | EVE Community Developer |-á@ccp_guard |
|
Aakkonen
The 0rigin Illusion of Solitude
7
|
Posted - 2013.05.22 13:22:00 -
[2236] - Quote
I have no idea is it good feature to make players use command prompt and do some computer magic (I am very unexperienced in computers still) My launcher wont even start wehn I try it. I have to use repair tool + Bin\exefile launch just to get play eve -.- Bad Jokes since -09.... Fly Safe! o7 |
Jarnis McPieksu
433
|
Posted - 2013.05.22 13:24:00 -
[2237] - Quote
Whoever pushed this live has no clue about EVE.
Yeah, in dream-la-la-land we get proper SSO global account with all our characters from all our legacy accounts, with no limitations how many of them may be logged at once, as many of them training as you pay subs for etc... but until that pipe dream happens, the launcher MUST (not "should" or "may") support existing multi-account play that pretty much everyone in EVE is doing. Max 5 account names remembered? Yeaaaahh... no.
Sadly the only practical way to feed CCP a clue-bag is to hit unsub. We already know from past dramas that CCP will fix their stuff very very quickly when the beancounter division shows up terrified, with alarming Excel sheets showing subs falling off a cliff.
Multi-account support poor in new launcher? Close accounts. Problem solved. CCP will go "eeek" when unsub numbers spike and problem gets fixed.
Personally I'm heading to vote about this "improvement" with my secondary accounts to account management just now. |
Smoking Blunts
ZC Industries Dark Stripes
482
|
Posted - 2013.05.22 13:24:00 -
[2238] - Quote
CCP Guard wrote:AndromacheDarkstar wrote:So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change . Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front.
there would be no issues if all the concerns raised BEFORE this was released were address, rather than just brushed off OMG when can i get a pic here
|
Steijn
Quay Industries CAStabouts
285
|
Posted - 2013.05.22 13:25:00 -
[2239] - Quote
CCP Guard wrote:AndromacheDarkstar wrote:So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change . Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front.
Why was this rush released when its obviously not ready? Is it because you need it running before June 4th? |
Ginger Barbarella
Caldari Provisions Caldari State
1313
|
Posted - 2013.05.22 13:28:00 -
[2240] - Quote
CCP Guard wrote: Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front.
Seriously, from a customer support perspective, do you guys think that's acceptable? A "workaround" for issues you acknowledge but refuse to call a bug or bad design?
"We know the accellerator in your car sticks, but we have a work-around to crashing into a wall and dying: just jump out of the car!"
C'mon, guys... Paying customers here... "Blow it all on Quafe and strippers." --- Sorlac |
|
Ginger Barbarella
Caldari Provisions Caldari State
1313
|
Posted - 2013.05.22 13:29:00 -
[2241] - Quote
Steijn wrote: Why was this rush released when its obviously not ready? Is it because you need it running before June 4th?
Internet meme aside, "QFT". "Blow it all on Quafe and strippers." --- Sorlac |
AndromacheDarkstar
Zebra Corp Gentlemen's Agreement
755
|
Posted - 2013.05.22 13:30:00 -
[2242] - Quote
CCP Guard wrote:AndromacheDarkstar wrote:So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change . Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front.
Im trying to sound as reasonable as possible but surely at this point with so many people angry and unable to use the client surely a rollback is better than trying to come up with fixes. Then the feature can be rolled out in a working state at a later date. Join the ZC Pub chat channel today and talk about joining-áZebra corp, hands down the best PVP corp in EVE keeping CFC killboards in the green singlehandedly |
Luke Eskar
Love Squad Confederation of xXPIZZAXx
22
|
Posted - 2013.05.22 13:31:00 -
[2243] - Quote
GIVE ME BACK THE F***ING LOG IN SCREEN !!!!!!!!!!!!!!!!!!!!!!!! This is bob. Copy and paste him so he can take over the eve forums. Gÿ+/ /Gûî /n++ \ |
Asuri Kinnes
Adhocracy Incorporated Adhocracy
723
|
Posted - 2013.05.22 13:33:00 -
[2244] - Quote
Elani Riu wrote:I left Eve for nearly two years due to to the Incarna debacle.
Isn't it amazing CCP how little we have learned? Yes, this feature is that bad. Lets see how you handle this in the next 23 days. One misstep and I'm back out.
Bye!
In other news, after all the fuss during the day yesterday, rebooted and entered game fine.
Launcher even works.
Interdict Hi-Sec - it's the only way to be sure... |
|
CCP Guard
C C P C C P Alliance
3876
|
Posted - 2013.05.22 13:38:00 -
[2245] - Quote
Steijn wrote:CCP Guard wrote:AndromacheDarkstar wrote:So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change . Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front. Why was this rush released when its obviously not ready? Is it because you need it running before June 4th?
We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share. CCP Guard | EVE Community Developer |-á@ccp_guard |
|
Zanzibar Heroshima
True Slave Foundations Shaktipat Revelators
21
|
Posted - 2013.05.22 13:39:00 -
[2246] - Quote
Can't we just roll it back? The old launcher worked fine, looked better, and could actually connect me to TQ.
As it is i'm having to launch the game using the exe file, which'll work fine until you come to patch the game again. |
Lodocran
Dreddit Test Alliance Please Ignore
1
|
Posted - 2013.05.22 13:39:00 -
[2247] - Quote
Dear windows users: You have my sincere sympathy regarding all the issues brought along with the new launcher. As I understand, it's quite a few :s
Dear CCP; You have me worried, and I'm not sure I want a new launcher for the mac clients anymore. I know you people are eager to expand and upgrade the user-interaction the Eve universe, and a few missteps are bound to happen. And we are all very exited about Odyssey. Please don't ruin that excitement with stuff like this. "The most persistent principles of the universe are accident and error." |
Slappy Andven
Proletariat Projects Inc SoulWing Alliance
16
|
Posted - 2013.05.22 13:39:00 -
[2248] - Quote
CCP Guard wrote:We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
This update is terrible. Please revert to the previous behavior. Slappy Andven CEO Proletariat Projects, Inc. Executor, SoulWing Alliance |
Ginger Barbarella
Caldari Provisions Caldari State
1314
|
Posted - 2013.05.22 13:40:00 -
[2249] - Quote
CCP Guard wrote: We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
Quality Assurance. That's all we're saying, man. "Blow it all on Quafe and strippers." --- Sorlac |
Arkon Olacar
Imperial Guardians Tribal Band
218
|
Posted - 2013.05.22 13:43:00 -
[2250] - Quote
Ginger Barbarella wrote:CCP Guard wrote: We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
Quality Assurance. That's all we're saying, man. Or at least a form of testing before you throw an incomplete, unwanted pile of horse manure at us. "The rest will be in the blog rather than invented at the keyboards of forum posters and bloggers." -á-á-á-á-á-á-á - CCP Sreegs, 23/06/2012
Umad forum warriors? |
|
|
|
|
Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 30 40 50 60 70 80 90 .. 90 :: one page |
First page | Previous page | Next page | Last page |