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Author |
Thread Statistics | Show CCP posts - 39 post(s) |
Steijn
Quay Industries CAStabouts
287
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Posted - 2013.05.22 13:48:00 -
[2251] - Quote
CCP Guard wrote:Steijn wrote:CCP Guard wrote:AndromacheDarkstar wrote:So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change . Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front. Why was this rush released when its obviously not ready? Is it because you need it running before June 4th? We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
Appreciate the honest answer. I guess its as close as we are likely to get to 'yea we know we fcked up, we now just need to find the best solution to fix this.' |
Oliver G
G Enterprises
8
|
Posted - 2013.05.22 13:48:00 -
[2252] - Quote
CCP Guard wrote:Steijn wrote:CCP Guard wrote:AndromacheDarkstar wrote:So this is a workaround for one problem, is there any word on fixing all of the other issues that the launcher has caused. Id also love to know if CCP had figures on how many of its customers had actually disabled the previous launcher. It seems like this is a really really unwelcome change . Some of of the issues people are talking about aren't things the Community team can point out a workaround to. All issues that don't have workarounds will have to be looked at by the developers and either they themselves or us will keep you posted on any updates on that front. Why was this rush released when its obviously not ready? Is it because you need it running before June 4th? We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
Hm, just as a warning: "with any information we have to share" is quite an ambiguous way of putting it. The information you guys WANT to share and the information you guys SHOULD share (after the proper time of preparing it) may actually differ.
However, you owe it to the paying customers to properly analyze the situation, admit mistakes that have been made during the whole design/development/QA/unroll period and write a proper Dev-Blog about it. I am quite sure that many people would actulally like reading about what went wrong. Remeber the boot.ini fail? You had a good Dev-Blog about that too that explained it and settled the topic for me. **** happens, after all. Maybe, just maybe, while you guys write such an article (and reflect about the situation in order to write it) you come up with some insight on how to do things better in the future. |
Rengerel en Distel
Amarr Science and Industry
1478
|
Posted - 2013.05.22 13:51:00 -
[2253] - Quote
Arkon Olacar wrote:Ginger Barbarella wrote:CCP Guard wrote: We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
Quality Assurance. That's all we're saying, man. Or at least a form of testing before you throw an incomplete, unwanted pile of horse manure at us.
It's been on the test server for a few weeks, i'm sure you logged on there to help test it, right? There's no way people would come to forums bitching about a lack of testing on every possible computer configuration without testing it themselves, i'm sure.
With the increase in shiptoasting, the Report timer needs to be shortened.
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Fam Trinly
Russian SOBR SOLAR FLEET
7
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Posted - 2013.05.22 13:51:00 -
[2254] - Quote
new updated launcher does not let to log (SSO) or stat client in wine/Linux, the workaround is to start not Eve.exe as usual, but ../bin/ExeFile.exe |
Vaerah Vahrokha
Vahrokh Consulting
4087
|
Posted - 2013.05.22 13:53:00 -
[2255] - Quote
Steijn wrote:[ Appreciate the honest answer. I guess its as close as we are likely to get to 'yea we know we fcked up, we now just need to find the best solution to fix this.'
It reminds me of the inventory screwup. And the incarna screwup before it. And the gold ammo screwup. And the PI screwup. And.... well you see the gist, I could go on forever.
CCP = the boot.ini company.
Fun thing, there are as bad producers in the industry and they would not even acknowledge NOR fix their screwups. Yes, EA I am looking at you. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
flakeys
Interstellar Corporation of Science and Technology Interstellar Confederation
1096
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Posted - 2013.05.22 14:02:00 -
[2256] - Quote
Vaerah Vahrokha wrote:Steijn wrote:[ Appreciate the honest answer. I guess its as close as we are likely to get to 'yea we know we fcked up, we now just need to find the best solution to fix this.' It reminds me of the inventory screwup. And the incarna screwup before it. And the gold ammo screwup. And the PI screwup. And.... well you see the gist, I could go on forever. CCP = the boot.ini company. Fun thing, there are as bad producers in the industry and they would not even acknowledge NOR fix their screwups. Yes, EA I am looking at you.
How about SOE .... NGE anyone ?
We are all born ignorant, but one must work hard to remain stupid.
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Structured Chaos
Federal Navy Academy Gallente Federation
1
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Posted - 2013.05.22 14:04:00 -
[2257] - Quote
I don't log in for 2 days and come back to this abomination of a launcher. Way to completely screw up something that worked fine. |
Damasa Cloudwalker
Cloudwalker Enterprises
51
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Posted - 2013.05.22 14:04:00 -
[2258] - Quote
Came back after a 5 month break because I didn't like the Retribution update and the immersion killing fantasy sound effects, but this "launcher" is just LOL.
Canceled in half the time it took to sub, and I suggest everyone else vote with their wallet and leave this circa 2003 game behind. |
Suzuka A1
Multiplex Gaming Li3 Federation
1
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Posted - 2013.05.22 14:08:00 -
[2259] - Quote
Is anyone else having the problem of the launcher not remembering your account usernames? (No I did not read through all 112 pages of this thread, but I did run multiple searches.)
My Singularity launcher remembers my different accounts...so why does the TQ launcher hate?! |
Angelus Ryan
Ama Nesciri.
32
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Posted - 2013.05.22 14:12:00 -
[2260] - Quote
Suzuka A1 wrote:Is anyone else having the problem of the launcher not remembering your account usernames? (No I did not read through all 112 pages of this thread, but I did run multiple searches.)
My Singularity launcher remembers my different accounts...so why does the TQ launcher hate?!
To save you looking it up: Yes, people have this issue. |
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Susiqueta Muir
Bio-Tech Research Tribal Band
35
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Posted - 2013.05.22 14:14:00 -
[2261] - Quote
Why do I have to keep accepting the EULA EVERY time I log on?
Every.Single.Time...
Bad form CCP... Bad Form... |
Ginger Barbarella
Caldari Provisions Caldari State
1315
|
Posted - 2013.05.22 14:15:00 -
[2262] - Quote
Rengerel en Distel wrote: It's been on the test server for a few weeks, i'm sure you logged on there to help test it, right? There's no way people would come to forums bitching about a lack of testing on every possible computer configuration without testing it themselves, i'm sure.
The test server IS NOT and SHOULD NOT be a replacement for proper quality assurance. You want to crowd-source the development and feedback on a product? Awesome, rock and roll. But as soon as you want to make a product PUBLIC to a PAYING userbase, you have certain responsibilities to test the product in-house with documented QA procedures. The stakeholders and shareholders in the company CCP Games should expect no less. Wagging a finger in the direction of a test server means precisely nothing beyond the Alpha stage of a product. If you choose to give CCP a pass on this that's your prerogative, but I can't. This kind of thing happens YEARLY here, which leads me to believe one of two things: either a) there is no established QA process in place, or b) that QA process is ignored or short-circuited somewhere along the line. Management at CCP should pay close attention to that point. "Blow it all on Quafe and strippers." --- Sorlac |
Smoking Blunts
ZC Industries Dark Stripes
485
|
Posted - 2013.05.22 14:18:00 -
[2263] - Quote
Rengerel en Distel wrote:Arkon Olacar wrote:Ginger Barbarella wrote:CCP Guard wrote: We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
Quality Assurance. That's all we're saying, man. Or at least a form of testing before you throw an incomplete, unwanted pile of horse manure at us. It's been on the test server for a few weeks, i'm sure you logged on there to help test it, right? There's no way people would come to forums bitching about a lack of testing on every possible computer configuration without testing it themselves, i'm sure.
I logged in and tested it on sisi. I was very vocal about my issues with it. and CCP Aporia who brushed that feedback aside stating
CCP Aporia wrote: We've noted the concerns that people have about how it changes the way one has to do multi-boxing stuff and we are working on improvements on this. With that regard, though, let it be said that with all the various ways in which people are multi-boxing then it's near impossible to not annoy some parts of our userbase which do this.
i.e. ignoring what he was told about the many issues
the old launcher addressed all this multiboxing issues, the new one chucked every consideration aside OMG when can i get a pic here
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Vaerah Vahrokha
Vahrokh Consulting
4088
|
Posted - 2013.05.22 14:19:00 -
[2264] - Quote
flakeys wrote:Vaerah Vahrokha wrote:Steijn wrote:[ Appreciate the honest answer. I guess its as close as we are likely to get to 'yea we know we fcked up, we now just need to find the best solution to fix this.' It reminds me of the inventory screwup. And the incarna screwup before it. And the gold ammo screwup. And the PI screwup. And.... well you see the gist, I could go on forever. CCP = the boot.ini company. Fun thing, there are as bad producers in the industry and they would not even acknowledge NOR fix their screwups. Yes, EA I am looking at you. How about SOE .... NGE anyone ?
Well, SOE is the appropriate destiny for companies that love to screw up. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
M0stN00bs
Oath of the Forsaken Capital Ambition
0
|
Posted - 2013.05.22 14:21:00 -
[2265] - Quote
So ... the launcher looks good , and all started up for me well and on the first try so no problems there BUT
my fuckin setings got fuckin deleted !!! all of them .. also the overview is ******* back to standard again aswell , u have no ideea how iritating that is CCP !!
Also i think my station setings keep on getting reversed everytime i re-log or change accounts ... example like window size , shortcuts on the left-side .. oh and yes .. the iritating Captain's Quarters !! i mean hell i aint got a 2k $ pc here ...
else is fine |
Taiga Rie
Caladari CareBear Corporation
0
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Posted - 2013.05.22 14:23:00 -
[2266] - Quote
All ingame config is gone. EPIC FAIL |
Amarrius Ibn Pontificus
Dramani Confederacy
19
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Posted - 2013.05.22 14:23:00 -
[2267] - Quote
CCP Guard wrote: We cannot give you all the answers right at this moment. At the moment people are either having meetings to go through this and/or working on solutions. It would be rash to say too much right now. We can only ask for your patience while we decide the next steps and we will get back to you with any information that we have to share.
Just suspend all meetings, and get the right people sat at their stations to roll this mess back first. Then resume the meets and figure out what to do next and release it when you have all these issues sorted.
As it stands now, this sounds like the debate on the gender of angels that took place while Constantinople was being attacked in 1453. |
Sakhr Otaktay
Rayn Enterprises Test Alliance Please Ignore
10
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Posted - 2013.05.22 14:23:00 -
[2268] - Quote
M0stN00bs wrote: So ... the launcher looks good , and all started up for me well and on the first try so no problems there BUT
my fuckin setings got fuckin deleted !!! all of them .. also the overview is ******* back to standard again aswell , u have no ideea how iritating that is CCP !!
Also i think my station setings keep on getting reversed everytime i re-log or change accounts ... example like window size , shortcuts on the left-side .. oh and yes .. the iritating Captain's Quarters !! i mean hell i aint got a 2k $ pc here ...
else is fine
Relog and it should fix it all. |
Bendy Profane
The Tuskers
12
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Posted - 2013.05.22 14:23:00 -
[2269] - Quote
The login screens were beautiful and served as atmospheric portals to Eve. You're not doing the players or yourself a favor by removing them. |
Par'Gellen
229
|
Posted - 2013.05.22 14:26:00 -
[2270] - Quote
I'll throw my voice in with all the others about this:
With the new launcher logging in multiple accounts is a pain in the arse. Could you guys have designed it any worse? Maybe next time hire an engineering team with the sole purpose of making the customer's life harder? Actually nevermind, I think you nailed it this time. The only way it could be worse is if it punched me in the nuts when I click Play each time.
Thanks CCP! CCP, I understand that "To err is human", but it shouldn't be the company motto... |
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Vaerah Vahrokha
Vahrokh Consulting
4088
|
Posted - 2013.05.22 14:26:00 -
[2271] - Quote
Ginger Barbarella wrote:Rengerel en Distel wrote: It's been on the test server for a few weeks, i'm sure you logged on there to help test it, right? There's no way people would come to forums bitching about a lack of testing on every possible computer configuration without testing it themselves, i'm sure.
The test server IS NOT and SHOULD NOT be a replacement for proper quality assurance. You want to crowd-source the development and feedback on a product? Awesome, rock and roll. But as soon as you want to make a product PUBLIC to a PAYING userbase, you have certain responsibilities to test the product in-house with documented QA procedures. The stakeholders and shareholders in the company CCP Games should expect no less. Wagging a finger in the direction of a test server means precisely nothing beyond the Alpha stage of a product. If you choose to give CCP a pass on this that's your prerogative, but I can't. This kind of thing happens YEARLY here, which leads me to believe one of two things: either a) there is no established QA process in place, or b) that QA process is ignored or short-circuited somewhere along the line. Management at CCP should pay close attention to that point.
The problem is not even the quality of the product (which of course is important) but the obvious ineptitude and recidivous inability to design functional user interfaces that make sense.
Back at my programming days we had the boss shouting us: "USABILITY, USABILTY, USABILITY! There are people forced to use your piece of junk for 8 hours a day, WALK IN THEIR SHOES!"
Guess what, at CCP apparently they lack a boss that pushes developers into walking in the players shoes and is shows, oh if it shows! Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
KIller Wabbit
The Scope Gallente Federation
360
|
Posted - 2013.05.22 14:26:00 -
[2272] - Quote
Another customer asked if there was any player feedback on this and it hit me - WTH was the last CSM on this??????
Did none of them multibox? Did they really sign off on this? Were they given a dog and pony show - but were clueless that it was a bait-n-switch show?
Another reason to believe that CSM is a joke.
CCP - do a REAL Alpha/Beta with a enough people to a true sampling space and depth of ideas.
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
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Tiregn
Anvil Capital Trading
34
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Posted - 2013.05.22 14:27:00 -
[2273] - Quote
Susiqueta Muir wrote:Why do I have to keep accepting the EULA EVERY time I log on?
Every.Single.Time...
Bad form CCP... Bad Form...
Oh God this. I came here, scanned through all the Dev posts to see if it was mentioned, didn't see it until this post.
PLEASE fix this. Other's have said how I feel about this launcher, so I won't berate you for that, but for the love of god, I do not want to accept the EULA EVERY TIME I LOG ON.
Arrr capslock rage. |
Kblackjack54
Mercurialis Inc. RAZOR Alliance
101
|
Posted - 2013.05.22 14:29:00 -
[2274] - Quote
While CCP Devs pontificate on there latest creation....Chaos as some would call it, might I offer to the whole of CCP a solution to a lot of the problems thrown up by this patch.
To begin with it is long past time CCP started to treat it's clients, that is the little people that provide the cash to pay the bills etc. not as something subhuman or infantile which currently appears to be the case, but instead as intelligent mature individuals that really do have the ability to grasp complex explanations.
They would feel a lot less insulted and IMO be a lot more sympathetic towards problems if CCP came clean and admitted that it is the games success that is at the root of a lot of the problems and the inability of those that created it to see into the future and understand just how successful EVE would eventually become.
As a result the coding of EVE and the equipment it is currently running, and believe me they are dependent on each other, is far behind the required curve in the area of operating capacity and coding future proofing and must be fast approaching saturation in terms of it's ability to handle clients given current average user figures.
If as we all hope EVE is to continue into it's second decade of operation with any chance of success it will require a major re-coding and equipment update and surprisingly enough a lot of the community fully understand this problem and what it will take to resolve it, the standings issue alone which permeates the whole of EVE operations is a massive undertaking and is only one small part of the problem.
Information is key here guys, lay it out were you are going, how you intend and hope to get there and what problems you consider might forestall this process, nothing that intricate it might compromise game security but enough to indicate what's happening, why it's felt needed and how you intend to present this as a final product, tall order maybe but in the end when things go wrong, and they will go wrong, The community will be more understanding of what is happening and less of the vitriolic failure message mentality promoted mainly by lack of information
It also might be time for you to consider standing down from the six monthly update process for a year to concentrate on the full overhaul of EVE that is so obviously required, there must be now be enough written, tested and reliable code to allow for small sweeteners to be inserted over the course of a year that would allow you to do this.
The community knows were they need the game to go, you know how this can be achieved, time maybe to do what's required and save us all from this type of thread for years to come.
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Bugsy VanHalen
Society of lost Souls
638
|
Posted - 2013.05.22 14:31:00 -
[2275] - Quote
Bodb Derg wrote:Peoples needs to calm down. These things happen. NO,
CCP needs to spend there time fixing actual game problems,
Not wasting their time creating new features nobody wants, that are less functional than the features they replaced. Unified inventory took how many months to fix? And there are still issues with it.
It would seem they really learned nothing from their mistakes in Incarna. |
spaceinator
Native Freshfood Minmatar Republic
2
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Posted - 2013.05.22 14:33:00 -
[2276] - Quote
Now that you all have gotten your bitching out of the way, yes the new launcher is ****, and CCP have made a grave mistake, hundreds of people have said it, no need for more, i think CCP get the picture.
Now im still having a problem, when the launcher loads it goes through the process of checking for updates and downloads a small patch but when applying the patch at 100% it stops (3/4) and i cannot load the game, i have looked in my bin folder and cant find any exe file, idk if running it from steam makes it different can any1 help. |
AndromacheDarkstar
Zebra Corp Gentlemen's Agreement
755
|
Posted - 2013.05.22 14:33:00 -
[2277] - Quote
Bendy Profane wrote:The login screens were beautiful and served as atmospheric portals to Eve. You're not doing the players or yourself a favor by removing them.
Couldnt agree more, its a real shame to lsoe something like that in favour of a box of text and a very odd decision after all of CCPs talk of immersion at fan fest.
Somebody also mentioned the lack of CSM intervention from the old CSM before this became an issue, as much as i agree with that id lvoe to see some input from the current CSM on this, unless ive missed it i havent seen any CSM input in this thread. Would be nice to get their thoughts. Join the ZC Pub chat channel today and talk about joining-áZebra corp, hands down the best PVP corp in EVE keeping CFC killboards in the green singlehandedly |
Doc Fury
Furious Enterprises
1894
|
Posted - 2013.05.22 14:33:00 -
[2278] - Quote
KIller Wabbit wrote:Another customer asked if there was any player feedback on this and it hit me - WTH was the last CSM on this??????
Did none of them multibox? Did they really sign off on this? Were they given a dog and pony show - but were clueless that it was a bait-n-switch show?
Another reason to believe that CSM is a joke.
CCP - do a REAL Alpha/Beta with a enough people to a true sampling space and depth of ideas.
The few CSM that have spoken so far believe that the new launcher is not an issue and that everyone is just bitching because they are afraid of change.
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'. |
Craig Bennett2th
Bennett Corp Epsilon Shimmy Alliance
6
|
Posted - 2013.05.22 14:33:00 -
[2279] - Quote
I made a video on how everyone can bypass the launcher
http://youtu.be/kpEtdMdBvlM |
Steijn
Quay Industries CAStabouts
287
|
Posted - 2013.05.22 14:37:00 -
[2280] - Quote
spaceinator wrote:Now that you all have gotten your bitching out of the way, yes the new launcher is ****, and CCP have made a grave mistake, hundreds of people have said it, no need for more, i think CCP get the picture.
Now im still having a problem, when the launcher loads it goes through the process of checking for updates and downloads a small patch but when applying the patch at 100% it stops (3/4) and i cannot load the game, i have looked in my bin folder and cant find any exe file, idk if running it from steam makes it different can any1 help.
only guessing here as dont use Eve via steam
steam / steamapps / common / ccp? / |
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