Pages: [1] 2 :: one page |
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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Call Rollard
Caldari Independent Navy Reserve The Fourth District
53
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Posted - 2013.05.21 15:29:00 -
[1] - Quote
After this new update, I can't connect onto EVE!
I open my client up and this shows http://imgur.com/5C5YiDk,5FoZyBV
So I go to start EVE, then it says incompatible protocol. http://imgur.com/5C5YiDk,5FoZyBV#1
I've used the LauncherUpdater in my files but it won't open up for some reason, I believe the program is not comparable with this new update.
I assume I'm not the only receiving this issue, if I find a work around ill tell you here. but please can anyone put suggestions on here ASAP since I want to get back on EVE?
Add in: I downloaded the update when I was on the client login screen and it still doesn't connect. |
Gurdock
Steel Town Inc.
0
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Posted - 2013.05.21 15:34:00 -
[2] - Quote
Yeap, having this problem, too. I get the 'Cannot connect to server' error when opening the Launcher. If I try to start EVE otherwise and connect, it says 'incompatible protocol'. What to do.... |
Call Rollard
Caldari Independent Navy Reserve The Fourth District
53
|
Posted - 2013.05.21 15:35:00 -
[3] - Quote
Gurdock wrote:Yeap, having this problem, too. I get the 'Cannot connect to server' error when opening the Launcher. If I try to start EVE otherwise and connect, it says 'incompatible protocol'. What to do....
Even people on windows are receiving this issue. This isn't a macintosh issue this is the New Launcher Issue. Since im on mac anyway I decided CCP needs to see attention here that we are all recieving it. |
Gurdock
Steel Town Inc.
0
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Posted - 2013.05.21 15:39:00 -
[4] - Quote
Yeah it looks like a lot of people are having this problem. I was able to get on about an hour ago, download the patch and it worked. But now it's not. CCP needs to patch it up quickly. |
Destru Kaneda
CTRL-Q Iron Oxide.
206
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Posted - 2013.05.21 15:43:00 -
[5] - Quote
After a couple tries the launcher connected. Sounds like there is a network issue somewhere, so just keep trying. Music for robots, geeks, hackers, and nerds. Nerdiest homepage on the internet? |
Gurdock
Steel Town Inc.
0
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Posted - 2013.05.21 15:45:00 -
[6] - Quote
Well, it's working now. |
Call Rollard
Caldari Independent Navy Reserve The Fourth District
53
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Posted - 2013.05.21 15:50:00 -
[7] - Quote
I have restarted my client multiple times and I still receive incompatible protocol. I have even shut down my computer and turned it back on, still nothing.
Please let me on |
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CCP Aita
C C P C C P Alliance
0
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Posted - 2013.05.21 15:52:00 -
[8] - Quote
This issue is due to us having server issues which we are currently working hard at trying to fix.
We are sorry for any inconvenience this may cause you. Associate Programmer Team Special Circumstances |
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Call Rollard
Caldari Independent Navy Reserve The Fourth District
53
|
Posted - 2013.05.21 15:54:00 -
[9] - Quote
CCP Aita wrote:This issue is due to us having server issues which we are currently working hard at trying to fix.
We are sorry for any inconvenience this may cause you.
Thank you for the fast response. I will play another game until EVE gets repaired and back running |
Dybbuch
Agony Unleashed Agony Empire
70
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Posted - 2013.05.21 16:02:00 -
[10] - Quote
It has failed completely on my 'big' mac, completely on my windows laptop .. but oddly works fine on my mac mini
although I am less amused that I originally thought it a launcher issue .. followed the wiki that i should delete commom.ini .. and now i get a corrupt data message telling me to run the repair tool .. which doesnt work either
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Call Rollard
Caldari Independent Navy Reserve The Fourth District
54
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Posted - 2013.05.21 16:27:00 -
[11] - Quote
CCP Aita wrote:This issue is due to us having server issues which we are currently working hard at trying to fix.
We are sorry for any inconvenience this may cause you.
May you keep us updated and tell us when the issue is fixed? I'm not here all the time. |
Shea Raei
Intelligence Operation NetCorp Khaos Legion
0
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Posted - 2013.05.21 16:29:00 -
[12] - Quote
Got the launcher to connect and start patch after multiple tries. Maybe it just need a knock on the head! |
Call Rollard
Caldari Independent Navy Reserve The Fourth District
54
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Posted - 2013.05.21 16:44:00 -
[13] - Quote
It appears CCP has fixed it now!!!!
Thank you CCP for fixing it. You repaired my day |
David Zahavi
Science and Trade Institute Caldari State
45
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Posted - 2013.05.21 17:27:00 -
[14] - Quote
I'm having this problem also....
And I need to update a skill queue....
Is there any way for me to fix it? |
Slimm Snow
Sentris Technologies
0
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Posted - 2013.05.21 17:34:00 -
[15] - Quote
Any update on when we can get back on please? |
Carmen Burana
Notice To Terminate
0
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Posted - 2013.05.21 17:40:00 -
[16] - Quote
CCP Aita wrote:This issue is due to us having server issues which we are currently working hard at trying to fix.
We are sorry for any inconvenience this may cause you.
CCP Aita,
At the risk of sounding ungrateful for your effort, and this update, I am a little concerned.
From what I gather, this has been an issue which made itself known shortly after downtime, and yet searching the forums, news and DevBlogs, this is the only contact we've had from CCP.
I was about ready to unnecessarily remove my install, re-download and re-install - no doubt only to discover the same issue. I am sure I'm not the only one.
People would be saved a lot of hassle if you could at least post an announcement in the Issues forum, or on the Eve Online home page.
That said, do we have any estimate on a time for resolution? |
Dybbuch
Agony Unleashed Agony Empire
70
|
Posted - 2013.05.21 18:15:00 -
[17] - Quote
Carmen Burana wrote:CCP Aita wrote:This issue is due to us having server issues which we are currently working hard at trying to fix.
We are sorry for any inconvenience this may cause you. CCP Aita, That said, do we have any estimate on a time for resolution?
THis .. oh and I'd like a day credited for each of my accounts please .. in cash or ISK ..
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Buzz Dura
Epsilon Lyr Nulli Secunda
0
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Posted - 2013.05.21 18:55:00 -
[18] - Quote
Came back from work, lunch eve : same issue than above.
What is the recovery protocol ? |
Constantine Tsero
Sex Kittens
0
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Posted - 2013.05.21 19:02:00 -
[19] - Quote
Come on CCP - this isn't how you deploy software.
Windows users are able to workaround and log on, while us money paying Mac users are stuck (repair tool doesn't work anymore)
Can we get an update please?
Thanks
CT
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Dansan Dusaka
Entire Service Agency The Obsidian Front
0
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Posted - 2013.05.21 19:06:00 -
[20] - Quote
< most-unhelpful-post-ever-to-indicate-the-posters-rage> RAAAAAAAGGEEEEEEEE < /most-unhelpful-post-ever-to-indicate-the-posters-rage>
Double rage as I realise Im in a WH with a timeout on the grav site ... sigh. |
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Nometh Xergent
GLU CANU Open Space Consultancy
438
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Posted - 2013.05.21 19:15:00 -
[21] - Quote
Im having this problem too and i have had it before. I know you are trying to fix the problem but still, if there is a problem - make a statement.
Im waiting. How much time are we talking about here? With great responsibility comes great DPS.-á |
Slimm Snow
Sentris Technologies
0
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Posted - 2013.05.21 19:15:00 -
[22] - Quote
What is the windows Work around?
i cant get it to work just says
"No connection could be made to the content server. Please make sure that your Internet connection is up and restart the Launcher." |
Constantine Tsero
Sex Kittens
1
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Posted - 2013.05.21 19:22:00 -
[23] - Quote
Windows workaround is to launch eve from the .exe file itself inside the eve folder.
This should bypass the eve launcher and has worked for fellow corp mates.
HTH
CT |
Slimm Snow
Sentris Technologies
0
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Posted - 2013.05.21 19:40:00 -
[24] - Quote
Constantine Tsero wrote:Windows workaround is to launch eve from the .exe file itself inside the eve folder.
This should bypass the eve launcher and has worked for fellow corp mates.
HTH
CT
Still doesnt work for me oh well guess i will have to just wait and see |
Vchera
Six Project Furia.
1
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Posted - 2013.05.21 19:43:00 -
[25] - Quote
Is it going to work today? Is CCP going to reimburse the skill points I loose for not being able to my queue? |
Nometh Xergent
GLU CANU Open Space Consultancy
438
|
Posted - 2013.05.21 19:53:00 -
[26] - Quote
PROBLEM SOLVED <----
I scanned the forum and i saw this: https://forums.eveonline.com/default.aspx?g=posts&m=1368900
I downloaded it, put it in my eve folder. I ran it a couple of times and it crashed, but then it worked. I am now online! With great responsibility comes great DPS.-á |
Constantine Tsero
Sex Kittens
1
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Posted - 2013.05.21 20:05:00 -
[27] - Quote
No joy for me.... It just freezes up...
Anyone else?
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Constantine Tsero
Sex Kittens
1
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Posted - 2013.05.21 20:07:00 -
[28] - Quote
Thanks for trying to help btw! :) |
Elan Traven
Open University of Celestial Hardship Art of War Alliance
18
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Posted - 2013.05.21 20:13:00 -
[29] - Quote
I gave the repair tool a shot, but after quite a few (patient) attempts all it did was lock up. I suppose CCP's servers are starting to melt at this point, given how long this problem is persisting. |
Constantine Tsero
Sex Kittens
1
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Posted - 2013.05.21 20:17:00 -
[30] - Quote
Yep agreed - I think its a server issue, not an issue with the repair tool.
I've been force closing it and reopening for 10 minutes BUT it finally started!
Keep restarting the repair tool guys
CT |
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