|
Author |
Thread Statistics | Show CCP posts - 82 post(s) |
MaRU2760 133
Veerhouven Ventures
11
|
Posted - 2013.05.23 19:59:00 -
[1] - Quote
CCP Atropos wrote:
The space that's used in the bottom left for rotating images isn't just for advertising; it can be for anything. Of the three images currently in rotation, one is inviting you to watch a video on YouTube, another is for DUST 514 which is free to play and only the third, for the 10th Anniversary Collectors Edition, is for something that entails real money.
I really don't want the EVE Launcher to become a pure advertising platform either; by having the embedded browser in it, we can bring our video devblogs, Twitch.tv streams and other such things directly to the users, along with important information about patch notes (a link that has been frequently requested), account management and expansion information.
I can understand that, but are you sure it is what the majority of the players want? IMHO, the less time spent on the Login screen, the better.
|
MaRU2760 133
Veerhouven Ventures
11
|
Posted - 2013.05.23 20:23:00 -
[2] - Quote
The timing of the release announcement would have been fine, if you had also taken the time to QA the application before releasing it.
One of the things that really irritated me on release day was that EveMon was telling me that Tranquility was online and 30,000 characters were active.
My computer isn't special in any way. I'm running Windoze 7 and haven't moved any files, or done anything tricky to Eve. But the new launcher didn't work for me. How is my system different from all those others?
What I expect to see with each new release and upgrade is something that has been tested and will work on more than 90% of the player's computers. It doesn't appear that is what I got, and I was very disappointed,
The question remains, though, "If a significant percentage of the playerbase is still having problems after three days, why didn't you roll it back?" That really seems strange to me. |
MaRU2760 133
Veerhouven Ventures
11
|
Posted - 2013.05.23 20:33:00 -
[3] - Quote
Vaerah Vahrokha wrote:MaRU2760 133 wrote: The question remains, though, "If a significant percentage of the playerbase is still having problems after three days, why didn't you roll it back?" That really seems strange to me.
Making software ready for a possible rollback is a task with challenges and cost and also requires a specific, conservative corporate attitude. I.e. I developed such kind of software for the military. Their budgets were not tight, their delivery schedule was not super-tight, they knew that things *can* go wrong. CCP budget is not of such size, they timed this delivery with a very small window (right before Odyssey, it HAS to be pushed out before it, as Odyssey prolly don't even have a log in screen coded at all) and CCP management are very, VERY overconfident and prone to these incidents.
You're saying it isn't as simple as just going back to the previous version of the Login screen? I didn't know that. TY
|
MaRU2760 133
Veerhouven Ventures
12
|
Posted - 2013.05.23 21:57:00 -
[4] - Quote
CCP Atropos, this is getting irritating. You seem to be dancing around the issues, and not addressing them. Seems like the same old story. CCP (whatever) says "This the way it's going to be, no matter how much it irritates the players." Then CCP runs out the politicians, not the programmers, to obfuscate the situation.
You haven't been talking about solutions at all. Does that mean you can't fix it, won't fix it or don't believe the problem exists? |
MaRU2760 133
Veerhouven Ventures
12
|
Posted - 2013.05.23 22:43:00 -
[5] - Quote
CCP Atropos wrote: In this instance you're quite right, and I can only attribute it to both of those articles being drafted by different people. However whilst you are correct, I am also correct; the SSO works by creating a browser session, so that any time you navigate to an EVE Online website, within that browser context/session you will be logged in. Since the EVE Launcher is not the browser that you would be doing this navigation within, you still need to login.
I neither want, nor need, to navigate to any other CCP website. So why do I get stuck with the option?
But, again, your response has nothing to do with the current launcher issues. |
MaRU2760 133
Veerhouven Ventures
14
|
Posted - 2013.05.24 00:10:00 -
[6] - Quote
@ CCP Atropos: How many current players are even interested in SSO as described in the Dev Blogs?
I am, and I think many other players are, interested in playing the game.
Intrusive advertising and the ability to move to other CCP websites without loging in have noting to do with the game.
I'm sure that there are a few players who want more bells and whistles but I AM NOT one of them. |
MaRU2760 133
Veerhouven Ventures
16
|
Posted - 2013.05.24 00:57:00 -
[7] - Quote
Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not? |
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:08:00 -
[8] - Quote
Steve Ronuken wrote:MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not? 'I didn't get an answer, so obviously they're avoiding answering my very important question.' Nice logic. Anyway, here's a thought: It's not just about making our lives easier. It's about reducing code complexity. I'm not a dev, but I do work in the industry. Anywhere there is user input, there's risk, which needs to be coded round. So by eliminating the log in screen, and tying it to a log in system that's being maintained for other systems as well (all the websites), you get to share the cost of maintenance, which means you can spend that time elsewhere. Aside from that it should mean we can switch between alts on the same account, without needing to log in again. That's not to say more work isn't needed. I'd love to have the ability to create sets of settings, which I can pick, when I launch a particular user. And have multiple users logged into the launcher at the same time.
I am also a software developer, sometimes manager for a project. This upgrade offends me.
You tell me, how many of your clients would put up with something like this? In the software industry, 'almost' means no more contracts.
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:18:00 -
[9] - Quote
Steve Ronuken wrote:Taizemi Cyosira wrote:Holy ****!
4 days now and I can't reliably log-in to eve. Why the **** do I play this game?
First patch process did absolutely NOTHING.
This time, I manage to get the workaround to actually launch the damn login screen again and am told there is a new patch.
"oh CCP finally fixed this" I thought, turns out it does the exact same thing it did before.
Except here is the added bonus, now I can't even use the workaround because every time I do, it says there's a fuckin update, the same fuckin update that was supposed to fix this.
Furthermore and even more frustrating is that you continue to break **** that isn't broken. The old launcher while annoying was tolerable, this new one doesn't even launch and even crashes the computer in what seems to be a perpetual memory leak when it fails to open.
Fix your ****! Have you tried the repair tool?
I ran it for an hour. Not sure how many times. It did nothing. I had to re-install to get back in.
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:24:00 -
[10] - Quote
Steijn wrote:MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not? I disagree. Whilst we might not be getting the replies that we expect or want, CCP Atropos is at least very active in this thread which has not always been the norm for CCP.
I can accept that. Good point, but she still isn't answering any real questions.
|
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:30:00 -
[11] - Quote
pussnheels wrote:CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you. i do not want 50 k sp 50 k sp is nothing i want the old loginscreen back there was no reason whatso ever to changeour beloved loginscreen and i am sure i am not theonly one who feels this way
My main only has 34 million SPs, but still, what possible good will another 50k do her?
My refiner, who has been out of the skill que for months, got 50k also. I don't even think I will use them.
|
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:31:00 -
[12] - Quote
Sorry for the multiple posts, but I slept last night. :) |
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 02:47:00 -
[13] - Quote
Thirdsin wrote:My 'Launcher' xmas list:
Make it easy for me to launch my accounts, not harder like was just done.
Instead of a drop down list of accounts, give me a checkbox with a icon'd list of accounts - think character selection screen. As i check the box, let me enter a password next to the account icon. I'd really like a save password option too. Let there be a single time i click 'Launch' to fire up the selected accounts. Ready for the grand finale?
Save each account's Display Settings (Audio too plz). No longer will have to move each account to my multiple monitor setup, also changing res/graphic settings for each. They will just return to how they were when i last logged off.
I appreciate the 'mea culpa' from CCP with the gift of a day's training. But the fact of the matter is something like this never should have happened. Zero excuse for screwing with your customers because someone/group didn't do their job. Your customers are why you are in business. A rushed/botched update that no one wanted managed to anger the lot. Take some lessons from this and move forward.
This is obviously far beyond their capabilities. |
MaRU2760 133
Veerhouven Ventures
27
|
Posted - 2013.05.25 03:05:00 -
[14] - Quote
CCP Guard wrote:Niding wrote:CCP Guard;
For me the issue isnt being able to log in, but the ackward mechanic of logging on multiple accounts.
As I (and many others) have said repeatedly; the new launcher is so user UNfriendly and slow that we ONLY use EXEFILE to log on directly. Remove that ability and force us to use the new launcher in its current unfriendly state will probarly lead to new threadnaughts. That is noted and I hope you trust that it is our common interest to make sure that logging into EVE and playing EVE is a good experience.
Then why do you refuse to do it? |
MaRU2760 133
Veerhouven Ventures
36
|
Posted - 2013.05.25 18:03:00 -
[15] - Quote
James Amril-Kesh wrote:To all the people who say they're going to unsubscribe over added effort to log in or similar issues (not talking to the people who can't get into the game at all):
Do you seriously believe that this threat actually means anything in this context? Do you not realize that the more you use it over such trivial matters (especially when there are easy workarounds) the more it weakens your position in the future?
Sometimes I wonder how many people who threaten to unsubscribe actually end up doing it.
After Incarna, I shut down three of my 5 accounts. I didn't totally unsubscribe, but I never threatened to, either.
|
MaRU2760 133
Veerhouven Ventures
36
|
Posted - 2013.05.25 18:23:00 -
[16] - Quote
Kyjen Geashi wrote:oh and the offline installer does not work at this moment. Not sure why but i'm in limbo till thay fix there install server and file structure because i should have problems downloads of any files needed for EVE
We're not ignoring you. It's just that your problem is a little different than most. I had to uninstall/reinstall to get back into the game, but I didn't have any problems.
Sorry.
|
MaRU2760 133
Veerhouven Ventures
36
|
Posted - 2013.05.25 18:31:00 -
[17] - Quote
Par'Gellen wrote:Here is an idea for alleviating the launcher's python memory bloat issue. How about adding into the launcher the ability to enter specific client path and startup information for each account? This way you can launch multiple clients from different paths from the same launcher and would be a very simple thing to do. It could easily be coded in an afternoon (if that).
How about cutting out all the bling? It's a launcher for chrisake. It's a launcher after all. It should launch, ONLY.
|
MaRU2760 133
Veerhouven Ventures
37
|
Posted - 2013.05.25 19:14:00 -
[18] - Quote
Another thing that bothers me about this whole horror show, and I think I mentioned it in the other thread, is that many of the people who have had problems have had DIFFERENT problems.
It only took me 4 hours to get back into the game, and I feel I was one of the lucky ones, because there are still some that can't play at all.
I realize that several different OSes are represented, with different settings, but still, how could that happen?
Some people have been able to fix it with the Repair tool, but that didn't work at all for me.
Some people got it to work by downloading and installing the update manually. That didn't work for me either.
Some people lost their settings, even after a 'fix' for that was posted.
Some people suffer from erratic launcher behavior, even after 4 days.
I've never tried to write anything for use on more than 500 computers, all with the same OS, but they were not configured the same, and didn't have the same software packages on them. I've never even heard of a mess like this before. What happened?
|
MaRU2760 133
Veerhouven Ventures
38
|
Posted - 2013.05.26 00:51:00 -
[19] - Quote
Neevor Airuta wrote:
1: Change your eve lauching shortcuts to exefile.exe and ignore launcher altogether. CCP Atropos claimed there are ways to differentiate between people launching eve with launcher or exefile. Let them see we don't use launcher, as a measurable sign it's broken. And if you need to update your client do that with repair tool. Works faster and more reliably.
This is a great idea, but the repair tool has never worked for me.
I will implement your suggestion, but updates may be iffy.
|
MaRU2760 133
Veerhouven Ventures
38
|
Posted - 2013.05.26 01:06:00 -
[20] - Quote
Niding wrote:MaRU2760 133 wrote:Par'Gellen wrote:Here is an idea for alleviating the launcher's python memory bloat issue. How about adding into the launcher the ability to enter specific client path and startup information for each account? This way you can launch multiple clients from different paths from the same launcher and would be a very simple thing to do. It could easily be coded in an afternoon (if that). How about cutting out all the bling? It's a launcher for chrisake. It's a launcher after all. It should launch, ONLY. Its not exactly hard to understand why they do this. When advertisement interrupts you TV movie its not cause the TV program caster thinks you LOVE to watch ads, but cause they make money off it. The comparison can be made to this new launcher, tho the money gains are indirect. Makes sense from a economic point of view, but not when performance is screwed around with, pissing off your current customers. Also; I think its reasonably safe to assume a fair % of the customers do not read EVE-O forum regularly, nor aware of channels like Twitch; so reaching them thru a launcher that you are FORCED to look at each time you want to log into the game is a reasonably good idea on paper, IF it had been implimented well. Which it so far hasnt.
Oh, I understand why they do it. It's all about money for them, and has nothing to do with us.
Let's see, they say they have 500,000 paid accounts at something like $15 each. That would be something like 7.5 Million dollars per month. 90 Million dollars a year. That's not enough? How many yachts does Hilmar need?
|
|
MaRU2760 133
Veerhouven Ventures
39
|
Posted - 2013.05.26 03:17:00 -
[21] - Quote
BTW, and I know this is the wrong place to bring this up, but
Is there anyone else who feels that training two characters on the same account, if you have the PLEX, is NOT pay 2 win?
Sure, some players make enough to be able to afford PLEXes for two, but is that an option that is financially feasible for the majority? I don't think so.
So the people who are willing to throw cash at the game rule? Well, they will if Pay For Skills is implemented.
|
MaRU2760 133
Veerhouven Ventures
41
|
Posted - 2013.05.26 23:04:00 -
[22] - Quote
Mara Rinn wrote:It wouldn't be the Summer expansion without CCP causing a ruckus I'm looking forward to the new launcher having the ability to coordinate the simultaneous launch of characters from all my accounts, along with the animated WebGL background with theme music.
You obviously have a more capable computer than I do. Grats. :)
|
MaRU2760 133
Veerhouven Ventures
42
|
Posted - 2013.05.28 00:50:00 -
[23] - Quote
CCP Atropos wrote:Just updated my post with the known issues; there are more fixes in testing on Singularity.
Now you are testing them? In Singularity?
If you don't look at the feedback', what good does that do us?
|
|
|
|