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Thread Statistics | Show CCP posts - 7 post(s) |
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CCP Aporia
C C P C C P Alliance
139
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Posted - 2013.12.03 16:06:00 -
[1] - Quote
Can you do me a favour and check the file permission of the "manifest.dat" file? After that try deleting the manifest.dat file in your installation and then run the launcher again. If it gets stuck again we may need to look into that as well. Senior Programmer Team Special Circumstances Friend of Walking Avatars |
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CCP Aporia
C C P C C P Alliance
139
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Posted - 2013.12.03 16:37:00 -
[2] - Quote
The Aggressor wrote:CCP Aporia wrote:Can you do me a favour and check the file permission of the "manifest.dat" file? After that try deleting the manifest.dat file in your installation and then run the launcher again. If it gets stuck again we may need to look into that as well. I deleted the file, it launches still, however the patch does not even get to 15% anymore. It instantly fails dumping another Exception Error out. Error: http://pastebin.com/Q6V3P53qImage of File Permissions: https://dl.dropboxusercontent.com/u/96421540/Pictures2013-12-03_16-17.jpg
That's an incomplete exception, cannot really say what is going wrong now. :-/ Senior Programmer Team Special Circumstances Friend of Walking Avatars |
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CCP Aporia
C C P C C P Alliance
140
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Posted - 2013.12.03 17:17:00 -
[3] - Quote
Amber7Rose Patzillia wrote:
That's TQ and should be available, if not check if you can actually reach that file in your browser (warning: that's about 7 GB in size, so make sure to cancel a download if one should start), or if you can reach cdn1.eveonline.com via a trace route.
If you can reach it but the server cannot find it, chances are that something is fiddling with the launcher connection (firewalls, anti virus software, etc.) Senior Programmer Team Special Circumstances Friend of Walking Avatars |
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CCP Aporia
C C P C C P Alliance
140
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Posted - 2013.12.03 19:33:00 -
[4] - Quote
Wairui wrote:My patches to rubicon worked fine until yesterday with 1.0.5. Then I got the same exception error at about 43.5% of the way through on the Launcher. Fails. Rebooted several times, tried repair tool, nothing worked. Sent in petition and attached log file yesterday.
Today, same exception failure with the new patch 1.0.6. Sent in a this second exception log. Finally a hour of so ago, CCP replied with a message: reboot computer computer and try again, send log. Duh!! That's why I'm here hoping I can find a solution. Just a few weeks ago, I just subsribed to E ve for a whole year. I didn't pay to mess around with the launcher, if this is going to drag out - can I get my money back?
Anyone find a solution?
I've just looked up your petition about this. While we are not sure what is causing the issue you are seeing, could you do me a favour and check the permissions on the file resLocalization.stuff in your EVE installation folder? It seems to fail reading that file for some reason. Note that we have an internal version that has a potential fix for this issue, and I'll see if we can deploy a new version of the launcher in the near future that includes said fix. Senior Programmer Team Special Circumstances Friend of Walking Avatars |
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CCP Aporia
C C P C C P Alliance
140
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Posted - 2013.12.03 19:48:00 -
[5] - Quote
Wairui wrote:Thanks CCP Aporia for looking at my petition. :)
The file resLocalization.stuff has full control i.e. all 'Allow' boxes checked and not grayed out, by Administrators(CED-PC\Administrators). I only have the one account I use on my standalone pc and it obviously has administrator control since I've been playing Eve for some time on it.
OK, are you running any anti-virus software that might have gotten a recent update?
And sorry about the inconvenience with the updates, we're trying our best to make this work for everyone. Senior Programmer Team Special Circumstances Friend of Walking Avatars |
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CCP Aporia
C C P C C P Alliance
140
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Posted - 2013.12.03 20:10:00 -
[6] - Quote
Wairui wrote:Last anti-virus update on the the 28th. Ooops, thanks for reminding to update it
I was more wondering if said anti-virus software might interfere with the update process. (-: Senior Programmer Team Special Circumstances Friend of Walking Avatars |
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CCP Aporia
C C P C C P Alliance
140
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Posted - 2013.12.03 20:46:00 -
[7] - Quote
Wairui wrote:Well if the Eve patch is badly coded, potentially anything on my computer could make the patch throw a fit. I'm using AVG free and no software update for a long time.
AVG is known to cause issues with multiple programs, for instance Steam lists it as a program that may infer with Steam at https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289 (-: Senior Programmer Team Special Circumstances Friend of Walking Avatars |
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