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Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Venirious
Do It For The Lobster
0
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Posted - 2013.12.11 08:49:00 -
[31] - Quote
I'm actually on hold with comcast atm, but looks like they're assuming it's an issue on my end and running diagnostics on my line.....sigh.... |
Ariele Netiqulenne
Brave Newbies Inc. Brave Collective
0
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Posted - 2013.12.11 08:55:00 -
[32] - Quote
CA, Comcast, Bay area. If I VPN to work then I can ping server fine.
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Kaisermn
TriLinear Systems
2
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Posted - 2013.12.11 08:57:00 -
[33] - Quote
Ariele Netiqulenne wrote:CA, Comcast, Bay area. If I VPN to work then I can ping server fine.
Same with my VPN, which means that it's a comcast issue... |
Celeste Taylor
Ruby Dynasty
202
|
Posted - 2013.12.11 08:59:00 -
[34] - Quote
Seriously don't think it has anything with Comcast though. I've been streaming HD while playing other games and browsing the net just fine. Also as mentioned I can't seem to load avatars with my AT&T connection either.
Have we narrowed it down to Northern California, or just the US West coast? Anyone from So Cal, Oregon, or Washington having issues? |
Scout Esterhazy
Lucid Dreamers Get Off My Lawn
11
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Posted - 2013.12.11 09:02:00 -
[35] - Quote
Celeste Taylor wrote:Seriously don't think it has anything with Comcast though. I've been streaming HD while playing other games and browsing the net just fine. Also as mentioned I can't seem to load avatars with my AT&T connection either.
Have we narrowed it down to Northern California, or just the US West coast? Anyone from So Cal, Oregon, or Washington having issues?
I am in NorCal. (Sacramento to be exact.) |
Venirious
Do It For The Lobster
0
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Posted - 2013.12.11 09:05:00 -
[36] - Quote
Finished convo with Comcast; they didn't have a clue.
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Digital Messiah
Digital Alchemist Abandon PlayGrounds
343
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Posted - 2013.12.11 09:09:00 -
[37] - Quote
Now that we know whats up is anyone working on this? Something clever |
Pervasive Vagrant
Ancient Mist
0
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Posted - 2013.12.11 09:10:00 -
[38] - Quote
Venirious wrote:Finished convo with Comcast; they didn't have a clue.
You're probably going to have to escalate it to get any attention from Comcast. Also the more people that call the more it will come to their attention. It has to be a Comcast issue at this point. |
Venirious
Do It For The Lobster
0
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Posted - 2013.12.11 09:14:00 -
[39] - Quote
You're probably going to have to escalate it to get any attention from Comcast. Also the more people that call the more it will come to their attention. It has to be a Comcast issue at this point.[/quote]
They opened a "tier 2" support ticket for the issue, but who knows when/if that will lead to anything. |
Ariele Netiqulenne
Brave Newbies Inc. Brave Collective
2
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Posted - 2013.12.11 09:17:00 -
[40] - Quote
Celeste Taylor wrote:Seriously don't think it has anything with Comcast though. I've been streaming HD while playing other games and browsing the net just fine. Also as mentioned I can't seem to load avatars with my AT&T connection either.
Have we narrowed it down to Northern California, or just the US West coast? Anyone from So Cal, Oregon, or Washington having issues?
Please tell me more that's not comcast:
traceroute 87.237.38.200 traceroute to 87.237.38.200 (87.237.38.200), 30 hops max, 60 byte packets 1 192.168.1.1 (192.168.1.1) 0.659 ms 0.743 ms 0.788 ms 2 69.181.xxx.x (69.181.xxx.x) 12.905 ms 16.194 ms 16.319 ms 3 te-0-2-0-4-ur05.santaclara.ca.sfba.comcast.net (68.86.249.65) 15.064 ms 16.011 ms 19.885 ms 4 te-1-1-0-13-ar01.sfsutro.ca.sfba.comcast.net (69.139.199.106) 24.559 ms te-1-1-0-11-ar01.sfsutro.ca.sfba.comcast.net (69.139.199.90) 25.539 ms te-1-1-0-9-ar01.sfsutro.ca.sfba.comcast.net (69.139.198.178) 25.693 ms 5 he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.90.153) 23.523 ms 27.496 ms 28.677 ms 6 * * * 7 * * * 8 * * *
(for windows users you can do tracert on windows and see if you got similar result) |
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Xercodo
Xovoni Astronautical Manufacturing and Engineering
3044
|
Posted - 2013.12.11 09:20:00 -
[41] - Quote
I'ma go ahead and say it's Bay Area Comcast cause I went to play hawken tonight and had double the ping i usually do, thankfully 120 is still playable in there :D
They def got something going on. Non-EVE things are running slower while EVE cant load any avatars. The Drake is a Lie |
Pervasive Vagrant
Ancient Mist
1
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Posted - 2013.12.11 09:22:00 -
[42] - Quote
East Bay |
Celeste Taylor
Ruby Dynasty
202
|
Posted - 2013.12.11 09:27:00 -
[43] - Quote
Ariele Netiqulenne wrote: Please tell me more that's not comcast:
traceroute 87.237.38.200 traceroute to 87.237.38.200 (87.237.38.200), 30 hops max, 60 byte packets 1 192.168.1.1 (192.168.1.1) 0.659 ms 0.743 ms 0.788 ms 2 69.181.xxx.x (69.181.xxx.x) 12.905 ms 16.194 ms 16.319 ms 3 te-0-2-0-4-ur05.santaclara.ca.sfba.comcast.net (68.86.249.65) 15.064 ms 16.011 ms 19.885 ms 4 te-1-1-0-13-ar01.sfsutro.ca.sfba.comcast.net (69.139.199.106) 24.559 ms te-1-1-0-11-ar01.sfsutro.ca.sfba.comcast.net (69.139.199.90) 25.539 ms te-1-1-0-9-ar01.sfsutro.ca.sfba.comcast.net (69.139.198.178) 25.693 ms 5 he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.90.153) 23.523 ms 27.496 ms 28.677 ms 6 * * * 7 * * * 8 * * *
(for windows users you can do tracert on windows and see if you got similar result)
Sorry, my mistake , already edited the above posts. Didn't realize that my mobile's Wifi setting was on. |
I Love Boobies
All Hail Boobies
768
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Posted - 2013.12.11 09:30:00 -
[44] - Quote
Kaisermn wrote:Can we have a dev or moderator give us a status update please?
Not much they can do if it is a localized problem as this seems to be. You will have to contact your ISP to get this resolved. And btw, just connected fine out of Michigan. |
Kaisermn
TriLinear Systems
2
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Posted - 2013.12.11 10:01:00 -
[45] - Quote
South Bay...
This is embarrassing... we are the goddamn home of the internet. |
Adamski flipflop
Black Omega Security Goonswarm Federation
7
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Posted - 2013.12.11 10:12:00 -
[46] - Quote
free sp for everyone? |
Kaisermn
TriLinear Systems
2
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Posted - 2013.12.11 10:13:00 -
[47] - Quote
Talking with comcast now and will have them go through the traceroute step by step. |
Kaisermn
TriLinear Systems
5
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Posted - 2013.12.11 10:56:00 -
[48] - Quote
Update.
So Comcast believes that a bot got attached to he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.90.153) 23.523 ms 27.496 ms 28.677 ms
(My traceroute ended there as well)
They will work on that issue and clear it up asap (so they said). |
William Prospero
University of Caille Gallente Federation
1
|
Posted - 2013.12.11 11:18:00 -
[49] - Quote
Tranquility down for me in Sweden as well.
.... edit....and suddenly it starts updating the client. |
James Amril-Kesh
4S Corporation Goonswarm Federation
6880
|
Posted - 2013.12.11 11:19:00 -
[50] - Quote
Just goes to show you really can't treat the internet like it's a big truck. You can't just dump something on it. Latest video - Pandemic Legion titan and supers killed |
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Tara Read
The Generic Pirate Corporation Shadow Cartel
653
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Posted - 2013.12.11 11:30:00 -
[51] - Quote
Ariele Netiqulenne wrote:Celeste Taylor wrote:Seriously don't think it has anything with Comcast though. I've been streaming HD while playing other games and browsing the net just fine. Also as mentioned I can't seem to load avatars with my AT&T connection either.
Have we narrowed it down to Northern California, or just the US West coast? Anyone from So Cal, Oregon, or Washington having issues? Please tell me more that's not comcast: traceroute 87.237.38.200 traceroute to 87.237.38.200 (87.237.38.200), 30 hops max, 60 byte packets 1 192.168.1.1 (192.168.1.1) 0.659 ms 0.743 ms 0.788 ms 2 69.181.xxx.x (69.181.xxx.x) 12.905 ms 16.194 ms 16.319 ms 3 te-0-2-0-4-ur05.santaclara.ca.sfba.comcast.net (68.86.249.65) 15.064 ms 16.011 ms 19.885 ms 4 te-1-1-0-13-ar01.sfsutro.ca.sfba.comcast.net (69.139.199.106) 24.559 ms te-1-1-0-11-ar01.sfsutro.ca.sfba.comcast.net (69.139.199.90) 25.539 ms te-1-1-0-9-ar01.sfsutro.ca.sfba.comcast.net (69.139.198.178) 25.693 ms 5 he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.90.153) 23.523 ms 27.496 ms 28.677 ms 6 * * * 7 * * * 8 * * * (for windows users you can do tracert on windows and see if you got similar result)
Confirming this....
However mine gets to line 6
16ms 19ms 24ms he-1-6-0-0-cr01.sanjose.ca.ibone.comcast.net [68.86.90.157]
In the Bay Area as with Comcast. Got to a support lvl 2 agent and they say nothing is wrong
Visit my blog for all the latest in jeers and tears as well as news at http://hoistthecolors.org |
Ghost Bull
The Ancient GateKeepers Military Enforcement
0
|
Posted - 2013.12.11 11:51:00 -
[52] - Quote
Looks like most people in north America are getting blocked for some reason
E.G. if you go onto a open proxy like Hidemyass.com you can get into the site secure.eveonline.com
so my thinking is some firewall or routing is being blocked in that area
Im in South Africa and i can connect fine
my routing is going via London |
Tara Read
The Generic Pirate Corporation Shadow Cartel
653
|
Posted - 2013.12.11 12:42:00 -
[53] - Quote
I can log in now. Give it a shot East Bay bros Visit my blog for all the latest in jeers and tears as well as news at http://hoistthecolors.org |
Kaisermn
TriLinear Systems
5
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Posted - 2013.12.11 16:15:00 -
[54] - Quote
Yep fixed here as well.
Comcast... they are quick once you call them and tell them what t do.
... good hunting.
o/ |
Xercodo
Xovoni Astronautical Manufacturing and Engineering
3048
|
Posted - 2013.12.11 19:33:00 -
[55] - Quote
Okay, now all of you that were here go check out the out of game event section and make sure you sign up to the Cali EVE player thread if you haven't already \o/ The Drake is a Lie |
Kaisermn
TriLinear Systems
5
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Posted - 2013.12.12 06:00:00 -
[56] - Quote
Xercodo wrote:Okay, now all of you that were here go check out the out of game event section and make sure you sign up to the Cali EVE player thread if you haven't already \o/
Link to event |
Jojo Galaxee
Hedion University Amarr Empire
0
|
Posted - 2013.12.12 06:13:00 -
[57] - Quote
Bay Area, California, Comcast... 10:00 PM again. And down, again. Great work, ComCrap. |
Tara Read
The Generic Pirate Corporation Shadow Cartel
654
|
Posted - 2013.12.12 06:45:00 -
[58] - Quote
Confirmed down again. Here we go customer service! FML!!!! Visit my blog for all the latest in jeers and tears as well as news at http://hoistthecolors.org |
Pervasive Vagrant
Ancient Mist
1
|
Posted - 2013.12.12 07:24:00 -
[59] - Quote
Yes, down again, awesome. |
Tara Read
The Generic Pirate Corporation Shadow Cartel
654
|
Posted - 2013.12.12 07:37:00 -
[60] - Quote
Got off the phone with a tech in Washington State and he said he too is getting a timeout on TQ's ip They literally have NO clue what is going on and frankly it's getting frustrating.
Can we please have a Dev perhaps report this ongoing issue to a higher up at Comcast? This is now more than a regional issue and sounds like a bot. Visit my blog for all the latest in jeers and tears as well as news at http://hoistthecolors.org |
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