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Oro Masut
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Posted - 2006.05.12 08:45:00 -
[1]
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team 
WCS gimps your fighting abilty. Make your choice BEFORE you undock. Do not complain about a lost ship ever, if you fit for running and go fighting with it |
Dak Hakin
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Posted - 2006.05.12 08:52:00 -
[2]
 Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
Mine too.
_______________________________________________
I am the devil, and I'm here to do the devils work.
Mr. Grumpy-sour-pus
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Stern Maxwell
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Posted - 2006.05.12 09:03:00 -
[3]
ditto, and carrier bugs
___________________________________________
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Oro Masut
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Posted - 2006.05.12 09:10:00 -
[4]
keep it coming guys ! If just 50% of the subscribers, thus around 50k subscribers do this, we can collect 22 grand. That should pay someone about 6 months to get the job done. YAY ! 
WCS gimps your fighting abilty. Make your choice BEFORE you undock. Do not complain about a lost ship ever, if you fit for running and go fighting with it |
Tehyarec
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Posted - 2006.05.12 09:17:00 -
[5]
Hell yeah 
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Kalaan Oratay
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Posted - 2006.05.12 09:19:00 -
[6]
22 grand to double the drone scoop range? Man I'd so apply to CCP for that
---
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Acarion Sphinx
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Posted - 2006.05.12 09:21:00 -
[7]
Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
Signed
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Basileus
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Posted - 2006.05.12 09:23:00 -
[8]
I'll take the day extra thank you.
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Twilight Moon
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Posted - 2006.05.12 09:25:00 -
[9]
Originally by: Basileus
I'll take the day extra thank you.
What nationality are you, purely out of curiosity.
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Flipidy Floo
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Posted - 2006.05.12 09:27:00 -
[10]
Originally by: Twilight Moon
Originally by: Basileus
I'll take the day extra thank you.
What nationality are you, purely out of curiosity.
I couldn't help but laugh at that cause I know where you're going with it....
CCP, Good job!
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xnder
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Posted - 2006.05.12 09:28:00 -
[11]
I agree, no refund. just the ability to play on a faster system will be enough for me.
CCP does not have many of these long DT during a year, and everyone is appriciated by me. I know that after every upgrade, software or hardware, it also takes a few days until all small bugs are fixed also. Anybody whining about refund and treathening of leaving Eve, i have only one thing to say. The sooner they leave the better. Eve is most of a community, then a game (atleast for me). So whiners we have no use for either way.
There are huge differences between enhancement request/advices (constructive critism) and whining though. I would guess alot of the enhancement CCP have made over these 3 years are based on players input. And that is the way it should be.
I would also refuse any compensation for extended DT.
I would like to thank both CCP and the forum moderaters after this DT.
The moderaters for quickly locking down any attemps on creating new booring whining threads. Good Job guys and girls.
Then i would like to give a big thanks to the CCP for giving me the game of a lifetime.
For 3 years now they have done a VERY good job, and compared to other games (or software for matter) i find Eve-online to be pretty stable.
-----------------------------------------------
post with all item i have on sales & auctions |
VinLieger
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Posted - 2006.05.12 09:50:00 -
[12]
Yeah i dont want a refund either what do people think this is WoW?
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Jenny Spitfire
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Posted - 2006.05.12 10:14:00 -
[13]
I think next time CCP just better do a 2 days DT for upgrades. That way, if we are back online in less than 2 days, there will be ppl whining less on forums.
----------------
RecruitMe@NOINT!
Corporate Consultation Services
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Edania
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Posted - 2006.05.12 10:17:00 -
[14]
Originally by: Jenny Spitfire
I think next time CCP just better do a 2 days DT for upgrades. That way, if we are back online in less than 2 days, there will be ppl whining less on forums.
the Commander Scotty aproach to engineering
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Nev Clavain
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Posted - 2006.05.12 10:17:00 -
[15]
Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
Signed.
Although the downtime took longer than expected, CCP kept us informed of problems, and kept their delay estimates updated, so not creating false anticipation unnecessarily. EVE is now running v nicely for me anyway, so credit where credit's due.
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James Lyrus
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Posted - 2006.05.12 10:20:00 -
[16]
Downtime Notice:
The EVE Online servers will be down for upgrades, maintenance and patching until further notice. This is expected to take the next 7300 days. There may be some intervals of availability inbetween, and where possible notifications in advance of the next period of outage.
--
We are recruiting
We sell Chimeras. |
Flyyn
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Posted - 2006.05.12 10:39:00 -
[17]
So what is the beef? you pay for 30 days a month right? What about those months that have 31 days? (Free Days!!!)
Ok so you get the shaft in Feb but pay for 30 and get 1 free??
And are you going to tell me and the rest of the forum *****s that, you play 23-7? I know you dont you know you dont. There are some days you say ****it and play WoW or someother cartoon based game.
$0.44.....uhmmmm I made that while I typed this. Cant even buy a soda for that amount...donut? Nope...cant even get a cup of coffee for that amount.
Probably why my wife dont ***** more about Eve-online. At least I have somthing to do when I get home from work.
Dont mind me I am just trying to catch up to DS and HK on the boards.... |
Katabrok First
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Posted - 2006.05.12 10:41:00 -
[18]
Agre, /signed, CCP do It, please!!!!
Katabrok, the space barbarian.
I want the The Correct DreadÖ!!!! |
Sebroth
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Posted - 2006.05.12 10:43:00 -
[19]
Originally by: Acarion Sphinx
Edited by: Acarion Sphinx on 12/05/2006 09:36:39
Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
Signed
If people would just please stop whining about their skilltime training lost due to poor planning by themself or whatever they find to cry about.
CCP does a hell of a good job supporting us, the paying costumers and I would gladly give them a day or two more to install the new gadgets.
QFT
and
Signed
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Niccolado Starwalker
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Posted - 2006.05.12 10:48:00 -
[20]
Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
same here. Spend them on beer if you want to.
CCP: you are doing great! :)
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Jinx Barker
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Posted - 2006.05.12 10:48:00 -
[21]
Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
I am with the OP. No refund/credit needed, Good work CCP and **** happens, better off spending this money on making EVE better. Hell, During DT I was able to take a walk in the park! Did me a world of good.
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Retsil Evad
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Posted - 2006.05.12 10:48:00 -
[22]
Originally by: Sebroth
Originally by: Acarion Sphinx
Edited by: Acarion Sphinx on 12/05/2006 09:36:39
Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
Signed
If people would just please stop whining about their skilltime training lost due to poor planning by themself or whatever they find to cry about.
CCP does a hell of a good job supporting us, the paying costumers and I would gladly give them a day or two more to install the new gadgets.
QFT
and
Signed
QFT
and Signed .
CIGAR Corp is Recruiting |
Brutor Shaun
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Posted - 2006.05.12 10:49:00 -
[23]
I'm with the OP on this one.....
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Alistaire Mirabel
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Posted - 2006.05.12 10:52:00 -
[24]
No credit needed, thanks for all the hard work and best game on the market. As everyone says, spend it to make EVE even more uber!
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Miss Overlord
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Posted - 2006.05.12 10:54:00 -
[25]
i would have thought our friends the ISK farming macro mining low wage country sweatshop working cough cough pain in the a*s bots would be up in arms - lost revenue from lost gametime hopefuly they will cancel all their accounts and take off from eve and that should solve the macro miner nuisense (hey CCP i reckon a week downtime should do it)
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Jon Hawkes
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Posted - 2006.05.12 10:58:00 -
[26]
Originally by: Jenny Spitfire
I think next time CCP just better do a 2 days DT for upgrades. That way, if we are back online in less than 2 days, there will be ppl whining less on forums.
This, ladies and gentlemen, is what is known as the triumph of hope over experience.
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Waragha
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Posted - 2006.05.12 10:58:00 -
[27]
Drone bug removal team sounds great, im in :D
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Telemicus Thrace
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Posted - 2006.05.12 11:05:00 -
[28]
No need for a refund here.
I do think all the Eve players should get something for such a lond DT. Like maybe a hardware upgrade and some dbase tweaks. Er.... wait.... um....
>> RECRUITING << |
Bl4zer
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Posted - 2006.05.12 11:13:00 -
[29]
I think we should get a refund to compensate us for the daily downtime. 
Save the Ubar asteroids
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Jenny Spitfire
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Posted - 2006.05.12 11:17:00 -
[30]
Originally by: Bl4zer
I think we should get a refund to compensate us for the daily downtime.
I think should officially announce 2 hours DT and if DT finishes faster than expected, everyone will be happy. 
----------------
RecruitMe@NOINT!
Corporate Consultation Services
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cytomatrix
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Posted - 2006.05.12 11:22:00 -
[31]
No refunds needed, but i could use some skill points even tho i didnt loose any skillpoints. Good job ccp.
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Rungar
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Posted - 2006.05.12 11:37:00 -
[32]
Take my refund and use it to b**** slap the tool who thought having dt today was a good idea. Oh wait, 40 minutes into and it's coming back up. Yeay?
Dodge this.... |
madaluap
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Posted - 2006.05.12 11:38:00 -
[33]
Originally by: Twilight Moon
Originally by: Basileus
I'll take the day extra thank you.
What nationality are you, purely out of curiosity.
Let me guess you want to claim that dutch people are cheapass, pff we give the most to charity anyway. Btw i'll have that debug-eve set for 44 cent please.
_________________________________________________
OW YEH BABEH, I GOT THE GLITTERS I GOT EM |
Helplessandlost
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Posted - 2006.05.12 12:14:00 -
[34]
Add my 66 cents into the pot to fix issues!
------------------------------------------------
"Don't take life too seriously, nobody gets out alive!"
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Catbutt
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Posted - 2006.05.12 12:15:00 -
[35]
Originally by: Jenny Spitfire
I think next time CCP just better do a 2 days DT for upgrades. That way, if we are back online in less than 2 days, there will be ppl whining less on forums.
Originally by: Jenny Spitfire
I think should officially announce 2 hours DT and if DT finishes faster than expected, everyone will be happy.
Scotty time ftw!
----------------------
Professional Ore Thief and Escrow Scammer |
Drizit
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Posted - 2006.05.12 12:25:00 -
[36]
I'm with you there Jenny.
If the servers came back online before time, they'd all be saying how good CCP were
Dammit captain! I'm an Engineer, not a miracle worker.
--
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Galk
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Posted - 2006.05.12 12:36:00 -
[37]
Edited by: Galk on 12/05/2006 12:41:57
Just curious.
Does it actualy cost ccp a penny to credit peoples accounts with an extra day?
I keep seeing people say well it's only 50 cents to you, but it would cost ccp 50 grand.
Im kinda confused, it's not like ccp hand money back, looking at it in relitive term.... it's like kicking a passenger off a bus because he hasn't paid to go to a stop one futher than what he's paid for....
The bus still has to travel it's route, kicking that one guy off costs no less to the company opperating it...
It's a weird one, personaly im not botherd, just the only thing that does **** me off is these threads being full of people (the same people over and over) telling people where to get off.. with the same generic responce...
Kinda sad imho, you would think people had better things to do.
______
Long ago one gorgeous night, we let the stars grow free.
We let Zhuge do that once, he came back carrying a traffic cone, a forsale sign and three empty bottles of dutch lager. He also lost his Zimmer Frame... - Imaran
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Ricdics
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Posted - 2006.05.12 12:44:00 -
[38]
Signed for the team to fix our drones
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David Sinclair
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Posted - 2006.05.12 13:12:00 -
[39]
So, let me get this straight... CCP shows complete incompetence during a hardware upgrade, so you don't want a refund, but instead a few cents to go to the incompetent programmer who couldn't get drones to actually return to the drone bay when ordered? Do you honestly think rewarding CCP for its incompetence will actually convince them to fix bugs? What about the next scheduled downtime? Since you're so thrilled that it took them twice times the initial planned down time, if they take three days next time, you'll be all that much happier?
It's like whipped children and battered wives around here...
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Lardarz B'stard
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Posted - 2006.05.12 13:58:00 -
[40]
Originally by: Catbutt
Originally by: Jenny Spitfire
I think next time CCP just better do a 2 days DT for upgrades. That way, if we are back online in less than 2 days, there will be ppl whining less on forums.
Originally by: Jenny Spitfire
I think should officially announce 2 hours DT and if DT finishes faster than expected, everyone will be happy.
Scotty time ftw!
I'w with Jenny on this one
If CCP said d/t was 90 mins every day no one would moan.
If CCP said the hardware upgrade was gonna take 2 days, everyone would pat Oveur and co on the back when they got it done in 22 hours or whatever it was.
Underpromise and overdeliver - best way to keep customers in your pocket.
Exiles Recruitment |
Melkor Bloodaxe
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Posted - 2006.05.12 14:03:00 -
[41]
Edited by: Melkor Bloodaxe on 12/05/2006 14:07:46
Originally by: Galk
Edited by: Galk on 12/05/2006 12:41:57
Just curious.
Does it actualy cost ccp a penny to credit peoples accounts with an extra day?
I keep seeing people say well it's only 50 cents to you, but it would cost ccp 50 grand.
Im kinda confused, it's not like ccp hand money back, looking at it in relitive term.... it's like kicking a passenger off a bus because he hasn't paid to go to a stop one futher than what he's paid for....
The bus still has to travel it's route, kicking that one guy off costs no less to the company opperating it...
It's a weird one, personaly im not botherd, just the only thing that does **** me off is these threads being full of people (the same people over and over) telling people where to get off.. with the same generic responce...
Kinda sad imho, you would think people had better things to do.
You see this wrong, it's not just this one time they whine about refund, it has been after EVERY expected extended downtime that gets extended. Imagine they would refund every time with a free day. Would be a lot of free days. All these days that CCP doesn't get paid. so CCP loses money (a small amount for a man, a giant heap* to CCP)
Same as for your example. Imagine everyone paying for one stop less. wouldn't directly cost the company money, but they won't get paid for the extra few meters too, so indirectly it DOES cost the company money (for not being paid...)
That's where the 44cents per day rule comes in 
And my 44cents for CCP too, for a stable and healthy server!
* or whatever that english name is for hill that sounds like leap
---
49. Fares Hrym from the east / holding his shield
the Mithgard-Worm / in mighty rage
scatters the waves / screams the eagle
his nib tears the dead / Naglfar loosens.
[Voluspa] |
Y'laaris Brood
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Posted - 2006.05.12 14:07:00 -
[42]
Edited by: Y''laaris Brood on 12/05/2006 14:07:37
Frankly, if the 44 cents or whatever it is matters you you that much, you really shouldn't be paying subs for online games.
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Minsc
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Posted - 2006.05.12 14:13:00 -
[43]
Originally by: Jenny Spitfire
I think next time CCP just better do a 2 days DT for upgrades. That way, if we are back online in less than 2 days, there will be ppl whining less on forums.
You'd think so....but no...you'd probably just get people whining that they started training a long skill expecting it to be down 2 days, when they could have trained a shorter skill instead and finished it off. Sounds nuts yes but I swear, some people seem to complain just to complain. 
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Melkor Bloodaxe
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Posted - 2006.05.12 14:16:00 -
[44]
Think it's the nature of some people to complain.
Once they don't have anything to complain about, they complain about the fact they can't complain about anything
---
49. Fares Hrym from the east / holding his shield
the Mithgard-Worm / in mighty rage
scatters the waves / screams the eagle
his nib tears the dead / Naglfar loosens.
[Voluspa] |
Jenny Spitfire
|
Posted - 2006.05.12 14:18:00 -
[45]
Originally by: Lardarz B'stard
Originally by: Catbutt
Originally by: Jenny Spitfire
I think next time CCP just better do a 2 days DT for upgrades. That way, if we are back online in less than 2 days, there will be ppl whining less on forums.
Originally by: Jenny Spitfire
I think should officially announce 2 hours DT and if DT finishes faster than expected, everyone will be happy.
Scotty time ftw!
I'w with Jenny on this one
If CCP said d/t was 90 mins every day no one would moan.
If CCP said the hardware upgrade was gonna take 2 days, everyone would pat Oveur and co on the back when they got it done in 22 hours or whatever it was.
Underpromise and overdeliver - best way to keep customers in your pocket.
I think I am good in customer support. 
----------------
RecruitMe@NOINT!
Corporate Consultation Services
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Minsc
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Posted - 2006.05.12 14:27:00 -
[46]
Originally by: David Sinclair
So, let me get this straight... CCP shows complete incompetence during a hardware upgrade, so you don't want a refund, but instead a few cents to go to the incompetent programmer who couldn't get drones to actually return to the drone bay when ordered? Do you honestly think rewarding CCP for its incompetence will actually convince them to fix bugs? What about the next scheduled downtime? Since you're so thrilled that it took them twice times the initial planned down time, if they take three days next time, you'll be all that much happier?
It's like whipped children and battered wives around here...
Who said it was incompetence that caused the extended downtime. Are you a certified network tech? Have you ever worked with any of the equipment that is part of the eve server cluster or on a cluster as large as the EVE cluster? Have you ever put together anything larger than a home network? If not then I really don't think you have grounds to complain.
They tested all the possible scenarios they could think of for the switch over. Something that either worked in there tests, or something they didn't expect to happen did. Simple as that.
Jesus people it was down for a whole 24 hours, whuppety do. Not the end of the world.
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Nee'kita Frist
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Posted - 2006.05.12 14:36:00 -
[47]
Keep my "refund" as well CCP. Maybe you could invest it in a method of banning people who complain about DTs and Server upgrades despite having DUE notice.
--------------
I'm just bitter |
Peekaboo Kaboom
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Posted - 2006.05.12 14:44:00 -
[48]
fixed drones are beginning to look like utopia tho...
______________________________
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Oro Masut
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Posted - 2006.05.12 14:51:00 -
[49]
Originally by: David Sinclair
So, let me get this straight... CCP shows complete incompetence during a hardware upgrade, so you don't want a refund, but instead a few cents to go to the incompetent programmer who couldn't get drones to actually return to the drone bay when ordered? Do you honestly think rewarding CCP for its incompetence will actually convince them to fix bugs? What about the next scheduled downtime? Since you're so thrilled that it took them twice times the initial planned down time, if they take three days next time, you'll be all that much happier?
It's like whipped children and battered wives around here...
I could post 2 pages to this post but atm i am just to lazy and want to get back to the pool, so just let me give the short answer : Yes.
WCS gimps your fighting abilty. Make your choice BEFORE you undock. Do not complain about a lost ship ever, if you fit for running and go fighting with it |
Apaullo
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Posted - 2006.05.12 14:56:00 -
[50]
Originally by: David Sinclair
So, let me get this straight... CCP shows complete incompetence during a hardware upgrade, so you don't want a refund, but instead a few cents to go to the incompetent programmer who couldn't get drones to actually return to the drone bay when ordered? Do you honestly think rewarding CCP for its incompetence will actually convince them to fix bugs? What about the next scheduled downtime? Since you're so thrilled that it took them twice times the initial planned down time, if they take three days next time, you'll be all that much happier?
It's like whipped children and battered wives around here...
What a complete moron! The day you can upgrade such amounts of hardware with no problems, and write perfect code with no bugs is the day you can tell CCP they are incompetent.
However I very seriously doubt that is you, or anyone else on this planet!
So, with all the respect that you are due...S T F U moron!
P.S.
I agree with the OP, I don't need a refund, as these things are to be expected. There has been no other game that I have EVER played for 2 and half years straight. Great job CCP for a great game, and the continued effort to improve it even more!
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Apaullo
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Posted - 2006.05.12 14:57:00 -
[51]
Edited by: Apaullo on 12/05/2006 14:59:27
Hate it when that happens!
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David Sinclair
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Posted - 2006.05.12 15:07:00 -
[52]
Originally by: Minsc
Who said it was incompetence that caused the extended downtime. Are you a certified network tech?
As a matter of fact, I am.
Quote:
Have you ever worked with any of the equipment that is part of the eve server cluster or on a cluster as large as the EVE cluster? Have you ever put together anything larger than a home network? If not then I really don't think you have grounds to complain.
I don't know how big they're working with. But I've run 40,000 user systems, web servers with millions of hits / month, e-mail servers with hundreds of thousands of message / day, and pretty big Oracle servers.
Quote:
They tested all the possible scenarios they could think of for the switch over. Something that either worked in there tests, or something they didn't expect to happen did. Simple as that.
Of course. I don't blame them for that. But you know what? In any other business, as soon as it was clear that the downtime window was not going to be met, you know what happens? You roll back to the old hardware and get the service back up. You then spend the next day or week or whatever figuring out what went wrong, why it went wrong, and put together or new plan of attack.
Things can always go wrong. This is why rational people always have a backup plan. When something goes wrong, "stay the course" is rarely the best option. I don't blame CCP for something going wrong in the upgrade. I blame them for not having a rollback plan.
Quote:
Jesus people it was down for a whole 24 hours, whuppety do. Not the end of the world.
Frankly, I see alot more "OMG! You complained about the outtage! Go back to WoW!!!one11" around here. My post is rational, reasonable, calm, and based on a decade of experience as a SysAdmin. Can you say the same about the avalanche of emotional fanboy postings?
The point of an extra day or refund is not because I need the 50 cents or whatever it is. The point is to punish CCP for shoddy performance. If they do not pay a penalty for incompetent downtime, why should they improve?
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Nymos
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Posted - 2006.05.12 15:07:00 -
[53]
Edited by: Nymos on 12/05/2006 15:09:11
wtf... does one not feel dumb to whine about a few hours extended downtime? request 0.44 bucks refund? the costs for administration would exceed that. and devs said to set a LONG skill. thats not: announced downtime + 2 minutes. set something at least a day longer so if it extends by a few hours and servers come up again when you sleep... woot you wouldnt lose training time! incredibly clever huh?
whenever sony patches their games they add at least as many bugs as they fixed. the DoF expansion was so buggy it wasnt fun. zones crashed several times per hour sometimes and that for about three months. they introduced those lottery goblins. jackpot was already more than 200 plat on our server. suddenly they were gone with the server downtime. a "bug"... sure yea.
compare ccp and eve to other games and dev teams. ccp does a great job in fixing stuff. cant have everything at once, but at least they work on it. dont forget those free expansions and content updates. ok, the monthly fee is a bit higher than in other games, but nothing not affordable.
the government charges me taxes and i still get stuck in traffic jams, can be robbed, kidnapped, shot... ever tried to mail them for a refund of your taxes? oh yea ccp is not the government. but technical problems are as inevitable as a traffic jam no matter how carefully you plan something.
now everyone who wants their .44 bucks refunded please hide under your roid again. kthx.
PS: oh yea i forgot about the 2nd kind of fools that instapop after downtimes. the "I'm an IT specialist IRL, ccp all sux0rz".
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SonOTassadar
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Posted - 2006.05.12 15:19:00 -
[54]
44 cents? You people are cheapskates. I will donate extra money to see drone bugs fixed
___________________________ |
Krexus
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Posted - 2006.05.12 15:28:00 -
[55]
Originally by: Oro Masut
Hereby i refuse any refunds for the extended downtime. You may invest the 44cents/day for the dronebugs-removal-team
Signed
---------
I don't brake.. for Concord |
Frogzuk
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Posted - 2006.05.12 15:32:00 -
[56]
/signed
ccp are doing their best, keep up the good work guys. I rather have the issues sorted over 2 days of dt than have 2 months of tinkering to put right what could had been done over a controlled dt even if its extended !
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Nymos
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Posted - 2006.05.12 15:34:00 -
[57]
Originally by: David Sinclair
Of course. I don't blame them for that. But you know what? In any other business, as soon as it was clear that the downtime window was not going to be met, you know what happens? You roll back to the old hardware and get the service back up. You then spend the next day or week or whatever figuring out what went wrong, why it went wrong, and put together or new plan of attack.
Things can always go wrong. This is why rational people always have a backup plan. When something goes wrong, "stay the course" is rarely the best option. I don't blame CCP for something going wrong in the upgrade. I blame them for not having a rollback plan.
ok thats reasonable. however, would that help if there were 24h downtime w/ rollback and some days later another 24 to actually do the upgrade? people would just be even more annoyed and request .88 euros.
the cluster upgrade was done in less than the expected downtime and it worked flawlessly. the next major hickup was the bloodlines patch, but that was not related to the cluster upgrade. just to be fair, did you post "kudos, ccp, well done"? or did you think "bastages, what a ripoff. they knew it takes just 15h and they announced 24h just to be finished before that and have bragging rights".
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Imran
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Posted - 2006.05.12 15:35:00 -
[58]
People are whining because they were probably forced to face natural sun light for the first time in a few months.
fkn vampries.
EwokPoacher: Why hate Gallente?
Blackest Sheep: Because we are beautiful |
Vegetto Ichikai
|
Posted - 2006.05.12 15:37:00 -
[59]
Ive played most of the well-known MMO's on the market and this one by far has the best network performance of any of them. If regular downtime is needed to sustain this, then so be it. One hour per day is excellent with the timeframe its in, compared to the weekly several hour downtimes other MMO's have, which almost always results in more, cos they've left all the work to do in one lump.
As for the extended downtime, well seeing how its a hardware change and they brought everything back up to speed within a day, its been great. Find that in another MMO, it doesn't happen, something goes wrong. The downtime lasted longer than estimated, which they didn't rule out and this extra dowtime ran during the early hours when the majority of the EvE population are asleep, which was probably anticipated by the team given the original window. Added to this, there were many posts warning people to be prepared.
If its for the original downtime itself people have a qualm with, well they may want to think about how any MMO would perform without maintenance...alot like a Ferrari when you keep putting diesel in it.
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Galk
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Posted - 2006.05.12 15:46:00 -
[60]
Edited by: Galk on 12/05/2006 15:46:21
Originally by: Melkor Bloodaxe
You see this wrong, it's not just this one time they whine about refund, it has been after EVERY expected extended downtime that gets extended. Imagine they would refund every time with a free day. Would be a lot of free days. All these days that CCP doesn't get paid. so CCP loses money (a small amount for a man, a giant heap* to CCP)
I realy can't see where your coming from tbh...
CCP have taken your payment, they grabbed it for 30 days... you took a day extra on top of that, i can't see how it costs them anything.
I mean worst case senerio (what it would take) i realy don't see over 30 days of free time being given out, iv'e been here since the begining and i would say there's not been the number of occasions to warrant half that.
Aside from that your logic is flawed anyway, because if you use it, you could just as easy turn that around and say that all those 44 cents, 50, whatever add up to aswell
Anyway, whatever.
______
Long ago one gorgeous night, we let the stars grow free.
We let Zhuge do that once, he came back carrying a traffic cone, a forsale sign and three empty bottles of dutch lager. He also lost his Zimmer Frame... - Imaran
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Krait
|
Posted - 2006.05.12 15:49:00 -
[61]
Fanbois for the win...
_______________________________________________
...been there, done that |
Jiggs Casey
|
Posted - 2006.05.12 15:50:00 -
[62]
heh, the downtime gave the option of actually finishing the laundry!
no complaints....
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Helplessandlost
|
Posted - 2006.05.12 15:57:00 -
[63]
Edited by: Helplessandlost on 12/05/2006 15:57:42
Originally by: David Sinclair
Originally by: Minsc
Who said it was incompetence that caused the extended downtime. Are you a certified network tech?
As a matter of fact, I am.
So am I, but you must be awfully new to the proffesion to not know that sometimes it will take longer to go back then to keep moving forward.
------------------------------------------------
"Don't take life too seriously, nobody gets out alive!"
|
BlackBeard 007
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Posted - 2006.05.12 16:11:00 -
[64]
i would stay offline for 14 days, if the drones would get fixed....
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Oro Masut
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Posted - 2006.05.12 16:17:00 -
[65]
Originally by: BlackBeard 007
i would stay offline for 14 days, if the drones would get fixed....
Doing right now "In the midst of Deadspace" i sign this :-)
WCS gimps your fighting abilty. Make your choice BEFORE you undock. Do not complain about a lost ship ever, if you fit for running and go fighting with it |
David Sinclair
|
Posted - 2006.05.12 16:19:00 -
[66]
Originally by: Nymos
ok thats reasonable. however, would that help if there were 24h downtime w/ rollback and some days later another 24 to actually do the upgrade? people would just be even more annoyed and request .88 euros.
That's not the way it works, though. They scheduled a 12 hour downtime. Presumably, that was with a good margin for error. As soon as it becomes apparent that that window isn't going to be met, that is the time you rollback to the old hardware. When you properly plan these things out, cutting back to the old system should happen very quickly.
For instance, after 6 hours of downtime, you find out you have some sort of incompatibility. What do you do? It looks to me like CCP decided to keep hacking at it until it worked. In any other business, you'd stop, bring the service back up with the old hardware, then go over what went wrong and figure out how to solve it at leisure, rather than in the crunch time and sleep deprevation of a 24 hour downtime. Then you schedule another downtime. Chances are, you learned alot the first attempt, so now you can schedule it in 8 hours, rather than 12 and this time it goes through smoothly. That's a 6 and an 8 hour downtime, rather than a single block of 24 hours.
Quote:
the cluster upgrade was done in less than the expected downtime and it worked flawlessly. the next major hickup was the bloodlines patch, but that was not related to the cluster upgrade. just to be fair, did you post "kudos, ccp, well done"? or did you think "bastages, what a ripoff. they knew it takes just 15h and they announced 24h just to be finished before that and have bragging rights".
Absolutely I gave them kudos. I think I made a post mentioning something about Blizzard would take a week of downtime to do that. I also didn't complain during the Blood patch issues. When you have a major software patch, once you bring the servers up, there's no going back, you can only go forward. That means more downtime as your patch each problem. You can't rollback without drastic affects to gameplay in that instance.
Quote:
and being an "expert" in IT doesnt mean you know their business, their server infrastructure and software code. it sure all sucks, i know
No, but I know business. And I know I'd be looking for a new job after 24 hours of downtime.
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David Sinclair
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Posted - 2006.05.12 16:26:00 -
[67]
Originally by: Helplessandlost
So am I, but you must be awfully new to the proffesion to not know that sometimes it will take longer to go back then to keep moving forward.
There are occasions when that is true, for instance the software patch I mentioned above. However, from everything CCP has told us, this was a purely hardware/system switch. The data itself remained the same. Thus, the data on the old hardware would still be valid. This should make for an easy rollback situation.
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Tornan
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Posted - 2006.05.12 16:31:00 -
[68]
Considering they dont charge for upgrades and the such, and you can still actually advance your character while there is downtime. I am not that upset with downtime for server upgrade.
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SonOTassadar
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Posted - 2006.05.12 17:15:00 -
[69]
Originally by: David Sinclair
Originally by: Minsc
Who said it was incompetence that caused the extended downtime. Are you a certified network tech?
As a matter of fact, I am.
So am I. And so is everyone else on this message board.
___________________________ |
Darian Hazedango
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Posted - 2006.05.12 17:32:00 -
[70]
Originally by: David Sinclair
Originally by: Minsc
Who said it was incompetence that caused the extended downtime. Are you a certified network tech?
As a matter of fact, I am.
Ok... but have you migrated hardware and software setups to what is now one of the top 100 server clusters in the world? I don't think so.
Besides, if you REALLY were a network tech, you'd know first hand how quickly the **** can hit the fan in this business.
Not that I expect CCP to try to refund anything, but just in case, /signed. :D
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Eight8Eight
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Posted - 2006.05.12 17:42:00 -
[71]
You know what would have been nice but probably unbalanced would be that if instead of a refund or and extra day ccp just finished the skill we were training at the time.
Although people would probably whine about that as well.
You really can never win
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Helplessandlost
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Posted - 2006.05.12 17:44:00 -
[72]
Originally by: David Sinclair
Originally by: Helplessandlost
So am I, but you must be awfully new to the proffesion to not know that sometimes it will take longer to go back then to keep moving forward.
There are occasions when that is true, for instance the software patch I mentioned above. However, from everything CCP has told us, this was a purely hardware/system switch. The data itself remained the same. Thus, the data on the old hardware would still be valid. This should make for an easy rollback situation.
Emphasis on should! 
But let me use an example for you, last year I upgraded all of the network equipment at my data center as well as the office areas within the building - strictly hardware no software or things that would not allow us to rollback if we needed to. We had a roll back plan in place just in case and could have implmented it if needed.
The actual downtime we scheduled was 12 hours, about 8 hours into we realized we weren't going to finish in 4 hours as there was some unforseen cabling issues and access issues (few people forget to leave some areas open) Well at this point we could have rolled back but would have had to reschedule the down time again. At this point as it was off-peak (in our case it was a Saturday night, in CCP's it was a Wednesday night) we decided to keep moving forward.
About 10 hours into it we realized that some of the server hardware needed to be upgraded with a firmware update as they wouldn't talk to the switches properly - kept getting FCS errors and interface drops. So another 6 hours was needed to download and install all the server upgrades. Again we could have gone back, but it would have taken several hours to do so at this point. Guess what we decided to do :-)
All told it took us 18 hours to do the upgrade, but as it was off-hours and we kept our user base informed nobody complained.
Stuff happens even with the best of planning.
------------------------------------------------
"Don't take life too seriously, nobody gets out alive!"
|
Vegetto Ichikai
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Posted - 2006.05.12 17:51:00 -
[73]
Originally by: Eight8Eight
You know what would have been nice but probably unbalanced would be that if instead of a refund or and extra day ccp just finished the skill we were training at the time.
Although people would probably whine about that as well.
You really can never win
Tbh, that would have grounds to moan on.
"Killeh666: Woot, they completed Gallente Titan V for me..your skill done too?"
"PuurSod": Err..yeh, got my Mining IV done..:/"
:)
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Oro Masut
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Posted - 2006.05.12 18:11:00 -
[74]
Originally by: Eight8Eight
You know what would have been nice but probably unbalanced would be that if instead of a refund or and extra day ccp just finished the skill we were training at the time.
Although people would probably whine about that as well.
You really can never win
This is an absolute nogo, because alot of the peops would have said : "OMG WTF,WHY DIDN'T YOU POST SOMETHING SO I COULD HAVE STARTED A NEW SKILL."
WCS gimps your fighting abilty. Make your choice BEFORE you undock. Do not complain about a lost ship ever, if you fit for running and go fighting with it |
David Sinclair
|
Posted - 2006.05.12 18:11:00 -
[75]
Originally by: Helplessandlost
But let me use an example for you, last year I upgraded all of the network equipment at my data center as well as the office areas within the building - strictly hardware no software or things that would not allow us to rollback if we needed to. We had a roll back plan in place just in case and could have implmented it if needed.
The actual downtime we scheduled was 12 hours, about 8 hours into we realized we weren't going to finish in 4 hours as there was some unforseen cabling issues and access issues (few people forget to leave some areas open) Well at this point we could have rolled back but would have had to reschedule the down time again. At this point as it was off-peak (in our case it was a Saturday night, in CCP's it was a Wednesday night) we decided to keep moving forward.
About 10 hours into it we realized that some of the server hardware needed to be upgraded with a firmware update as they wouldn't talk to the switches properly - kept getting FCS errors and interface drops. So another 6 hours was needed to download and install all the server upgrades. Again we could have gone back, but it would have taken several hours to do so at this point. Guess what we decided to do :-)
All told it took us 18 hours to do the upgrade, but as it was off-hours and we kept our user base informed nobody complained.
Stuff happens even with the best of planning.
Honestly, that sounds like the opposite of the best of planning. You tried to do everything at once, including running wires during downtime? It took you ten hours to find out the servers weren't working with the switches? Also, what was your operating environment? Was this a university or intra-office thing or were you locking out your paying customers? (Was this an old coax network moved to cat5 or something? I don't even remember the last time I had to upgrade the firmware on a NIC.)
In CCP's case, from everything they've told us, this was strictly a matter of moving the database to new hardware. All devices should have been racked, turned up, and fully tested and installed before downtime. Everything should be plugged in and it should be just a matter of shutting down the service, moving the data, importing it, and shuffling the IP addresses. That's SOP for moving services to new hardware. I do it a few times a year, as services are moved to newer machines, with downtimes that are measured in seconds.
Now, as I said above, CCP has a bit harder job, as they need to shut down the service before dumping a very large database. Moving the large database takes longer, but the overall process is the same.
In your case, you were physically moving hardware. That always incurs a higher penalty on time, and always much higher than you think, as you discovered.
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Prydeless
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Posted - 2006.05.12 18:46:00 -
[76]
Dont need refund for me, NO REFUND FOR ANY OF THE WHINERS! mwha ha ha ha ha
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Adonis 4174
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Posted - 2006.05.12 18:55:00 -
[77]
I think people should get refunds for being useless dungbrains.
No other reason, ever. If you claim a refund you must first acknowledge your status as a useless dungbrain.
-----
Russell T Davies is my master now. |
Banana Torres
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Posted - 2006.05.12 19:24:00 -
[78]
Originally by: Adonis 4174
I think people should get refunds for being useless dungbrains.
No other reason, ever. If you claim a refund you must first acknowledge your status as a useless dungbrain.
I am a useless dungbrain.
I look forward to getting my .44 cents.
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Bl4zer
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Posted - 2006.05.12 19:47:00 -
[79]
Originally by: Banana Torres
Originally by: Adonis 4174
I think people should get refunds for being useless dungbrains.
No other reason, ever. If you claim a refund you must first acknowledge your status as a useless dungbrain.
I am a useless dungbrain.
I look forward to getting my .44 cents.
Ms. Torres, as you are well aware, you are not a useless dungbrain, you are a useless smelly fart.
No .44 cents (whatever they are) for you.
Save the Ubar asteroids
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Paari Cuman
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Posted - 2006.05.12 20:09:00 -
[80]
Anyone who whines should get a life.
I enjoyed a nice sunny day out during DT...
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Darth Hauler
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Posted - 2006.05.12 20:17:00 -
[81]
Originally by: Paari Cuman
Anyone who whines should get a life.
I enjoyed a nice sunny day out during DT...
p.s. fix the drones 
_____________________________
[] <- sig 1 pixel 1 byte |
macrokiller99a
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Posted - 2006.05.12 20:33:00 -
[82]
CCP you can have the 44 cents from all 4 of my accounts, for bug fixes and added content
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Captain Napalm
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Posted - 2006.05.12 20:34:00 -
[83]
I think the worst part of working in the IT field is when some nobody starts calling you incompetent for work on a system he didn't build, maintain and is just MERELY just a USER on it.
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Nyphur
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Posted - 2006.05.12 21:27:00 -
[84]
Ah, the experts.
The experts are all the closet sysadmins, network engineers, game designers, server administrators, company CEOs, marketing analysts, business strategists, software and electrical engineers that are spontaneously generated on the forum when something goes wrong. In reality, none of them have any experience working with CCP or working with the type of server CCP are running since Tranquility is a unique game server and is managed directly by IBM.
Like it or not, you do not have experience in the field of running something like Eve or Tranquility unless you're an eve dev or work techie for TQ because there's not another game or game server that does what Eve does. Eve, CCP and Tranquility break new ground on a regular basis.
Eve-Tanking.com - For the ultimate tanking spreadsheet and resources. |
KittyPilot
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Posted - 2006.05.12 21:39:00 -
[85]
.44 cents a day...I say you keep all of our refunds. Rent a penthouse at a fancy-schmancy hotel, order LOTS of room-service, and treat yourselves to a HUGE party during the next downtime...but don't you dare keep it over an hour!! And no furniture flying out the windows into the pool either!!
Thanks for 3 years of GREAT improvement, GREAT service, and GREAT gameplay. For those who remember the good more than the bad, you know what I mean. For those who remember the bad more than the good, I suggest WoW...
can I play with the cute mouse...can I? |
JamesTalon
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Posted - 2006.05.13 02:53:00 -
[86]
Originally by: KittyPilot
.44 cents a day...I say you keep all of our refunds. Rent a penthouse at a fancy-schmancy hotel, order LOTS of room-service, and treat yourselves to a HUGE party during the next downtime...but don't you dare keep it over an hour!! And no furniture flying out the windows into the pool either!!
Yea, nail them all to the ceiling before you leave
Oh, and leave a couple beer bottle pyramids for house keeping. The love that stuff
EVEBay
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Siriyana
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Posted - 2006.05.13 03:51:00 -
[87]
Originally by: Nyphur
Ah, the experts.
The experts are all the closet sysadmins, network engineers, game designers, server administrators, company CEOs, marketing analysts, business strategists, software and electrical engineers that are spontaneously generated on the forum when something goes wrong. In reality, none of them have any experience working with CCP or working with the type of server CCP are running since Tranquility is a unique game server and is managed directly by IBM.
Like it or not, you do not have experience in the field of running something like Eve or Tranquility unless you're an eve dev or work techie for TQ because there's not another game or game server that does what Eve does. Eve, CCP and Tranquility break new ground on a regular basis.
I don't claim to be an expert, but I've worked in IT for 8 years now for major companies in the networking and computer arenas. I won't mention company names, but they are all names recognizable to most households. :)
I do have experience dealing with clusters.
Having had experience with IBM managed services, I can say they aren't the best in the world. On top of that, a proper change management environment would have prevented something like this from happening. When inducing downtime on a revenue-generating system, you want it to be as brief as possible. Thus, you stage servers, rack them up, prep them to be fired up and plugged in, plan out ahead of time what will or won't happen, have cables pre-run.. basically everything that you can do that does NOT harm the availability of service should be done beforehand, thus ensuring that all you spend time on is impactful items.
In any case, whether or not it could have been done better, I couldn't exactly tell you. I can say that many people who say "Boo hoo it's just a day" wouldn't say the same if it was a week or two weeks.
-----
CEO, Astrum Contract Services Group
"Through the Endless Night of Space" |
Fierce Deity
|
Posted - 2006.05.13 04:11:00 -
[88]
i don't think roll back is an option for eve. wiegh the consequences, when the blood patch was pushed back people whined for the month to get it done. the whine for the dt overtime will be done by this weekend.
you need to know the customer base's reactions when making those decisions. There is unfortunately no winning, people will argue if not only to pass time. e.g. I used to work for sprint i had a lady call us up wanting a refund of 2 cents off her bill (i do not exhadurate this point) i'm sure she was aware of the fact that every minute she was on the phone her company was charging her roughly 10 cents. CCP is well aware of our PPS (post patch syndrome)and acted accordingly.
------FD------
Recruiting: Hera Star |
Refeirg Atonmi
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Posted - 2006.05.13 05:02:00 -
[89]
Wow, you guys want a refund for this!??! This went smooth as silk compared to other releases or upgrades.
Obviously, many of you werent around when RMR came out, and other expansions lol
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Viktor Fyretracker
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Posted - 2006.05.13 05:17:00 -
[90]
just trust me on this, even those with long term enterprise level IT experience would be shocked at how complex an MMO is compaired to say the UPS mainframe. at the network level MMOs are an interesting beast because they execute so many database transactions per minute and it has to happen in real time. where as a corperate system can make you wait 3-10 seconds an MMO cant do that.
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Oro Masut
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Posted - 2006.05.13 09:27:00 -
[91]
Rollback in an MMO = bad , well actually it is B A D ! If want to witness some real whineage, have a rollback in an online-game.
And speaking of incompetent etc.... those people haven't witnessed SOEs takeover of Everquest from Verant Interactive and they following excuses of patches. If you look up Wikipedia for the word incompetent, i wouldn't be surprised if the time back then was posted there as a lively example. 
WCS gimps your fighting abilty. Make your choice BEFORE you undock. Do not complain about a lost ship ever, if you fit for running and go fighting with it |
David Sinclair
|
Posted - 2006.05.13 16:46:00 -
[92]
Originally by: Oro Masut
Rollback in an MMO = bad , well actually it is B A D ! If want to witness some real whineage, have a rollback in an online-game.
I don't think you quite understand what we mean by rollback in this situation. The server was down. No data would be lost. The server would come up exactly where it left off. If they had rolled back after having problems with the Blood patch, that would have been the situation you're talking about. What we're talking about is entirely while the server is down, so nothing gamewise would change.
Quote:
And speaking of incompetent etc.... those people haven't witnessed SOEs takeover of Everquest from Verant Interactive and they following excuses of patches. If you look up Wikipedia for the word incompetent, i wouldn't be surprised if the time back then was posted there as a lively example.
Honestly, I don't recall Verant being much better. But one game company being incompetent doesn't excuse another. If you want to really look at server incompetence, take a look over at Blizzard... they have barrels of money, but none to spend on proper servers...
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Nyphur
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Posted - 2006.05.13 16:47:00 -
[93]
Originally by: David Sinclair
Originally by: Oro Masut
Rollback in an MMO = bad , well actually it is B A D ! If want to witness some real whineage, have a rollback in an online-game.
I don't think you quite understand what we mean by rollback in this situation. The server was down. No data would be lost. The server would come up exactly where it left off. If they had rolled back after having problems with the Blood patch, that would have been the situation you're talking about. What we're talking about is entirely while the server is down, so nothing gamewise would change.
So how exactly would we roll back a hardware upgrade? ;)
Eve-Tanking.com - For the ultimate tanking spreadsheet and resources. |
Araith II
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Posted - 2006.05.13 17:46:00 -
[94]
Originally by: Nyphur
So how exactly would we roll back a hardware upgrade? ;)
Install Vista so the new, faster hardware seems just as slow as the old stuff
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Nyphur
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Posted - 2006.05.13 17:53:00 -
[95]
Originally by: Araith II
Originally by: Nyphur
So how exactly would we roll back a hardware upgrade? ;)
Install Vista so the new, faster hardware seems just as slow as the old stuff
Rightyo, I'll meet you in 20 minutes. You bring the flux capacitor.
'cause Vista isn't out yet :p.
Eve-Tanking.com - For the ultimate tanking spreadsheet and resources. |
Zuper Phrend
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Posted - 2006.05.13 18:12:00 -
[96]
Can I have the refunds these people are refusing?
I could use a couple of new toilets
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Y'laaris Brood
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Posted - 2006.05.14 23:32:00 -
[97]
The bottom line on this, whatever you think of refunds is that the EULA which you agreed to doesn't oblige CCP to make any refunds.
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Mome
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Posted - 2006.05.14 23:56:00 -
[98]
I don't make any claim to being anything more than a 2+year player...but I have never enjoyed a game more than Eve...expept maybe GT4(NOTHING beats Nurbergring in a Porsche!!). Who cares if a little training time is lost...there is no end to this game, so just keep training! To the people who "man the stations" at CCP, my hat is off to you. Whatever criticism is directed towards game designers, network engineers, and rule adjuticators, I appreciate your efforts even if I do get torgued sometimes. I've seen nothing but continuous improvement and a dedicated commitment to maintaining freedom within the Eve-iverse, and those two principles keep this game tops IMHO.
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Antaris Xenal
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Posted - 2006.05.15 02:32:00 -
[99]
didnt read hardly any of this but I just want to agree, keep my refund CCP fix the drone bugs and make drone scoop range and can scoop range longer OH GOD PLEASE OH YESSS! OOOOOH!!! lol, but it would be nice having a 3KM drone range scoop and 3KM can scoop range :) would make flying a thorax or BC at it with MWD a bit easier :)
Mwahahaa, No mod will ever steal my sig. cuz i dont have one MWMAHAHAHAHHA!!
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Helplessandlost
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Posted - 2006.05.15 11:37:00 -
[100]
Originally by: David Sinclair
Originally by: Helplessandlost
Stuff from me
Honestly, that sounds like the opposite of the best of planning. You tried to do everything at once, including running wires during downtime?
No, you misunderstood I said we had a couple of unforseen cabling issues I.E. a couple fiber pairs got broke by someone who didn't realize how delicate they really are
Originally by: David Sinclair
It took you ten hours to find out the servers weren't working with the switches? Also, what was your operating environment?
Well first the hardware had to be connected and then brought up and then used then histories had to be looked at on the switches so yea it took this long
Originally by: David Sinclair
Was this a university or intra-office thing or were you locking out your paying customers? (Was this an old coax network moved to cat5 or something? I don't even remember the last time I had to upgrade the firmware on a NIC.)
Corporate Data Center for worldwide orginization.
Originally by: David Sinclair
In CCP's case, from everything they've told us, this was strictly a matter of moving the database to new hardware. All devices should have been racked, turned up, and fully tested and installed before downtime. Everything should be plugged in and it should be just a matter of shutting down the service, moving the data, importing it, and shuffling the IP addresses. That's SOP for moving services to new hardware. I do it a few times a year, as services are moved to newer machines, with downtimes that are measured in seconds.
This is if you have enough rack space etc, perhaps in CCP's case like mine there was no "spare" space to do this as you describe.
Bottom line, just like you can't possibly understand the motivations and issues that I had during my upgrade, even if I elaborated more, we can't understand all that caused CCP to make the descion to keep moving forward with the upgrade even when it appeared it was going to be much later then planned.
Originally by: David Sinclair
In CCP's case, from everything they've told us, this was strictly Now, as I said above, CCP has a bit harder job, as they need to shut down the service before dumping a very large database. Moving the large database takes longer, but the overall process is the same.
In your case, you were physically moving hardware. That always incurs a higher penalty on time, and always much higher than you think, as you discovered.
I'm sure it's more then just moving a database, but like I said above we cant imagine the motivations and issues as each situation is unique, and hardware moves usually go a lot smoother the server moves in my exp.
Still in all, I stand behind them as A. They don't do this just to upset their customer base, and B. I'm very sure they would rather have been home.
------------------------------------------------
"Don't take life too seriously, nobody gets out alive!"
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Ramata
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Posted - 2006.05.15 12:18:00 -
[101]
Edited by: Ramata on 15/05/2006 12:19:53
Folks who want credit for the little bit of down time should be forced to go play some other MMO where the average down time for a week can and usually does exceed a day a week. They'd return to EVE and kiss the ground the Devs walk on.
Whiners need to consider the following.
1)When was the last time on EVE you had to wait an hour+ to log on?
2) When was the last time you lost some major piece of equipment due to a game crash after you'd worked hours for the item?
3) When was the last time one of your posts with a complaint was deleted?
If its hard to remember when any of these happened its because you're playing EVE and not one of the other MMOs out there.
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Dak Hakin
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Posted - 2006.05.15 12:31:00 -
[102]
Wow, everyone that plays this game is an IT expert or network professional.... Oh yeah, and a game designer
I would like to hereby state that I am not an IT expert in any way. Although I do work on my own computer and I build my own computers, I do not claim to be an expert in any part of the field, and I would certainly not presume to tell CCP how they should run their business or THEIR game. I think the low monthly subscription rate is quite a bargain for what I get.
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I am the devil, and I'm here to do the devils work.
Mr. Grumpy-sour-pus
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