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Commodore AWOL2Shae
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Posted - 2006.05.18 09:09:00 -
[1]
Edited by: Commodore AWOL2Shae on 18/05/2006 09:13:23 I decided to xtend my trial account a few days ago... So i took my credt card and went all the way with the payment. But after that i entered the game and it was still trial. I waited a day, maybe it took it longer then i expected but it was still trial. So i made two more payments and it is still not activated. So i lost around 60$ for nothing? What`s wrong? Cause at the bank i saw clearly that the money were delivered. I someone trying to cheat on me?! And why those pesky Time Codes are more expensive than the credit card payment. I expect some answers cause i can`t afford another payment.
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Fark
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Posted - 2006.05.18 09:46:00 -
[2]
Originally by: Commodore AWOL2Shae Edited by: Commodore AWOL2Shae on 18/05/2006 09:13:23 I decided to xtend my trial account a few days ago... So i took my credt card and went all the way with the payment. But after that i entered the game and it was still trial. I waited a day, maybe it took it longer then i expected but it was still trial. So i made two more payments and it is still not activated. So i lost around 60$ for nothing? What`s wrong? Cause at the bank i saw clearly that the money were delivered. I someone trying to cheat on me?! And why those pesky Time Codes are more expensive than the credit card payment. I expect some answers cause i can`t afford another payment.
When is your trial due to run out? As i understand it your trial continues till the end of the 14 days then your payment continues from there. - - - - - - - - -
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PeopleDamager
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Posted - 2006.05.18 10:29:00 -
[3]
no, as soon as you pay your account is no longer a trial account. contact customer support.
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Drizit
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Posted - 2006.05.18 10:33:00 -
[4]
It may take a day or so for it to be updated. If not, contact Customer support and explain.
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Elliot Reid
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Posted - 2006.05.18 11:04:00 -
[5]
When I updated from the 14 day trial, after a week, it updated instanly. ________________________________________________________ In space no one can hear you scream unless you have voice comms |
Commodore AWOL2Shae
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Posted - 2006.05.19 07:10:00 -
[6]
Edited by: Commodore AWOL2Shae on 19/05/2006 07:11:20 well my account has about 7-8 days left of trial but not even now the extension hasn`t come up. And i got to pay about 60$ cause i tried several times to activate it.
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J nx
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Posted - 2006.05.19 07:32:00 -
[7]
How many days have passed since you payed the first time?
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JafoPBCFR
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Posted - 2006.05.19 11:01:00 -
[8]
Originally by: Commodore AWOL2Shae Edited by: Commodore AWOL2Shae on 19/05/2006 07:11:20 well my account has about 7-8 days left of trial but not even now the extension hasn`t come up. And i got to pay about 60$ cause i tried several times to activate it.
Ok i was a bit Perplexed when i Upgraded/extended. Does your acct say Extended? I finally made the 30 day after the Trial was Upgraded (Acct read Extended). Its says active Now. Maybe your Good but your only seeing Trial and not looking at the Extended part?
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Commodore AWOL2Shae
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Posted - 2006.05.19 16:42:00 -
[9]
I payed i think in the second day of my account because i need my Industrial skill for an Iteron.
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Myiesha
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Posted - 2006.05.19 16:53:00 -
[10]
First - Most of the people here are players, your best bet is to contact CCP directly through Ask a Question or by email.
Secound - Did the funds actualy come out of your account? If not there may have been a problem with proccessing your card. If it did, CCP will give you the funds back for the repeat attempts.
Either way, talk with CCP directly and they will get you taken care off. They are very good and normaly quick with billing issues.
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