| Pages: 1 [2] :: one page |
| Author |
Thread Statistics | Show CCP posts - 5 post(s) |
Merrick Tolkien
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Posted - 2006.06.28 06:26:00 -
[31]
emmm sounds great, or would if the actual link for "My Questions" was there anymore 
At least they are trying 
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Cry havoc and let slip the dogs of war!
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Sharkbait
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Posted - 2006.06.28 14:06:00 -
[32]
ok. i don't have any details on it atm as i'm very busy right now. but i have been told this is kinda sorted and your questions are being answered as i type
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Greater Haster
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Posted - 2006.06.28 14:38:00 -
[33]
I just got an automated email that said this:
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We will assume your issue has been resolved if we do not hear from you within 48 hours.
Thank you for allowing us to be of service to you.
If your issue remains unresolved, please update this question at (insert non- working link here)
and this:
Due to a transitional period here at Customer Support, during which we will be changing some systems and updating our services, we are forced to ask you to resend your query to:http://kb.eve-online.com/Pages/Petitions/CreatePetition.aspx
We truly do apologise for any inconvenience caused and hope to be able to be of service to you as quickly as possible.
Best Regards,
The EVE Online Support Team
I have resubmitted my petition in the new system. I am guessing that the time that we all were waiting in the old system is lost and we are all starting from scratch and will have to wait a month to get our issues resolved again.
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Inspyrd
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Posted - 2006.06.28 18:39:00 -
[34]
Edited by: Inspyrd on 28/06/2006 18:39:13
I got the same message m8y
So now after 3 weeks of waiting I have to resubmit it 
And now I have lost a week from when I could have got back in the Q 
Very depressing , I really don't like to complain but why couldn't they have warned us before the system was implemented?
Having lost a week , when I was worried about duplicating work for the GMs and now I have to do it anyway .... 
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Brock McF
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Posted - 2006.06.28 23:14:00 -
[35]
Same here lads got the same response.
It is funny that I have gotten every answer now possible in the book from the GM's. I am very displeased with this situation. We have all lost a week now, to plain lack of information. I for one wish to submit a legit complaint to CCP, but I dont know where and how.
Resubmitting my petitions.
Brock.
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tinkerrrr
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Posted - 2006.06.29 01:02:00 -
[36]
this is bull i still dont even have that answer yet
the customer service at ccp is extreamly lacking
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Namelesz
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Posted - 2006.06.29 01:52:00 -
[37]
Edited by: Namelesz on 29/06/2006 01:53:38
I have just re-entered my old petition into the new system. Wish I knew as I would have done this when we first noticed the changes.
one thing to note, I been trying to keep it exactly like the old one so I made the main post the same, then tried to add the notes I did from the old one but get an error each time I try to add the notes.
 Quote:
Oops
Something really bad happened and we are really sorry.
The server was unable to process your request.
Support personel has been notified, no further action is needed.
½ Back
"notify: Only ships can be assembled, this is a Elite Frigate." |
Sonos SAGD
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Posted - 2006.06.29 15:50:00 -
[38]
okay its your lucky day
i had submited a queston about updating my eon magazine adress and got an answer yesterday you need to refile under petition if i am allowwed i will post the email
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I lost 5 sp of skill trainning time during the last patch an i demand that ccp refund it to me |
Greater Haster
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Posted - 2006.06.29 16:06:00 -
[39]
I have not received an email or any sort of acknowledgment that they even know about my new petition. Has anyone had anything resolved under the new system yet?
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Namelesz
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Posted - 2006.07.01 22:42:00 -
[40]
Bumpage needed.
Any updates?
"notify: Only ships can be assembled, this is a Elite Frigate." |
tinkerrrr
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Posted - 2006.07.02 20:49:00 -
[41]
what the hell anyone gonna anser or questions or petitions?
or are we not needed now that ccp got into china?
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Caldari Cylon
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Posted - 2006.07.02 22:10:00 -
[42]
Edited by: Caldari Cylon on 02/07/2006 22:11:26
Yeah would be nice if i could play the game for more then 40mins without running pingplotter to stop the Eve database thinking i'm not logged in.
(Tech dude said i seem to be crashing when theres a session change)
Been going on two months now and still waiting for a reply from tech support from nearly 2 weeks.
Not counting the mail i got today that asked me to do the Customer Support survey (page for that didn't work btw)
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skilzrulz
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Posted - 2006.07.03 00:59:00 -
[43]
Had this happen to me alot...
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tinkerrrr
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Posted - 2006.07.04 04:53:00 -
[44]
yup there to busy helping there new venture to care about the old players or they would look into this crap
 
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tinkerrrr
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Posted - 2006.07.04 22:08:00 -
[45]
ok i got a response
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Dashriprock
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Posted - 2006.07.05 07:33:00 -
[46]
same problem here m8, but different circumstances-filed my petition over a month ago and finally got a reply to petition, saying there was nothing they can do. so opened petition again and stated my case again and would you believe they replied this time and say there is still nothing they can do. you are not the only 1 with problems with the petition system. people just give or not bother with it
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Kisha
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Posted - 2006.07.05 10:17:00 -
[47]
I have the same issue. Petition submitted the 29th and 6 days later no update.
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Bunds
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Posted - 2006.07.05 23:22:00 -
[48]
can i also add i have not had a reply after about 10 days and even after i submitted it again(when they deleted them all) i have had nothing but automated messages
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