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Demonfist
Inner Ring Enterprises
2
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Posted - 2014.08.08 16:33:00 -
[1] - Quote
My PC had catastrophic had drive failure a few days ago and I'm not going to be able to login for a week or so while it's being repaired (on now with my phone). I've already put in a support ticket requesting my account be temporarily put on hold but I'm not sure that's the best thing to do or if cup will even do it. I have 13 accounts in total. What is the best way to handle this? Can I put my accounts on hold or am I just screwed on time I've paid for? Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Lothras Andastar
Associated North American Lovers of Dolphins
48
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Posted - 2014.08.08 16:50:00 -
[2] - Quote
Demonfist wrote:My PC had catastrophic had drive failure a few days ago and I'm not going to be able to login for a week or so while it's being repaired (on now with my phone). I've already put in a support ticket requesting my account be temporarily put on hold but I'm not sure that's the best thing to do or if CCP will even do it. I have 13 accounts in total. What is the best way to handle this? Can I put my accounts on hold or am I just screwed on time I've paid for? The fact you have 13 accounts and don't have a single way of accessing them in the event of a hard drive failure means you deserve everything you get.
Because the Legacy Code has too much Psssssssssssssssh, nothing will ever get fixed until CCP stop wasting money on failed sparkle MMOs and instead rewrite the entire backend of EvE from scratch. |
Bel Tika
Sebiestor Tribe Minmatar Republic
245
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Posted - 2014.08.08 17:01:00 -
[3] - Quote
No idea how it works m8, i norm just went with the line of "im screwed till i get it fixed" but that shouldn't stop you from at the least contacting support explaining your circumstances and seeing how they can help you out account side of things, the least they can do is just say "hey bud sorry cant do anything" |
Qalix
Four Pillars Brothers of Tangra
296
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Posted - 2014.08.08 17:05:00 -
[4] - Quote
The answer is No, there is no such thing in EVE.
However, I like the idea of putting a sub on hold. As long as there's no ghost training/whatever going on, it sounds like a good thing. |
Tau Cabalander
Retirement Retreat Working Stiffs
4017
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Posted - 2014.08.08 17:07:00 -
[5] - Quote
Surely you have friends with computers.
When I was between moves, I drove 45 minutes to a friend's country cottage and used his computer.
He was also nice enough to let me live there for 2 months, while I waited for my new place's renovations to be completed. |
Marc Durant
70
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Posted - 2014.08.08 17:09:00 -
[6] - Quote
Tau Cabalander wrote:Surely you have friends with computers.
When I was between moves, I drove 45 minutes to a friend's country cottage and used his computer.
He was also nice enough to let me live there for 2 months, while I waited for my new place's renovations to be completed.
Lets be honest, someone who has 13 EVE accounts has no friends.... Yes, yes-áI am. Thanks for noticing.
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Demonfist
Inner Ring Enterprises
2
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Posted - 2014.08.08 17:12:00 -
[7] - Quote
Lothras Andastar wrote:Demonfist wrote:My PC had catastrophic had drive failure a few days ago and I'm not going to be able to login for a week or so while it's being repaired (on now with my phone). I've already put in a support ticket requesting my account be temporarily put on hold but I'm not sure that's the best thing to do or if CCP will even do it. I have 13 accounts in total. What is the best way to handle this? Can I put my accounts on hold or am I just screwed on time I've paid for? The fact you have 13 accounts and don't have a single way of accessing them in the event of a hard drive failure means you deserve everything you get. Yeah, because everyone plans on hard drive failure that's never supposed to happen. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Paranoid Loyd
1217
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Posted - 2014.08.08 17:14:00 -
[8] - Quote
Demonfist wrote:hard drive failure that's never supposed to happen. Please inform me of this invincible hard drive. "PvE in EVE is a trap to turn you into PvP content, don't confuse it for actual gameplay." Lipbite |
Demonfist
Inner Ring Enterprises
2
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Posted - 2014.08.08 17:15:00 -
[9] - Quote
Tau Cabalander wrote:Surely you have friends with computers.
When I was between moves, I drove 45 minutes to a friend's country cottage and used his computer.
He was also nice enough to let me live there for 2 months, while I waited for my new place's renovations to be completed. I do have friends but none that will let me spend hours downloading and installing gigs worth of software. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Demonfist
Inner Ring Enterprises
2
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Posted - 2014.08.08 17:17:00 -
[10] - Quote
Paranoid Loyd wrote:Demonfist wrote:hard drive failure that's never supposed to happen. Please inform me of this invincible hard drive. Please inform me how many times the average PC user has a hard drive fail. Thanks. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
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Unsuccessful At Everything
The Troll Bridge
16261
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Posted - 2014.08.08 17:21:00 -
[11] - Quote
Demonfist wrote:Paranoid Loyd wrote:Demonfist wrote:hard drive failure that's never supposed to happen. Please inform me of this invincible hard drive. Please inform me how many times the average PC user has a hard drive fail. Thanks.
I have had 4 main harddrives fail.
2 platter, 2 SSD.
This is why I now have triple redundant backups too, as I have had 2 external backup drives fail too.
Sometimes **** happens.
Since the cessation of their usefulness is imminent, may I appropriate your belongings? |
Demonfist
Inner Ring Enterprises
2
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Posted - 2014.08.08 17:22:00 -
[12] - Quote
Paranoid Loyd wrote:Demonfist wrote:hard drive failure that's never supposed to happen. Seems someone sold you a fake invincible hard drive. I have a real one, send me 5 billion isk and your address and it will be delivered promptly. Seems someone lied and told you we needed a **** in this thread. It's not the case. Kindly see yourself out. Thanks. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Jacob Holland
Weyland-Vulcan Industries
299
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Posted - 2014.08.08 17:22:00 -
[13] - Quote
Maybe not average but I have had an average of one every three years... |
Adrie Atticus
The Shadow Plague The Bastion
213
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Posted - 2014.08.08 17:25:00 -
[14] - Quote
Demonfist wrote:Paranoid Loyd wrote:Demonfist wrote:hard drive failure that's never supposed to happen. Please inform me of this invincible hard drive. Please inform me how many times the average PC user has a hard drive fail. Thanks.
Average?
HDD lifetime is going up all the time, but stuff made pre-2011 die on average after 33 months according to our wholesale rep if in a proper desktop. If in a hot desktop (drive over 45c all the time) it's less than 2 years and a laptop HDD is expected to last 15-16 months. |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 17:25:00 -
[15] - Quote
Qalix wrote:The answer is No, there is no such thing in EVE.
However, I like the idea of putting a sub on hold. As long as there's no ghost training/whatever going on, it sounds like a good thing. Not interested in still training, only not losing the time I've paid for. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 17:28:00 -
[16] - Quote
Adrie Atticus wrote:Demonfist wrote:Paranoid Loyd wrote:Demonfist wrote:hard drive failure that's never supposed to happen. Please inform me of this invincible hard drive. Please inform me how many times the average PC user has a hard drive fail. Thanks. Average? HDD lifetime is going up all the time, but stuff made pre-2011 die on average after 33 months according to our wholesale rep if in a proper desktop. If in a hot desktop (drive over 45c all the time) it's less than 2 years and a laptop HDD is expected to last 15-16 months. Good to know. Thanks for the info. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Mr Epeen
It's All About Me
5695
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Posted - 2014.08.08 17:31:00 -
[17] - Quote
Demonfist wrote:or am I just screwed on time I've paid for?
Yes.
If CCP set precedent in deciding you breaking your own computer was somehow acceptable, it most definitely wouldn't be worth them hiring 50 people to deal with the massive influx of petitions from every entitled player petitioning for a hold every long weekend.
Mr Epeen
There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass! |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 17:35:00 -
[18] - Quote
Mr Epeen wrote:Demonfist wrote:or am I just screwed on time I've paid for? Yes. If CCP set precedent in deciding you breaking your own computer was somehow acceptable, it most definitely wouldn't be worth them hiring 50 people to deal with the massive influx of petitions from every entitled player petitioning for a hold every long weekend. Mr Epeen There's a slight difference between deciding you want to party all weekend and physically being unable to login. Thanks for not realizing that.
Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Mr Epeen
It's All About Me
5695
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Posted - 2014.08.08 17:50:00 -
[19] - Quote
Demonfist wrote: There's a slight difference between deciding you want to party all weekend and physically being unable to login. Thanks for not realizing that.
Really? Tell me how CCP would know you have a broken computer and are not just a lame duck that can't bear to go without a skill queue for a couple of days?
Thinking it through before you post. Try it.
Mr Epeen
There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass! |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 17:59:00 -
[20] - Quote
Mr Epeen wrote:Demonfist wrote: There's a slight difference between deciding you want to party all weekend and physically being unable to login. Thanks for not realizing that.
Really? Tell me how CCP would know you have a broken computer and are not just a lame duck that can't bear to go without a skill queue for a couple of days? Thinking it through before you post. Try it. Mr Epeen Really as a subscription based service that we pay for, there shouldn't be a need to tell them anything, they should have a tool available in account settings to put my account on hold myself. Lacking that, they should do so simply because I've told them via support ticket that it is an issue beyond my control and if that isn't enough I've also posted a video of what the laptop was doing when it started for a friend that is a technician to get advice on what to do next. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
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Paranoid Loyd
1219
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Posted - 2014.08.08 18:08:00 -
[21] - Quote
The subscription is monthly not weekly, deal with it.
I understand your hostility to me, but Epeen was on this rare occasion trying to help you and you replied like a child. "PvE in EVE is a trap to turn you into PvP content, don't confuse it for actual gameplay." Lipbite |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 18:12:00 -
[22] - Quote
Paranoid Loyd wrote:The subscription is monthly not weekly, deal with it.
I understand your hostility to me, but Epeen was on this rare occasion trying to help you and you replied like a child. You are entitled to that opinion no matter how wrong it may be. Have a nice day sir. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Jenn aSide
Smokin Aces.
7554
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Posted - 2014.08.08 18:12:00 -
[23] - Quote
Demonfist wrote:Mr Epeen wrote:Demonfist wrote: There's a slight difference between deciding you want to party all weekend and physically being unable to login. Thanks for not realizing that.
Really? Tell me how CCP would know you have a broken computer and are not just a lame duck that can't bear to go without a skill queue for a couple of days? Thinking it through before you post. Try it. Mr Epeen Really as a subscription based service that we pay for, there shouldn't be a need to tell them anything, they should have a tool available in account settings to put my account on hold myself. Lacking that, they should do so simply because I've told them via support ticket that it is an issue beyond my control and if that isn't enough I've also posted a video of what the laptop was doing when it started for a friend that is a technician to get advice on what to do next.
Whole bunch of entitlement there.
CCP doesn't owe you anything, they never told you when you signed up for the accounts "hey, if something beyond your control happens, lets us know and we'll hold things up for you".
If people could just go to account services and put their account on hold, I know what I'd be doing every night when I log off. Even if you could only do it once per month or once per year, people would do it just to save the game time. You seem to emotionally involved to understand why what you are saying is a crappy idea.
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Kestrix
Jovian Labs Jovian Enterprises
138
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Posted - 2014.08.08 18:17:00 -
[24] - Quote
Well if it was me I'd of just gone out and bought a new hard drive and would of been back playing eve that same day... why did you send the whole PC off to be repaired? |
Bel Tika
Sebiestor Tribe Minmatar Republic
245
|
Posted - 2014.08.08 18:20:00 -
[25] - Quote
time you spent in the thread OP you coulda been out bought new HD installed windows n eve an been back playing.
Maybe im extremly lucky but even if i never had -ú30 for a cheap make do, i could phone around the friends and get something that would do till i had the money in the time u spent inhere
edit: damn kestrel ya post stealing jumped up monkey :P |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 18:20:00 -
[26] - Quote
Jenn aSide wrote:Demonfist wrote:Mr Epeen wrote:Demonfist wrote: There's a slight difference between deciding you want to party all weekend and physically being unable to login. Thanks for not realizing that.
Really? Tell me how CCP would know you have a broken computer and are not just a lame duck that can't bear to go without a skill queue for a couple of days? Thinking it through before you post. Try it. Mr Epeen Really as a subscription based service that we pay for, there shouldn't be a need to tell them anything, they should have a tool available in account settings to put my account on hold myself. Lacking that, they should do so simply because I've told them via support ticket that it is an issue beyond my control and if that isn't enough I've also posted a video of what the laptop was doing when it started for a friend that is a technician to get advice on what to do next. Whole bunch of entitlement there. CCP doesn't owe you anything, they never told you when you signed up for the accounts "hey, if something beyond your control happens, lets us know and we'll hold things up for you". If people could just go to account services and put their account on hold, I know what I'd be doing every night when I log off. Even if you could only do it once per month or once per year, people would do it just to save the game time. You seem to emotionally involved to understand why what you are saying is a crappy idea. Why shouldn't I be entitled to manage a service I pay for? Sure CCP has no obligation to help me one time under circumstances beyond my control. Just as I'm under no obligation to keep paying them anymore if they refuse to give good customer service to a paying customer. They can be sure I'll complain loudly and proudly if they fail to give good customer support too. People deserve to know what kind of business they're getting involved with. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Qalix
Four Pillars Brothers of Tangra
297
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Posted - 2014.08.08 18:25:00 -
[27] - Quote
Hulu has subscriptions that you can put on hold. Probably because people were unsubbing so often and they needed to stabilize their numbers. Something for CCP to think about.
This discussion doesn't have to be about petitions for help. It can be about possibilities for the future.
Cue the guy who will tell us all how putting subs on hold is like, totally dumbing down the game. |
Jenn aSide
Smokin Aces.
7556
|
Posted - 2014.08.08 18:26:00 -
[28] - Quote
Demonfist wrote: Why shouldn't I be entitled to manage a service I pay for? Sure CCP has no obligation to help me one time under circumstances beyond my control. Just as I'm under no obligation to keep paying them anymore if they refuse to give good customer service to a paying customer. They can be sure I'll complain loudly and proudly if they fail to give good customer support too. People deserve to know what kind of business they're getting involved with.
We already know what kind of business we are getting involved with: a video game company.
You give them money for access to EVE online, you have that and that's it. You have no reason to expect anything else.
I lol every time someone tries to hold the 'paying customer' thing over some company's head. Paying customer don't make you a God, it makes you someone who can stop paying if you don't like the service. |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 18:28:00 -
[29] - Quote
Qalix wrote:Hulu has subscriptions that you can put on hold. Probably because people were unsubbing so often and they needed to stabilize their numbers. Something for CCP to think about.
This discussion doesn't have to be about petitions for help. It can be about possibilities for the future.
Cue the guy who will tell us all how putting subs on hold is like, totally dumbing down the game. Or a phone/web tool for management of training queues would also work. To be honest I'm surprised they don't already have that. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
Demonfist
Inner Ring Enterprises
3
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Posted - 2014.08.08 18:34:00 -
[30] - Quote
Jenn aSide wrote:Demonfist wrote: Why shouldn't I be entitled to manage a service I pay for? Sure CCP has no obligation to help me one time under circumstances beyond my control. Just as I'm under no obligation to keep paying them anymore if they refuse to give good customer service to a paying customer. They can be sure I'll complain loudly and proudly if they fail to give good customer support too. People deserve to know what kind of business they're getting involved with.
We already know what kind of business we are getting involved with: a video game company. You give them money for access to EVE online, you have that and that's it. You have no reason to expect anything else. I lol every time someone tries to hold the 'paying customer' thing over some company's head. Paying customer don't make you a God, it makes you someone who can stop paying if you don't like the service. You've never owned a business before, have you? If you had you'd know the fastest way to go out of business is being a **** to your clients. Awesome self-quote in 3... 2... 1... Ok, GO!
"The only launchers i'm interested in having as part of +PV+P are the ones that fire ze missilez!" -- Demonfist |
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