Pages: 1 [2] 3 4 5 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 2 post(s) |
Dechtakar
|
Posted - 2006.07.30 01:20:00 -
[31]
Anyone manage to get a successful trade transaction yet?
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 01:21:00 -
[32]
Not me..
All i get is
"Hi there. Your previous petition is in our queue and we will be dealing with it as soon as possible. Please excuse the delay."
-------------- Richness: -------------- |
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 01:32:00 -
[33]
"I'm sorry, as I said we are only two on duty at the moment, and unfortunately do not have the time to look into this particular issue at the moment. Your petition will have to await its turn, so to speak."
even though petition was sent in 22 hours ago..
-------------- Richness: -------------- |
JoeT
Amarr
|
Posted - 2006.07.30 01:39:00 -
[34]
able to pay for my account (its not shut off and it was due this month), but i can't activate my freinds account :( --- Murder Murder, yes indeed, K-I-L-L-I-N-G
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 01:41:00 -
[35]
Errors are;
Paying for Exisiting/New Account Swapping Portrait Transferring Character
Not sure about EvE-Store?!?
-------------- Richness: -------------- |
Malkia
Northern Empire
|
Posted - 2006.07.30 02:34:00 -
[36]
God dammit this problem is driving me crazy!!! I damn well hope it's fixed before DT tommorow! ~Mal
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 02:35:00 -
[37]
Edited by: Portrait Swap on 30/07/2006 02:35:58 GM Huginn gave you an estimate, that estimate turned out to be inaccurate, and we are sorry for that. The fact remains that there is currently no one on duty that can look into this problem, and as such we cnnot offer you assistance right away. I cannot give you an accurate ETA on when we will be able to deal with this problem, only that we will do so as soon as possible.
They ignore me ALL ******* day then expect me to be happy and accept noone is online now. when they promised they'd contact me during the day. Complaining to keiron.
-------------- Richness: -------------- |
Malkia
Northern Empire
|
Posted - 2006.07.30 02:46:00 -
[38]
Good idea, complain to keiron :D I wanna transfer this char from my acct! ~Mal
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 02:49:00 -
[39]
Edited by: Portrait Swap on 30/07/2006 02:50:29 -
-------------- Richness: -------------- |
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 02:50:00 -
[40]
Edited by: Portrait Swap on 30/07/2006 02:52:46 Edited by: Portrait Swap on 30/07/2006 02:51:14 _______________________________ Key Green = me Yellow = GM _______________________________
Portrait Swap Sent - 7/30/2006 2:28:00 AM They say be paitent but i just get ignored and dont get a "we will look into it" i just get a "they'll be online soon" and noone contacts me.. and from i can see ANYONE else that is experiencing same problem.. So im not gonna be paitent i have to push to get answers so i will...
GM Nepthys Sent - 7/30/2006 2:40:00 AM You were told that the billing team and the senior GM's would be avaliable. That does not guarantee that they will have time to look at your case, as we have a very high workload currently. I am going to ask you to take this as our final answer, and wait until we can deal with your petition. Thank you.
Sent - 7/30/2006 2:42:00 AM Sorry can you give me the e-mail address to which i can contact your C/O as this is unacceptable this issue is effecting payment/character/account activation for a large amount of british users and i was paitent all day and recieved nothing.. not even a "we'll look into" it. Please provide this address and escalate this petition. Thankyou.
-------------- Richness: -------------- |
|
Malkia
Northern Empire
|
Posted - 2006.07.30 02:56:00 -
[41]
I think i'll petition ccp as well on this issue. If they don't see the problem by now they will... oh they will ;) ~Mal
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 03:16:00 -
[42]
Its unacceptable tbh
-------------- Richness: -------------- |
Malkia
Northern Empire
|
Posted - 2006.07.30 03:56:00 -
[43]
It's a problem that probably shouldn't of happened at all. I have yet to recieve a reply to my petition. Hopefully the problem is solved tommorow at the very least. This is just crazy. ~Mal
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 03:57:00 -
[44]
Nope if it's a bank problem they won't fix it till Monday about 1pm which is why billing would be ignoring us/
-------------- Richness: -------------- |
Evil Wumpus
|
Posted - 2006.07.30 04:00:00 -
[45]
I talked to Visa AND my card issuer earlier this afternoon and they said that they are not having any problems on their end. They flat out said it was on CCPs end that the problem was happening.
I sure as hell hope we get the lost training time returned to us
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 04:02:00 -
[46]
Thats ****ty.. i got people waiting for 2 chars now i cant give them.
-------------- Richness: -------------- |
Gstomp19
|
Posted - 2006.07.30 04:38:00 -
[47]
This is the only problem with online support. is there phone numbers you can call? Not that i know of. Its so easy for them to type that out and they get away with it because im sure they have the copy and paste handy and they dont actually have to verbally deal with anyone.
Its a "persistant universe" so why arent they fully staffed 24...23 hours a day, seeing everyone plays it from all time zones and they shouldnt be able to focus out other paying subscribers due to its night time there. I dunno just my opinion on business and support... i know its been like this for a while now, so why no staff capable of handling somthing right now? Plenty of notice i think!
|
Jinx Barker
Gallente Federal Bank
|
Posted - 2006.07.30 04:38:00 -
[48]
Maybe not related... but. Is everyone who is having a problem is trying to use VISA card?
I have a VISA card and was out shopping this afternoon, my current limit is 15k, with available credit of 14,900 - and my transactions in regular shops were taking exorbidant amount of time to complete, I usually dont stay longer than 5 second after swiping my card to getting authorisation. It was taking me close to 1 minute every time to get the authorisation.
I called my card people, and they said that they are having communication problems with Equifax (basically a corporation that keeps track of your immidiate credit spending, before the data is transfered to a particular bank credit card department. They are also credit reporting agency).
So, the problem could also be with VISA systems.
|
Gstomp19
|
Posted - 2006.07.30 04:40:00 -
[49]
Originally by: Jinx Barker Maybe not related... but. Is everyone who is having a problem is trying to use VISA card?
I have a VISA card and was out shopping this afternoon, my current limit is 15k, with available credit of 14,900 - and my transactions in regular shops were taking exorbidant amount of time to complete, I usually dont stay longer than 5 second after swiping my card to getting authorisation. It was taking me close to 1 minute every time to get the authorisation.
I called my card people, and they said that they are having communication problems with Equifax (basically a corporation that keeps track of your immidiate credit spending, before the data is transfered to a particular bank credit card department. They are also credit reporting agency).
So, the problem could also be with VISA systems.
We use visa at my work and didnt have any problems today in the states (wisconsin to be exact)
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 04:41:00 -
[50]
Ive had the problem for 27 hours now...issue must of been around longer...
neither of my 2 visa's are working but neither is my friends mastercard.
-------------- Richness: -------------- |
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 04:45:00 -
[51]
and i petitioned 26hours ago :)
-------------- Richness: -------------- |
Gstomp19
|
Posted - 2006.07.30 04:56:00 -
[52]
Edited by: Gstomp19 on 30/07/2006 04:59:18 GM's cant be that busy. My friend just ejected a bunch of shuttles by a gate and a gm told him if he doesnt clean them up he'll get banned lol.
-000 > <br>2006.07.30 04:38<br>You have been reported for creating lag in a star system. That is against our rules and will not be <br>tolerated. Cease all such activity or risk further repercussions.
they caught onto him within 5 minutes.. amazing ;)
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 05:01:00 -
[53]
in-game gms aren't billing gm's appearntly .. funny considering this involves CCP profit.. the ingame shuttles doesnt directly.
-------------- Richness: -------------- |
Drake Brimstone
|
Posted - 2006.07.30 05:20:00 -
[54]
Anyone know if this is a CCP problem or a VISA problem? |
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 05:24:00 -
[55]
I know someone which a mastercard issue.
-------------- Richness: -------------- |
Jackoneill
|
Posted - 2006.07.30 05:38:00 -
[56]
Edited by: Jackoneill on 30/07/2006 05:38:47 Edited by: Jackoneill on 30/07/2006 05:38:15 I had a similar problem just the other day with my Mastercard however i believe it was an issue with the expiry on the card having come up and a new expiry date being needed.... I simply reentered all my info using my new card and it worked fine.
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 05:41:00 -
[57]
On my Visa's (from UK)
One expires in 2days... One expires in 22months..
Neither work.
(Two dif banks + both have cash)
-------------- Richness: -------------- |
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 06:34:00 -
[58]
half my posts deleted due to posting gm convos.. 2 edited, 3 or so deleted :|
-------------- Richness: -------------- |
CrackedJaw
|
Posted - 2006.07.30 07:24:00 -
[59]
Maybe they dont need our money :) Maybe their site have being hacked and someone got all our credit card details....lol, just kidding.
|
Portrait Swap
Deep Core Mining Inc.
|
Posted - 2006.07.30 07:26:00 -
[60]
lol =) would be well yfunny
"We're out of business, PS and other people found this out.. we're sorry..." bla de bla :D
-------------- Richness: -------------- |
|
|
|
|
Pages: 1 [2] 3 4 5 :: one page |
First page | Previous page | Next page | Last page |