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Thread Statistics | Show CCP posts - 15 post(s) |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.09 15:49:00 -
[1] - Quote
Can you give me the log? EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.09 15:49:25 -
[2] - Quote
Can you give me the log? |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.11 10:34:00 -
[3] - Quote
Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.11 10:34:00 -
[4] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.11 10:34:53 -
[5] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.15 17:19:00 -
[6] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. http://pastebin.com/FrNJeEXq This looks like it's some issues downloading a patch; can you clear the cache in the launcher and try again? EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.15 17:19:03 -
[7] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. http://pastebin.com/FrNJeEXq This looks like it's some issues downloading a patch; can you clear the cache in the launcher and try again? |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.16 16:30:00 -
[8] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I'm going to throw some debugging into this to see if I can work out what's happening. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.16 16:30:43 -
[9] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I'm going to throw some debugging into this to see if I can work out what's happening. |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.17 14:07:00 -
[10] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I've been trying to work out what's happening from the log you posted, and the best guess I can come up with is that you're ending up half updating the launcher. I say this because in the stack trace you provided, the EVE Launcher thinks it's updated (at least partially) which is why the title bar reads "EVE Online Launcher v.2.1.824814" but the operating directory is D:\EVE\launcher\appdata\EVE_Online_Launcher-2.1.655130.win32\launcher.exe ie: the old directory.
Now I don't really understand how this could happen, but I'm going to add in some logging, so that if it happens again, I might get more enlightening log information. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.17 14:07:04 -
[11] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I've been trying to work out what's happening from the log you posted, and the best guess I can come up with is that you're ending up half updating the launcher. I say this because in the stack trace you provided, the EVE Launcher thinks it's updated (at least partially) which is why the title bar reads "EVE Online Launcher v.2.1.824814" but the operating directory is D:\EVE\launcher\appdata\EVE_Online_Launcher-2.1.655130.win32\launcher.exe ie: the old directory.
Now I don't really understand how this could happen, but I'm going to add in some logging, so that if it happens again, I might get more enlightening log information. |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.17 16:24:00 -
[12] - Quote
What shortcut are you using to start the EVE Launcher. As for the installer, check your available disk space perhaps, or clear out any install in that folder already; I don't think it likes to install on an old install. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.17 16:24:10 -
[13] - Quote
What shortcut are you using to start the EVE Launcher. As for the installer, check your available disk space perhaps, or clear out any install in that folder already; I don't think it likes to install on an old install. |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.22 10:41:00 -
[14] - Quote
Krios42 wrote:I have in the past also had this problem with updating the test server client. I've fiddled around with all sorts of fixes but nothing seems to work.
It just seems to eventually work after enough attempts. I mailed you a pastebin of the error that I have had in the past. The error I see in the log you sent me, is a HTTP timeout exception, which means that the connection to the content delivery network times out when attempting to download data. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.22 10:41:59 -
[15] - Quote
Krios42 wrote:I have in the past also had this problem with updating the test server client. I've fiddled around with all sorts of fixes but nothing seems to work.
It just seems to eventually work after enough attempts. I mailed you a pastebin of the error that I have had in the past. The error I see in the log you sent me, is a HTTP timeout exception, which means that the connection to the content delivery network times out when attempting to download data. |
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