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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Airtrooper Appleby
Black Horizon Industries
2
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Posted - 2014.10.01 18:21:00 -
[1] - Quote
Does anyone know a direct way of getting in touch with eve support?
2 days ago i got a plex off the jita market.. used it and got a error code saying to contact support... got no game time and the plex vanished...
i put in a ticket over 2 days ago for this and im still waiting for any help.. my account will run out of game time in a few hours (which is why i got the plex) and after 2 tickets, about 60 hours waiting and a email i cant get a response from support at all...
anyone got any ideas? |
Doc Fury
Furious Enterprises
6592
|
Posted - 2014.10.01 18:23:00 -
[2] - Quote
Airtrooper Appleby wrote:
anyone got any ideas?
Wait until they answer your ticket. 2 days ain't nuthin' young Padawan.
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'. |
Airtrooper Appleby
Black Horizon Industries
2
|
Posted - 2014.10.01 18:24:00 -
[3] - Quote
i would say it is when its a account issue and its going to put me off line waiting for them lol |
Doc Fury
Furious Enterprises
6592
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Posted - 2014.10.01 18:29:00 -
[4] - Quote
Airtrooper Appleby wrote:i would say it is when its a account issue and its going to put me off line waiting for them lol
Posting in GD for stuff like this is like playing a scratch lottery ticket.
Your odds of getting a response from a GM or anyone with any ability to do anything about your problem, and scratching a big winning ticket are approximately the same. The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'. |
Doc Fury
Furious Enterprises
6592
|
Posted - 2014.10.01 18:30:00 -
[5] - Quote
doh! forums The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'. |
Airtrooper Appleby
Black Horizon Industries
2
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Posted - 2014.10.01 18:33:00 -
[6] - Quote
yeah i guess... dont stop me getting massively frustrated at the support though lol |
Eldwinn
SomeWhat SophiSticateD Shadow Cartel
25
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Posted - 2014.10.01 18:39:00 -
[7] - Quote
Airtrooper Appleby wrote:yeah i guess... dont stop me getting massively frustrated at the support though lol
Sounds like you are on your way to being a bitter vet. |
Vyl Vit
827
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Posted - 2014.10.01 18:55:00 -
[8] - Quote
"Every man thinks that his burden is the heaviest." -Bob Marley- Anyone with any sense has already left town. |
Caviar Liberta
Moira. Villore Accords
701
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Posted - 2014.10.01 19:36:00 -
[9] - Quote
Sending an e-mail [email protected] with the appropriate information may or may not help. |
Solecist Project
I'm So Meta Even This Acronym
10250
|
Posted - 2014.10.01 19:51:00 -
[10] - Quote
You can access petitions even when not subbed ... ... and will receive replies to your mails too.
Remember to mention potentially lost SP, in case you really lose skilling time. I am Sol. I cook my bacon naked, you sissies. Check out the newest and sexiest in New Eden Fashion! https://forums.eveonline.com/default.aspx?g=posts&t=374461&find=unread |
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Derrick Miles
EVENumbers
8332
|
Posted - 2014.10.02 01:20:00 -
[11] - Quote
I had a support ticket go for 44 days before it was closed without actually answering my question. So I would say that 2 days could be just the beginning with the poor customer service CCP has. |
Mr Epeen
It's All About Me
6168
|
Posted - 2014.10.02 01:24:00 -
[12] - Quote
Vyl Vit wrote:"Every man thinks that his burden is the heaviest." -Bob Marley-
Trust me when I tell you that being the level headed voice of reason in this madhouse is a truly heavy burden.
Mr Epeen
There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass! |
Solecist Project
I'm So Meta Even This Acronym
10260
|
Posted - 2014.10.02 01:31:00 -
[13] - Quote
Mr Epeen wrote:Vyl Vit wrote:"Every man thinks that his burden is the heaviest." -Bob Marley- Trust me when I tell you that being the level headed voice of reason in this madhouse is a truly heavy burden. Mr Epeen I agree.
I am Sol. I cook my bacon naked, you sissies. Check out the newest and sexiest in New Eden Fashion! https://forums.eveonline.com/default.aspx?g=posts&t=374461&find=unread |
Neckbeard Nolyfe
Federal Navy Academy Gallente Federation
19
|
Posted - 2014.10.02 10:46:00 -
[14] - Quote
Airtrooper Appleby wrote:Does anyone know a direct way of getting in touch with eve support?
2 days ago i got a plex off the jita market.. used it and got a error code saying to contact support... got no game time and the plex vanished...
i put in a ticket over 2 days ago for this and im still waiting for any help.. my account will run out of game time in a few hours (which is why i got the plex) and after 2 tickets, about 60 hours waiting and a email i cant get a response from support at all...
anyone got any ideas?
Same happened to multiple people, no support tickets have been answered yet.
~lvl 60 paladin~ |
BrundleMeth
Caldari Provisions Caldari State
227
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Posted - 2014.10.02 11:57:00 -
[15] - Quote
Vyl Vit wrote:"Every man thinks that his burden is the heaviest." -Bob Marley-
"Every man thinks that his wifes rear end is the heaviest."
Fixed... |
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ISD Ezwal
ISD Community Communications Liaisons
2419
|
Posted - 2014.10.02 14:53:00 -
[16] - Quote
Submitting a support ticket is really the only way. Submitting two or more in a short amount of time does not help btw.
Thread locked a discussing support tickets is not allowed on the forum. ISD Ezwal Vice Admiral Community Communication Liaisons (CCLs) Interstellar Services Department |
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