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Thread Statistics | Show CCP posts - 0 post(s) |
William Ruben
GoonWaffe Goonswarm Federation
122
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Posted - 2015.02.10 05:59:57 -
[1] - Quote
I can click the launcher, it thinks it launches the game, exe.exe or whatever is listed as CCP in my task manager is running, fan on either my vid card or CPU revs high, but no game. I tried the recommended Steam cache purge but no go.
Reading through issues here, I was running Forsaken Hubs last night, with Guristas missiles, but no asteroids IIRC. IDK, I wanted to run another quickly before bed but no love. |
William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.10 15:10:23 -
[2] - Quote
Still an issue. I downloaded and installed the game again even. The launcher launches the exe, which has to be shut off in Task Manager but the game itself never becomes live. I do not even get an icon for it in the system tray.
It played fine Sunday night, and yesterday this. Windows 7 64 bit, new i5 system. |
William Ruben
GoonWaffe Goonswarm Federation
122
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Posted - 2015.02.10 15:27:00 -
[3] - Quote
Have also found the launcher logs and analytics log but am not sure whether these should be posted publically |
Darkblad
Hilf Dir selbst in EVE
696
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Posted - 2015.02.10 15:30:36 -
[4] - Quote
Close all CCP Tasks, especially exefile.exe, which is the actual client. Thenrename the settings folder for your client installation, found within %LOCALAPPDATA%\CCP\EVE\ (enter this into the field of the Run command opened bei WIN-R) and see if that helps.
Temporarily switching your client to DX9 instead of DX11 might also be worth a try.
EVE Infolinks GÇó Mining Handbuch GÇó Colortags/Timer
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William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.10 15:34:50 -
[5] - Quote
Thanks.
Actually just discovered something interesting. manually launching the exefile.exe from the version I downloaded from a dev last night (installed to c:/program files x86/ccp/ ) worked just fine. HOWEVER, launching the same exefile.exe from my Steam install (installed to c:/program files/steam/steamapps/common/eveonline...) gets this issue. Looking closer and it appears the exe has not been updated since January 17th. So the problem is with how the Steam install is, or in this case appears is not, updating. |
William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.10 17:57:43 -
[6] - Quote
Interesting followup: I have a second computer that I had just installed EVE on via STEAM yesterday but had never launched. I just did so now. It updated the launcher to 859550 and then hung for a long while before applying 861477 but eventually did. Clicked launch and...it popped up a command line dialogue box. Then it launched EVE fine.
Not sure why the install at home is pooched. The repair tool found nothing wrong. |
William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.11 04:04:00 -
[7] - Quote
Version at home still not working. I noticed the Steam launcher is still version 859550 so IDK maybe I'll try uninstalling/reinstalling because whats another 7 gig download? |
William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.11 04:55:10 -
[8] - Quote
Drumroll......and nothing! Welp.
So my options are now: 1) uninstall EVE, delete Steam, reinstall all, hope some magic has fixed whatever is going on 2) find some nice person at CCP who will read this and help my fix the issue (since I cannot file a bug report) or move this account off Steam 3) Unstall EVE, go play Peggle Unleashed
Please post here with your votes |
William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.11 05:09:25 -
[9] - Quote
Vote: continue to play chicken with your BW cap wins. Downloading EVE for the third time in 24 hours after deleting Steam. |
William Ruben
GoonWaffe Goonswarm Federation
122
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Posted - 2015.02.11 16:16:25 -
[10] - Quote
Meanwhile Peggle is much better than I expected |
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William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.11 22:37:55 -
[11] - Quote
Just for giggles, here is the dump log of the exception. Lets see if the collective knowledge of forums eveonline com can complete this ticket.
Had to hack the output to keep the forum from thinking I was embedding HTML. Please let me know if I left my credit card information in place.
494 2015.02.11 06:23:57:758 EXCEPTION #1 logged at 02/10/2015 23:23:57 Unhandled exception in [TaskletExt object at 8cb38d0, abps=1001, ctxt='Tick::Sleep'] 495 2015.02.11 06:23:57:758 Caught at: 496 2015.02.11 06:23:57:758 bluepy\__init__.py(49) CallWrapper 497 2015.02.11 06:23:57:758 Thrown at: 498 2015.02.11 06:23:57:758 bluepy\__init__.py(36) CallWrapper 499 2015.02.11 06:23:57:758 carbon/common/lib\autoexec_client_core.py(158) Startup 500 2015.02.11 06:23:57:758 carbon/common/script/sys\serviceManager.py(92) Run 501 2015.02.11 06:23:57:758 carbon/common/script/sys\serviceManager.py(315) StartService 502 2015.02.11 06:23:57:758 carbon/common/script/sys\serviceManager.py(472) CreateServiceInstance 503 2015.02.11 06:23:57:758 eve/client/script/ui/services\evePhotosvc.py(177) __init__ 504 2015.02.11 06:23:57:758 eve/client/script/ui/services\evePhotosvc.py(494) CheckDates 505 2015.02.11 06:23:57:758 age = 273685L 506 2015.02.11 06:23:57:758 each = u'1306534331380229736.jpeg' 507 2015.02.11 06:23:57:758 fileName = u'index.dat' 508 2015.02.11 06:23:57:758 lastRead = 1423362152L 509 2015.02.11 06:23:57:758 now = 1423635837L 510 2015.02.11 06:23:57:758 path = u'[xxx]/AppData/Local/CCP/EVE/c_program_files_(x86)_steam_steamapps_common_eve_online_tranquility/cache/Browser/Img' 511 2015.02.11 06:23:57:758 rem = [u'1306534331380229736.jpeg', u'1306534836831073446.jpeg', u'1306541479939955496.jpeg', u'130654219623259288441.jpeg', u'130654241147641988572.jpeg'] 512 2015.02.11 06:23:57:758 self = [eve.client.script.ui.services.evePhotosvc.EvePhoto instance at 0x14E243A0] 513 2015.02.11 06:23:57:758 WindowsError: [Error 5] Access is denied: u'[xxx]/AppData/Local/CCP/EVE/c_program_files_(x86)_steam_steamapps_common_eve_online_tranquility/cache/Browser/Img/1306534331380229736.jpeg' 514 2015.02.11 06:23:57:758 Thread Locals: session was [Session: (sid:3223996661181232754, mutating:0, contextOnly:False, corprole:0x0, languageID:EN, role:0x4000000000000000L, sessionType:5, rolesAtAll:0x0, rolesAtHQ:0x0, rolesAtBase:0x0, rolesAtOther:0x0)] 515 2015.02.11 06:23:57:758 Stackhash:-1231379494 516 2015.02.11 06:23:57:758 EXCEPTION END 517 2015.02.11 06:23:57:758 An exception has occurred. It has been logged in the log server as exception #1
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William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.12 03:16:05 -
[12] - Quote
Huh. On a lark I manually purged the image cache, and now am able to log on. None of the images looked malicious, neither antivirus nor malware scanners found anything wrong, yet Windows got a real hate on for something in there. |
William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.12 03:47:00 -
[13] - Quote
Farewell fine thread, we hardly knew you |
Agent Known
Night Theifs DamnedNation
23
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Posted - 2015.02.13 19:13:58 -
[14] - Quote
William Ruben wrote:Huh. On a lark I manually purged the image cache, and now am able to log on. None of the images looked malicious, neither antivirus nor malware scanners found anything wrong, yet Windows got a real hate on for something in there.
For future reference, it seemed to be a permissions issue:
Quote:WindowsError: [Error 5] Access is denied: u'[xxx]/AppData/Local/CCP/EVE/c_program_files_(x86)_steam_steamapps_common_eve_online_tranquility/cache/Browser/Img/1306534331380229736.jpeg'
Clearing the image cache deletes those folders and the new ones would have the appropriate permissions. I'm not sure what would cause that to happen (running Steam as admin, maybe?), but clearing it is indeed the quickest fix. |
William Ruben
GoonWaffe Goonswarm Federation
122
|
Posted - 2015.02.13 20:49:55 -
[15] - Quote
Thanks. Yeah I have no idea how that might have happened either. I never tried running Steam as admin; only tried running the launcher or exe as admin after the issue cropped up. Glad I was able to naively get to the correct answer (I still have not had a response to my ticket submission)
Its a month old system and I have not mucked around with it at all. |
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