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Thread Statistics | Show CCP posts - 7 post(s) |
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CCP Sledgehammer
C C P C C P Alliance
385
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Posted - 2015.04.10 22:41:55 -
[1] - Quote
Greetings, Macsuleers!
We have just deployed the latest version of Cider to Singularity and are eager to get your feedback!
We have, along with our partners, identified that Anti Aliasing on certain hardware was causing severe stability issues and peculiar graphical defects. To mitigate this, we have made the decision to temporarily disable Anti Aliasing on Mac clients until a satisfactory fix has been found.
Issues you can expect to be fixed:
- Unplugging/turning off USB/Bluetooth devices no longer freezes the client.
- Text with CR format line endings correctly pastes into the client.
- Settings menu becomes locked out after taking a screenshot until window is refocused.
- Apples App nap feature causes client crashes and freezes in certain circumstances.
- Low quality characters have grey sclera in the Character Creator.
Known old and new issues:
- Client may freeze when resizing 3D Preview windows****
- Player characters may sometimes appear as a black silhouettes or have white eyes in Character Customisation and Captain's Quarters.
- EVE disables screensaver active corners until a OS relog occurs - Known OS X issue in Mavericks and above
**** Although not 100% fixed, the incidence has been largely reduced.
Looking forwards to seeing your feedback,
Best regards,
CCP Sledgehammer.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Hoeveer Parmala
Lego Legion Labs
7
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Posted - 2015.04.11 03:35:13 -
[2] - Quote
Well, the fact that I can actually undock my ship without having the game lock-up and ask me if I want a crash report created like is happening with my EVE client on Tranquility since this afternoon is a good sign.
Hopefully the Cider update can be fast-pathed to the current production version.
Agile anyone? |
Vincent Athena
V.I.C.E.
3289
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Posted - 2015.04.11 14:29:22 -
[3] - Quote
It patched OK, and seemed that basic flying around worked. I tested if the fps had improved, so I turned on asteroid effects and went to a belt. Nope, the FPS still drops to less than 2. I decided to try it with multi-threaded open GL on. Normally, this is a bad idea as it causes lockups. I figured the client required a restart test with the graphics change, so I did. It did not restart. The client got stuck downloading bulk data at 90. I quit the client (a normal command-Q did it) and tried again. The launcher displayed a white window, then Firefox opened. In its address window some words appeared. I don't remember exactly but it was sort of like: "Something en steam token" . I have no idea what that was. I have never used Steam. I tried a couple more times, with exactly the same results. Figuring something major had been glitched in my system, I restarted the computer. Then eve worked. More testing to come.
Know a Frozen fan? Check this out
Frozen fanfiction
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Arthur Aihaken
Jormungand Corporation
4345
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Posted - 2015.04.11 15:46:34 -
[4] - Quote
CCP Sledgehammer wrote:Greetings, Macsuleers! We have just deployed the latest version of Cider to Singularity and are eager to get your feedback! I performed a clean client install, launcher and patch update - went flawlessly. EVE ran without a hitch and I didn't notice any significant changes from the current Scylla client (stability issues have generally been all over the place and will be hard to pin down to any specific action). Frame rate (with OpenGL inactive) as consistent with Scylla also (around 60 fps). I was really hoping for a "High" shader setting with this update, but alas - no joy in toyland...
I am currently away, traveling through time and will be returning last week.
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Syrinie
Gladiators of Rage RAZOR Alliance
0
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Posted - 2015.04.13 00:34:06 -
[5] - Quote
Issues multiboxing on the same account.
The situation:
When creating multiple instances of the client on the same machine, only the most recent instance will accept keyboard events (typing). Versions created before will ignore keyboard events.
Mouse events, however, work fine for all concurrent instances.
This bug has been replicated with/without multiple spaces/desktops and with/without multiple launcher instances.
GÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇô
System:
Mac OSX 10.10.2 Macbook Pro
GÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇôGÇô
So, using multiple clients on one computer is pretty cool! Please look at this before you move the build to TQ. |
Tiberius StarGazer
Thrall Nation Brave Collective
457
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Posted - 2015.04.14 13:25:08 -
[6] - Quote
I cant get onto SiSi with my mac client because I'm dumb and can't get the terminal bit to work properly.
Can anyone confirm when running more than one client that they don't all crash when one is closed? |
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CCP Sledgehammer
C C P C C P Alliance
389
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Posted - 2015.04.14 13:26:53 -
[7] - Quote
Tiberius StarGazer wrote:I cant get onto SiSi with my mac client because I'm dumb and can't get the terminal bit to work properly.
Can anyone confirm when running more than one client that they don't all crash when one is closed?
If you use clonemaker that will not be an issue. As for getting on to Sisi, could you paste your terminal command in here and let me know where your Sisi install is located?
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Rufelza
Widowmakers
4
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Posted - 2015.04.15 08:24:20 -
[8] - Quote
Just like to say thanks for all the hard work put into this update. It was a real shame the Apple went and did a update not long after your previous pass on the Mac client and Cider.
I am personally so very happy about you fixing the USB bug and will be glad with the return to stability on the Mac client.
I pray to Bob that one day we will have a native Mac client until then keep up the good work! |
Lenie Ernaga
Haven Development Innovations Dramatic Exit.
0
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Posted - 2015.04.16 21:53:48 -
[9] - Quote
As of today, my launcher is a "white screen" as though a web page isn't rendering properly...
Thoughts?? |
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CCP Sledgehammer
C C P C C P Alliance
404
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Posted - 2015.04.17 00:11:55 -
[10] - Quote
Lenie Ernaga wrote:As of today, my launcher is a "white screen" as though a web page isn't rendering properly...
Thoughts??
Hi Lenie,
Are you able to provide what launcher version you are using right now? The version is shown in the title bar of the launcher window.
Is the launcher still functional? Can you log in?
Any more information you can provide will help us out a lot.
Best,
Sledge.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Lenie Ernaga
Haven Development Innovations Dramatic Exit.
0
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Posted - 2015.04.17 02:05:57 -
[11] - Quote
Launcher v 2.2.876350
Additional notes: the launcher won't "close" I have to "force kill" it. |
Vincent Athena
V.I.C.E.
3306
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Posted - 2015.04.17 13:34:53 -
[12] - Quote
I had that happen once. Rebooting the computer fixed it
Know a Frozen fan? Check this out
Frozen fanfiction
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Vincent Athena
V.I.C.E.
3306
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Posted - 2015.04.17 15:57:29 -
[13] - Quote
Tiberius StarGazer wrote:I cant get onto SiSi with my mac client because I'm dumb and can't get the terminal bit to work properly.
Can anyone confirm when running more than one client that they don't all crash when one is closed? It worked properly for me. I run the clients in windows, and used the clonemaker.
Know a Frozen fan? Check this out
Frozen fanfiction
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Amarisen Gream
The ArK's Hammer ArK Alliance
70
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Posted - 2015.04.17 16:29:53 -
[14] - Quote
Vincent Athena wrote:Tiberius StarGazer wrote:I cant get onto SiSi with my mac client because I'm dumb and can't get the terminal bit to work properly.
Can anyone confirm when running more than one client that they don't all crash when one is closed? It worked properly for me. I run the clients in windows, and used the clonemaker.
if you just "Duplicate" your EVE Program and rename it, that works too. only takes like 500mb if that do to the shared cache
xoxo
Amarisen Gream
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Amarisen Gream
The ArK's Hammer ArK Alliance
70
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Posted - 2015.04.17 16:57:32 -
[15] - Quote
From my little test in Thera - - - at the ore belt
Max settings - 15-25 FPS Performance settings - 45-60 FPS. Performance with all the extras ticked - 45-55 FPS
Beyond that, nothing seems to different from current TQ build.
Model Name:iMac Model Identifier:iMac13,1 Processor Name:Intel Core i5 Processor Speed:2.7 GHz Number of Processors:1 Total Number of Cores:4 L2 Cache (per Core):256 KB L3 Cache:6 MB Memory:8 GB Boot ROM Version:IM131.010A.B05 SMC Version (system):2.9f5
GPU Chipset Model:NVIDIA GeForce GT 640M Type:GPU Bus:PCIe PCIe Lane Width:x16 VRAM (Total):512 MB Vendor:NVIDIA (0x10de) Device ID:0x0fd8 Revision ID:0x00a2 ROM Revision:3707
xoxo
Amarisen Gream
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Arthur Aihaken
Jormungand Corporation
4353
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Posted - 2015.04.19 19:23:10 -
[16] - Quote
iMac Retina 5k (Late 2014) OS X Yosemite 10.10.3 4 GHz Intel Core i7, AMD Radeon R9 M295X 4GB 16GB RAM, 250GB Flash Drive .....
1. On first launching SiSi, the launcher appears in "Offline Mode" (Tranquility server: Status unknown). 2. Launching the launcher a second time brings up a completely blank (white) launcher window. The only thing that displays is the header: "EVE Online Launcher v.2.2.871709". 3. The third time is apparently the charm, as the launcher finally loads and begins downloading the EVE Launcher update (it should be noted that the server name, status, character and password fields as well as the "Launch" button are absent). Then the launcher quits (or crashes, couldn't tell). 4. Apparently the third time wasn't the charm, as the fourth launch attempt now alternates between "Downloading" and "Installing", without actually doing anything. 5. Now on launch attempt number five, and it's once again download the EVE Launcher Update - which once again terminates on the download bar reaching the end. This time, however - there appears to be a new folder (EVE Online-2.2.876350.macosx). 6. Launch number six, which finally seems to be working (Singularity server status, number of online pilots, pre-selected username and password field). The client patches were downloaded/applied, and "Client is Ready".
Nope, back to square one (Offline mode). Second launch attempt, I get the login screen - click launch but it quits. Tried a third time with the same results. Looks like either the Mac EVE SiSi client is pooched or it doesn't like OS X Yosemite 10.10.3. Looks like I better put an extended training schedule in since I won't be playing after the 28th.
I am currently away, traveling through time and will be returning last week.
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Dersen Lowery
Drinking in Station
1551
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Posted - 2015.04.19 21:35:30 -
[17] - Quote
I'm trying to get onto Singularity, and I'm caught in a bind: if I use Clonemaker, or your shortcut down into the app bundle, then I get a client that can't connect to Singularity because of an incompatible release. So I duplicated a client, cleared the cache, and tried to launch it with "open /Applications/Singularity.app --args "/server:singularity" (and a variant with an IP address) and that would present me a launcher connected to Tranquility.
Finally, I tried to set the command line arguments for the client in the launcher options. This results in a launcher connected to Tranquility firing up a client which fails to connect to Singularity because of an incompatible release.
I share Vincent's suspicion that this has something to do with OS X 10.10(.3), which I'm running.
27" iMac (late 2012) 2.9GHz Intel Core i5 NVIDIA GeForce GTX 660M 512MB 24GB RAM
Proud founder and member of the Belligerent Desirables.
I voted in CSM X!
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Arthur Aihaken
Jormungand Corporation
4353
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Posted - 2015.04.19 22:36:24 -
[18] - Quote
Dersen Lowery wrote:I'm trying to get onto Singularity, and I'm caught in a bind: if I use Clonemaker, or your shortcut down into the app bundle, then I get a client that can't connect to Singularity because of an incompatible release. So I duplicated a client, cleared the cache, and tried to launch it with "open /Applications/Singularity.app --args "/server:singularity" (and a variant with an IP address) and that would present me a launcher connected to Tranquility.
Finally, I tried to set the command line arguments for the client in the launcher options. This results in a launcher connected to Tranquility firing up a client which fails to connect to Singularity because of an incompatible release.
I share Vincent's suspicion that this has something to do with OS X 10.10(.3), which I'm running. I'm essentially having the same issues, which only started after my update to OS X 10.10.3 today. What are the realistic chances of Cider being updated to support the latest Mac OS X? Because I'm not going back...
I am currently away, traveling through time and will be returning last week.
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CCP Sledgehammer
C C P C C P Alliance
404
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Posted - 2015.04.20 10:10:03 -
[19] - Quote
Hey guys, sorry I haven't been active over the weekend, have been moving!
Can I ask if you updated the master client before running clones or using terminal commands?
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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CCP Sledgehammer
C C P C C P Alliance
404
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Posted - 2015.04.20 11:26:54 -
[20] - Quote
Dersen Lowery wrote:I'm trying to get onto Singularity, and I'm caught in a bind: if I use Clonemaker, or your shortcut down into the app bundle, then I get a client that can't connect to Singularity because of an incompatible release. So I duplicated a client, cleared the cache, and tried to launch it with "open /Applications/Singularity.app --args "/server:singularity" (and a variant with an IP address) and that would present me a launcher connected to Tranquility.
Finally, I tried to set the command line arguments for the client in the launcher options. This results in a launcher connected to Tranquility firing up a client which fails to connect to Singularity because of an incompatible release.
I share Vincent's suspicion that this has something to do with OS X 10.10(.3), which I'm running.
27" iMac (late 2012) 2.9GHz Intel Core i5 NVIDIA GeForce GTX 660M 512MB 24GB RAM
Hey Dersen,
Remove the quotation marks around /server:singularity and it should work fine. Just tested with your command line and it opens TQ for me, but removing the quotation marks gets Sisi's launcher up correctly.
Best,
Sledgehammer.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Arthur Aihaken
Jormungand Corporation
4357
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Posted - 2015.04.20 11:58:21 -
[21] - Quote
CCP Sledgehammer wrote:Can I ask if you updated the master client before running clones or using terminal commands? I'm just running a single, stand-alone client (this was a clean install after Scylla was released). I detailed the launch/update attempts using standard terminal commands. Ultimately, I was able to get my SiSi client patched to the latest version - but the launcher fails to initialize the EVE client.
SiSi Addendum: I re-launched the SiSi client this morning from the command line, ensuring that it was the only application running (SiSi has in the past conflicted with the regular Tranquility client, usually crashing one or failing to launch). There was a small patch and download waiting which went off without a hitch and subsequently launched the SiSi EVE Client on the first attempt. I repeated this twice to confirm that the previous launcher anomalies (Offline mode, blank white launcher window, etc.) seem to have been eliminated.
Graphics Addendum: There is a slighte improvement in raw FPS now that you can enable multithreaded OpenGL. I wasn't able to test this to the fullest potential as anti-aliasing is disabled and I'm limited to a medium shader setting with my particular graphics card. I can report that it consistently maintained a 60+ FPS rate with all available graphic settings set to maximum running at a windowed resolution of 2048x1152 (without OpenGL enabled this would frequently drop down by 1-2 FPS). The chosen environment was a dense asteroid field for maximum strain. I tested this all the way up to the maximum resolution of 5120x2880 (which makes reading or selecting anything on a Retina display quite challenging), and the frame rate dropped down to just below 40 FPS.
SKINs Addendum: Changing SKINs in space seems to be working a bit more smoothly (the brief lag and blink is gone), and this has zero impact on frame rate.
I am currently away, traveling through time and will be returning last week.
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Dersen Lowery
Drinking in Station
1551
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Posted - 2015.04.21 04:00:01 -
[22] - Quote
CCP Sledgehammer wrote:Hey Dersen,
Remove the quotation marks around /server:singularity and it should work fine. Just tested with your command line and it opens TQ for me, but removing the quotation marks gets Sisi's launcher up correctly.
That worked perfectly, thanks.
Proud founder and member of the Belligerent Desirables.
I voted in CSM X!
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Niko Zino
Center for Advanced Studies Gallente Federation
7
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Posted - 2015.04.21 18:05:14 -
[23] - Quote
So, after the mass test, the good and the not so good:
The good: - Performance has been significantly improved. I never went below 20fps, where I used to go to 5-6fps - Stability (when not using the multithreaded opengl, gotta check if it's actually the issue) is way better as well, provided there aren't to many things on grid - it *seems* the UI is much more responsive, as well
The not-so good (probably all related to the last item) - transition between spaces is HARD on the fps (60fps in warp -> 1 fps right after exiting warp/jump) then it goes up again - cider tries to access protected memory (bad) and fails to allocate at a certain point:
kernel[0]: GPU Access disallowed due to VM protection attribute. --- last message repeated 9 times --- cider[1644]: Critical failure: the LastResort font is unavailable. x 15 cider[1644]: cider(1644,0xdcd31000) malloc: *** mach_vm_map(size=1048576) failed (error code=3) *** error: can't allocate region *** set a breakpoint in malloc_error_break to debug x20, then crash
CAS, the NPC Corp that Does StuffGäó
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Arthur Aihaken
Jormungand Corporation
4358
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Posted - 2015.04.21 18:10:31 -
[24] - Quote
The mass test was fun! Quite a few graphical anomalies that appeared during the huge fleet battle:
GÇó When opening the fitting window ships started appearing semi-translucent. By switching ships and randomly undocking and then docking again, I was able to alternate between solid and semi-translucent states. This was present before the mass test with only a few dozen people logged-in and continued until the end of my session. GÇó Opening the fitting window to swap skins in a large fleet caused a noticeable delay/lag and killed the frame rate to essentially 0 fps while it was opening. GÇó The Phoenix Wiyrkomi skins started out fine, but later defaulted to primarily white with some green aspects. GÇó Modules that were active prior to going through a gate incurred a spherical flashing reticle that disappeared once you activated the module, but then returned when you deactivated it. GÇó Some of the stargates took on a 'rainbow' spherical color shape from a distance and appeared as a coloured beach ball up close.
On the plus side, the Mac client held up. There were quite a few noticeable lags/delays where the screen froze and I thought for sure that was it, but it managed to survive. Audio was active (music set to 0) and the graphics settings were set to maximum where possible (OpenGL enabled and set to interval immediate). FPS was 60 initially, dropped to 45 or so when most of the players and ships started undocking, zoomed up to 80 during fleet warps but generally stayed in the 35-40 range. When we attacked the POS it bottomed out around 1.5 when zoomed in (10 or 11 when zoomed out).
I am currently away, traveling through time and will be returning last week.
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Niko Zino
Center for Advanced Studies Gallente Federation
7
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Posted - 2015.04.21 18:17:55 -
[25] - Quote
@Arthur Alhaken : lucky man, I crashed twice! What's your setup?
CAS, the NPC Corp that Does StuffGäó
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Aleida Aldeland
Eyes in the Skies I.N.F.A.M.Y
0
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Posted - 2015.04.21 22:15:15 -
[26] - Quote
Mac Pro Early 2009 2x2.16 with 16gb ram and ATI Radeon 5870.
First undock after login gives a black screen for 7 or 8 seconds. By the time you can see, the session change is just about up. Cutting it very fine for using an instant undock bookmark.
Makes logging out in lowsec rather more of a risk than it should be... |
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CCP Habakuk
C C P C C P Alliance
1279
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Posted - 2015.04.22 01:02:47 -
[27] - Quote
Niko Zino wrote:@Arthur Alhaken : lucky man, I crashed twice! What's your setup?
Do you have any idea how much memory the client used before crashing?
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
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Arthur Aihaken
Jormungand Corporation
4358
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Posted - 2015.04.22 01:59:03 -
[28] - Quote
Niko Zino wrote:@Arthur Alhaken : lucky man, I crashed twice! What's your setup? iMac Retina 5k (late 2014) 27" 4GHz Intel Core i7, 16GB DRAM AMD Radeon R9 M295X 4GB, 256GB Flash Drive OS X Yosemite 10.10.3
I was running with everything set to high with the exception of the shader (limited to Medium) and anti-aliasing which was disabled. I ran with and without OpenGL enabled (I'm not necessarily convinced that on my system OpenGL gives any benefit). Audio was on with music off, and I ran it windowed @ 2048x1152 resolution. I had Safari and Terminal open in the background, but that was it. Any flash or SSD will make a huge difference, IMHO.
Honestly, when I took a several severe lag hits at various points during the fleet battle I was fully expecting it to bail on me. Call me pleasantly surprised!
Interesting Sidenote: I missed the 'jump through gate' command from CCP Sledgehammer and was trying to figure out where the Moros being primaries was. I ended up with a few stray ships from the opposing fleet who had gone through the gate and I think we were all equally confused as to what was going on so we ended up in a brief skirmish before I prevailed, went through the gate and got absolutely massacred.
I am currently away, traveling through time and will be returning last week.
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Niko Zino
Center for Advanced Studies Gallente Federation
7
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Posted - 2015.04.22 08:39:05 -
[29] - Quote
CCP Habakuk wrote:Niko Zino wrote:@Arthur Alhaken : lucky man, I crashed twice! What's your setup? Do you have any idea how much memory the client used before crashing?
Not really, but since it's a 32 bits executable (correct me if I'm wrong), cider only has a few gigs to play with. If it can't offload the textures to the graphics card (which it apparently was trying to do), then everything stays within that memory space...
I don't know enough about the iMac retina, but on my rMBP (I did the masstest on a mac pro with gtx card), the integrated video chipset shares the memory space with the RAM, making that offloading possible.
-nz
CAS, the NPC Corp that Does StuffGäó
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Dersen Lowery
Drinking in Station
1563
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Posted - 2015.04.24 04:13:05 -
[30] - Quote
So, there's one bug that I'm still trying to replicate. It's cosmetic: for some sizes of the probe scanner window, the scan result bars on anomalies (i.e., the ones you don't have to use probes on) aren't all the same length. The right margin gets ragged. I can't reproduce it consistently. Resizing the window fixes it, usually.
Other than that, I am seriously loving the new Mac client. Running full screen, full resolution, with everything cranked up to high and the tactical overlay on, getting 30-50 FPS, with only dips down into the mid-20s after gate jumps (the client used to drop to single digits after gate jumps). Stability has so far not been an issue, although to be fair I haven't stressed it as hard as I could. That's a nice upgrade.
CQ framerate is single digits with medium texture quality. *shrug*
I hope now that Transgaming has announced DX11 support, we aren't going to have to wait too long for the EVE client to adopt that. Obviously, it's not a game-breaking flaw, it's just the last major thing I can think of that the Mac client is missing. Excellent work.
Proud founder and member of the Belligerent Desirables.
I voted in CSM X!
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