So, because of money, adults are entitled to behave like children?

I have a car, do I now need to be a fully qualified mechanic to operate one? NO!
So at the same I don't not need to be an internet nerd to own a computer.

All I (we) needed was a non sanctimonious and non patronizing answer to a simple question.

Exactly what part of what I said was childish?
If you are referring to other people, you do realise many people are actually children that play eve right?
Some of them legally, and some just mentally, but the fact remains. If you pay for performance and that contract is not being fulfilled, then you have the right to ask why, when it will be fixed, and what compensation they intend to make for breaching the contract.

For some people, a simple "we're sorry for the inconvenience" isn't sufficient. .

Exactly what part of what I said was childish?
If you are referring to other people, you do realise many people are actually children that play eve right?
Some of them legally, and some just mentally, but the fact remains. If you pay for performance and that contract is not being fulfilled, then you have the right to ask why, when it will be fixed, and what compensation they intend to make for breaching the contract.

For some people, a simple "we're sorry for the inconvenience" isn't sufficient.

If you actually ever held a job, you'd know that when you promise something where money changes hands, you provide it, or you make remedy (like a refund, or a discount, or some other form of restitution). Welcome to contracts and you 101.

A consumer (in any field) has the right to demand remedy when a service they paid for isn't met as per the agreement.

CCP Falcon just saying "oops sorry, we're working on it" [paraphrased], obviously isn't satisfactory for some people, in fact I'm willing to bet a bit more communication might make people less annoyed and less likely to demand remedy. "Oops we're working on it" [paraphrased] works for about 1 day, then you need to start communicating.

As it stands now, there is no indication of how CCP intend to make restitution to those that were affected.

Re read your TOS CCP is not liable for acts out side their control. You wouldn't be able to get a refund if a volcano wiped out CCP

In other words, the contract says you can access their system provided you have insured there is an internet connection between you and the system.

So, because of money, adults are entitled to behave like children?

Yeah, when I go out and order a $100 steak I just smile and laugh when it fails to appear on my table.

When most of you claim to be experts because you once fixed a lawn mower, so that you are qualified to call bullshit on the repair bill for an 18-wheeler's engine, your gonna get some patronizing as **** answers.

Though in that case what'd probably happen is you'd vow to never go back to such an "expensive mechanic", the mechanic will be happy be rid of you, and then laugh when he hears from friend that you tried to fill your diesel tank with normal gas a month later.

All these tears make me happy. All of you screaming at Falcon and CCP are pretty stupid. Do you guys even know how to Internets?

How is it not their fault?

Nothing else stopped working for me.

Three server conenctions to work stayed up, 2 x FTP clients working fine, teamspeak working fine, skype working fine. No issue with youtube or ctrlaltdel online either.

Yeh three eve accounts shut down n refuse to connect

And it's not their fault?

lol much m8

never know when logi or command ships are going to drop off.

Random DC's still occurring, two of my allies just dropped,
and I am guessing that they ill not be able to log back in
any time soon.

Fleets are pointless due to random DC's,
never know when logi or command ships are going to drop off.

The contract between you and CCP says "Upon establishing a valid Account, and subject to your continued compliance with the EULA, CCP grants you a limited, non-exclusive, revocable license to access the System" and "CCP is not responsible for your access to the Internet"

In other words, the contract says you can access their system provided you have insured there is an internet connection between you and the system.

It also states, that my plex or cash subscription, is valid for 30 days.

Let me just ask the question from CCP's perspective then. If I fail to pay my subscription because the bank was closed for a few days and I couldn't access my money, or my credit card was faulty or some other fault that is NOT my own, would CCP give me 4 days of free play time? The answer is no, they would unsub my account until I paid for the service as per the contract agreement.

Why then is it ok for CCP to not provide the service for the stated period of 30 days? That's a rhetorical question, it's not ok.

CCP Can easily grant 4 additional days, or a plex amount equal to 4 days worth based on current plex per dollar prices, or grant other in game assetts that essentially cost them nothing but make restitution for their breach of contract.

CCP will ban you the second you don't adhere to their EULA, why do you seem to think the EULA is a one way contract? It is not, and CCP not only can, but need to be held to the same standards they impose on the players.

EULA is a Standard form contract

Offer - The EULA describes the terms and conditions under which you may (i) use the Software; (ii) subscribe to, access and use EVE Online

Consideration - Upon establishing a new Account, you will be entitled to play EVE for a stated period of time (not to exceed thirty (30) days) without paying a subscription fee (the "Trial Period"). If your Account is not terminated in accordance with the procedures set forth below within the stated Trial Period, you will be charged the subscription fees as described during the registration process when you established your Account. (ie exchange cash for a service)

Acceptance - Accept EULA, download client, Buy plex, start playing.

So, I still see no response from CCP Falcon as to how they intend to make whole those that were unable to access their accounts due to the DDOS attacks.

QQ moar!

It also states, that my plex or cash subscription, is valid for 30 days.

Let me just ask the question from CCP's perspective then. If I fail to pay my subscription because the bank was closed for a few days and I couldn't access my money, or my credit card was faulty or some other fault that is NOT my own, would CCP give me 4 days of free play time? The answer is no, they would unsub my account until I paid for the service as per the contract agreement.

Why then is it ok for CCP to not provide the service for the stated period of 30 days? That's a rhetorical question, it's not ok.

CCP Can easily grant 4 additional days, or a plex amount equal to 4 days worth based on current plex per dollar prices, or grant other in game assetts that essentially cost them nothing but make restitution for their breach of contract.

CCP will ban you the second you don't adhere to their EULA, why do you seem to think the EULA is a one way contract? It is not, and CCP not only can, but need to be held to the same standards they impose on the players.

EULA is a Standard form contract

Offer - The EULA describes the terms and conditions under which you may (i) use the Software; (ii) subscribe to, access and use EVE Online

Consideration - Upon establishing a new Account, you will be entitled to play EVE for a stated period of time (not to exceed thirty (30) days) without paying a subscription fee (the "Trial Period"). If your Account is not terminated in accordance with the procedures set forth below within the stated Trial Period, you will be charged the subscription fees as described during the registration process when you established your Account. (ie exchange cash for a service)

Acceptance - Accept EULA, download client, Buy plex, start playing.

So, I still see no response from CCP Falcon as to how they intend to make whole those that were unable to access their accounts due to the DDOS attacks.

Because it's you're responsibility to ensure your connection works, not CCPs. As long as the servers remain open to outside connections then CCP is fulfilling its end of the agreement, connection issues involving things outside their network are none of their concern.

Look at it this way, if your connection had worked during the time in question would you have been able to log in and play the game? If the answer is yes, which I know it was because half the playerbase didn't get disconnected, then CCP has fulfilled their obligations and you havent got a leg to stand on.

My connection was working fine, it was just my connection to the EVE server that was being affected. So, you're telling me the objective of a "denial of service" is not denying service of the EVE cluster? Interesting, why is it it's called a denial of service, and not a clientside attack, or something else? Because it is denying SERVICE...by definition. Service is not my responsibility, access is, and my internet access to anything else was completely unaffected. Again, another argument that attempts to blame the customer.

would you agree to have 4 free days game time but remove 4 days of training from your account to compensate? im sure if ccp had an severe issue from their end then you would be compensated, i mean they reimburse plenty of ships and pods due to technical issues.

maybe you should go on twitter and shout at lizard squad or whoever the fck done it and tell them you demand answers to this scam, im sure they like tears as much as the eve players

maybe its you causing the ddos to get much compensation and free stuffs?