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Author |
Thread Statistics | Show CCP posts - 18 post(s) |
Talon Kain
EVE Corporation 987654321-POP The Marmite Collective
8
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Posted - 2015.09.01 22:18:12 -
[391] - Quote
Still waiting on a reply myself - this is getting ridiculous that we aren't having any contact with anyone. |
Jeven HouseBenyo
Baron and Serpent Productions
211
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Posted - 2015.09.02 05:54:01 -
[392] - Quote
Objects in space STILL mismarked where everything has the box of 'destructable' when it's not. Is this part of that 'customizable icons for overview' we were promised?
Also, flavor text still not back after nearly a year of it missing and promised it's return.
Still missing, location of that list of bannable exploits promised after the last titan bumping debacle.
Still missing, those customizable overview icons.
Still missing, workable reliable Launcher.
Still missing, a voice comms within the game client worth a tinker's damn.
Noticing a trend?
CCP, don't make promises where they'll be remembered by someone(s) and pointed out, you forgot to keep your word to your paying customer base.
Oh yeah, I forgot. Been over a week since new mini-expansion. We're in ignore-land now for bugs and issues while you whomp up the next broken 'Shiny!' to toss at us. Let me guess, another SKIN batch for us to spend Aurum over? You've been doing a lot of Plex sales. Finances not looking so healthy?
>Jeven
Minny boat flyer, when all else doesn't work, smack the control panel.
Snark at 11 24/7/365.25.
You're not rid of me yet..... Erzulie help you.
No you can't has my stuffs!
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Tarkus Jedari
Operation Meatshield Plexodus
0
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Posted - 2015.09.02 12:57:55 -
[393] - Quote
Another day, another patch, and another bout of the same issue. I'd submit a ticket on the issue if it weren't for the several of other individuals who have already submitted multiple each all to be ignored. Seems like CCP is saying that submitting a ticket is waste of both their and our own time. Sigh, I love this game and think CCP can be great at what they do, but the amount of issues that occur EVERY new update is astonishing |
Ark Zxr
Shared Grievances
4
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Posted - 2015.09.02 14:40:09 -
[394] - Quote
Are they even going to give us an update on this situation so that we at least know we a'int being ignored ? |
Jeven HouseBenyo
Baron and Serpent Productions
212
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Posted - 2015.09.02 15:40:14 -
[395] - Quote
Ark Zxr wrote:Are they even going to give us an update on this situation so that we at least know we a'int being ignored ?
It's over 7 days since this Galatea launched. We Are being ignored, CCP is on to the next mini-release. CCP SoP: we get 6 days for fixes to an addition, after that we eat it. Part of the 'evolve or leave' and 'harsh cruel space' behaviour they carry out of game into customer relations. I'll be shooting at every single thing marked destructable in each and every mission since that graphics glitch is now on the ignore lists. Only been playing over a year, and watching the fast track change in policies and interaction, it's disheartening.
>Jeven
(not with a bang, but a slow trickle whimper. le sigh...)
Minny boat flyer, when all else doesn't work, smack the control panel.
Snark at 11 24/7/365.25.
You're not rid of me yet..... Erzulie help you.
No you can't has my stuffs!
|
Tarkus Jedari
Operation Meatshield Plexodus
2
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Posted - 2015.09.02 19:46:42 -
[396] - Quote
Jeven HouseBenyo wrote:Ark Zxr wrote:Are they even going to give us an update on this situation so that we at least know we a'int being ignored ? It's over 7 days since this Galatea launched. We Are being ignored, CCP is on to the next mini-release. CCP SoP: we get 6 days for fixes to an addition, after that we eat it. Part of the 'evolve or leave' and 'harsh cruel space' behaviour they carry out of game into customer relations. I'll be shooting at every single thing marked destructable in each and every mission since that graphics glitch is now on the ignore lists. Only been playing over a year, and watching the fast track change in policies and interaction, it's disheartening. >Jeven (not with a bang, but a slow trickle whimper. le sigh...)
So in simpler words, CCP is leaving us to rot?
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Jeven HouseBenyo
Baron and Serpent Productions
213
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Posted - 2015.09.02 20:34:03 -
[397] - Quote
Tarkus Jedari wrote:Jeven HouseBenyo wrote:Ark Zxr wrote:Are they even going to give us an update on this situation so that we at least know we a'int being ignored ? It's over 7 days since this Galatea launched. We Are being ignored, CCP is on to the next mini-release. CCP SoP: we get 6 days for fixes to an addition, after that we eat it. Part of the 'evolve or leave' and 'harsh cruel space' behaviour they carry out of game into customer relations. I'll be shooting at every single thing marked destructable in each and every mission since that graphics glitch is now on the ignore lists. Only been playing over a year, and watching the fast track change in policies and interaction, it's disheartening. >Jeven (not with a bang, but a slow trickle whimper. le sigh...) So in simpler words, CCP is leaving us to rot?
Yup. But betcha there will be another SKIN package to throw (purchased with RL cash) Aurum at, and (yet) another Plex sale very soon when the current one winds down.
>Jeven
Minny boat flyer, when all else doesn't work, smack the control panel.
Snark at 11 24/7/365.25.
You're not rid of me yet..... Erzulie help you.
No you can't has my stuffs!
|
Ark Zxr
Shared Grievances
5
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Posted - 2015.09.02 20:51:38 -
[398] - Quote
So your saying that they don't care if someone was to call them out for their lack of support on youtube for example, |
Tarkus Jedari
Operation Meatshield Plexodus
2
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Posted - 2015.09.02 22:05:26 -
[399] - Quote
Jeven HouseBenyo wrote:
Yup. But betcha there will be another SKIN package to throw (purchased with RL cash) Aurum at, and (yet) another Plex sale very soon when the current one winds down.
>Jeven
WELL that's lovely, I guess I'll buy those right away despite not being able to log in to even see them! How wonderful....
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Talon Kain
EVE Corporation 987654321-POP The Marmite Collective
9
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Posted - 2015.09.02 23:33:47 -
[400] - Quote
6 days and I got a reply in regards to launcher not starting the client. Was told to submit a bug report.
Basically saying we got no clue, dont care, and to do a bug so our high school testers can play with it...
EDITED
Tried to do the bug report and says "unable to submit due to an internal error" - tried 3x |
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Ark Zxr
Shared Grievances
5
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Posted - 2015.09.02 23:53:38 -
[401] - Quote
Well no reply still on both my tickets i have open but have a random patch out of nowhere all of a sudden, And after patching still no client launch, After some luck i was able to submit a Bug report on the situation and am awaiting a response no doubt they will surely take their time, |
Tarkus Jedari
Operation Meatshield Plexodus
2
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Posted - 2015.09.03 05:00:12 -
[402] - Quote
So I might be able to get the client running from the bin folder exefile, but have the difficulty of not exactly being able to log in due to lacking a proper Username and Password (since I use Steam to run EvE). Does anyone know of away around this log in for a steam user? Or is such a solution non-existent? |
Tarkus Jedari
Operation Meatshield Plexodus
2
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Posted - 2015.09.04 11:31:24 -
[403] - Quote
This morning I pulled up my launcher immediately after downtime, with the same issue, BUT I went in the settings and used all Four clear cache options the after restarting the launcher attempted to Play, the game loaded the intro video and then finally went to the character selection screen! From there, I've so far been able to play the game properly
I hope clearing these caches work for anyone still having issues with the blacks screen |
Jeven HouseBenyo
Baron and Serpent Productions
213
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Posted - 2015.09.06 17:12:40 -
[404] - Quote
Open letter to CCP:
You have one job.
That is to provide to your paying customer base a reliable working product. That would be Eve Online. This takes into account such things as the Launcher, tools within the CCP file for repairs and updating, timely tech support when something in your product breaks, and that tech support be viable fixes to what is broken.
After silence from your new and improved Support Ticket system, I'm attempting to fix your broken product as it arrived via updates from your Launcher. I'm not software savvy, computer hardware is more my niche. Re-downloading the entire shared cache is not how I wanted to spend my Sunday, but the deafening silence from the Support Ticket along with your obvious absence here in this forum thread leaves me little choice if I want to use the Product I'm forking over cash to access without hitches, glitches, and bugs. What I have going for me some do not. I have spare time on my hands, unlimited data on my internet contract, and no throttling on my connection no matter how much I am uploading or downloading. So I'm not going to be facing a gigantic bill for Repairing Your Product For You.
Now my question to you, CCP, is this. When do I get my paycheck for doing someone else's job? Even better, when will you do your one job we're paying you for?
I get that New Eden is a harsh cruel cold place where Everyone Hates Me. For you to carry that theme over to out of game customer service is, well... pathetic. It is also a bad business practice.
Your silence is speaking an encyclopedia worth of volumes on your decision priorities. "If we ignore them long enough, they'll either cook up workarounds for us, shut up and deal with it, or leave our sandbox." Prove me wrong. I double dog dare you. Repair your product. After all, it is your one job.
>Jeven
Minny boat flyer, when all else doesn't work, smack the control panel.
Snark at 11 24/7/365.25.
You're not rid of me yet..... Erzulie help you.
No you can't has my stuffs!
|
Alensin Penshar
Pator Tech School Minmatar Republic
2
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Posted - 2015.09.06 22:12:15 -
[405] - Quote
Well the continued silence both here and on my trouble ticket is very telling. There is a text document in my EVE Online folder called debug and it has an entry for an error in the launcher for every time I have tried to launch the game. I added this to my trouble ticket yesterday and still nothing. As of a few minutes ago, Launching comes up on the launcher window for exactly 20 seconds before it goes back to PLAY. Meanwhile evefile.exe *32 is sitting in my my processes not doing a bloody thing. |
Resa Moon
New Eden Miners Association
13
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Posted - 2015.09.10 19:36:30 -
[406] - Quote
Finally, my Launcher actually launches the client.
Did nothing new, just tried launching clients again from the Launcher after a DT update.
New Eden Mining Blog
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Spurty
Dimension Door We need wards.
1559
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Posted - 2015.09.10 21:37:52 -
[407] - Quote
posting in a "Beware: This thread contains 'Special Snowflakes'" thread #38
There are good ships
And wood ships
And ships that sail the sea
But the best ships are
Spaceships
Built by CCP
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Commander Spurty
Dimension Door We need wards.
1561
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Posted - 2015.09.10 21:37:52 -
[408] - Quote
posting in a "Beware: This thread contains 'Special Snowflakes'" thread #38
There are good ships
And wood ships
And ships that sail the sea
But the best ships are
Spaceships
Built by CCP
|
Subsider
GETCO O X I D E
0
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Posted - 2015.09.11 13:34:25 -
[409] - Quote
set Permissions for resfileindex_md5 and resfileindex_prefetch_md5 to full (same as administrator) for both files . they can be found in the C: programdata /ccp/eve/sharedcache folder . your welcome . ccp yes you could hire me but im not cheap like your support ..... this is a result of microshat changing your permissions due to fubard update or a virus check your pc's folks |
Subsider
GETCO O X I D E
0
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Posted - 2015.09.12 00:33:01 -
[410] - Quote
CCP Phantom wrote:Galatea has been deployed on August 25 during a regular downtime. With Galatea we see an iteration on sovereignty capture mechanics, new Designer SKINs, improved visual effects of utility modules, a new Dominix model, UI improvements and more. The full details of all changes and improvements are available in the Galatea patch notes. To report issues with the release on PC, please post in this thread. For general discussion and feedback regarding Galatea, please use the general feedback thread. For Mac users, there is, as always, a thread on the Macintosh forums for discussion of this release here.
seems a lot of folks post in this thread with on replies ! including myself ! is this why your called ccp phantom ? or your not sure ?
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Subsider
GETCO O X I D E
0
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Posted - 2015.09.12 00:36:53 -
[411] - Quote
Alensin Penshar wrote:Well the continued silence both here and on my trouble ticket is very telling. There is a text document in my EVE Online folder called debug and it has an entry for an error in the launcher for every time I have tried to launch the game. I added this to my trouble ticket yesterday and still nothing. As of a few minutes ago, Launching comes up on the launcher window for exactly 20 seconds before it goes back to PLAY. Meanwhile evefile.exe *32 is sitting in my my processes not doing a bloody thing.
ccp phantom ???? anyone ?????
Alensin check my post or feel free to contact me in game if your still having trouble , apearently ccp cant handle it ! they just want you money not your problems .....
I hate being ignored !
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Jeven HouseBenyo
Baron and Serpent Productions
213
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Posted - 2015.09.12 02:44:53 -
[412] - Quote
If anyone is having issues with their rescache.exe freezing, not completing it's scan, or just plain not working, I did find a fix. However, there are no guarantees for anyone else if you give this a try. As this was locking up so I could not tell if/which files were missing and/or corrupt, a Support Ticket that started it's life ignored for a few days then getting the canned response of 'are you running things as Admin?" along with sheer frustration, here's what I tried. Creativity and agitation makes for great inventions. Sometimes.
As usual with any of player submitted fixes or repairs, user mileage may vary and try at your own risk!
Delete the entire shared resources folder in the CCP folder. Yup. All of it. Gone to the great Recycle Bin in the sky. Then delete rescache.exe itself. Run the current repair.exe to get it back.
Then run the rescache.exe. As everything is gone it's going to list a giant number of missing files.
Download.
Hope that you have unlimited data on your internet connection.
Zero guarantees. But beats twiddling your thumbs waiting for a Dev or tech support drone to come up with a canned response to your latest software issue with Eve that doesn't work anyways.
Is it just me, or is it kinda sad that the Galatea- Issues thread has devolved to players fixing other players' problems, and silence from anyone in CCP? Do we need to call The Atlantic Paranormal Society to track down some Phantoms for replies?
Minny boat flyer, when all else doesn't work, smack the control panel.
Snark at 11 24/7/365.25.
You're not rid of me yet..... Erzulie help you.
No you can't has my stuffs!
|
Darien Stark
League of Gentlemen SpaceMonkey's Alliance
0
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Posted - 2015.09.20 10:15:25 -
[413] - Quote
Astroyka wrote:Screen flicker when clicking anywhere in space. Happens more around structures, but can be open space just viewing the skybox. Short video showing flicker at the beginning, in reality I was spamming mouse clicks and it was like a strobe light. Anyone else? Cheers
I'm having this exact same issue :( |
Praezius Vheruk
Gozantii Industries
909
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Posted - 2015.09.22 16:20:20 -
[414] - Quote
Having issues updating launcher after this most recent patch. Will uninstall and reinstall, and see if it takes over fromthere. |
Mister Ripley
Ministry of War Amarr Empire
41
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Posted - 2015.09.24 22:53:17 -
[415] - Quote
Still no dark opaque theme... |
DDeMR
Ministry of War Amarr Empire
1
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Posted - 2015.10.02 16:42:48 -
[416] - Quote
Patch loading errors were and will be as long as CCP uses only 1 available source to download. I can not load new EVE launcher or patch, because servers netnod-ix-ge-a-sth-1500.amazon.com and server-54-230-96-22.arn1.r.cloudfront.net often have too much data loss.
See tracelog for example |
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