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Thread Statistics | Show CCP posts - 20 post(s) |
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CCP Phantom
C C P C C P Alliance
6210
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Posted - 2015.10.23 11:49:41 -
[1] - Quote
On October 23rd we have deployed an update to the beta launcher. If you haven't heard about it before, check out the dev blog.
If you have already installed the beta launcher it should update itself automatically - otherwise you can install the latest version from here: https://binaries.eveonline.com/EveLauncher-973625.exe
The update has the following changes, fixes and additions
- Client settings management, with migration of settings from previous EVE installations
- Test servers are now optional.
- GUI tweaks and fixes.
- Clicking on the task bar icon now minimizes/restores the window
- Fix for a crash sometimes occurring when downloading large files.
- Fix for a network lag introduced by the launcher when running on WiFi networks.
- New launcher log files are now created per session rather than overwriting the last one. The launcher keeps the last 5 log files around to help with debugging issues.
- Log files, web cache and local storage are now all under AppData/Local/CCP/EVE, rather than being in 3 different locations.
Known issues
- Launcher does not have a unique icon the task bar.
We are aware of the following frequently requested items
- GUI - Checkbox for selecting accounts is not visually clear enough
- GUI - Display portrait of characters near the account
- GUI - Launch & Unlink account icons are too close together. Add confirmation dialogue to unlink.
- GUI - Play/Quit process button should be more visible in relation to other icons
- GUI - Server selection should maintain order TQ > Sisi > Duality regardless of what server is picked
- GUI - Would be great to have the latest news back
- Launcher - Prevent multiple instances of the launcher
- Launcher - Should be able to minimize to system tray
- Launcher - Start client with a specific character selected
- Launcher / GUI - option to have the launcher minimize when launching clients
- Security - Yubico Two-Factor support
- Settings - Ability to migrate / import / export / clone client settings
- Settings - Store client settings in server / cloud
- Settings - Option to enable the launcher asking whether to download new builds (for 4g/bandwidth restriction)
Mac version The Mac version of the launcher is getting close, but it is taking longer than we were hoping. We hope to start in house testing next week, and make it available to players for early testing soon after that.
FAQ
- Can we focus on a running account from the Launcher GUI? - Yes, double click the running account, either in the account list or from processes view.
- Can we use Steam with the new launcher? - There is currently no Steam integration with the new launcher, but you may join the beta by setting an account name for account created through Steam
- Had # accounts logged in, changed servers and returned back to Tranquility, only one account remained logged in. - This happens if "Remember This Account" is not enabled, only the account last logged in will remain.
- Information pop-ups overlay advertisement. As-is this falls under intended design, as we deem messaging to users important.
- Switching between servers does not maintain a list of accounts. This is intended as each server has its own SSO. The tokens supplied for Tranquility may therefore not be valid for other servers.
- The 'E' menu is hidden. - We haven't decided if we will keep that menu. It's a place for CCP Snorlax to add features that do not have proper UI support yet.
CCP Phantom - Senior Community Developer - Volunteer Manager
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Soltys
32
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Posted - 2015.10.23 13:02:57 -
[2] - Quote
Few remarks:
(about 973625): The older version of beta launcher used underscore between path_to_shared_cache designation and server_ip. The new version - right after I started it - didn't (e.g. c_games_eve_basetq_1.2.3.4 vs. c_games_eve_base_tq_1.2.3.4) - which caused minor sideffect of profiles not being seen in newer version of beta launcher. NOTE: cannot reproduce it with 973659. But maybe there're some underscore related issues still present.
The directory with all settings is bound to path_to_shared_cache and server_ip. Any changes here (essentially cache migration) forces user to copy all settings manually. So before the final release it would be good to handle it somehow.
Also, one of the other things people do is syncing per-character settings - which essentially comes down to cherry-picking core_char_*.dat and core_char_*.dat files and copy/overwrite as necessary - or alternatively use hardlinks to share actual per-character settings under the same account. This stuff is particularly useful for things such as market quickbar or extensively changed keybinds. While there is nothing wrong with this method, perhaps new launcher could assist people with that somehow (as - syncing settings between characters outside the game).
Jita Flipping Inc.: Solmp / Kovl
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Memphis Baas
711
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Posted - 2015.10.23 14:05:20 -
[3] - Quote
CCP Phantom wrote:
- Test servers are now optional.
Thank you.
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Debra L
Royal Amarr Institute Amarr Empire
0
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Posted - 2015.10.23 15:50:33 -
[4] - Quote
I just closed the import client settings box by mistake after i updated the launcher.. is there any way i can bring that back because i can not find anywhere i can do that? |
Kali Izia
GoomWaffe Goonswarm Federation
55
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Posted - 2015.10.23 16:20:48 -
[5] - Quote
Debra L wrote:I just closed the import client settings box by mistake after i updated the launcher.. is there any way i can bring that back because i can not find anywhere i can do that? Click on the E at the top left and then Client Settings Or click on the profile button beside an account name and then Settings
I think that's the same window at least? |
Jaantrag
33
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Posted - 2015.10.23 16:37:33 -
[6] - Quote
renamed profiles \o/, but would prefer the drop-down to the select box u put there .. was easy to see when launching what profile is selected for each account .. all in one page .. now if if i happened to forget whet i was doing the last time id have to double check the profiles ... |
DJWiggles
Eve Radio Corporation Eve Radio Alliance
241
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Posted - 2015.10.23 16:58:23 -
[7] - Quote
Doing the update from the launcher causes the updater.exe to just hang and not respond. trying to run the updater.exe with admin rights just closes it straight away
Live on Eve Radio Thursdays 22:00 GMT with me & friends blabbering on about Eve and stuff. Twitter, Facebook TotalEve
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Amarisen Gream
Divine Demise Apocalypse Now.
142
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Posted - 2015.10.23 18:48:50 -
[8] - Quote
"Mac version The Mac version of the launcher is getting close, but it is taking longer than we were hoping. We hope to start in house testing next week, and make it available to players for early testing soon after that."
Only part i cared about. The rest will find its way to perfection!
"The Lord loosed upon them his fierce anger
All of his fury and rage.
He dispatched against them a band of Avenging Angels"
- The Scriptures, Book II, Apocalypse 10:1
DIDE- is open to new members
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CCP Snorlax
C C P C C P Alliance
766
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Posted - 2015.10.23 21:36:50 -
[9] - Quote
Amarisen Gream wrote:"Mac version The Mac version of the launcher is getting close, but it is taking longer than we were hoping. We hope to start in house testing next week, and make it available to players for early testing soon after that."
Only part i cared about. The rest will find its way to perfection! The Mac version is my top priority at the moment, but there are only so many hours in a day...
CCP Snorlax - Software Architect - Team RnB
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CCP Snorlax
C C P C C P Alliance
766
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Posted - 2015.10.23 21:39:22 -
[10] - Quote
DJWiggles wrote:Doing the update from the launcher causes the updater.exe to just hang and not respond. trying to run the updater.exe with admin rights just closes it straight away The updater needs very specific arguments to do its job.
Try running the launcher as administrattor - if that fails, uninstall and reinstall from https://binaries.eveonline.com/EveLauncher-973659.exe
CCP Snorlax - Software Architect - Team RnB
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CCP Snorlax
C C P C C P Alliance
766
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Posted - 2015.10.23 21:53:34 -
[11] - Quote
Soltys wrote:Few remarks:
(about 973625): The older version of beta launcher used underscore between path_to_shared_cache designation and server_ip. The new version - right after I started it - didn't (e.g. c_games_eve_basetq_1.2.3.4 vs. c_games_eve_base_tq_1.2.3.4) - which caused minor sideffect of profiles not being seen in newer version of beta launcher. NOTE: cannot reproduce it with 973659. But maybe there're some underscore related issues still present.
The directory with all settings is bound to path_to_shared_cache and server_ip. Any changes here (essentially cache migration) forces user to copy all settings manually. So before the final release it would be good to handle it somehow.
Also, one of the other things people do is syncing per-character settings - which essentially comes down to cherry-picking core_char_*.dat and core_char_*.dat files and copy/overwrite as necessary - or alternatively use hardlinks to share actual per-character settings under the same account. This stuff is particularly useful for things such as market quickbar or extensively changed keybinds. While there is nothing wrong with this method, perhaps new launcher could assist people with that somehow (as - syncing settings between characters outside the game).
As you moved launcher related files into single directory, perhaps it would be better to keep them in single directory, say:
CCP\EVE\.Launcher\{cache,logs,QtWebEngine}
instead of
CCP\EVE\{cache,Launcher,QtWebEngine} mixed with EVE related settings Version 973659 fixed the issue with the missing underscore.
Once the launcher has stabilized, I'll look into improving settings manangement. For now, I ask for your patience - these things are on my radar.
Qt has its own conventions on where files for web engine are stored so this is where they end up. I figured this was an improvement, without trying to circumvent their standards..
CCP Snorlax - Software Architect - Team RnB
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ZeusCommander
L F C Ethereal Dawn
7
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Posted - 2015.10.24 12:50:08 -
[12] - Quote
When trying to load past the EULA, the option to accept decline is hidden behind the 2 adverts. I have removed it, and reinstalled, but still no luck getting the EULA to come to the front and enable me to click past.
Edit - Found the workaround in another thread! |
Moe Lesture
AQUILA INC Verge of Collapse
33
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Posted - 2015.10.24 17:36:20 -
[13] - Quote
CCP Phantom wrote:- Client settings management, with migration of settings from previous EVE installations
- Log files, web cache and local storage are now all under AppData/Local/CCP/EVE, rather than being in 3 different locations.
THANK YOU X 1000
sig here
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Ajunta Pal
Sith Wannabies Annonymous
28
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Posted - 2015.10.25 09:05:03 -
[14] - Quote
So, launched the beta launcher today, and it decides to patch 3.5gb of data....no clue why. It then proceds to hang about 30% of the way through (I waited 30mins for progress), so I closed the launcher and started the regular launcher, which is now patching 6.5gb of data. Grr....ah well, could be worse I guess. |
mulletmaster
KarmaFleet Goonswarm Federation
0
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Posted - 2015.10.25 18:22:54 -
[15] - Quote
evelaucher.exe - system error
the program can't start because QT5Concurrent.dll is missing from the computer.
this file was deleted by norton security due too 'suspicious behavior detected' updater.exe
windows 10 most recent Norton security
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Lelira Cirim
The Graduates Get Off My Lawn
250
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Posted - 2015.10.25 21:32:44 -
[16] - Quote
This is really going to make my old EVE Client tutorial a lot easier to teach.
Do not actively tank my patience.
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Rain6637
GoonWaffe Goonswarm Federation
32507
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Posted - 2015.10.25 22:38:17 -
[17] - Quote
My launcher started loading up as a blank white box. I set it to run in compatibility mode for Windows 7 and it started loading properly. I'm using WIndows 10, and it was set to run as administrator previously. The white box thing was intermittent in the past, and 100% consistent only today.
It's doing it again.
Help, I can't download EVE
President of the Commissar Kate Fanclub
PLEX: A Giffen good? (It's 1B?)
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LigrayOu Kva
Deep Space Conquerors Circle-Of-Two
12
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Posted - 2015.10.26 11:15:07 -
[18] - Quote
Please, can you add a possibility of switching between dx9 and dx11? |
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CCP Snorlax
C C P C C P Alliance
768
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Posted - 2015.10.26 11:23:49 -
[19] - Quote
LigrayOu Kva wrote:Please, can you add a possibility of switching between dx9 and dx11? Yes.
CCP Snorlax - Software Architect - Team RnB
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CCP Snorlax
C C P C C P Alliance
768
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Posted - 2015.10.26 11:28:42 -
[20] - Quote
Rain6637 wrote:My launcher started loading up as a blank white box. I set it to run in compatibility mode for Windows 7 and it started loading properly. I'm using WIndows 10, and it was set to run as administrator previously. The white box thing was intermittent in the past, and 100% consistent only today.
It's doing it again. Please file a bug report, mention my name in the description so it gets sent my way. Give as detailed a description of your symptoms as you can and include system specs, including any virus protection and firewall setup.
Attach the logs from %LOCALAPPDATA%/CCP/EVE/Launcher.
I-Śm hoping to add diagnostics to the launcher to help figure these sort of things out, but first I need to know what the edge cases are that are preventing the launcher from doing its thing correctly, so this info would help a lot.
Thanks for trying the launcher and providing this info.
CCP Snorlax - Software Architect - Team RnB
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Maja Chou
Ausweichcorp 3
0
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Posted - 2015.10.26 14:32:21 -
[21] - Quote
1. PLEASE let us Move ALL on C: stored datas to an Ordner of our choice!
I used Junctions and now the new Launcher and C:\Users\MyUserNAme\AppData\Local\CCP\EVE is now hitting the 2GB Mark^^ this will fill my little tiny OS Partition realy fast^^ Even if i (we) can store all settings in a spezific Eve ordner on an other partition/drive we can backup/move arround our whole Eve.
2. Also dont know if someone read it. Was trying to install the first Multilauncher in an ordner below a directory called "Eve % Co" where other Eve releated stuff and Eve shared cache is locatet next to the Eve install. This dont worked because the Launcher thought it is the Eve Install directory (who is one deeper) pls keep this in mind and fix it
3. Other Problem: since i start 6 Clients with 1,5s delay sometimes i got black screens on one or 2 clients. Hitting Esc bring me the settings window and some chatwindows but nothing more. Had every to close the clients and start again. Dont know is this a Problem with my System or iits related to the new starting method
4.i use Suspend to Disk after a Dt Period and a start on my System all clients in launcher are red and i cant refresh it. I must restart the Launcher to fix this
5. not realy a problem but: if the launcher updates i got (on win7) a anoying Dos Window for a short time.. i hope this will be fixed in final Version. (dont know why the Launcher wanted today a second time to update and restart itsself
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George Jetson
Spacely's Sprockets
0
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Posted - 2015.10.26 22:43:45 -
[22] - Quote
CCP Snorlax wrote:Rain6637 wrote:My launcher started loading up as a blank white box. I set it to run in compatibility mode for Windows 7 and it started loading properly. I'm using WIndows 10, and it was set to run as administrator previously. The white box thing was intermittent in the past, and 100% consistent only today.
It's doing it again. Please file a bug report, mention my name in the description so it gets sent my way. Give as detailed a description of your symptoms as you can and include system specs, including any virus protection and firewall setup. Attach the logs from %LOCALAPPDATA%/CCP/EVE/Launcher. I-Śm hoping to add diagnostics to the launcher to help figure these sort of things out, but first I need to know what the edge cases are that are preventing the launcher from doing its thing correctly, so this info would help a lot. Thanks for trying the launcher and providing this info.
I LOVE the new launcher on my older computer but I am running into a similar problem on a new windows 10 computer.
I have a fresh install of Windows 10 and when i try to run the Launcher Beta it loads into memory at 3.3 mb, there is no CPU or disk activity, no window and nothing happens. I can leave it for hours in this state with no change. |
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CCP Maxwell
C C P C C P Alliance
77
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Posted - 2015.10.27 10:04:25 -
[23] - Quote
mulletmaster wrote:evelaucher.exe - system error
the program can't start because QT5Concurrent.dll is missing from the computer.
this file was deleted by norton security due too 'suspicious behavior detected' updater.exe
windows 10 most recent Norton security
Thanks for the info.
We have already contacted Norton, and hopefully this should be fixed shortly on their end.
CCP Maxwell - QA Engineer - Team RnB
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LUH-3417 Ormand
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.10.27 15:12:16 -
[24] - Quote
CCP Phantom wrote: Mac version The Mac version of the launcher is getting close, but it is taking longer than we were hoping. We hope to start in house testing next week, and make it available to players for early testing soon after that.
When the new Mac launcher is ready for client testing can we have a Mac launcher test day where we get like 6 million skill points for finally getting to help out? |
Net7
Slackers with Questionable Tastes
1
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Posted - 2015.10.27 19:18:44 -
[25] - Quote
CCP Phantom wrote:Known issues- Launcher does not have a unique icon the task bar.
- Launcher doesn't currently work with AMD Crossfire setup's.
Fixed that for you CCP Phantom, since I was ignored it seems back on 10/8/2015
https://forums.eveonline.com/default.aspx?g=posts&m=6086756#post6086756
Once again, I turn my Crossfire setup off, and the launcher works without issue...
Maybe you will catch it this time? |
Random McNally
The Vendunari End of Life
100023
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Posted - 2015.10.27 20:19:28 -
[26] - Quote
Hello Launcher people!!
I have encountered what could be a bug. I tried to use the launcher and an update was necessary but the launcher quit out before downloading it. When I tried to fire the launcher up again, it gave me this warning...
C:\EVE\Launcher\Qt5WebEngineCore.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
So, i've tried to redownload the launcher and it will not let me since the launcher is already in its designated place and has no repair feature.
Suggestions?
Late Edit: I can launch through the bin exe file, but I get the error whenever I try to use the launcher.
Co-Host of the High Drag Podcast. http://highdrag.wordpress.com/
Check out the space music at http://minddivided.com
In Game Channel HighDragChat
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CCP Maxwell
C C P C C P Alliance
77
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Posted - 2015.10.28 09:35:10 -
[27] - Quote
Random McNally wrote:Hello Launcher people!!
I have encountered what could be a bug. I tried to use the launcher and an update was necessary but the launcher quit out before downloading it. When I tried to fire the launcher up again, it gave me this warning...
C:\EVE\Launcher\Qt5WebEngineCore.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
So, i've tried to redownload the launcher and it will not let me since the launcher is already in its designated place and has no repair feature.
Suggestions?
Late Edit: I can launch through the bin exe file, but I get the error whenever I try to use the launcher.
We have seen previous reports about VirusScanners flagging this files as malware. If you have a virus scanner on your machine, you may want to white-list the EVE/Launcher folder, along with your shared cache folder (you will find the location under settings->shared cache settings)
CCP Maxwell - QA Engineer - Team RnB
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Don Saraki
Golden Skull Productions
0
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Posted - 2015.10.29 18:46:40 -
[28] - Quote
The installer seems to do nothing no matter what I try.
I'm using windows 10 - Home
rebooted machine tried running as admin with and without compatability windows 7 and 8
When ran as admin, i get the UAC popup and click yes but still doesn't seem to do anything.
I've not seeing anything eve related in my task manager.
I tried disabling windows Defender.
The filename is "EveLauncher-973659.exe"
Looking forward to having the ability to launch multiple clients with a CCP launcher.
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CCP Snorlax
C C P C C P Alliance
771
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Posted - 2015.10.29 21:09:14 -
[29] - Quote
Net7 wrote:CCP Phantom wrote:Known issues- Launcher does not have a unique icon the task bar.
- Launcher doesn't currently work with AMD Crossfire setup's.
Fixed that for you CCP Phantom, since I was ignored it seems back on 10/8/2015 https://forums.eveonline.com/default.aspx?g=posts&m=6086756#post6086756 Once again, I turn my Crossfire setup off, and the launcher works without issue... Maybe you will catch it this time? We'll investigate this Crossfire issue, but I'm rather afraid this might be a driver issue. The launcher isn't even a graphics heavy application so I find this rather surprising. I'll ping AMD about this - if they can reproduce it on their end, they should be able to fix it or tell me what we're doing wrong.
We do monitor these forum threads but we don't always respond to every issue. It's not because we're ignoring you, we're just busy working on stuff!
CCP Snorlax - Software Architect - Team RnB
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CCP Snorlax
C C P C C P Alliance
771
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Posted - 2015.10.29 21:21:55 -
[30] - Quote
Don Saraki wrote:The installer seems to do nothing no matter what I try.
I'm using windows 10 - Home
rebooted machine tried running as admin with and without compatability windows 7 and 8
When ran as admin, i get the UAC popup and click yes but still doesn't seem to do anything.
I've not seeing anything eve related in my task manager.
I tried disabling windows Defender.
The filename is "EveLauncher-973659.exe"
Looking forward to having the ability to launch multiple clients with a CCP launcher.
This is weird - we've tested the launcher on a freshly installed Windows 10 Home and it runs fine, and certainly installs without problems. I installed it without problems on my home machine with Windows 10.
Can you think of any unusual configuration you might have? Any virus protection beyond Defender?
Could the file be corrupt? Can try downloading it again?
Do you have access to a different computer? Try downloading from there and try to install on that machine - at least see if the installer starts up. If that works, put that copy on a USB stick and take to your machine.
CCP Snorlax - Software Architect - Team RnB
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