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Compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
gilydurla School of Applied Knowledge Caldari State 0	Posted - 2016.02.27 09:34:56 - [1] - Quote Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards.
Ralph King-Griffin Devils Rejects 666 The Devil's Warrior Alliance 14403	Posted - 2016.02.27 09:36:51 - [2] - Quote yeah, tq wont catch fire Better the Devil you know. =]\|[=
Poddington Bare Angur Therapy 281	Posted - 2016.02.27 09:45:44 - [3] - Quote Meeee wanteeee! helana Tsero wrote: Compensation would be you biomassing and giving me your stuff. please. So much this. Also, I said it first. Look - it's in the thread before she is!
helana Tsero Science and Trade Institute Caldari State 377	Posted - 2016.02.27 09:52:43 - [4] - Quote gilydurla wrote: Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards. Compensation would be you biomassing and giving me your stuff. please. "... ppl need to get out of caves and they will see something new... thats where is eve placed... not in cave..."-á \| zoonr-Korsairs \|-á QFT !
Kaivar Lancer Federal Defense Union 891	Posted - 2016.02.27 10:08:08 - [5] - Quote A small amount of SP would be appreciated by everyone, as a gesture of goodwill from CCP. LIKE IF YOU AGREE.
Barrett Fruitcake State War Academy Caldari State 57	Posted - 2016.02.27 10:14:58 - [6] - Quote Really? **** happens, get over it. Besides, the server used to be down for days when something like this happened in the past.
Barrett Fruitcake State War Academy Caldari State 57	Posted - 2016.02.27 10:15:47 - [7] - Quote Kaivar Lancer wrote: A small amount of SP would be appreciated by everyone, as a gesture of goodwill from CCP. LIKE IF YOU AGREE. -dislike
Anyura Dark-Rising 154	Posted - 2016.02.27 10:32:57 - [8] - Quote Ralph King-Griffin wrote: yeah, tq wont catch fire Speaking of which, what's going to happen to TQ II? Are CCP planning some kind of Viking funeral for it? Because I would be totally on board with that.
Bluestone EVE-INDY Alternate Allegiance 3	Posted - 2016.02.27 10:34:57 - [9] - Quote Anyura wrote: Ralph King-Griffin wrote: yeah, tq wont catch fire Speaking of which, what's going to happen to TQ II? Are CCP planning some kind of Viking funeral for it? Because I would be totally on board with that. I think they are planning on taking it out on a "farewell" drinking session before throwing it off a cliff.
Pod Bot90 Gladius Veritatis Fidelas Constans 0	Posted - 2016.02.27 11:09:02 - [10] - Quote god damn beggers... go and buy skill injectors.
Horcrux Yassavi Gat Duikers 2	Posted - 2016.02.27 11:09:17 - [11] - Quote Anyura wrote: Ralph King-Griffin wrote: yeah, tq wont catch fire Speaking of which, what's going to happen to TQ II? Are CCP planning some kind of Viking funeral for it? Because I would be totally on board with that. I think they are going to be using T2 as SiSi back in Iceland, there was something said to that effect in one of the T3 devblogs.
Josef Djugashvilis 3317	Posted - 2016.02.27 12:24:36 - [12] - Quote gilydurla wrote: Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards. The op is either indulging in poor quality trolling, or joking at the expense of those who would troll. In any case, with skill injectors there is no need to lose skill points due to down time, planned or otherwise This is not a signature.
Bumblefck Kerensky Initiatives 11031	Posted - 2016.02.27 12:55:29 - [13] - Quote Barrett Fruitcake wrote: Really? **** happens, get over it. Besides, the server used to be down for days when something like this happened in the past. Yeah, and they gave SP or gametime to compensate for it. Got a HoleySheet1 corpse? I'll buy it for 200m! Bumble's Space Log
Barrett Fruitcake State War Academy Caldari State 58	Posted - 2016.02.27 13:03:50 - [14] - Quote Bumblefck wrote: Barrett Fruitcake wrote: Really? **** happens, get over it. Besides, the server used to be down for days when something like this happened in the past. Yeah, and they gave SP or gametime to compensate for it. That was before the skill queue and the purpose for giving out SP was due to players not being able to log in to change skills. That isn't the issue it used to be.
Tahn Zanius Oscura Simmetria Yulai Federation 0	Posted - 2016.02.27 13:23:07 - [15] - Quote Well, since We pay for game time (plex or bill), and a downtime at friday evening is the moment we play the most, we actually lost a day of game and we should be reimbursed for that, so if CCP will extend by 1 day our licences it would be ok to me.
Iain Cariaba 2715	Posted - 2016.02.27 13:51:27 - [16] - Quote Did SP still accumulate during this downtime? If so, then you got SP. If not, then compensation is in order for the duration that SP did not accumulate. Whether or not someone had a skill going in the queue is irrelevant. Many people learned to keep an active queue in case this happened when queues were introduced. If you weren't one of these people, chalk this up to a learning experience. EvE is hard. It's harder if you're stupid. I couldn't have said it better. Hello, Mr Carebear. Would you like some cheese with that whine?
Sobaan Tali Caldari Quick Reaction Force 828	Posted - 2016.02.27 15:09:26 - [17] - Quote Maybe if you thank them for working into the wee hours of the night on a friday night to get the servers back up and running so you can ask for the free SP afterwards they owe you for your troubles...maybe. Throwing in some pizza and a few likes might help, too, while you're at it. Personally, I'd just link you skill injectors in game and call that your compensation, but then again I have been called an ******* too before, so make of that what you will. Even with skill injectors and skill queues being like they are and this is still a thing? I literally have no words. "Tomahawks?" "----in' A, right?" "Trouble is, those things cost like a million and a half each." "----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
Divine Entervention Hunters Elite Krab Republic 826	Posted - 2016.02.27 15:15:15 - [18] - Quote Free stuff is essential. Negligence would be a mistake. Dire need.
Jarsoom Blade Blade's Legion 39	Posted - 2016.02.27 16:45:38 - [19] - Quote gilydurla wrote: Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards. You must be new here. "Two things I've learned lately. One: don't get jammed. And two: stationary ships don't react well to 1400's" - John Rourke, Clear Skies 2
Krevnos Back Door Burglars The Otherworld 66	Posted - 2016.02.27 17:07:57 - [20] - Quote Oh please! A few hours of downtime. Let it go! If you would prefer to vote with your feet, can I have your stuff?
Lykouleon Noble Sentiments Second Empire. 1718	Posted - 2016.02.27 17:15:51 - [21] - Quote If you decide to leave the game after not getting free stuff for an unscheduled downtime, can I have your SP? Lykouleon > CYNO ME CLOSER so I can hit them with my sword
Ian Morbius Potomac Greeting Card Company 293	Posted - 2016.02.27 18:19:58 - [22] - Quote System came back up. Compensation enough for me. Good Job EDP,..... or what ever you guys and gals are calling yourself these days. New Enterprise Associates The largest venture capital firm on the planet. They are great. New Enterprise Associates (Wikipedia).
Josef Djugashvilis 3317	Posted - 2016.02.27 20:50:57 - [23] - Quote The CCP gods must be asleep as they have not closed this foolish 'gimme' thread yet. This is not a signature.
Elyia Suze Nagala Republic Military School Minmatar Republic 81	Posted - 2016.02.28 00:12:28 - [24] - Quote This, really? People are so ungrateful for what we have. Its not a perfect system, not every failure require dolling out compensatory rewards. Its is life. We are two steps above a mouse on our best days. Nothing is guarenteed, education isn't free, housing isn't free, insurance isn't free, and that's how it actually is, and that's how it should be. Even working your arse off doesn't mean anything, but everyone having a fair and equal shot does. Woah... (SMH) Uhh, Anyway. Uhh compensation really isn't needed for a few hours of downtime. Good day!
Celthric Kanerian Ascendance Of New Eden Workers Trade Federation 670	Posted - 2016.02.28 00:27:56 - [25] - Quote How about the fact that CCP probably sat during the night and were fixing many different issues... Isn't that a big enough reward in itself?
Divine Entervention Hunters Elite Krab Republic 826	Posted - 2016.02.28 00:37:41 - [26] - Quote Doctor on the way to work at the local hospital is texting and drives car into pedestrian. Doctor gets out of his car and performs on the spot first aid until the paramedics arrive. He travels with the pedestrian, now patient in the amber lamps to the hospital. Doctor and patient arrive. One rushes to surgery on a gurney, the other rushes to surgery to perform. The doctor works for 5 hours on the patient. The patient suffered major head trauma and has now lost a portion of his long term memory. Years of his life are now forever forgotten. The doctor shouldn't be sued due to his carelessness, his wreckless endangerment because he spent hours performing surgery trying to help the person he initially hurt? silly people. . . . .
Dalto Bane Knights of the Posing Meat FETID 189	Posted - 2016.02.28 05:37:30 - [27] - Quote In the days of 24 hour skill queues, there was a valid reason for SP compensation for long outages due to some not being able to log in and update their queue. Such was the case during Lulzsec DDOSing, when we were not able to log on for three days. We now have unlimited skill queues, and for this particular case, the server was down for a few hours. You really expect compensation for that?? Hell, I feel like I lived through the Eve Online Great Depression compared to how good we have it now. You don't know what hard space pixel life is until CCP steals your boot.ini. Drops Mic
Kyra Lee Ixian Machines TOG - The Older Gamers Alliance 58	Posted - 2016.02.28 05:45:55 - [28] - Quote All I want is a neat little devblog explaining what happened and how they fixed it. Those are quite fun to read. We don't really need any free SP. Maybe CCP could keep a record of how many minutes they don't use out of their daily downtime allotment and then use them as roll over minutes for unexpected downtime. IF they exceed those minutes then maybe they could consider some sort of compensation. If you really want a compensation then ask for a discount on your subscription. You know, vote with your wallet.
Akirei Scytale Okami Syndicate 3628	Posted - 2016.02.28 05:56:39 - [29] - Quote I don't see why there should be compensation TBQH, but I know CCP has done it in the past out of kindness. Honestly, all I'd expect is that if time was considered passing, reimburse consumed goods like fuels, and if it wasn't, SP for the missing time. And they by no means are obligated to do so.
Elyia Suze Nagala Republic Military School Minmatar Republic 81	Posted - 2016.02.28 08:21:56 - [30] - Quote Dalto Bane wrote: In the days of 24 hour skill queues, there was a valid reason for SP compensation for long outages due to some not being able to log in and update their queue. Such was the case during Lulzsec DDOSing, when we were not able to log on for three days. We now have unlimited skill queues, and for this particular case, the server was down for a few hours. You really expect compensation for that?? Hell, I feel like I lived through the Eve Online Great Depression compared to how good we have it now. You don't know what hard space pixel life is until CCP steals your boot.ini. This^
Shae Tadaruwa Science and Trade Institute Caldari State 4	Posted - 2016.02.28 08:25:34 - [31] - Quote Divine Entervention wrote: The doctor works for 5 hours on the patient. The patient suffered major head trauma and has now lost a portion of his long term memory. Years of his life are now forever forgotten. Hmm yes I see your point. It does appear as though you lost a large part of your brain as a result of this downtime. The rest of us, nothing like that pedestrian.
Vortexo VonBrenner Tadakastu-Obata Corporation The Honda Accord 2254	Posted - 2016.02.28 09:52:09 - [32] - Quote gilydurla wrote: Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards. You get nothing. Good day sir. ARE YOU NOT ENTERTAINED?
Lan Wang Knights of the Posing Meat FETID 2542	Posted - 2016.02.28 10:10:26 - [33] - Quote Tahn Zanius wrote: Well, since We pay for game time (plex or bill), and a downtime at friday evening is the moment we play the most, we actually lost a day of game and we should be reimbursed for that, so if CCP will extend by 1 day our licences it would be ok to me. also says in the tos that they cant guarantee 100% uptime, wow server was down for 3 hours get over it FETID now recruiting pvp pilots & corporations \| lowsec pvp & piracy - Join FETID Loyalist to Angel Cartel & Serpentis
Aviola von Yodalgut Imperial Academy Amarr Empire 0	Posted - 2016.02.28 13:12:10 - [34] - Quote CCP need to think if they want to give out sp as compensation or any other form of compensation every time something goes wrong. If they don't then they really shouldn't. This old saying springs to mind. 'Give someone an inch and they'll take a yard'.
Jonah Gravenstein Machiavellian Space Bastards 25965	Posted - 2016.02.28 13:12:20 - [35] - Quote Can I get compensation for the transient brain damage caused by some of the terrible posts in this thread? Civilized behaviour is knowing that violence is barbaric, but paying other people to do it is business. Nil mortifi sine lucre.
Shelick Purged Society 32	Posted - 2016.02.28 14:54:05 - [36] - Quote gilydurla wrote: Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards. Unsub and go play wow or something
Cait Nathair Dirt 'n' Glitter Local Is Primary 4	Posted - 2016.02.28 16:45:44 - [37] - Quote SP continued accumulating and TQ was only down for four hours. Hardly enough to demand compensation. Stop being a dirty freegan.
Glathull Warlock Assassins 1245	Posted - 2016.02.28 17:18:53 - [38] - Quote You know, it's threads like these that make it so difficult for CCP to give us anything for free at all. People get comped some SP one time, and now everyone wants it all the time. CCP gives us Christmas goodies, and people want goodies all the time. And they complain about the free stuff we get at Christmas anyway. OP, you are literally the reason we can't have nice things. Go AFK cloak or something. I honestly feel like I just read fifty shades of dumb. --CCP Falcon
Ibutho Inkosi Irubo Kovu 199	Posted - 2016.02.28 18:15:24 - [39] - Quote Always nice to hear from our Genetically Entitled crowd! We await with great anticipation each time you suddenly think someone owes you something! Comedy is so hard to come by sometimes, and you certainly fill the niche. Thanks again for another jolly laugh! As long as the tale of the hunt is told by the hunter, and not the lion, it will favor the hunter.
Arton Agittain Federal Navy Academy Gallente Federation 1	Posted - 2016.02.28 18:29:19 - [40] - Quote gilydurla wrote: Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards. No there will not ... /thread
Jacques d'Orleans The Scope Gallente Federation 2621	Posted - 2016.02.28 20:54:34 - [41] - Quote Because of the downtime i had to step away from my Computer and had to talk to the people in my house they call "Family". Seems they are quite nice chaps. The beginning of the End Skill injectors? Attempting to give a shyte: 0.5%
Cautious Kev Federal Navy Academy Gallente Federation 1	Posted - 2016.02.28 21:51:35 - [42] - Quote Why do people react to such obvious bait
Aviola von Yodalgut Imperial Academy Amarr Empire 1	Posted - 2016.02.28 22:08:46 - [43] - Quote Cautious Kev wrote: Why do people react to such obvious bait Assuming you are talking about the op. You see it as bait, I see it as someone trying it on.
Sobaan Tali Caldari Quick Reaction Force 832	Posted - 2016.02.28 23:16:11 - [44] - Quote Jacques d'Orleans wrote: Because of the downtime i had to step away from my Computer and had to talk to the people in my house they call "Family". Seems they are quite nice chaps. Keep talking to them. Eventually, they WILL change your mind from time to time. Even the "good" ones in the family can get on your last nerves, just not as often. Funny thing is it's like Eve in at least one respect: it's a love/hate relationship. For some reason, I still keep logging in either way! "Tomahawks?" "----in' A, right?" "Trouble is, those things cost like a million and a half each." "----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
Verlyn Sisters of Xambu 57	Posted - 2016.02.28 23:22:43 - [45] - Quote 350k Syrian refugees. Just pointing out the obvious I guess ...
Dan Seavey Allier Seavy Acquisitions Seeds of Sedition 77	Posted - 2016.02.28 23:37:23 - [46] - Quote Divine Entervention wrote: Doctor on the way to work at the local hospital is texting and drives car into pedestrian. Doctor gets out of his car and performs on the spot first aid until the paramedics arrive. He travels with the pedestrian, now patient in the amber lamps to the hospital. Doctor and patient arrive. One rushes to surgery on a gurney, the other rushes to surgery to perform. y The doctor works for 5 hours on the patient. The patient suffered major head trauma and has now lost a portion of his long term memory. Years of his life are now forever forgotten. The doctor shouldn't be sued due to his carelessness, his wreckless endangerment because he spent hours performing surgery trying to help the person he initially hurt? silly people. . . . . This would be an appropriate comparison if indeed CCP permanently damaged you in some way. Whisky and Cornflakes, silly boy. Dan Honey Never Sleeps.
SIut minimuff Notes From The Underground Viscera Cleanup Detail 0	Posted - 2016.02.29 00:19:16 - [47] - Quote How many of you have paid for a meal in a restaurant that included soup or salad or fries and were told; "Sorry that portion of your meal is on unexpected downtime." And you say, "Then do I get a discount or lower charge?" And what if they told you, "No, sorry the charge is the same, we don't give out free things!" Is that really how the world works? I don't think so and some of us pay real money for this game and when there's a down times expected or not the decent and honorable thing to do is compensate for that lose for those of use who PAY. If you're not paying real cash to play and earn plex in game then oh well it's not a job you get p[aid for but please thank us who do pay for keeping the company going.
Aviola von Yodalgut Imperial Academy Amarr Empire 2	Posted - 2016.02.29 00:32:07 - [48] - Quote SIut minimuff wrote: How many of you have paid for a meal in a restaurant that included soup or salad or fries and were told; "Sorry that portion of your meal is on unexpected downtime." And you say, "Then do I get a discount or lower charge?" And what if they told you, "No, sorry the charge is the same, we don't give out free things!" Is that really how the world works? I don't think so and some of us pay real money for this game and when there's a down times expected or not the decent and honorable thing to do is compensate for that lose for those of use who PAY. If you're not paying real cash to play and earn plex in game then oh well it's not a job you get p[aid for but please thank us who do pay for keeping the company going. One difference is that the restaurant has advertised what you get with the meal, so they should make every effort to supply it. If there is a problem they should notify you and allow you to choose an alternative if you prefer. With CCP they don't guarantee that they can keep the servers running, because they can't as things can go wrong. You agreed to the terms and conditions otherwise you wouldn't be playing the game and there is a clause in there stating that they can't guarantee that there won't be additional downtime (or words to that effect). So as you agreed to the terms and conditions they don't owe you anything as long as they're trying to maintain the service.
Oscar Antollare IronPig Sev3rance 0	Posted - 2016.02.29 03:08:39 - [49] - Quote So many people forget the time when there was no skill queue. I remember when you calculated when the skill would end and log on in the middle of the night to start your next skill train. Be thankful for what we have.
Primary This Rifter 4S Corporation Goonswarm Federation 1133	Posted - 2016.02.29 03:34:56 - [50] - Quote Jesus ******* christ. The entitlement on display here is astounding. I don't know what's worse, this behavior or the fact that CCP has encouraged it by giving out SP in the past for just a few hours of downtime.
Vortexo VonBrenner Tadakastu-Obata Corporation The Honda Accord 2254	Posted - 2016.02.29 03:54:32 - [51] - Quote SIut minimuff wrote: How many of you have paid for a meal in a restaurant that included soup or salad or fries and were told; "Sorry that portion of your meal is on unexpected downtime." And you say, "Then do I get a discount or lower charge?" And what if they told you, "No, sorry the charge is the same, we don't give out free things!" Well, **, here's the thing...Terms Of Service. We all agreed to them when we signed up for this game. You have no grounds for complaint. Also - CCP actually does a pretty good job at providing us reasonable access to their game compared to the industry as a whole. Also also - I kind of resent you for making me defend CCP, but facts are facts. SIut minimuff wrote:** Is that really how the world works? I don't think so and some of us pay real money for this game and when there's a down times expected or not the decent and honorable thing to do is compensate for that lose for those of use who PAY. If you're not paying real cash to play and earn plex in game then oh well it's not a job you get p[aid for but please thank us who do pay for keeping the company going. This again, eh? Oh, brother... Every PLEX that is in the game was bought with real money from CCP at some point. Every PLEX that is in the game put real money in CCP's coffers. It makes no difference to CCP's revenues whether 100 people buy one PLEX for themselves or one player buys 100 PLEX to sell ingame to other players who created the demand that led to the purchase of 100 PLEX from CCP in the first place. A subscription costs a little less than the equivalent time using PLEX, so the argument could be made that actually players buying PLEX ingame are contributing more real-life money towards keeping the company going. Lastly, do we really think that if the system wasn't working for CCP the wouldn't have changed it by now? ARE YOU NOT ENTERTAINED?
Damjan Fox Fox Industries and Exploration 238	Posted - 2016.02.29 07:39:43 - [52] - Quote SIut minimuff wrote: How many of you have paid for a meal in a restaurant that included soup or salad or fries and were told; "Sorry that portion of your meal is on unexpected downtime." And you say, "Then do I get a discount or lower charge?" And what if they told you, "No, sorry the charge is the same, we don't give out free things!" In that comparison, you wouldn't even notice, that something is missing. That 4 hour downtime means a loss of 0,5% of your monthly subscription. So 99,5% of your meal are still on the table. You want to complain to the waitress, because 1 french fry is missing? Kaivar Lancer wrote: A small amount of SP would be appreciated by everyone, as a gesture of goodwill from CCP. LIKE IF YOU AGREE. You really are desperate for these likes, aren't you? Proposal: >>> New Inventory / Item Hangar <<<
Julien Brellier Federal Navy Academy Gallente Federation 107	Posted - 2016.02.29 13:53:58 - [53] - Quote So many greedy, needy, entitled, whiny bitches. It was only a few hours.
Payne Dakara Science and Trade Institute Caldari State 1	Posted - 2016.02.29 13:58:02 - [54] - Quote As everyone here is a paying customer to CCP without a difference if he pay for a subscription or with PLEX it makes sense that CCP makes up for their own fault, when we are talking about customer and service provider relationship it really doesn't matter what is the cause for downtime when it happens Service provider is responsible. In a corporate world when your customer is a business service provider has an SLA which is written in the contract for the service, once this SLA is breached the service provider has to pay penalty. Back in the days I was working for and ISP and each time customer had a downtime he was compensated with extension to his payment period. If they choose to do so they have plenty of ways to compensate players without spending a dime and it is called a good sales practice. If they choose not to as they have a new extended downtime today there is no shortage of online games and some customers my choose to pay for a better service provider.
Johnny Riko SniggWaffe WAFFLES. 103	Posted - 2016.02.29 14:21:15 - [55] - Quote Barrett Fruitcake wrote: Really? **** happens, get over it. Besides, the server used to be down for days when something like this happened in the past. 'CCP's customer service used to be terrible, so it should remain terrible! New players don't know how lucky they are. Grr new players.' I wanna join up. I think I got what it takes to be a Citizen.
witchking42 UNFRL Fleet Operations 182	Posted - 2016.02.29 14:25:55 - [56] - Quote If people are getting so upset and paniced that they can't log in to a game for a few hours, then I'd suggest taking a few more hours away from the game to go see a therapist. But imagine if CCP refunded you cost of the unscheduled downtime? Working from a UK monthly subscription of -ú9.99 999p for 30 days (apprx) 33.3p per day 1.4p per hour (based on 23.5 hours play per day) Even saying DT was 4 hours, you are complaining about less than 6 pence, is it really worth all that typing for 6 pence. WK42
Aviola von Yodalgut Imperial Academy Amarr Empire 4	Posted - 2016.02.29 14:42:13 - [57] - Quote Payne Dakara wrote: As everyone here is a paying customer to CCP without a difference if he pay for a subscription or with PLEX it makes sense that CCP makes up for their own fault, when we are talking about customer and service provider relationship it really doesn't matter what is the cause for downtime when it happens Service provider is responsible. In a corporate world when your customer is a business service provider has an SLA which is written in the contract for the service, once this SLA is breached the service provider has to pay penalty. Back in the days I was working for and ISP and each time customer had a downtime he was compensated with extension to his payment period. If they choose to do so they have plenty of ways to compensate players without spending a dime and it is called a good sales practice. If they choose not to as they have a new extended downtime today there is no shortage of online games and some customers my choose to pay for a better service provider. What breach of an agreement? There hasn't been a breach by playing the game you've already agreed that there may be times when the service is not available. '... good sales practice'? As they don't owe you anything it would be a good will gesture on their part if they at sometime decided to compensate. Now if there is a long disruption to the service you may expect that a company might exercise a good will gesture, but not every time some small problem arises.
Freelancer117 So you want to be a Hero 457	Posted - 2016.02.29 14:45:49 - [58] - Quote gilydurla wrote: Hello CCP, Will there be some sort of compensation for UNSCHEDULED DOWNTIME - 20:15 - 2016/02/26 ? Thanks and regards. You got chance for a dollar, coz I think you just lost your "two cents" Regards, a Freelancer Eve online is : A) mining simulator B) glorified chatroom C) spreadsheets online D) CCP Games Pay to Win at skill leveling, with instant gratification http://eve-radio.com//images/photos/3419/223/34afa0d7998f0a9a86f737d6.jpg http://bit.ly/1egr4mF

CCP Falcon 12779	Posted - 2016.02.29 14:47:23 - [59] - Quote There are no plans to give compensation for the unscheduled downtime on Friday, February 26th, given the nature of the downtime. CCP Falcon \|\| EVE Universe Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3

Electrique Wizard Mutually Lucrative Business Proposals 414	Posted - 2016.02.29 15:10:06 - [60] - Quote CCP Falcon wrote: There are no plans to give compensation for the unscheduled downtime on Friday, February 26th, given the nature of the downtime. We demand a shrubbery I am the Zodiac, I am the stars, You are the sorceress, my priestess of Mars, Queen of the night, swathed in satin black, Your ivory flesh upon my torture rack.
Kaivar Lancer Garoun Investment Bank 895	Posted - 2016.02.29 15:26:47 - [61] - Quote If you don't ask, you don't receive.

CCP Falcon 12779	Posted - 2016.02.29 15:31:18 - [62] - Quote Cool, locking this now the question has been answered. CCP Falcon \|\| EVE Universe Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


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