|
Author |
Thread Statistics | Show CCP posts - 30 post(s) |
billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.18 13:48:27 -
[1] - Quote
Hi ccp phantom. i'm still locked out of my main account due to the email i registered it with back in 2011 not existing anymore. i sent in a support ticket on the 14th nov , and a follow up last night.
i am still getting the verification email sent to the old email address every time i try to log in my main. obviously i cannot verify it due to it no longer existing.
please help .
(ticket no 308655)
thanks o7 |
billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.19 12:03:37 -
[2] - Quote
further to my still unresolved issue regarding being unable to log in my main , i now get a 'this web page is unavailable ERR_CONTENT_DECODING_FAILED' message when i try to launch eve to play on my alpha account . uninstalling / reinstalling the launcher has not cured this . starting to get f**kin annoyed now |
billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.19 12:11:18 -
[3] - Quote
ive been paying to play eve for 5 years continuously now .
i hoped that when i had any issues i'd get a better response than 2 automated replies over 5 days when i submit a ticket stating that i am unable to log in to play due to a problem that is so simple to rectify . i appreciate it's been a hectic time with all the issues with the latest patch , but this is unacceptable customer service |
billwhizz
Center for Advanced Studies Gallente Federation
0
|
Posted - 2016.11.19 13:53:51 -
[4] - Quote
the email i used to create this alpha is yahoo, so thats not the issue in my case . |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.20 14:37:04 -
[5] - Quote
update; received a proper reply this morning from ccp asking me to clarify a few details which i've done .
thankful that there seems to be some progress but still locked out of main after 6 days
my log in issue yesterday sorted itself out so i was at least able to die a lot with ole billwhizz here last night in tama |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.21 12:03:46 -
[6] - Quote
still waiting... |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.22 04:00:37 -
[7] - Quote
nothing now for 36 hours from ccp.
coming on 8 days locked out of my main now |
billwhizz
EVE CORPORATION 10210116
0
|
Posted - 2016.11.22 20:40:26 -
[8] - Quote
Finally got back into my main !!
hope anyone else still waiting get sorted soon o7 |
|
|
|